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Using Amplitude

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1088 Topics

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SachinNew Member

asked in Data (Beta)

Use case of development environment.

Amplitude provides two types of environments, Production and Development.Production is the main environment where tracking of event happens. But what is the use case of development environment. In branches, there is no development branch. If I need to make changes then I have to create a new branch under the main branch. How will be the development environment is really used?

2 months ago

bsuttonNew Member

asked in Instrumentation and Data Management

Page tiles on user journey

I’ve created a User Journey chart but the titles of each column are all the same.We are injecting an event every time a user transitions a page.The event is named ‘page_view’ and contains an event property page_location.My problem is that the column headings for each step show ‘page_view’ when I want them to show the value of the ‘page_location’ event property.How do I change the chart to show this.

2 months ago

phemeralNew Member

asked in Instrumentation and Data Management

Users Labelled with Undefined UTM Parameters

My first question for the community! Exciting. We label all our marketing traffic with utm parameters. Other than organic users (which comprises a small amount of our overall traffic mix), every click should have utm parameters attributed to them.However, I’m seeing some users coming in as undefined (for both initial and regular utm parameters.) I even found an instance where a user clearly came from specific utm sources, but showing up as undefined (assuming due to some Amplitude SkU user merger and took the undefined utm’s along with it.)My question is, what is undefined, is it something we can control on our end, and how can we stop this from happening? Thanks everyone for your input. Cheers,Derek

2 months ago

andrew_edwardHelpful Hero

asked in Building and Sharing Your Analysis

Download events from funnel step

I want to be able to download or explore an event in a funnel step further. For example, in this funnel, I want to explore the properties of the 3415 checkout events in a segmentation chart to see for example the average order value or products bought. Any idea how to do that?

2 months ago

TJD_MNew Member

asked in Instrumentation and Data Management

How to Pull a Report of Mobile Device Models By OS & Ranked Volume of Devices?

How can I compile a report, etc. that shows me the list of mobile devices by volume of # of users with each phone? For example, I want to see a report that shows me how many of each model of Android device that our customers use, ranked by highest volume of devices to lowest volume?

2 months ago

cfreymeyerNew Member

asked in Building and Sharing Your Analysis

Retention CSV export issues

Hi, I’m having an issue where I’m viewing several countries by N-Day Retention rate, however, when I export the CSV, the data seems poorly laid out. In the chart within Amplitude, it shows the cumulative number of users for each day (and the % of users that retain each day e.g. Day 0, 1, 2, etc). This is show on a single line cumulatively (e.g. if I’m looking at new users from dates June 1 - June 7, the chart shows all of these users added together, which is helpful).However, when I download the CSV, it parses out each individual date of the between range, making the process to play with the cumulative data prohibitively cumbersome. Does anyone know if there’s a way to download what I see from the chart within amplitude instead? Screenshots below of both the within-Amplitude chart and the CSV output.Thanks!

2 months ago

tcwaltherNew Member

asked in Instrumentation and Data Management

Interpreting difference between retention start events between "New User" and "Any Event"

I’m trying to understand the different meanings of start events in retention graphs. When I select “Any event” instead of “New user” as my start event, my monthly bounded retention increases significantly. What does that mean? Am I now counting users twice, because in month three, I’m no longer just counting the users that did my return event three months after being new to my product, but also every user who did the return event three months after any other event they did before?

2 months ago

axelNew Member

posted in Experiment

[DASHBOARD API] Funnel analysis - Equivalent of "broken down by" on the DASHBOARD API

Hi there ! I’m trying to use the funnel analysis route of the dashboard REST API (you can find the documentation here), I'm writing to know if there was the possibility to specify a "break down by" property through the API params, in the same way as we can do on the dashboard ? I can't figure out if the API supports this feature…Thanks :)Axel

2 months ago

NilsConversationalist

asked in Building and Sharing Your Analysis

Funnel analysis - from their first day

Hi all!I am extracting data from your API. right now I’m doing a funnel analysis and I’m using cs = ‘864000’ to get the result with “Completed within 10 days” ... … but what should I use to restrict it to “their first day” instead of “any day”, which seems to be default?Is this possible, as I can’t find anything about this in the documentation, and if not, is there a workaround solution? Grateful for any help!/Nils

2 months ago

pocketmattNew Member

asked in Building and Sharing Your Analysis

Calculating minutes played on D0 and calculating retention vs. minutes played

Hi, I’m looking to create a chart that shows me the average minutes played for D0 users. I don’t need this broken down per day (this is the only chart I seem to be able to create), I just need the mean average across all D0 users. I also want to make a chart showing the retention after minutes played to see when players are dropping off similar to the charts in this article from google: https://medium.com/googleplaydev/why-the-first-ten-minutes-is-crucial-if-you-want-to-keep-players-coming-back-to-your-mobile-game-4a89031b6308 Thanks

2 months ago

aimonNovice

asked in Instrumentation and Data Management

m.efremovNew Member

asked in Instrumentation and Data Management

Number of events per day for a user

Hello!Users have event XEvent X has property Y1. I need to take all users who have more than 5 events X per day2. Calculate the median of property YAnd I don't understand how in amplitude I can create a cohort of users who have >5 specific events each day in 30 day range.I hope for your help!

2 months ago

sagarsoni7New Member

asked in Instrumentation and Data Management

How do I compare two funnels?

So I created two funnels like this: Funnel 1:Events performed in this order: 1) Home Page Shown 2) Clicked About Us ButtonFunnel 2:Events performed in this order: 1) Home Page Shown 2) Clicked Contact Us Button Now I want to create a chart that compares Clicked About Us Button to Clicked Contact Us Button and gives me the distribution in percentage. Can someone please help me with this?

2 months ago

ggggNew Member

asked in Building and Sharing Your Analysis

I’m looking for a formula that returns MAX value of a property for each user

Hello, I’m looking for a formula that returns maximum value of a property for each user. It’s something similar with this function if we have it, PROPMAXThe thread here doesn’t answer my question, as I want result for each user Could you help please? Thank you

2 months ago

yonatanbendahanNew Member

asked in Instrumentation and Data Management

Sending user data to an event

I want to send some custom user data to an event (e.g. first name)Right now I’m just setting the userId (setting it once, not on each event), so I do have an identifier for the event.Is there a way to associate custom data with the userId, or should I send this data on every event?

2 months ago

ShaysNew Member

asked in Instrumentation and Data Management

Changing Amplitude URL when using segment device mode

We are using Amplitude via segment events, in device mode. We integrated segment to our front end we pages, and write with JavaScript and angular.It seems that ad blockers are sometimes blocking xhr requests to api.amplitude.com. We see that amplitude.js bundle is downloaded, but it fails to send events to amplitude backend.We want to create proxy server for Amplitude, but we do not know how to configure the client side, as we have access to only analytics segment JS object, and not to amplitude object, or at least we do not know how to access the amplitude JS object. Is it possible to access amplitude JS object when using Amplitude in segment device mode?

2 months ago

sgillz44New Member

asked in Instrumentation and Data Management

HTTP API not ingesting Intercom API event data

We are trying to send Intercom message sent data into Amplitude. We have followed the instructions via Amplitude’s HTTP API. When we send the event from Intercom’s API, we get a 200 response so we know it’s sending. However, the data is not found in Amplitude. I’ve checked both the data.amplitude.com section as well as user lookups and event segmentation - its not thereExample event we’re sending, where we’re including user_id and device_id, as well as event_type. What are we doing wrong here? Why is the data not showing up in Amplitude? 'user_id' => '300213', 'device_id' => '30021354393516304124', 'event_type' => 'Intercom Message Sent', 'message_channel' => 'email', 'message_title' => 'PropertyBoost - Price Reduced - Email (08/09) Event Base> 'message_type' => 'Auto message', 'conversation_id' => '54393516304124', 'opened_at' => '2022-06-21 17:00:28 -0700', 'sent_at' => '2022-06-21 17:00:15 -0700',

2 months ago

LauNovice

asked in Building and Sharing Your Analysis

Historical total number of unique users changing over time (especially in most recent week)

I used the dashboard API to extract active unique users data, on segmentation view (image below). But for this, every time I try to extract the last 30 days data, I saw changes in most recent week (mostly the number increased). So for example, here is the extraction on:1st extraction on 10th June: Active Unique users on 9th June is 500 2nd extraction on 11th June: Active Unique users on 9th June is 511 3rd extraction on 12th June: Active Unique users on 9th June is 517**Additional data: I use User ID, and one User ID can have multiple devicesTherefore I want to ask, is this an expected behavour? And if it, why this is happen ya?Thanks!

2 months ago

jonNew Member

asked in Experiment

Is it possible to load an event from the past?

Here’s the usecase I’m trying to satisfy:User starts generating Amplitude events, say today Their first touchpoint with the company was actually in the past and it would be nice to add an event that occurred 2 weeks ago.I tried setting the time property in the Node SDK without success.

2 months ago

jchesoNew Member

asked in Instrumentation and Data Management

Retrieve Amplitude ID with user_id through an API

Hi,I am building an internal tool where I would like to take their user_id and call https://profile-api.amplitude.com/v1/userprofile to return the Amplitude ID of the user, so that I can link directly to their profile within the application.Unfortunately, it seems like with amps_props=true set in the URL it still doesn’t return this property:{ "userData": { "recommendations": null, "user_id": "testUser", "device_id": "ffff-ffff-ffff-ffff", "amp_props": { "library": "http/1.0", "first_used": "2020-01-13", "last_used": "2021-03-24", "number_property": 12, "boolean_property": true }, "cohort_ids": null }Could you please advise if there is any way to get the Amplitude ID using the user_id?Thanks,Jarryd

2 months ago

skippetNew Member

asked in Instrumentation and Data Management

How to change email address of Amplitude Analytics

I updated my company’s domain address and I’m trying to migrate my Amplitude Analytics account from the old domain name to the new one. Unfortunately, I’m not able to modify my email address in the Profile Information section. How can I change my email address of Amplitude Analytics?Thank you.

2 months ago

kimsiaNew Member

asked in Instrumentation and Data Management

My server-side python SDK sent out an event, but i don't see it

def tell_amplitude_account_created(user_id:int, account_id:int): """ server_side API to Amplitude about account_created """ client = Amplitude(AMPLITUDE_API_KEY) # see # One of user_id and device_id is required # Track events with optional properties # identify_obj=Identify() # identify_obj.set("account_id", str(account_id)) # client.identify(identify_obj, EventOptions(user_id=str(user_id))) client.track( BaseEvent( event_type = "account_created", user_id = str(user_id), event_properties = { "signup_via": "github", } ) )Under dataNothing shows up. HOw do i troubleshoot this?Please make it easy for me to troubleshoot. I’m seriously considering to move to mixpanel if this is too difficult

2 months ago

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