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3259 Topics
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Novice
Florent VilmartNovice
asked in Product Experimentation
Exposure tracking through segment

Hi there!For Amplitude experiments, it is recommended to emit an exposure event.We are using segment.io and are wondering how we can track those events properly.Whenever we call `track` it ends up being an event with name `$exposure`.Segment doesn’t seem to wanna pass `event_type` to the destination.The alternative is to use the `identify` call, but I wonder if there are side effects compared to using the $exposure call.

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Novice
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Balzhan MukhamejanovaNew Member
asked in Data Instrumentation
settings

Hi!Could you please tell me how to edit name of events on chart, Hovering over a signature doesn't show the editor's pencil. my colleagues with the same rights have this option my settings pannel is on the left, how do i customize the settings panel from left to top?  

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migui3230New Member
asked in Data Instrumentation
How would i track user sessions with the amplitude sdk for react native with the ampli wrapper?

i want to track which screen the users drop off at in our application, what would be the best way to implement that

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Saish Redkar
Expert
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freelancer52New Member
asked in Data Planning and Governance
Facebook/Google Ads Integration - Will it dynamically update?

Hi all! With the google and facebook ads integration that Amplitude offers, do I have to run this manually or will the clicks/impressions etc be sent repeatedly/every day? I’m reading the documentation and it looks like its just a historic import?

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Well-Versed
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Andrey SveshnikovNew Member
asked in  Building and Sharing Your Analysis
How do I remove some of the values that appear when I select the app_id property?

When I select the epp idi property, I find extra values there that I would like to remove, but don't know how. For example, when I select the app_id property, I would like the values com.example.3, com.example.5 and com.example.7 to be removed and not displayed. Can you please tell me how I can do this? 

6458
Esther Trapadoux
Community Manager
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BehnamNew Member
asked in Data Instrumentation
Privacy requirement in Apple Store or Google Play due to Amplitude usage

Hello,We are submitting our new app (onrun.com) to Apple Store (and later to Google Play). We have used Amplitude in our React Native app. Apple requires answers to a series of privacy questions that I am not sure how to answer, and now Apple has rejected the app. Just to be clear, we are only using Amplitude. We are NOT using any other third-party application for tracking or advertisement purposes. Apple asks a series of questions for each Data Type such as Name, Email Address, Fitness, Precise Location, Contacts, User ID, Product Interaction, and Crash Data. The questions, however, seem to be similar for each data type and consist of 3 questions: (1) how the data is used, (2) is it linked to the user’s identity, and (3) is it used for tracking. For example, for the Identifiers data type, here is the flow of questions. Please also see the details of the questions in the attached screenshots. [question 1] Indicate how user IDs collected from this app are being used by you or your third

4571
Esther Trapadoux
Community Manager
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rommycciNew Member
asked in Data Planning and Governance
Issue: Hightouch sync into Amplitued

Issue with piping data from Snowflake to Amplitude pipeline via HightouchBackgroundWe pipe events from Snowflake into Amplitude via a Hightouch sync.Sometimes the syncs work perfectly. Meaning Hightouch queries Snowflake and returns the exactly correct number of new events. Amplitude successfully receives the events.Sometimes the syncs work imperfectly but are close. Meaning Hightouch queries Snowflake and returns the exactly correct number of new events. Amplitude almost receives all the events but is short a few in almost every daily sync.Sometimes the syncs completely fail. Meaning Hightouch queries Snowflake and returns the exactly correct number of new events but Amplitude fails to receive any events.IssueIn order for our stakeholders to use this data reliably, we need the syncs to work correctly every time. Has anyone had this issue and can you please help us debug this issue? Because Hightouch’s numbers always match the counts in Snowflake, we believe this is an issue on Amplitu

2082
Esther Trapadoux
Community Manager
michael.kuhl
Helpful Hero
michael.kuhlHelpful Hero
posted in Data Planning and Governance
What is the point of role based access to API keys when the Ampli CLI serves them up to ayone?

According this page only Manager or Admin roles have access to API keys.  However the Ampli CLI pulls keys down without regard to user roles.  This then prevents Managers and Admin from withholding production keys until data governance requirements are met. This is a major access hole.  Change my mind.

2495
Esther Trapadoux
Community Manager
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João AlvesNew Member
asked in Data Instrumentation
Can't enter a name for a new source.

Hello there, After a lot of issues i finally managed to link Adjust to Amplitude by adding it as a new source. The issue is that i has no name, and i can’t add one. Meaning that when i want to create a new event i can’t find it in the “sources” field. Anybody can please help me on this ? Thanks ! 

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aleksandar
aleksandarNew Member
posted in  Building and Sharing Your Analysis
Is there a way to filter user segmentations by newest user property?

Hi everyone, I'm wondering if anyone knows of a solution for filtering user segmentations by the newest (current) user property in Amplitude. I've run into some use cases where this feature would be really helpful, but I'm not sure if it exists.Amplitude's analyses are event-based, which means that filtering in charts is based on the properties at the time of the event. However, there are times when filtering or grouping by current user properties would be more useful. ExamplesHere are a few use cases where we've had a need for such filtering:A) User origin data comes from a third-party integration - sometimes our engineering team has to enrich user properties after the actual time of the event. For example, an event resembling the sign-up of a user will not contain all properties needed to determine their origin. Thus, filtering in this particular event will return "(none)" for such users.B) In-depth breakdowns of users' origin can become very detailed very quickly, and various combin

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aleksandar
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Balzhan MukhamejanovaNew Member
asked in Data Instrumentation
user parameters

Please help me to solve the issue with data collection by user parameters:1. we have created a project2. implemented web sdk via custom htmlData for user parameters has started to be collected, but we do not see data for the Carrier field.For example, data from a mobile application where all data is complete 

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Novice
lanceNovice
asked in Data Instrumentation
Clarification over unset functionality

Hello! We would like to pass a custom user property that will apply to a given user’s events for a short period of time, then eventually unset that property so that the user no longer has the property. We know that user properties do not apply retroactively but just want to confirm that unsetting a property also does not affect events retroactively as well.For example, say we have a trial_type that describes a trial category that a user is in. Once they complete that trial, we’d like to remove trial_type from any subsequent events that the user performs but ensure that it was passed in previous events. Will the unset operation work in this case?

2651
dangrainger
Expert
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Travis GradyNew Member
asked in Data Planning and Governance
Java Implementation Timeline Approximation

Hi All, I work with a non-profit who has recently joined the scholarship program, and we’re looking to implement Amplitude into our data collection.  Disregarding the time spent to develop the taxonomy, how long on average does the implementation process tend to take using the Java SDK.  I recognize that this may not be enough information to give a definitive answer, but general estimations will still be valuable.  Alternatively, I’d be happy to fill in any information you would need to make this kind of assessment. Thank you in advance for your consideration! Best,Travis

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K
Peer Moderator
kornelius
asked in  Building and Sharing Your Analysis
MRR per user

Hi, I want to analyse how much MRR we have per user per month. For this I have a property on group level (customer) that states the MRR.I also have the number of users by looking at “Any Active Event” Uniques.But I cannot divide the “sum of all MRR” by the “number of users” because I would need to propsum the MRR by grouping by the customer, but only on 1 event per customer per month. If I do this on any event that occurs more often than once MRR is summed up for each of these events instead of once per customer.

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Peer Moderator
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Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation
How to model event and revenue calls for subscription SaSS business?

We’ve got a SaSS business where there are monthly subscriptions. At any time, a customer can upgrade or downgrade and we handle the changes as you’d expect even if it happens mid month.  There is fundamental questions on how to model this in amplitude, and I’m shocked there is no guidance that I can find in community or help docs. It’s highly likely I’ve missed something, so if I have, happy to get pointed to definitive guides for this! I see in the Node.js SDK the Revenue tracking calls:https://www.docs.developers.amplitude.com/data/sdks/typescript-node/#revenue-trackingThis is the example:import { Revenue, revenue } from '@amplitude/analytics-node';const event = new Revenue() .setProductId('com.company.productId') .setPrice(3.99) .setQuantity(3);revenue(event, { user_id: 'user@amplitude.com',}); That example makes sense.. kind of.  What i’m understanding here is that you have discrete revenue event to account to help power revenue charts like the Revenue LTV.Here are 3 scenarios

4462
belinda.chiu
Team Member
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Peer Moderator
kornelius
asked in  Building and Sharing Your Analysis
Average over all groups

We group our users into “customers” in the Accounts Addon in Amplitude, given we are a B2B service.Now I would like to understand the average number of new users (there is an event “user created” for that) per customer.Meaning, NOT the rolling average of each customer’s new users. But the average across the customers. So the average of CustomerA:5, CustomerB: 10 → 7.5 new users.

6797
jmagg
Team Member
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Alon YehezkelNew Member
asked in  Building and Sharing Your Analysis
Creating a funnel for disableCookies users with redirect

Hi everyone!I’m trying to create a funnel of events while there is a redirect in the flow. Im experiencing a big drop probably because users don’t acces cookies and we are running with the disableCookies option.Specifically, the redirect happens after user registration.What are my options to keep track of users, regardless of saving cookies?Thanks!

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A
K
Peer Moderator
kornelius
asked in  Building and Sharing Your Analysis
Optional steps in funnel analysis

Hi, we have a funnel where one step is optional for some users - meaning the windows does not even show up. If I add the step to the funnel, the users who don’t see the window the conversion drops to zero from there onwards.I’m wondering if I could mark that step optional or if I have to create different funnel charts?Thanks!!

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Novice
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Vania AlyaNew Member
asked in Product Personalization and Audience Segmentation
Cohort Limitations

Hi All and Amplitude Team!I’ve been having an issue where the cohort that I wanted to create keeps not getting computed. The cohort do have a lot of line condition but I was wondering if there are any limitations or ways that I can do to help compute the cohort.Below is the screenshot of the data that has not computed. It usually happens when I want to substract a certain cohort.  

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Team Member
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Andrew ZhangNew Member
asked in Data Instrumentation
I can not found the OneSignal in the Catalog list.

Hi,I want to integrate the Onesignal event into Amplitude. I did the integration work following this document https://www.docs.developers.amplitude.com/data/sources/onesignal/. But I cannot found the Onesignal in the my Cohort section. Please help me to check. 

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Conversationalist
haoyuanConversationalist
asked in Data Instrumentation
How to download all events of specific users in amplitude?

I have a question about amplitude and the background is: Due to some dev issue, we posted wrong user_id for some session. For example, user ‘abc’ have 10 events, but we posted 5 events to user:‘abc’ and another 5 events to user:‘abcc’.Now I want to merge the 10 events together to user ‘abc’. I know that merging user is not allowed in Amplitude. So I think that the only way to do is to find which 5 events are sent to ‘abcc’ and resent them to ‘abc’. In the same time, I will delete user:’abcc’ to remove the redundant data.The hardest part is to find which events are sent to ‘abcc’ in my database, so I’m wondering if I can download all events of ‘abcc’ in amplitude and send them to ‘abc’. My solution to my problem may not be the best way. if you have better solutions can also tell me.

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Conversationalist
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imranyeNew Member
asked in Data Instrumentation
SwiftUI app, getting "No such module 'Amplitude_iOS'" when trying to build

As of the past 2 weeks or so, when i try to build the app locally we get the same “No such module ‘Amplitude_iOS’ “ error.Have had a few iOS engineers look at the error, have already deleted the podfile lock, reinstalling pods, moving to a new directory, uninstalling and reinstalling amplitude again, and more (Basically every proposed solution from the internet and GPT-4) import Foundationimport Firebaseimport GoogleSignInimport SwiftUIimport Amplitude_iOSenum SignInState { case signedIn case signedOut} 

9973
belinda.chiu
Team Member
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Jake LivingstonNew Member
asked in Data Instrumentation
Can't set up bigquery export

I’m having issues getting the bigquery export set up for our account. I’ve configured the service account to spec, uploaded the key json, created the target dataset, verified correct entry of info, and I’m just seeing a little red alert icon. It says contact support… but then there’s no way for me to do that 🤔HALP!

3582
J
V
Vania AlyaNew Member
asked in Product Experimentation
Error Message when Saving Experiment

Hi amplitude team, I wanted to raise an error message that I encountered when saving changes to my experiment. If i may know what triggers this error? Because this happened to a couple of experiments with the same error message and we don’t use any value ($1,$2,$3) that was stated in the error message. Thank you!   

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Y
Team Member
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drewhNew Member
asked in  Building and Sharing Your Analysis
Date Comparison Not Working

According to the documentation https://developers.amplitude.com/docs/identify-api, I should be able to make date comparisons if in the format ‘YYYY-MM-DD’. I have enriched a few test users with an identify API call that adds some fields in that format, yet I cannot seem to figure out how to make those fields usable in any sort of analysis. (Ex: select all users who performed any event where this date field is greater than or equal to a date that I input). It just shows nothing. Am I doing something wrong within Amplitude or is the data I’m sending possibly in the wrong format?

16948
franciskafyi
Team Member

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