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Using Amplitude

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3260 Topics
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Hubert FanneauNew Member
asked in Data Instrumentation
Issue filtering Autocaptured Events

Hey Amplitude Community!We recently installed Autocapture on our website, but we have difficulty filtering autocaptured events (Element clicked) in our reports. When looking at my chrome extension, I can see that events appear and their custom properties such as «Event ID» as well. But, when I try to create a report of visitors who performed «Element Clicked» and filter this event with «Element ID», nothing appears in my filtering options:  Another thing I noticed when going to data »» Events »» Element clicked is that our «Element clicked» events seem to trigger but are invalid.  Has anyone experienced the same issue?Thanks in advance. 

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LivingRoomMirrorsNew Member
asked in Data Instrumentation
Living Room Mirrors

Welcome to Merit, where we offer exquisite handmade items. We take pride in our commitment to quality, design, and meticulous attention to detail. Each piece is crafted as a luxurious addition to any home. Whether you prefer antique, modern, or a blend of trendy and traditional styles, every item is individually handcrafted with captivating designs to create a happy home. https://merithome.co.uk/

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prefecturearrasrendezvousNew Member
asked in  Building and Sharing Your Analysis
prefecture arras rendez vous

Vous avez sélectionné votre préfecture Arras rendez-vous ou sous-préfecture—il est maintenant temps de choisir le service spécifique dont vous avez besoin. Que vous cherchiez à renouveler un titre de séjour, échanger votre permis de conduire ou accomplir d'autres démarches administratives, nous surveillerons la disponibilité et vous enverrons des notifications instantanées lorsque des rendez-vous seront disponibles. https://vousrdv.fr/fr/department/Pas-de-Calais/prefecture/Arras

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chromehearthatNew Member
asked in  Building and Sharing Your Analysis
chrome heart hat

Chrome Hearts Clothing Now at our Official store 100 Authentic Chrome Hearts Hoodie and T Shirt available with fast shipping worldwide https://chromeheartshoodie.org/hat/

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HarKiDunNew Member
asked in  Building and Sharing Your Analysis
Har Ki Dun

The Har Ki Dun Trek is one of the most captivating trekking experiences in India, nestled in the pristine landscapes of the Garhwal Himalayas. This guide aims to provide you with all the necessary details, including itinerary, dates, food options, and essential trek information to ensure a seamless adventure. https://www.trekupindia.com/har-ki-dun-trek

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MobelmontageBerlinNew Member
asked in Data Planning and Governance
Möbelmontage Berlin

Möbelmontage Berlin: Professionell, schnell und zuverlässig. Kontaktieren Sie uns für ein kostenloses Angebot. Möbel-Aufbau-Service. https://koenig-wohnungsaufloesung.berlin/moebelmontage-berlin/

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ccixdNew Member
asked in Product Experimentation
question regarding surveys SDK

Dear Support Team, We have added surveys to our product and tested them internally. However, we encountered some bugs and unexpected behavior where surveys cannot be snoozed or dismissed even after users have completed them. We have triple-checked the limits and settings of the surveys we created, but the issue persists. Could you please assist us in resolving this? 

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Novice
rmarNovice
asked in Data Instrumentation
Upgrading Amplitude

Hello,We currently have an implementation where we have Amplitude initialized on our site using the older amplitude-js/7.1.0.We want to upgrade using the GTM templates.  My plan was to run these side by side so I can see the number of events tracked using each library.  However I’m running into a challenge. I tried configuring my templates to set the session and device id in GTM to copy these values from the older library.  It works (sort of), not always when site loads.  What would be the best migration plan here.  I can’t just simply switch without verifying tracking is similar if not better.

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sydney.koh
Team Member
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Kavitha JayaramNew Member
asked in Data Instrumentation
How to link a user between GA4 and Amplitude

We have certain events of trial clicks in GA4 and rest of in app product usage in Amplitude.What I intend to do is to build a funnel starting from the trial clicks (GA4) to in app product usage (Amplitude)Is there any way to tie the user data between the 2 sources ?Any sort of integration that makes it possible to identify the user of both data sources to be the same user?

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eddie.gaona
Team Member
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John DuraipandyNew Member
asked in Data Instrumentation
Events stopped working

Hi! There is an event which was working fine earlier (data variables passed through GTM) but its not working now. I have checked GTM debugger also the events are getting fired (variables are getting populated).I have checked whether the event is blocked or filtered but it’s the not the case.Others events are getting captured .I have attached the screenshot of the chart which is getting generated if i select the 90 days frame.Also for this event last seen is older date whereas for other events its latest one.    

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Atsuyoshi YasudaNew Member
asked in Data Planning and Governance
How can We check EU endpoitn user data?

My understanding is if tracking user is EU resindency, we need to send endpoint for EU.But I cannot see the data of EU residency in dashboard or anywhere else.First of all, is my understanding is correct?Secound, if correct how can I check that?

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Helpful Hero
CCrowleyHelpful Hero
asked in  Building and Sharing Your Analysis
Dynamic Cohorts using property "is not" definition seems to underrepresent

I was using cohorts to define a type of user based on a user property being one of several values (call this Cohort A).  I tried to then look at the negative of that cohort using the same set of values but changing property “is” to property “is not” (call this Cohort B).  When I did this, it seemed that both cohorts (Cohort A + Cohort B) do not add up to the total number of users. In fact, there is a huge discrepancy and even when I tried to create a third cohort that represents Cohort A or Cohort B (call it Cohort C), that too does not add up to the total users for that time period. However, if I use the same list of user property values within a segment and create 3 segments in a chart following the way I had defined the cohorts, I do find that Segment A + Segment B = total users. and that Segment C (which can only be Segment A and Segment B) is zero as expected. All this said, the segments work as I would expect, but cohorts seem to be inexplicably inaccurate.

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Jacenda Davis
Team Member
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Helpful Hero
quintinparHelpful Hero
asked in  Building and Sharing Your Analysis
Frequency bucketing based on a user property

I have a user property "purchasecount" showing each user's total count of purchases. I want to do a frequency report on this user property into frequency buckets.I saw this question (though I don't need a funnel). But I was not clear still.https://community.amplitude.com/building-and-sharing-your-analysis-58/bucketing-users-by-properties-for-funnel-analysis-how-do-user-filters-work-1043 I am on a scholarship plan.

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Helpful Hero
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Alex BullockNew Member
asked in Product Personalization and Audience Segmentation
Cohort not filtering user property consistently

I’ve defined a cohort to exclude internal users by defining it as:Did have user property email, does not contain, catchbio.com any time since 1/1/2024 However when I look at charts with this cohort filter applied I still get some events for users with catchbio.com emails for example “alex+test06@catchbio.com”. We’ve been making a lot of test accounts in succession to de-bug things. I’ve even added the specific emails directly to the list of does not contain. What am I missing? Thanks,Alex​​​​​​​

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eddie.gaona
Team Member
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Novice
kkarunakaranNovice
asked in  Building and Sharing Your Analysis
Out of session user properties show up on older events.

 We set user properties at ActivateSub using HTTP V2 API. We get the same user properties set automatically on events that are logged prior to ActivateSub. You can see from the attached screenshot StartSession has all the user properties as well. 

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sydney.koh
Team Member
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PremiumquartzworktopsGlasgowNew Member
asked in Data Instrumentation
Premium quartz worktops Glasgow

Go4Marble is a renowned company with over 20 years of professional expertise in the quartz industry. Specializing in kitchen worktops, we take pride in offering top-quality quartz surfaces that are both visually stunning and highly durable. Our quartz kitchen worktops are crafted with precision, providing a sleek and elegant addition to any kitchen https://go4marble.com/

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paulofertonaniNew Member
asked in Data Instrumentation
many incorrect sessions during 30 min range definition

Amplitude is creating many session IDs for a timeline smaller than 30 minutes, breaking the events history into many incorrect sessions. This is distorting my session reports.Does anyone had this problem before? Any suggestions? (I’m using Amplitude SDK to track a website.) See this example: One minute later, the next page viewed event had another Session ID:  2 minutes later, yet another Session ID:  I did not change any Session definition in amplitude, so It should be considering all this example above within the same Session ID, as is triggered within 30 minutes timeframe.  

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NitishKumarNew Member
asked in Product Experimentation
What is the true conversion(Event level conversion) from "Select Song or Video" to "Play Song or Video", when the Song or Video is selected from "Main Landing Screen". Compare this conversion number by different "Sources" , in the same chart.

Hi, I feel my answer is a little close https://app.amplitude.com/analytics/demo/chart/hjqmr0zx, Is this correct, if not I need little assistance.

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Conversationalist
NilsConversationalist
asked in Data Planning and Governance
How to manage the TEAM label

I’m an admin and I want to manage the list of available teams (e.g., add, edit or remove teams)  but I cannot find how to in the new UI or the old UI. Currently, I’m stuck with the TEAM labels that we have.   

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sydney.koh
Team Member
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sasanktkNew Member
asked in Data Instrumentation
Deleting event types

Hi,I deleted all event types from Govern page, but I see still says I exceeded 2000 event types - “Your instrumentation is approaching the maximum allowed number event types or properties.” and no new events are being logged. How can I fix this? 

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Sharmishtha SwaroopNew Member
asked in Data Instrumentation
Our instrumentation has exceeded the maximum allowed number of event types or properties

Hi Amplitude Team, We use your platform for user tracking. We've recently exceeded our Amplitude event limits due to increased usage. We're actively working on reducing the number of events being sent through code changes.My question is: do we need to delete the existing event data in Amplitude to get back under our limits, or will simply reducing the new events we send be sufficient?We have a major release coming up, and it's critical that we maintain accurate user tracking during this period. We're concerned about potentially missing crucial data or even having our account blocked. Could you please advise on the best way to manage this situation and ensure we stay within our event limits? Any guidance you can provide on strategies for optimizing our Amplitude usage would be greatly appreciated.

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Micah BlackburnNew Member
asked in Data Instrumentation
Implementing UTM Tracking With python sdk javascript sdk combo

Hello,I am currently using the python sdk to track all of my events. I want to start tracking the utm information and initial referrer. I see that its easy with some settings on the javascript sdk. 1. Should I try to implement it in the python sdk or add on a js implementationIf I add in a js implementation then how do I make sure it integrates with the same user flow as the python implementation  how do I implement js to ensure utm and referrer tracking

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Team Member
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automobilmitmotorschNew Member
asked in  Building and Sharing Your Analysis
automobil mit motorschaden verkaufen

Wenn Sie ein Auto mit einem Motorschaden haben, kann der Verkauf in der Tat schwierig sein, da viele Käufer vorsichtig und zögerlich sind, wenn es um Fahrzeuge mit solchen Problemen geht. Aber keine Sorge, wir sind hier, um Ihnen zu helfen https://www.motorschaden-ankauf-zentrale.de/

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Sathyavathi D NNew Member
asked in  Building and Sharing Your Analysis
Amplitude in Hybrid mobile app

Hi,    We are using script loading as mentioned in https://amplitude.com/docs/sdks/analytics/browser/browser-sdk-2 in our existing react webapp along with Session replay enabled. We do have hybrid based(Cordova) android and ios app for the same. Shall we use the same approach as browser -sdk-2 or we need to proceed with different approach for the same. Kindly suggest.

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Sofiko PapkhadzeNew Member
asked in  Building and Sharing Your Analysis
Analyzing User Properties Without Event Data

Hi there,We need to build charts and tables based on user properties without relying on event data. Specifically, we want to analyze user counts and segmentation using predefined attributes, even for users who haven't triggered any events.Could you confirm if Amplitude supports this? If so, what would be the best approach?Here are some specific examples of the data we need:Total number of users in the app (including those who haven’t triggered any events). Daily count of users with a specific subscription plan. The number of users with an active subscription at the current moment.Best,Sofiko

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Saish Redkar
Expert

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