Hi everyone!
We recently realized that our DAU (active users) numbers were spiking weirdly and figured out it was due to an event we made to related to push notifications.
Following amplitude’s advice, we made the event inactive. According to documentation, “When you change an event's activity status from active to inactive, Amplitude will apply that change immediately and retroactively, so you should expect to see changes in your historical data.”
However, it’s been several hours and nothing has changed - the event still appears in user paths still show this event and the charts still have the spikes. I have confirmed the event is truly marked as inactive.
When we have made events inactive or blocked in the past, they truly have been “purged” immediately. This time not…
Has anyone had this experience? Is there now some sort of time queue that makes such a change to be NOT immediate?
Thanks!!
Sara at Pao App