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LTV over more than 12 months

  • 4 November 2021
  • 2 replies
  • 46 views

Is there any way to look at customer LTV over more than a 12 month period? A lot of our customers stick around for a good few years, so by just looking at 12 months it feels impossible to get a real idea of their value?

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Best answer by Yuanyuan Zhang 9 November 2021, 10:51

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Userlevel 3
Badge +5

Hi @tomgallard

This is Yuanyuan from the Amplitude Support team - thank you for writing in!

Currently, it is not possible to make a LTV chart for more than 12 months, but I am happy to submit a feature request on your behalf to our Product team. My Community colleague will convert this post into a ticket, then we will contact you via email to collect information about your use case for this feature. 

Please let me know if you have follow-up questions!

Best, 

Userlevel 3
Badge +5

Hi @tomgallard

Thank you for your patience. While communicating with my colleagues on this post, they have proposed a better approach to do this. You can submit product ideas in Community directly and help our product team improve the user experience for you: https://community.amplitude.com/ideas

Please let me know if you have any questions!

Best, 
Yuanyuan
 

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