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NoaNew Member

asked in Data Instrumentation

Newly added events not appearing in event list or available in Analysis

We’ve recently added several events to our mobile app. Unexpectedly, some events are not visible in event list on Data page or not appearing in Analysis. They are across at least 3 status:Appearing in event list and available in Analysis Appearing in event list but unavailable in Analysis (cannot choose that event for creating a chart) Some of them have an error icon in event details - however, other events with the same error message are still available in Analysis. Not appearing in event list However, I can see them in Amplitude project for Dev environmentI’ve checked related topics but haven’t found solutions. Really appreciate your help!

roy.gfNew Member

asked in Data Instrumentation

[Amplitude] Is there a way to overwrite the Platform field while using the JS SDK?

Hello, I’m trying to specify the platform field when triggering a logEvent, but thanks to the post below I found out that for the JS SDK the “platform” field always stays as “Web”, so, is there a way to manually change this?I tried using something like:amplitude.options.platform = “Android”Before logging the event, but that didn’t work.

MahimaNew Member

asked in Data Instrumentation

Tracking time spend by user

Hi Team,Need to track time spend by user more than some minutes (2 mins) instead of getting average time spend i need to track about how many users spend more than 2 mins in particular event.Urgent help needed. Regards,Mahima

lwmNew Member

asked in Data Instrumentation

Missing event in export to BigQuery

Hello,I have a scheduled job that exports data from Amplitude into BigQuery every 6 hours. There is one specific event that is in Amplitude but not in the export to BigQuery. What’s the best way for us to figure out the root cause of this issue?Thanks for all the help here!Lawrence

MikalaiConversationalist

asked in Data Instrumentation

Exporting events to AppsFlyer isn't available

I’m trying to complete Amplitude Data's AppsFlyer integration based on this article, but Data - Destination page says that AppsFlyer integration is not available and Coming Soon. I want to check if it is really unavailable or if is it a limitation of my account.Thanks

marijan.divkovicNew Member

asked in Building and Sharing Your Analysis

How to exclude all personal identifiable data from shared board and prevent downloading PI data as CSV

Hello community,we are currently using Amplitude for the reporting with one of our customers. However, they should not be able to see personal identifiable data of the users. Is there a way to share a link to the dashboard so that the people who watch the board can interact with the board, but cannot inspect the data points in the graphs i.e. are not given the option to “Show user paths”, “View users”, and “Download Users”. Is that possible? If that does not work, is it possible to somehow restrict the type of data that can be downloaded? For example, we want to avoid that, for example, the IP addresses can be viewed.Thank you in advance for the support! Kind regards

Erika RNCNew Member

asked in Building and Sharing Your Analysis

My events are not showing up in new reports in Amplitude, just old reports

This seems to have started happening after the new recent UI changes in Amplitude.Here you can see an old report with all the custom events in the events drop down: But if I try to make a new report, none of my custom events are available:

JonathanNNew Member

asked in Data Instrumentation

Missing events and user Properties on some users

Hey! We are currently using the Android and iOS SDK. And it works great in most cases.However we have found a problem with the Android side that results in missing some events and user properties.What seems to happen is that the first events happening is sometimes not being uploaded to your database.So we can see that some users is in a screen_view that should not be possible to begin the session with. That’s why it seems to be a problem with uploading event. We have an initial step with uploading user properties, such as: android_logged_in: yes/no. But those will not be uploaded. This results with an average of 5 new users missing this property each day. which is just a tiny percentage but still annoying. Do you have any tips how to solve this?

DiogoVenancioNew Member

asked in Data Instrumentation

New events shows in "User Look-Up" but not in "Segmentation"

Hi everyone! So, i added a new event and in the “User Look-Up” list i can see the event but when i go to the “Segmentation” the event doesn’t appear on the list of events. Could you help me, please?

AlicaNew Member

asked in Product Personalization and Audience Segmentation

Unifyuser ID with segments

Hi.We're having some troubles with unifying user ID with segments, amplitude and other tools Suppose a user fills up our typeform somewhere in discord, and we'd like to send the user's responses to amplitude, what should we set as User ID into segment/amplitude? Since this is a user who leaves the email as the only identifier, what should we set as User ID in segment/amplitude? How should we unify users in segment/amplitude, if one engages with other 3ed party tools and only leaves the email as the identifier?

Joshua KlimaszewskiNew Member

posted in Data Instrumentation

How to switch to a created branch in Amplitude?

Hey, I’m struggling getting to created branches in Amplitude Data. after the branch is created, I’m still on the main branch and I can’t figure out how to switch to this new branch. The only UI i see to switch is that original drop down and it only shows the same main branch.I feel like I’m missing something here, is there a UI anywhere to look at branches you’ve created and switch to them?Thanks so much for the support!

fnoamNovice

asked in Data Instrumentation

Help. missing data

Hi All,I can’t find some channels in my reports (all web).I’m using the same UTM structure in all the marketing channels,but for some reason, I can see only part of these channels in the reports.Any idea why? Or how to fix it?Thanks!

serene.ganAmplitude Support

asked in Building and Sharing Your Analysis

How can I calculate DAU/WAU?

Hey guys!I was working with a customer on setting up some charts and they were looking to set up a chart to calculate DAU/WAU. i.e. daily active users divided by weekly active users. Would this be something we can set up using custom formulas?

SvetlanaNew Member

asked in Data Instrumentation

UTM from emails

Hello everybody!Please tell me how I can build a report.I need to track:- how many users have received an email, - how many users clicked on the link from the letter - how many users then paid for the order.How do I transmit these events in order to then build a funnel?

axelNew Member

posted in Building and Sharing Your Analysis

[DASHBOARD API] Funnel analysis - Equivalent of "broken down by" on the DASHBOARD API

Hi there ! I’m trying to use the funnel analysis route of the dashboard REST API (you can find the documentation here), I'm writing to know if there was the possibility to specify a "break down by" property through the API params, in the same way as we can do on the dashboard ? I can't figure out if the API supports this feature…Thanks :)Axel

feikNew Member

asked in Data Instrumentation

Device Type as OS

Hi,For some reason my Device Type keeps being recorded as an OS (Linux, Windows). Do you guys perhaps have any idea why that would happen?I read through the existing questions and couldn’t find a related one...

GauravNew Member

asked in Data Instrumentation

TypeScript SDK, on ampli pull : gives error Sentry dropped data due to a quota or internal rate limit being reached.

I am using TypeScript SDK to integrate amplitude analytics in my web application.Whenever I am trying to perform ampli login, authentication gets failed.Message : We cannot authenticate Ampli CLIOn further analysing the flow in network tab :Request URL: https://o13027.ingest.sentry.io/api/5974455/envelope/?sentry_key=f2***********************da6&sentry_version=7&sentry_client=sentry.javascript.browser%2F7.28.0Request Method: POSTStatus Code: 429 Remote Address: 34.120.195.249:443Response :{"detail":"Sentry dropped data due to a quota or internal rate limit being reached. This will not affect your application. See https://docs.sentry.io/product/accounts/quotas/ for more information."}Could you please suggest what configuration changes are required to be done.

hexaeggNew Member

asked in Data Instrumentation

Unexpected 100x More Revenue Data

Hello,I've been using a revenue track and everything has been running smoothly with over 100 purchases. However, I recently discovered an issue where a user's revenue was incorrectly recorded as 100 times the intended amount for two purchases, going from 4.99 to 499 and 2.99 to 299. This appears to only be affecting this one user.Need help. Thanks.

camNew Member

asked in Product Personalization and Audience Segmentation

How can I get a list of emails from a cohort?

Hello!I’ve created a cohort of users who I want to interview for my product. However, when I select “Export CSV”, the resulting spreadsheet includes a list of user IDs, device names, IP address etc. but no email addresses. How can I get the email addresses of users in this cohort so that I can send them feedback requests?

Anna_ShiNew Member

asked in Building and Sharing Your Analysis

Share edit rights for multiple reports in one-click

Hi! Today to share edit rights for multiple reports we go to every individual report, click share button and enter email. That's quite time-wasting. Is it possible to share edit rights for multiple/all reports from dashboard in one click? Thanks in advance

AngelShamiehNovice

asked in Product Experimentation

Filter by proporties

Hello, Im new to Amplitude and Im still learning. recently, the team added the events and properties requested by product. Now Im trying to see all events related to a specific property, but for some reason when I filter by “Any event” Im not able to find the properties were added by the team. Waiting to hear from you,Thanks a lot Angel

kazukiNew Member

asked in Data Instrumentation

Content security policy documentation?

We recently integrated amplitude and noticed we have this in console. index.ca0b2aaa.js:41 Refused to connect to 'https://api2.amplitude.com/2/httpapi' because it violates the document's Content Security Policy. I search through amplitude but couldn’t find any documentation around Content Security Policy. Do you have any official guidance on how to update CSP?

Kevin SimpsonNovice

asked in Product Experimentation

React Native Experiment SDK, Android Emulator, and M1 Macs

We’re seeing an interesting issue with employees on M1 MacBooks who are running our app in development utilizing an Android Emulator through Android Studio. The initialization of the Experiments SDK is crashing the development client. It seems exclusive to M1 MacBooks, as folks on Intel i7 machines seem to experiencing no problems.Anyone else experiencing similar issues? Ideas on solutions?

abhishekNew Member

asked in Data Instrumentation

User look up is down.

User look up is not working. I can see the property and value when entered through an event. But the same is not appearing in advanced search or normal search of User look up.

eduardo.abreuNew Member

asked in Data Planning and Governance

Can you limit the columns in a Cohort Export?

Hi, I was wondering if (for security reasons) we could limit the columns that are available for exporting when using the Cohort tool, I mean, let’s say I want to prevent users in my project from massively downloading certain user property for PII protection, is this possible? Greetings :)

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