We set user properties at ActivateSub using HTTP V2 API. We get the same user properties set automatically on events that are logged prior to ActivateSub. You can see from the attached screenshot StartSession has all the user properties as well.
+8Hi Karthik,
Thanks for writing in, and I would be happy to help you with this!
Just to confirm are you wondering why your user property events that were sent in at the time of your 'Activate Sub' event are also showing on Start Session events that happened earlier?
If that is the case, can I turn this into a support ticket? I need more details to look into this.
Best,
Sydney
P.S. Checkout upcoming events and user meetups on our events page.
Thanks for writing in, and I would be happy to help you with this!
Just to confirm are you wondering why your user property events that were sent in at the time of your 'Activate Sub' event are also showing on Start Session events that happened earlier?
If that is the case, can I turn this into a support ticket? I need more details to look into this.
Best,
Sydney
P.S. Checkout upcoming events and user meetups on our events page.
Hi Sydney thanks a for your reply. That is exactly our issue. Our chart are not accurate because of this.
+8Hi Karthik,
Perfect I made a ticket for you so we can discuss this offline can you reply to that thread over your email or the Zendesk portal so we can investigate more?
Here are details on the Zendesk portal:
https://gethelp.amplitude.com/hc/en-us/articles/16450665620123-Amplitude-Technical-Support-Customer-Ticket-Portal
Best,
Sydney
P.S. Checkout upcoming events and user meetups on our events page.
Perfect I made a ticket for you so we can discuss this offline can you reply to that thread over your email or the Zendesk portal so we can investigate more?
Here are details on the Zendesk portal:
https://gethelp.amplitude.com/hc/en-us/articles/16450665620123-Amplitude-Technical-Support-Customer-Ticket-Portal
Best,
Sydney
P.S. Checkout upcoming events and user meetups on our events page.
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