On Android, I decided to reset my app in a clean state by clearing all app data (through OS menu).
When I started the app again, Amplitude still logged events under the same user.
How is that possible and shouldn’t it be a totally new user from Amplitude perspective?
Edit: same behavior when reinstalling
Hey
I’m not entirely sure what happens after clearing app data on a mobile device, but one of the reasons could be that the device_id is not getting wiped out. So Amplitude associates the events to the last known user if it sees the previous device_id as explained in here.
Let me know if I have interpreted your question correctly. Hope this helps.
Hey
Yes that’s what I meant.
I noticed the same behavior when uninstalling and installing the app though (in dev environment at least). Is that expected?
Hi
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.