Events not showing up in segmentation but shown in tracking plan and user lookup

  • 26 April 2023
  • 2 replies

I have 56 events (active and live) in the tracking plan. I can see these events in the user lookup too. But when trying to create a chart in segmentation, I can only see and select from 12 events (out of 56). I also saw some other relevant topics but couldn’t find the solution.


Best answer by Saish Redkar 27 April 2023, 01:06

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Userlevel 7
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HI @ajinkya_titan 

Can you verify if the events are added to your main tracking plan and/or their visibility status is not hidden?

Here’s a post which covers some of these checks -


To my surprise, events actually started showing up in segmentation automatically in 24 hrs. I can see them today. Thanks for your reply @Saish Redkar . 

For everyone else - if you aren’t seeing the events in segmentation (even if they are active and visibility isn’t hidden), wait for some time (approx 24 hrs) and they would start showing up by then.