Using Amplitude

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2241 Topics

R
rayNew Member
asked in Data Instrumentation

Data Aggregation Error

We've identified an issue with the Amplitude data. We found that Event B is recorded in User A's history, but when we try to query for users with Event B in the segmentation chart, User A is not showing up. Could you please look into this matter and investigate? I would like to reach out via email, but since I don't have your contact info, I'll leave a message in the community for now.

0
R
2 months ago
A
Advait PatilNew Member
asked in Product Experimentation

Pause and restart experiment

If we have a business requirement to only run experiments on weekdays, would toggling the “active” to “inactive” achieve this? And if not, is there an easier way than setting up multiple instances?

0
A
2 months ago
S
Sameer KhaladkarNew Member
asked in Data Instrumentation

Capturing data when APP is in Background

Hello Can Amplitude capture data when application is in background?Is there any dimension in Amplitude that’s get set when APP is in Background Or Foreground? Regards

0
S
2 months ago
S
Novice
srushti.wadekarNovice
asked in Data Instrumentation

Setting a new group to live under Data

Hello,I added a new group of product package in dev, staging and production environment. It has exact same instrumentation done on all environments but for some reason I only see the group being live in dev environment. I see the status as Planned and not live for the newly added group on production and staging. What can be the possible cause of this issue? Thanks!

1
dangrainger
Super Helper
2 months ago
Q
quintinparNew Member
asked in Product Personalization and Audience Segmentation

Send events, but update a value instead of adding on

I have a game with auto-generated levels that people can play in parallel. I want to track how many levels are being played at any time. For example 5 levels – 10000 users7 levels – 1000 users2 levels – 8000 users15 levels – 500 users etc. Every time a user exists/kills a level, I want them to send an update – user-id 5, 10 levels (earlier 11). How can I achieve this? 

3
Saish Redkar
Expert
2 months ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in Data Planning and Governance

Amplitude's Filter to Block Bot Web Traffic!

Hi Amplitude Community! We are excited to share that Amplitude has a feature to block bot web traffic from April, 2023! Check our Help Center doc to learn more about it: Block bot web traffic. ----- please give this post a thumb-up if you find it helpful! This will help us know what content we should publish in the future :) -----Amplitude Team

2
Saish Redkar
Expert
2 months ago
A
Alex SaifullinNew Member
asked in Data Instrumentation

Email as a User Property Allowed?

Hey hi how are you?Are we allowed to pass user emails to Amplitude as custom properties or is it against GDPR policies?If it's against, what are the best practices here? How do companies store emails? Do they hash them?Best regards,

2
A
2 months ago
H
Helge FredheimNew Member
asked in Data Planning and Governance

Cannot log in via CLI

I try to log in using the ampli CLI.I type ampli pull, and I am prompted to log in. When accepting to log in, the browser is opened, and I am sent to a page in Amplitude where I can give access.When I approve, I am redirected to https://localhost:13222/ where obviously nothing is running. And the command line prompt is still waiting for me to log in...Is there a missing ENV variable in Amplitude or something, or am I doing anything wrong here? 

0
H
2 months ago
S
Svyatoslav OpryskoNew Member
asked in Data Instrumentation

Specefic event is not sent to Amplitude

Hi, I’m new with Ampliture (and integration with it). I’m using Java SDK to send evemts to Amplitude.amplitude.setLogMode(AmplitudeLog.LogMode.DEBUG)amplitude.setEventUploadThreshold(100)…// define event and sendamplitude.logEvent(event)It should be noted that I use Kotlin with courotines. I’m trying to import to Amplitude my latest events (e.g. for last 3 days). I can see allmaust all events in Amplitude but `first_result`. Neither in Data → Events tab, nor in User Look-Up page.Debug mode shows that everything was sent correctly. ​​​​​​​SEND: Events count 100RESPONSE: {    "code": 200,    "successBody": {        "serverUploadTime": 1690390833497,        "payloadSizeBytes": 74160,        "eventsIngested": 100    },    "status": "SUCCESS"}I’m sure that I set API key correctly.Also, when I try to create custom event with this name I receive error “Unable to create an event with a name that already exists”​​​​​​​I’m out of options now and will be glad for help  

0
S
2 months ago
N
Nuno CardosoNew Member
asked in  Building and Sharing Your Analysis

Setting up environments

I have two websites, dev.mysite.com and prod.myside.com.I want events from dev.mysite.com to be registered in my Amplitude project as development events. prod.mysite.com events, obviously, go as Production events. They will use same api key, as it looks like Amplitude sets dev and prod projects. Yet, how do I initialize my @amplitude/analytics-browser to know which environment should be used for the events? I want to explicitly tell the environment.

1
dangrainger
Super Helper
2 months ago
Bill
Experienced
BillExperienced
asked in Data Instrumentation

How to delete a chart in amplitude?

After creating a chart, how could I delete it?

6
L
2 months ago
E
elena_grantNew Member
asked in Data Instrumentation

Lookup property is not available on portfolio view

We have two project with a the same property from a lookup table. This property is missing on a portfolio view combining these projects. Is there a way to add it (without linking to the data sources again) 

0
E
2 months ago
B
Novice
Brandon HenaoNovice
asked in Data Instrumentation

Time zone in rest api

Hello, good morning. I would like to know how to change the time zone in the rest api and obtain the data correctly

6
B
Novice
2 months ago
K
Helpful Hero
KatSharpHelpful Hero
posted in  Building and Sharing Your Analysis

When are my events available in charts

When are my events available in charts?I have noticed that this is not happening immediately, in fact it seems to be around 10 minutes or so.Can someone tell me the expected time before new events appear in charts? 

9
J
Conversationalist
2 months ago
A
Arthur AlagaoNew Member
asked in Data Planning and Governance

Project Name Change Potential Side Effects

We are currently exploring the possibility of changing our project names within Amplitude and would like to seek your valuable insights on this matter.Our primary concern is whether there are any potential side effects that may arise as a result of renaming our projects. We want to ensure a seamless transition and avoid any unintended impacts on our data and analytics.Additionally, we are keen to know if Amplitude provides any official documentation or guidelines regarding the process of renaming projects, as well as any caveats or best practices associated with this change.

2
JennRu
Community Manager
2 months ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in  Building and Sharing Your Analysis

CSV Export Contains Quotation Marks or Leading Spaces - WHY?

Hi Amplitude Community!We would like to provide context about the quotation marks or leading space in CSV exports. Our engineering team modified exported CSVs to include additional quotation and tab characters in front of all values as a preventative measure for a security risk known with CSV downloads (details here). Attackers can potentially use a formula to inject false data or leak data. And in order to prevent formula triggering cells from running, our engineering team revamped our CSV exports by prefixing quotation and tab characters in front of all values.With that being said, while that security issue remains, we received feedback from customers who said that they were willing to take that risk. Therefore, we implemented a way to export CSVs from Amplitude without any characters in front for those users. If you are willing to take that risk as well, you can enable the feature to remove the spaces in your CSV in your Org Settings section on the Profile page. You can scroll down

0
Amplitude Admin
Team Member
2 months ago
S
Novice
srushti.wadekarNovice
asked in  Building and Sharing Your Analysis

Pull data from dashboard or report in Python

Hello,I’m looking to pull data directly from a dashboard or report in Python. Are there any APIs supporting the same ? The reason I cannot go with the export csv path is because I’ve a python script that needs to be automated. I see Amplitude has APIs to pull from an event but I’ve complex reports with multiple events, group by and month over month analysis and hence I’m thinking of pulling directly from existing dashboard/report instead of an event. Thanks!

3
Saish Redkar
Expert
2 months ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in Data Instrumentation

Missing Web Events due to Ad Blockers and How to Handle It

Hi there Amplitude Community!When using Amplitude Web SDKs, it is possible that some users’ events are not ingested into Amplitude due to ad blockers. Currently, we are not able to estimate the percentage of events that do not get ingested as we do not have the data to support it. While we do not offer official support for circumventing ad-blockers, our Engineering Team has provided a workaround - run a reverse proxy through your own domain. Please note that it is best that this process is done by an Engineer or a Developer as this is a technical workaround.Details on what a proxy service is and how to use it in this setting can be found here:https://www.docs.developers.amplitude.com/analytics/domain-proxy/Hope this helps! ----- please give this post a thumb-up if you find it helpful! This will help us know what content we should publish in the future :) -----Amplitude Team

0
Amplitude Admin
Team Member
2 months ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in  Building and Sharing Your Analysis

Currency Conversion at Amplitude

Hi Amplitude Community, Amplitude currently does not support currency conversion. If you receive revenue in different currencies, then we recommend normalizing to a single currency before you send us revenue data. Amplitude logs the exact revenue value sent to us and treats it as a numerical value (not a currency value). By default, the currency sign we display in the dashboard is the dollar sign, "$".You can change this display under Organizational settings > Projects > Currency Display. Please check this doc for more information: https://help.amplitude.com/hc/en-us/articles/15581410157339. NOTE: Changing the currency display does not modify nor convert the underlying data. ----- please give this post a thumb-up if you find it helpful! This will help us know what content we should publish in the future :) -----Amplitude Team 

0
Amplitude Admin
Team Member
2 months ago
A
Anant JainNew Member
asked in Data Instrumentation

Want to update event property of previously logged event

Is there a way to update event property of past events?I have a use case where i want to update event property of an event logged a day before.

2
A
2 months ago
M
milleryoonNew Member
asked in Data Instrumentation

browser SDK 2.0 is automatically updated?

I utilized GTM to install the Ampliutde SDK. I installed it with custom html, not using a template, will this automatically update the Browser SDK 2.0?I ask because I don't see DET in my amplitude.  

1
dangrainger
Super Helper
2 months ago
P
Patryk PawelecNew Member
asked in  Building and Sharing Your Analysis

Setting up parent directory visits on one chart

Hello all,What I’d like to achieve isSet up a chart where I can see Page Views but grouped by parent directory i.e. how many visits does /blog/ , /resources/ etc. have but I’d like to have it on one chart 

4
P
2 months ago
O
ola.aaNew Member
asked in Data Instrumentation

Journeys - what if user opens a new tab?

What if a user opens a new tab - is it on a journey funnel? For example, I have events:“Create X” - user clicks on “+” to create X “Submit create X” - user clicks on submit button to create X “X Creation Success” - user created X with success  “X Creation Failure” - user didn’t create X although he wanted (clicked Submit X before)  “X Open” - user opened  So I have journeys: A:Create X → Submit Create X→ X Creation Success → X Open  B: Create X → Submit Create X→ X Creation Success → Drop Off C: Create X → Submit Create X → X Creation Failure  If the user decides to open X in a new tab - will it be included on the journey (journey A) or not (journey B)?   

1
dangrainger
Super Helper
2 months ago
K
Well-Versed
kornelius
asked in  Building and Sharing Your Analysis

PROPSUM on Array

Hi,  how dows propsum work on arrays? I have an array of numbers in an event property, and I want to summ them all up, across the events and across the array. Is this how it would behave or would it just sum the first element or the number of elements?

1
Saish Redkar
Expert
2 months ago
G
Novice
Gerrit MewesNovice
asked in Data Planning and Governance

Why do I not see frequency in funnel report?

Hey there,When looking into frequency of my funnel report, I don`t get data that makes sense. The funnel consists of three steps, and I`d like to see frequency (retries of event A before event B) between two of them. Where / how do I have to adjust settings to be able to see this? 

3
G
Novice
2 months ago

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