Using Amplitude

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2235 Topics

V
Novice
VivekHomageNovice
asked in Data Planning and Governance

Export amplitude data to Redshift is not progressing further

Hi, I am trying to export amplitude data to redshift. I was able to successfully export 1 day data into redshift for a given schema. But later I found out schema is incorrect and so I created one more export with the required schema. But I tried to backfill 1 day. But this time its taking long long time and not progressing at all. Its stuck at 50% and not progressing further. It always show the export status as 50%. Kindly help me and guide me on this issue 

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V
Novice
1 month ago
JennRu
Community Manager
JennRuCommunity Manager
posted in Product Personalization and Audience Segmentation

When to leverage cohort syncs vs event streaming [Intercom edition]

Cohort syncs vs event streaming Example cohort use cases based on sync cadence Example cohort + event streaming duo use caseCohort syncs vs event streamingHave you ever wondered what are the key differences between syncing cohorts vs streaming events to a downstream martech application? Cohorts enable you to build a custom definition of an audience group based on events users have performed and corresponding properties that define their persona. Cohort syncs enable you to send a list of the users within the cohort to a destination. Syncs can be set up with a one-time, daily, hourly, or even real-time cadence for some plans.  Within Intercom, a cohort sync is ingested as a user attribute tag in Intercom’s terminology, which can then be plugged into the audience filters. This queues up a list of eligible users who may receive the campaign when they qualify for the cohort, upon the next cohort sync. Event streaming is similar to a webhook; it sends data from Amplitude to a destination ba

0
JennRu
Community Manager
1 month ago
O
omygoodnessNew Member
asked in Product Experimentation

Tracking multiple applications on one instance (API-KEY)

Hi,I'm using Module Federation with Angular. In the host application, I initialize Amplitude using a single API key. However, I have several other applications that also utilize the same instance of Amplitude.Is it possible to set a global property, such as appName, so that all events coming from the different applications have this identifier? This would help in grouping those events or creating charts for unique apps. Alternatively, do I need to manage multiple instances and use multiple API keys to achieve this distinction?I know I can add appName to each track event but I would like to avoid that approach:amplitude.track(eventName, { appName: 'testApp',});amplitude.track(eventName, { appName: 'testApp1',});amplitude.track(eventName, { appName: 'testApp2',});etc... 

0
O
1 month ago
K
Conversationalist
kavithajayaramConversationalist
asked in  Building and Sharing Your Analysis

Funnel - Large number of events grouped a common event property

HelloI have a tool set designed into 50 different events and I want to make a single funnel chart starting with Any active event where event name = any of these 50 eventsending with Any active event and group by event name in step 1 to get the conversion for each of 50 tools.The challenge I am facing after doing this is that the counts for step1 grouped by event name for unique users is not showing right values. (It is sorting by unique users for each of the tools, so the total users who used all 50 tools may be 100k, now when I group by event name, all counts also add up to 100k whereas I know that there are many users who use multiple of these tools, so the counts for individual event names in step 1 should be much more than is actually being shown) How can I know the conversion rate for all 50 tool events in a single funnel chart where each of these tool event will count any user who used that tool irrespective of whether they used other tools or not? Thanks in advance RegardsKavith

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K
Conversationalist
1 month ago
J
John WebNew Member
asked in Data Planning and Governance

Is the Plus pricing model an additional 25k users on top of the 100k free users ?

I have a question regarding the total MTU.  Is this a 25k on top of the already free 100k users ? So 125k MTU ?  Thank you

0
J
1 month ago
D
Denis KNew Member
asked in Data Instrumentation

API response change "series"

While working with Dashboard API, in particular, “sessions/average” and “sessions/peruser”  I expected to receive series as an array of numbers (like it is stated in the docs https://www.docs.developers.amplitude.com/analytics/apis/dashboard-rest-api/#get-average-session-length)But instead, series returned as an array of objects:  [ { "setId": "", "value": 0.0 }, { "setId": "", "value": 0.0 } ] I haven’t found any documents, blog posts, or changelog confirming this data format change. Is it a valid response from now on?

0
D
1 month ago
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recshopNew Member
asked in Product Personalization and Audience Segmentation

Unique vs. Total events

What is a unique event vs. total events?I know Amplitude says Unique = will ONLY count the earliest and longest conversion for each unique usertotal = will count every conversion I wonder whether I should measure unique or total events.Challenge: If a customer bought the same product several times only the first conversion will be used if I look at UNIQUE results?

7
S
1 month ago
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Udayan WalvekarNew Member
asked in Product Personalization and Audience Segmentation

How do I disable and reconnect slack?

How do I disable and reconnect slack? I tried everything! Settings, dashboards everything.  

1
Saish Redkar
Expert
1 month ago
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ChristianSNew Member
asked in Data Instrumentation

Identify too late

Hello, we’re currently facing this issue:New session Amplitude sends the Page View event We set a user property via identify (JS SDK)The user property is not present in the Page View event (since it seems to apply only to future events) - is this the expected behaviour?Is it possible to identify before the Page View event? Regards,Christian 

1
Saish Redkar
Expert
1 month ago
B
Barbara PoblanoNew Member
asked in Data Planning and Governance

How can I Track or delete an annotation

Somebody annotated a graph with “bug” and then “bug fixed” but i cant seem to find out how to trace who has done it, or how to add more insight to that note, Is there a way?Thank you

1
Saish Redkar
Expert
1 month ago
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Dmitriy UshakovNew Member
asked in Data Instrumentation

Invite sending error

Hello!The problem is that the invite is not sent to a specific email address. The mail address is correct, other folders, incl. spam, do not contain an invite. Invites from other services come regularly. Gmail mailbox.I created an alias for this address and sent an invite to it and, strangely enough, it came. But this is not a solution, because I need an account for the main address, not for its alias.Tell me, please, what could be the problem?

0
D
1 month ago
S
Serhii ZherdievNew Member
asked in  Building and Sharing Your Analysis

Incorrect event segmentation. Or not?

Dear Amplitude Community, Faced a problem with segmenting events using the "group by" grouping tool combined with unique events. I will describe the situation in more detail.Step 1: I have a task to calculate the conversion rate using a simple click/visit formula. I select a custom event in Event A, which includes the necessary events labeled as "click", and in Event B - custom events "visit". Then I write the formula %:UNIQUES(A)/UNIQUES(B). For example, let the value be 60% for date X.  Step 2. In each event, I set "group by" on the event property that overlaps in events A and B. Amplitude correctly calculates % for each value of the property. Step 3: I remove the formula from the calculation and use CSV export to download the clicks and visits data for each value of the property within which the grouping took place and load the data into Excel. Then I sum up all clicks and all visits and use the formula sum(cilcks)/sum(visits). I expect to get a value of 60% as in step 1, but I get

0
S
1 month ago
Y
Novice
Yisong QinNovice
asked in Data Planning and Governance

Events stuck at Planned

My event already have a few instances in amplitude but the event is still in “Planned”. Any idea what’s going on?  

4
Y
Novice
1 month ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in Data Instrumentation

Is It Possible to Transfer a Project to Another Org?

Hi Amplitude Community, Amplitude considers different organizations to be separate entities, and so there isn't any out-of-the-box way to 'transfer' data from one entity to another (with a click of a button), unfortunately. However, it is possible for you to: 1) export all data from the desired Projects via Export API or any data warehouse connections2) complete a self backfill into your new Project in the desired Organization Please note that the backfilled data will be counted towards your org volume limit. At this point in time, this transfer only applies to raw data, not to any content (e.g. charts, dashboards). If you are looking to move projects from US org to EU org, please reach out to your Account Manager at Amplitude to learn more about your options. Best,Amplitude Team

0
Amplitude Admin
Team Member
1 month ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in Data Instrumentation

Can Amplitude Track Crashed Sessions/Events

Hi Amplitude Community! It is the case that Amplitude does not auto track crashed sessions or events. However, if you're able to instrument an event that is logged when your app crashes, you can certainly send that data to Amplitude as well, either via our SDKs or via HTTP API.See available SDKs here: https://www.docs.developers.amplitude.com/data/sdks/ If you have a best practice for tracking crashed sessions or events and sending to Amplitude, you are more than welcome to share your thoughts in this thread! Best,Amplitude Team 

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Amplitude Admin
Team Member
1 month ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in  Building and Sharing Your Analysis

Issues with Accessing Amplitude?

Hi Amplitude Community!Sometimes you may experience issues with accessing Amplitude. If you are using password login, you may get the error: "Sorry about that! Something went wrong" or a black screen. If you are using SSO login, you may get 500 or 403 error. In that case, please kindly check FAQ: Trouble logging into or accessing Amplitude for how to resolve it! Best, Amplitude Team

0
Amplitude Admin
Team Member
1 month ago
W
WebsmthNew Member
asked in  Building and Sharing Your Analysis

[Dashboard REST API]

I’m currently working on a client project that displays products on the front-end and dashboards on the backend.I’m looking at using Amplitude as a possible solution to aggregate and display analytics, but I want to make sure I’m selecting the right tool for the job.The platform provides dashboards to multiple e-commerce sellers Each seller can have multiple products Each dashboard will show: Product Impressions Product Clicks Product Purchases I want to make sure I’m using Amplitude in the right way.I understand using Amplitude for app analytics - as though I’m tracking a user activity from within a single application Is Amplitude suitable for essentially “reselling analytics” to users?I’ve managed to successfully fetch analytics using the Dashboard REST API and filters like so:{ "event_type": "product_impression", "filters": [ { "subprop_type": "event", "subprop_key": "productId", "subprop_op": "is", "subprop_value":["rec_cis9f2kf2uf74fr0gn3g"] }, {

2
W
1 month ago
B
Brendan DunnNew Member
asked in  Building and Sharing Your Analysis

Dividing the sum of an event property by the sum of another event property

I’m trying to come up with a new metic that is the sum of one event property divided by the sum of another property. In my example, I want the total sum of visits that have been confirmed / by the number of invoices that have been created. Batch size is the property that contains the number of visits / invoices. But i don't seem to be able to add them to a formula, when I did, it switches to group by not sum. Is there a way I could achieve this calculation. So I can see what % of visits have an invoiceAny help greatly appreciated     

2
B
1 month ago
B
brunolucasNew Member
asked in  Building and Sharing Your Analysis

How can I track how many signups I get from organic Google searches?

Hi everyone!I am looking to track applications on my website that come from Google Search! To be clear, those are not paid ads, but instead people who find our website via a search on Google. Today, I track UTM parameters via the JS SDK. It does a great job at capturing signups we get from UTM links we build for our affiliates program and from our social media pages.However, Im stuck in how to track applications that I get from Google searches. I can’t “tell Google” to add an UTM to our website when people click on it. So how should I go about tracking that?Cheers! 

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belinda.chiu
Community Manager
1 month ago
C
chameleontowerNew Member
asked in  Building and Sharing Your Analysis

[Dashboard Rest API] My cURL for a custom event only returns error code 229

Hi everyone! I’m trying to use the Amplitude Dashboard REST API cURL detailed under “Get a custom event for period” here https://www.docs.developers.amplitude.com/analytics/apis/dashboard-rest-api/#advanced-event-segmentation-examples to get event segmentation for a custom event but I keep getting a 229 error code. Any idea what I’m doing wrong? This curl:curl --location -g --request GET 'https://amplitude.com/api/2/events/segmentation?e={"event_type":"ce:age_view}&start=20230701&end=20230802' \-u 'KEY:SECRET'Returns: “{"error": {"code": 229, "message": "Unable to create definition from arguments."}}” But this curl works fine:curl --location -g --request GET 'https://amplitude.com/api/2/events/segmentation?e={"event_type":"_active"}&start=20230701&end=20230802' \-u 'KEY:SECRET' I’ve tried with multiple custom events other than age_view but I always get the same error. I’d appreciate any help on this and thanks so much again! 

0
C
1 month ago
lliypuk2011
Conversationalist
lliypuk2011Conversationalist
asked in Data Instrumentation

initial_utm parameters always updated

Hello! I have some strange problem. We need to track user acquisition channels, first and last channels. I thought we can use initial_utm and utm parameters, but it doesn't work. Case: 1) I have user in our platform, He have this parametersЖ initial_utm_source = facebookutm_source = facebook2) I visit site on new browser, without any previous data, with utm parameters in url: utm_source = test3) Amplitude create new user without user id(that we will set after registration), with properties: initial_utm_source = testutm_source = test4) After that I log in with creds users from step 1 and Apmlitude was merged users What I wait: User from step 1 has properties: initial_utm_source = facebookutm_source = test(becouse users was merged and properties was updated) What I get: User from step 1 has properties: initial_utm_source = testutm_source = testThis is really bad for our, becouse we need to track user visit from first channel---Set utm parameters like this:amplitude.getInstance().init("AP

14
S
1 month ago
R
Rafael GuerreiroNew Member
asked in Product Experimentation

How do I integrate amplitude with google ads to track conversions?

When users open my iOS/Android app, I’d like to know whether they’re coming from an ad source and send this data to google. How can I do that?Also, I need to follow coppa and gdpr-k, can I use the IDFV for that? I can’t request IDFA.

0
R
1 month ago
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Conversationalist
Puneet KohliConversationalist
asked in Data Instrumentation

Cohort not showing users that have property

Hi!  I have a cohort created where user property filter ‘userType = premium’.I know that I have set this property on 950+ users in Amplitude, as I set it using API and received a success for all 950. Individually navigating to the “user look-up” page for a user also shows that “userType = premium” is set in each user.However, in the cohort, I can only see 176 users who have this property, no matter what I set the date range to. I can confirm there are users who have this property set properly in Amplitude (eg. cy7ggf9aKcgg9B2zpFmX3RLSuFG2) but do not show up in the cohort. I have been unable to figure out why this is the case and any help to uncover this would be highly appreciated! 

7
Saish Redkar
Expert
1 month ago
M
Team Member
marvinTeam Member
posted in Data Instrumentation

Sharing Our New iOS SDK!

As we keep building the next generation of Amplitude SDKs, we have more platforms supported now. iOS SDK (Beta), documentBrand new Analytics SDK for iOS written in Swift, with cleaner API interfaces. Full feature parity with other next generation SDKs, like custom plugin support.Feel free to give it a try and we would like to hear from you too!

2
M
Team Member
1 month ago
T
ThibautNew Member
asked in Data Planning and Governance

Can't make Planned events go Live

Hello there,I’m trying to add new Events to Amplitude, but I can't make my Planned events go Live :  There is no button or whatsoever to do so. As I was desperate I tried asking ChatGPT (haha), which was kind enough to help me but the buttons he’s talking about are not there: I am an Admin, so I guess I should see everything. That’s driving me a bit crazy, any help would be much appreciated!! Thanks :)

6
Y
Novice
1 month ago

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