Using Amplitude

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2236 Topics

T
ThibautNew Member
asked in Data Planning and Governance

Can't make Planned events go Live

Hello there,I’m trying to add new Events to Amplitude, but I can't make my Planned events go Live :  There is no button or whatsoever to do so. As I was desperate I tried asking ChatGPT (haha), which was kind enough to help me but the buttons he’s talking about are not there: I am an Admin, so I guess I should see everything. That’s driving me a bit crazy, any help would be much appreciated!! Thanks :)

6
Y
Novice
1 month ago
D
Novice
Dima KriegerNovice
asked in  Building and Sharing Your Analysis

How to obtain data related to each Type property within a specific Event in the Pathfinder?

The best way to describe exactly what I am looking for is to explain with an example. Inside the app, we have events called 'Onboarding opened.' In this event, we have different Type properties that describe each specific step of the onboarding process. I would like to put this information in the Pathfinder view to understand the percentage of drop-off at each screen and to identify any points of friction that can be optimized. Additionally, I am interested in learning how to generate a pathfinder and filter paths based on users who have a specific property associated with a particular event. For example, I want the first step to include only the people who have a specific property in a particular event and understand their customer journey.

6
D
Novice
1 month ago
dangrainger
Super Helper
dangraingerSuper Helper
asked in Data Instrumentation

Under-reporting of organic traffic

As part of our migration away from Google Analytics to Amplitude as our primary tool for websites/ apps I'm doing some validation of marketing channel/ campaign data from UTM parameters.In our "utm_medium" parameter we have a value of "organic"; this has a value of 6,791 sessions in Amplitude for a particular time period....but over in Google Analytics it's vastly higher at 20,803 for the same time period. I've set saveParamsReferrerOncePerSession to false in our Amplitude tags in GTM, and also left unsetParamsReferrerOnNewSession set to false....this configuration I believe should reflect the Google Analytics default "last non-direct click" attribution, so I'm struggling to understand why Amplitude is reporting so much lower?One thing that did cross my mind is that I don't see utm_medium = organic passed in the URL query string for all clicks from Google organic results for our site. Which suggests to me, perhaps, that Google Analytics might have some automatic config somewhere to be

8
M
Well-Versed
1 month ago
V
varunNew Member
asked in Data Instrumentation

Rename columns on Funnel Analysis Graph

I'd like to rename the bars in my funnel analysis, but I cannot find the option to do so. Please let me know how I might be able to. I've attached a screenshot of the labels that run across the bottom of the chart.Funnel Analysis Graph with Bad Labels 

6
D
1 month ago
A
Helpful Hero
Aman KediaHelpful Hero
asked in Product Personalization and Audience Segmentation

Dashboard Issue

The main menu options (user look up, data etc) aren’t loading for us. When we refresh a tab or launch a new one, the options come and disappear. Why might this be happening and how do we fix it? It’s become really difficult to use Amplitude without these options and we’re relying just on old urls which we can remember.  Video link-  if you look between 3-5 seconds mark, the menu bar appears and disappears immediately.  

2
A
Helpful Hero
1 month ago
T
Novice
Tony HanNovice
asked in Data Instrumentation

Events using latest user properties?

I understand that every event ha the user properties at the time of the trigger; however, that doesn’t work for our use case.1. User lands on sign-up page and begins onboarding (at this time, they don’t have the correct user type)2. After completed onboarding, they will have the correct user typeWe would like to track how many people viewed sign-up page and completed onboarding, segmented by user type. Any thoughts on how this can be resolved?

6
T
Novice
1 month ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in  Building and Sharing Your Analysis

How to only query the latest value of a property?

Hi Amplitude Community, As you may know, Amplitude is an event-based platform. When using Amplitude, you are querying on the value of a user property at the time of the event. For some analysis, you may want to query the latest value of a property. There are three ways to achieve that: creating a cohort with the “most recently” clause creating a user composition chart with “most recent value” measure create a computed property with the “last value”Please note that the Cohorts and Computations feature are not available for customer on the Starter plan. Amplitude Team 

0
Amplitude Admin
Team Member
1 month ago
L
Helpful Hero
liukaichiHelpful Hero
asked in Data Instrumentation

Incorrect documentation for iOS SDK Version

Hi, I’m looking at this documentation.https://www.docs.developers.amplitude.com/experiment/guides/troubleshooting/restarting-experiments/We want to try this feature, as it would be quite useful for us. However, for the iOS version is say minimum v1.11.0, but iOS seems to only have up to v8.17.1. There’s also a beta SDK that is v0.4.7. Could I ask which SDK should we upgrade to to test this? Or maybe there’s a version I’m not aware of?Thanks in advance.

0
L
Helpful Hero
1 month ago
L
lwallaceNew Member
asked in Data Instrumentation

iOS SDK - legacy or Beta?

Wanted to get this communities input and experiences using the legacy and beta SDKs for iOS? 

10
C
1 month ago
T
Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation

user agent enrichment plugin?

In the typescript repo there is a bunch of plugins being released and I cannot find any documentation.  One caught my eye today called “user agent enrichment” https://github.com/amplitude/Amplitude-TypeScript/releases/tag/%40amplitude%2Fplugin-user-agent-enrichment-browser%401.0.0 its 1.0.0 so a significant release version. Where are the docs for these plugins?

0
T
Peer Moderator
1 month ago
CaraDavies
Helpful Hero
CaraDaviesHelpful Hero
asked in  Building and Sharing Your Analysis

Calculating LTV and other key revenue metrics

How do you calculate LTV per user? How do you calculate a distribution of user total purchase? How do you calculate  a distribution of user repeat purchases?I have just started at a new company and am trying to calculate LTV but cannot figure it out.We use the revenue event and seem to have both total spend and total purchases # associated with the user but I cannot figure out how to use these two useful metrics. Both total purchase # and total spend are not stored as user properties but seem to be unique revenue user properties? I have never seen them before.  I have attached an image of my user profile for context. Please help!

3
Saish Redkar
Expert
1 month ago
C
ChristianSNew Member
posted in Data Instrumentation

Proxy questions

We’re currently implementing as described here.(1) Which response should we send back to the client-library if we decide to drop the request? (for various reasons)(2) I assume the `ip` field needs to be replaced with the client’s IP?

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C
1 month ago
O
Oana DumitruNew Member
asked in Data Instrumentation

Incomplete data for retention chart

Hi all, reaching out here looking for some insight on a retention report. I'm plotting the Month 1 retention rate for user engagement on our website, using a calculation based on 30-day windows. When looking at the numbers for the previous month (specifically, users who signed up in May and returned to the site in June), I noticed that there is an asterisk denoting incomplete data for the month of May (see the screenshot attached). I'm using the "return on" option.Since the time interval is set between March 1st and June 30th, I expected the data collection for users who signed up in May to be complete. Does anyone have any idea why this is happening, or has anyone else come across this? 

4
O
1 month ago
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Patrick BrehmNew Member
asked in Data Instrumentation

Show Unique Event Count for Custom Aggregate Event that has multiple properties

My product is an application that insurance producers use to grow their business.I have an event called ‘Search Initiated’ that logs every time a user searches for more business. The Search tool has various options under it, and some are categorized as ‘Cross Sell Search’. These are 8 event properties that indicate the user is looking at businesses that we already sell too - IE, they’re trying to sell them a new product they don’t already have.When looking at Amplitude events, I have a custom event called ‘Cross Sell Search Initiated’. It logs something every time a user selects at least 1 of the 8 cross sell search features. When building analyses, Amplitude seems to think that each time a cross sell feature is selected, that is a unique event. However I can prove in back end data that sometimes users elect 2 or more of these options in a single search.Is there a way to show unique event counts for a custom, aggregate event?See chart attached. The Cross Sell Search Initiated event is

4
P
1 month ago
H
Conversationalist
Herb LauConversationalist
asked in Product Personalization and Audience Segmentation

Am I missing the ability to use color as a distinguishing factor for visuals?

How would I distinguish time periods by color in a chart?  Since it's 1 segment on a daily chart for 30 days, I'd like to highlight each day of week (Mon-Sun) a different color, with up to 7 total.  I don't seem to see that ability within the charts.  Initial community searches for “color” don’t seem to pull up a relevant page. Also, this is my 1st post, Amplitude data only went live for our web analytics June 28!    

1
dangrainger
Super Helper
1 month ago
A
Novice
Adam ChesterNovice
asked in Product Personalization and Audience Segmentation

Device ID in cohort export

Hi,We’re using the Behavioural Cohorts API to export a cohort of players for programmatic use. We now have a need for the Device ID(s) of these users to be included in our exports.This doesn’t appear to be possible, since with props=1 and no propKeys argument (so we should be getting all properties for the users), the Device ID(s) are not included. However, it is possible to have the most recently used Device ID for a user included when you sync a cohort to say, S3. Am I missing something, or is this a limitation of the cohorts API?Thanks!

1
Saish Redkar
Expert
1 month ago
Anthony
Peer Moderator
AnthonyPeer Moderator
asked in  Building and Sharing Your Analysis

New domain not generating previews in Slack

Links on the new domain app.amplitude.com are not generating previews in slack.  

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Anthony
Peer Moderator
1 month ago
A
AndriiNew Member
asked in Data Instrumentation

Hubspot integration 400 Bad Request

I've been attempting to do Hubspot integrations, and when the OAuth screen appears with an acceptance box, it redirects so quickly that it's impossible to read or accept the terms. As a result, I keep encountering a 400 error. Similar to this thread but 400 error

0
A
1 month ago
Rune Andersen
Experienced
Rune AndersenExperienced
asked in  Building and Sharing Your Analysis

How to use Location (Latitude & Longitude) for reporting in Amplitude ?

Hi.We have the Android SDK in a App, where we ask for Exact permission for tracking.We set locationListening = truehttps://www.docs.developers.amplitude.com/data/sdks/android-kotlin/#location-trackingSo now we have the Latitude & Longitude, for every single event down to meters. But what then ? How can we best use this inside the Ampltude platform ?I can’t find a single Analytics report prebuild to use this input. I would expect a simple map, or heatmap.The intended case was to see where in our Country the main App users are located.Any ideas, ore are intended to forward/export the data to use it ? 

5
Rune Andersen
Experienced
1 month ago
A
Ayo OmoseniNew Member
asked in Data Instrumentation

User search keywords after executing search

How am Iable to see what users searched for when they execute search events on our website?

1
dangrainger
Super Helper
1 month ago
R
rayNew Member
asked in Data Instrumentation

Data Aggregation Error

We've identified an issue with the Amplitude data. We found that Event B is recorded in User A's history, but when we try to query for users with Event B in the segmentation chart, User A is not showing up. Could you please look into this matter and investigate? I would like to reach out via email, but since I don't have your contact info, I'll leave a message in the community for now.

0
R
1 month ago
A
Advait PatilNew Member
asked in Product Experimentation

Pause and restart experiment

If we have a business requirement to only run experiments on weekdays, would toggling the “active” to “inactive” achieve this? And if not, is there an easier way than setting up multiple instances?

0
A
1 month ago
S
Sameer KhaladkarNew Member
asked in Data Instrumentation

Capturing data when APP is in Background

Hello Can Amplitude capture data when application is in background?Is there any dimension in Amplitude that’s get set when APP is in Background Or Foreground? Regards

0
S
2 months ago
S
Novice
srushti.wadekarNovice
asked in Data Instrumentation

Setting a new group to live under Data

Hello,I added a new group of product package in dev, staging and production environment. It has exact same instrumentation done on all environments but for some reason I only see the group being live in dev environment. I see the status as Planned and not live for the newly added group on production and staging. What can be the possible cause of this issue? Thanks!

1
dangrainger
Super Helper
2 months ago
Q
quintinparNew Member
asked in Product Personalization and Audience Segmentation

Send events, but update a value instead of adding on

I have a game with auto-generated levels that people can play in parallel. I want to track how many levels are being played at any time. For example 5 levels – 10000 users7 levels – 1000 users2 levels – 8000 users15 levels – 500 users etc. Every time a user exists/kills a level, I want them to send an update – user-id 5, 10 levels (earlier 11). How can I achieve this? 

3
Saish Redkar
Expert
2 months ago

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