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3123 Topics
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arthurprntNew Member
asked in Data Instrumentation
Funnel issue on drop-off

Hello Everyone,We are trying to track people who have dropped out of our funnel and I have a very strange results.https://analytics.amplitude.com/gabsee/chart/p55omu4?source=dashboard?source=copy+urlWhen I click on users who dropped of the step 3, lot of them actually performed the event they have been counted as a drop off. I have checked, it is not a conversion window issue as they have been performing the event during the conversion window. (10 days)That is really strange to me and except a bug I don’t see how it is possible to have such results.If someone could help me on that, that would be very great. ThanksArthur

3021
Nehita I.
Team Member
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Helpful Hero
jose.asilisHelpful Hero
asked in Data Instrumentation
How can I track Gross Transaction Volume?

I’m pretty new to Amplitude so I apologize whether this has been answered or not.What would be the best way for me to track Gross Transaction Volume per month? It’s super simple. We’d like to send the money moved in a banking app we’re developing and see the aggregate of the transactions per month.  I’ve been tinkering a bit with the Revenue properties, and seeing how could this potentially be solved by the revenue tracking:https://help.amplitude.com/hc/en-us/articles/230680867-The-Revenue-LTV-chart-Track-how-well-you-re-monetizing-new-users I’m also sending the events through Segment. 

3162
J
Helpful Hero
timothy-permutable
Super Helper
timothy-permutableSuper Helper
posted in  Building and Sharing Your Analysis
amplitude add-to-cart rate

I’ve written this beginner guide to calculating and analysing add-to-cart rate for people using Amplitude in an eCommerce setting:https://timothydaniell.medium.com/how-to-calculate-and-analyse-add-to-cart-rate-in-amplitude-14d5239617a0

2230
timothy-permutable
Super Helper
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anessNew Member
asked in Data Planning and Governance
Where can I get explanation of 'EXPORT DATA' from Export API?

Hi.I want to know about detail explanation of export json data. Below is columns of export data. {"$insert_id":"","$insert_key":"","$schema":13,"adid":null,"amplitude_attribution_ids":null,"amplitude_event_type":null,"amplitude_id":,"app":,"city":"","client_event_time":"2022-07-03 11:00:30.942000","client_upload_time":"2022-07-03 11:00:31.676000","country":"","data":{"group_first_event":{},"group_ids":{}},"data_type":"event","device_brand":null,"device_carrier":null,"device_family":"","device_id":"","device_manufacturer":"","device_model":"S","device_type":"","dma":null,"event_id":6,"event_properties":{},"event_time":"2022-07-03 11:00:30.942000","event_type":"menu_logo","global_user_properties":{},"group_properties":{},"groups":{},"idfa":null,"ip_address":"","is_attribution_event":false,"language":"","library":"amplitude-js/8.18.4","location_lat":null,"location_lng":null,"os_name":"Chrome","os_version":"101","partner_id":null,"paying":null,"plan":{},"platform":"Web","processed_time":"2

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tnelsonNew Member
asked in Data Planning and Governance
Privacy APIs 401 responses

Hi, I’m trying to use the privacy API to delete a user but when I enter the api-key and api-secret (even in the postman collections provided) the api returns a 401.  I’ve used the cURL samples and they don’t work either (401) is there a missing step to enable the Privacy API for the project that I’m working on?

3571
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Christoph_SchNew Member
asked in Data Instrumentation
Use "Money Spent" User Property to segment users

Hi,I am new to this community, but not new to Amplitude. I used it for my own Freemium app a couple of years back and introduce it to my new project now.While my old product was a subscription based service, the new one is more like a free-to-play game where you can purchase upgrades.I was able to connect the revenue events to Amplitude correctly and can run revenue analysis. However, I seem to have hit a dead end when it comes to using the user properties related to revenue that Amplitude provides (see screenshot below) I can see the values in the user profiles, and they seem to be correct. However, I cannot access this user property when I try to create a segmentation analysis. I would like to see the different user behaviour based on if and how much our customers have purchased, but when I browse through the user properties, these two are nowhere to be found.Hope someone can help me. thanks in advance.

6495
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fraser_hurleyNew Member
asked in Data Instrumentation
Event properties count and transformation

Hi, I’m trying to understand how the usage of transformations affects the number of event properties counted in amplitude. Lets say I had 2 event properties I transformed, would the count of event properties then be 3 or remain 2?

2641
Yuanyuan Zhang
Team Member
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
How to send historical data to a new project

Hi, GuysWe want to send the historical data of one project to the new project,how can I get the historical data of the old project,and how can I send it to the new project 

3071
Z
Team Member
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milleryoonNew Member
asked in Data Instrumentation
is there a way to see unique IP in User Compostion feature?

Hi! I’m miller.I use Amplitude to analysis the product in business. I wonder is there a way to see unique IP in User CompositionIn my product User Compotision, there are many amplitude_id from one IP address. some IP occurs hundreds of amplitude id, so it makes data dirty.I don’t know why this happened, maybe because of our website problem like monitoring bot or cloud dev environment.So, if there a way to filter IP address, please let me know ! Thanks. 

3451
Z
Team Member
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mywork900New Member
asked in  Building and Sharing Your Analysis
restrict access rights. Projects.

Hello.Free plan. Is it possible to restrict access to view reports?I need to give my partner access to a limited amount of data.I tried "Unlisted" reports, different projects. A user with "view" rights sees all reports and projects.

4591
Z
Team Member
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
Merge Project in Amplitude

Hi, Guys. We are planning to merge these four projects.  So, We have two questions: 1.We need to know whether amplitude can distinguish the origin and country of the user after merging the projects, the following is example users in diffrent proects(We expect to use the data already available in amplitude to distinguish)Web_MY: https://analytics.amplitude.com/carsome/project/303281/search/amplitude_id%3D424587881674Web_ID: https://analytics.amplitude.com/carsome/project/303131/search/amplitude_id%3D424588250159Web_TH: https://analytics.amplitude.com/carsome/project/302843/search/amplitude_id%3D392946019861App_MY: https://analytics.amplitude.com/carsome/project/349999/search/amplitude_id%3D382019662528App_ID: https://analytics.amplitude.com/carsome/project/349999/search/amplitude_id%3D377785709293App_TH: https://analytics.amplitude.com/carsome/project/349999/search/amplitude_id%3D424588338450 2.Can Amplitude merge App and Web users?The current situation is as follows：Unregistered User: 

4813
Denis Holmes
Team Member
G
Novice
gingerlingNovice
posted in Data Planning and Governance
description and display name set in data not showing up in analytics

Hi, I am testing adding a display name and/or description to an event. I have found this can be done in the Data area, but it’s not showing up elsewhere, for example when I search for events while building a chart or in user lookup areaHere is the event edits I made, about 5 days ago Here you can see it is not showing up elsewhere for that event  Is this a bug? Thanks, Anna

3588
Nehita I.
Team Member
A
Conversationalist
assemblyConversationalist
asked in Data Instrumentation
gerting a deprecation error using flutter

I get the following error in iOS build. it looks like the flutter package is using a deprecated method.  /Users/builder/programs/flutter/.pub-cache/hosted/pub.dartlang.org/amplitude_flutter-3.10.0/ios/Classes/SwiftAmplitudeFlutterPlugin.swift:127:64: warning: 'logRevenue(_:quantity:price:)' is deprecated: Use `logRevenueV2` and `AMPRevenue` instead                    Amplitude.instance(withName: instanceName).logRevenue(productIdentifier,  

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Denis Holmes
Team Member
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muffaddalNew Member
asked in Data Instrumentation
UTM tracking with Amplitude GTM Template

Amplitude’s GTM template is not able to track the utms or referral source. I have set the all the parameters with page viewed tag but it doesn’t work. See the attached images.  here is the event raw json.{ "$insert_id": "9a533718-0fa2-4c79-9805-b8aeee9b3d87", "$row_source": "realtime", "$schema": 12, "_time": 1656694749835, "adid": null, "amplitude_attribution_ids": null, "amplitude_event_type": null, "amplitude_id": 424126236273, "app": 393948, "city": "Karachi", "client_event_time": "2022-07-01T16:59:09.835", "client_upload_time": "2022-07-01T16:59:09.835", "country": "Pakistan", "data": { "group_first_event": { }, "group_ids": { } }, "device_brand": null, "device_carrier": null, "device_family": "Windows", "device_id": "IoRfC1Ahq0KYb_V3gluG1v", "device_manufacturer": null, "device_model": "Windows", "device_type": "Windows", "display_name": "page_viewed", "dma": null, "event_id": 230, "event_properties": { "hostname": "tuio.com", "page_pat

15551
Jacenda Davis
Team Member
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Helpful Hero
LauHelpful Hero
asked in Data Planning and Governance
User properties but based on device_id not user_id

Hi Amplitude community,I want to push some device-related information on a certain event (i.e., screen_width, app_setting, etc). At this point, I think the sticking behaviour (fired as event_properties on following events) of user_properties handle this use case well enough, but it won’t work well with a user that have multiple device (it will stick on user_id instead of device_id, but CMIIW).Therefore, anyone now the best way to have a “device_properties” instead of “user_properties”? Thanks

3241
jmagg
Team Member
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rkbNew Member
asked in  Building and Sharing Your Analysis
Lifecycle chart: Want user email and account data

Hi! I’m playing around with the Lifecycle chart so I can learn something about people who start using or churn out of our product. In particular, I’d love to see which of our customer accounts those users are part of--are users from one customer leaving/joining en masse, or spread across many accounts, etc.?I see that I can drill into any particular group of dormant/resurrected/current/new users and get their IDs, but… IDs aren’t helpful to me. Is there a particular kind of yak-shaving I need to do to get the email and account data that is actionable? Or maybe even a way to get there easily?I tried the User & Account Lookup tool, but didn’t see a way to, say, upload a CSV or otherwise pass in the list of (hundreds of) IDs that I’m looking to analyze.Thanks in advance for your help!

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Tomas BensusanNew Member
asked in Data Planning and Governance
Ad network Integrations for Amplitude Beta attribution

Are there any ad networkw , excluding Google ads and Facebook, that can be integrated to Amplitude to make better use of the new beta attribution models in amplitude?  

2831
Yuanyuan Zhang
Team Member
Saish Redkar
Expert
Saish RedkarExpert
posted in  Building and Sharing Your Analysis
If a Spotify Playlist described Amplitude Analytics 📊 🎧 📈

Jumping on the "If a Spotify Playlist was X" trend for the Datamonsters in here.If a Spotify Playlist described Amplitude Analytics 📊📈Turned out to be a pretty eclectic one.Now you have something to tune in to while mining those data insights from your Amplitude charts🎧 🎶Any song or feature suggestions are welcome! 🙌🏽   

2870
Saish Redkar
Expert
I
iryna_chornaNew Member
asked in Data Planning and Governance
The most simple way to now how many time an event was fired

I need to track how many time a certain  event has been fired. Is it possible to get the number via Apmplitude API?The only way I came up with is executing https://amplitude.com/api/2/events/listthen searching for the event I am interested in and than getting it  "totals" numberIs there a more simple way to accomplish this? 

4843
Saish Redkar
Expert
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tvonNew Member
asked in  Building and Sharing Your Analysis
Can't group Events by Event Properties

I am trying to create a `Chart` of the top events grouped by certain custom event properties. However, I am unable to do so because the event properties don’t appear in the UI when building the chart. When I inspect the events using the User Lookup feature, I see the event properties I want to group by in the raw representation of the events so I can confirm that Amplitude has access to these properties.  I am sending these events to Amplitude via Segment in case that’s important.  What steps do I need to take in order to group by event properties? Thank you.

3352
jmagg
Team Member
aleksanderujek
aleksanderujekNew Member
asked in Data Planning and Governance
Ampli API key security

Hello 👋🏻 I'm currently testing Ampli as a way to integrate Amplitude into React (TS) App. I’m using Ampli with Amplitude Data feature.Ampli looks very promising compared to default integration with amplitude-js, but I'm concerned about security of API key when ampli files are generated.TL/DR: Ampli on ampli pull is generating index.ts file with Amplitude Key for Production (Api key would be visible on repository). I'm not sure which files I should track with git and security of id's of ampli.json file. Ampli integrationI've integrated Ampli into React (TS) App according to the tutorial. Unfortunately, whenever I'm making an ampli pull, it pulls all new events but it also pulls API key and saves it directly in ampli/index.ts file.I tried recreating repository from Ampli Examples Example, but it stills on ampli pull add API key to ampli/index.ts.I'm concerned about that since I would like to make that repository public in the future. For now I would have to always manually delete api k

9592
Justin Fiedler
Team Member
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larsbenedettoNew Member
asked in Data Instrumentation
GDPR data access API

we provide our customers with APIs to automatically serve their end-user Access and Deletion requests as detailed below. I’ve been able to find API documentation for deleting a users data with the User Privacy APIBut I’m not sure which API to use for serving GDPR Access requests. Is it the User Profile API? That one certainly seems like it has at least some of the data I’m required to export for the user. But I’m not certain that it has all of the data.

4241
Saish Redkar
Expert
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
How to Merge Project in Amplitude

Hi, Guys.So far, we have four projects, three of which are websites and one is APPWebsites: MY - Website, ID - Website, Th - Website APP: Consumer APP (contains three countries: MY, ID, TH)Now we want to combine these four items into one, Do we have documentation to refer to? 

6511
Saish Redkar
Expert
M
MattFusionNew Member
asked in Data Instrumentation
Why is Amplitude Only Segregating Some Data?

Hi Everyone,I can’t exactly figure out why Amplitude is not categorising all data but only some. For example if I look at the users who have signed up to my platform, each user will have a country.Amplitude recognises some countries, but it gives some users “none”. However if I look into those profiles, they do have countries. What is going on?Please see the screenshots below for an example:   

2583
Saish Redkar
Expert
A
aldejNew Member
asked in  Building and Sharing Your Analysis
What causes my unbounded retention to go up over time?

Hey there, I’m currently analysing retention between a few segments of my paying users.  When looking at unbounded retention on a weekly scale, the numbers actually go UP over time. I’m struggling to come up with why this would be the case - maybe something just isn’t clicking in my brain. Can anyone help explain why the retention bumps up?  

4152
A

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