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3147 Topics
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dimitrios.damilosNew Member
asked in Data Instrumentation
Median time to convert not displayed in Dashboard

Hello, I am creating a Dashboard and I need to display the median time to convert as a the time measured between 2 events. It is properly displayed on the chart create/edit page, but it is not shown when the Funnel is added to the Dashboard. Can you explain what should I do to display it? I am attaching a screenshot to see how it shown (and not) at the moment. Not shown when in Dashboard: But shown in the chart’s page. It is that value “2m 2s”: 

3121
Saish Redkar
Expert
M
Well-Versed
mkoivaWell-Versed
asked in Data Instrumentation
Properties in GTM vs. Properties in Amplitude

Related to https://community.amplitude.com/data-instrumentation-57/amplitude-s-google-tag-manager-gtm-client-side-template-no-longer-seems-to-have-an-event-properties-field-1671  Does anyone have information on whether to set event and user properties in the GTM tag, in the Amplitude event or both?I’m seeing the properties in live data but in the event property, it shows a warning sign. Brought me to the question, should I be setting properties in GTM or in Amplitude properties? If both, when/how do you which should be used when?  Thanks

3742
dangrainger
Expert
A
abbiNew Member
asked in Data Instrumentation
Problems with integration AppsFlyer and Amplitude

Hello! I ask for help with integrations between Amplitude and AppsFlyer. Description of the problem below: we connected Amplitude with Appsflyer, but we don't see many properties. Examples on this screenshot - https://img.netpeak.ua/abbi/1681214903632.png We need properties like platform, country, OS and others but only some events have these properties. And we can not find the reason. This is a screenshot from User activity - https://img.netpeak.ua/abbi/1681215591076.png As you can see values of some of the properties are empty. 

3603
eddie.gaona
Team Member
lars
Conversationalist
larsConversationalist
asked in  Building and Sharing Your Analysis
How to have an audience as a first step of an adoption analysis?

I want to run an adoption analysis fof a feature. The framework I’m using for it is called TARST = target populationA = adoptiedR = retainedS = satisfiedTarget population means all active users x the percentage of whom we believe should adopt the feature. e.g. all active users and 60% of them should adopt it.Then we define an adoption event and a frequency, e.g. weekly.Followed by the same event as retention event.Satisfaction is measured by, for example, success or failure of the retention event (no failure = satisfaction).I can do the adoption part, and I also could pull in active users as a defined segment. But I couldn’t figure out a way to display all active users, independent of whether they performed any event or not.

3393
lars
Conversationalist
D
David MillerNew Member
asked in  Building and Sharing Your Analysis
Sum of the last value of a property

I have an event that may fire multiple times throughout a day per user.The event has propertyY.I want to sum the last/latest value of propertyX of the events for each unique propertyY day-by-day.eg,​​Day 1event 1, propertyY=12, propertyX=40event 2, propertyY=13, propertyX=50event 3, propertyY=12, propertyX=60Day 2event 4, propertyY=12, propertyX=15event 5, propertyY=13, propertyX=25event 6, propertyY=13, propertyX=20Day 1, sum of latest propertyX, per propertyY =  110Day 2, sum of latest propertyX, per propertyY =  35 

2972
Saish Redkar
Expert
B
brittany-guavaNew Member
asked in Data Instrumentation
Removing a data source

We’ve connected Tribe as a data source but we’re moving off of that platform, and in the meantime that data is messing with some of our charts. How do we remove Tribe as a data source?

5976
Esther Trapadoux
Community Manager
R
Novice
racarman245Novice
asked in Data Instrumentation
Anonymous Users that are merged with existing users incorrectly counted as "new" user?

From the docs and crawling this forum, I understand that the user merging process is retroactive, so if after an anonymous user logs in, and are identified with a user_id, the user_id of the anonymous events will be retroactively set.  But I’m having trouble confirming this in practice. If I do the below sequence:New session from incognito window Fire an event (page view) as an anonymous user Log-in (with a user that has had previous activity and is not new) I’ve confirmed this does indeed merge the existing user to the anonymous user via User Lookup page.  And then I do the following segmentation on Amplitude ID and “_new”, Amplitude New User Event (for context the Jan 23rd date is when we implemented amplitude).  Which shows this user as a “New” user, but they should not be new after the merging process, since the merged User ID was not “new”.  How is this possible? If I extend the above analysis not just for a single Amplitude ID, but for the entire user base, are anonymous users ge

13982
R
Novice
V
Conversationalist
VishalConversationalist
asked in Data Instrumentation
Unreliable behaviour of browser sdk init(api_key, user_id) method.

When I am sending user id in init method, it sets the amplitude user id which is working fine, but when I call the init method without user id ( null ), it still uses the old user id. It should set the user id as null.Is this an expected behaviour or it is a bug?Do I need to use the setUserId method separately ? ( this one I don’t prefer as it is not a promise )

6255
M
Well-Versed
A
anandraprincNew Member
asked in Product Experimentation
Unable to fetch new file from GCS Bucket

I am new to Amplitude, I have configured a source to GCS for event data import. It imported first time when I have configured, but later whenI am pushing another files to GCP bucket with same extension and format it is not reading that file.

3407
M
D
dmeredithNew Member
asked in Data Instrumentation
Apply user segment to all charts on a Dashboard

I have a dashboard with a few Segmentation charts on it. This is nice, but I’d like to be able to quickly add additional user segments to all charts on that dashboard from the dashboard UI. Is this possible without manually going into each chart and adding the segment? This would allow dashboard users to quickly compare various user segments that they’re interested in.One option is to add the various segments manually to each chart, but I feel like this would be too much information on the dashboard if a user is only interested in one or two segments.

6154
E
Novice
Svitlana
Novice
SvitlanaNovice
asked in Data Instrumentation
Is Event Explorer available only for paid plans

Hey! Is Event Explorer available only for paid plans? I found the article about this feature but in my free plan it does not seem to work. When I press the button ‘Select events using your product’ which is supposed to open Even Explorer - nothing happens :( 

2734
Svitlana
Novice
K
KangmiLeeNew Member
asked in Data Instrumentation
How can I track the location from the event?

We are still building our events with our Dev. team. and please excuse me I am a newbie for the questions.  I see many of this ‘click’ or ‘page load’ from the events, Is there anyway I can track what this event is? 

2811
dangrainger
Expert
I
itsdanwuNew Member
asked in Data Instrumentation
Benefits of storing first/last date action taken user property?

Hi all, Was wondering what the potential benefits are for storing a “first/last date action taken” user property. For example, let’s say I have a search event. Do I need to store a “first search date” and “last search date” user property? What are the benefits of explicitly storing a “first search date” and “last search date” user property?It feels that just storing a “search submitted” event + auto-generated date is enough for me to perform some good retention analysis. Want to know what I’m missing out on though. It feels like I’d need local storage and handle this logic in my own app. So want to know the cost/benefit tradeoff. Thanks!Dan

2381
Esther Trapadoux
Community Manager
A
alibNew Member
asked in  Building and Sharing Your Analysis
Is the timestamp of an event considered a property ?

I’m trying to use the timestamp of an event, as a property. I want to count the distinct days in which an event has been triggered, by doing a distinct count of the day of its timestamp property. Is this possible? This is something that’s easily doable with Mixpanel.I’m able to find Server Upload Time, but that’s in UTC. And it looks like you can’t just get the date portion of it. 

3571
Esther Trapadoux
Community Manager
A
Alireza KarimiNew Member
asked in Data Instrumentation
"New User" event is created even after inactive event is sent to amplitude

Hi Amplitude Community, We are experiencing a problem in Amplitude and I’m looking forward to see your solutions for this problem. As you may know, whenever the first event is sent to Amplitude for a user, automatically a new event called “New User” will be created for the user. Events can be two type:Active event: Action is done by user Inactive event: No action is done by user but something has happened in backend that lead to generation of an event for user (for example user order status has been changed) “New User” event is created whether the event is active or inactive. Creation of New User event after inactive events has led to some issues in our reporting. In our business, we may send an inactive event to amplitude for the user even if he/she has not visited our app (or website) yet. So a “New User” event will be created even if the user has not visited our platform; And here the problem arises. When we want to do analytics on New User event, we underestimate total number of th

5283
Esther Trapadoux
Community Manager
advait
advaitNew Member
asked in Data Instrumentation
Moving from Scholarship plan to Growth Plan

Hello Everyone,  Our team has been using Amplitude for almost a year now on the Scholarship plan, which is set to end by mid-May 2023. However, we anticipate reaching the 20M event volume limit before the end of this month.We have a question regarding what happens when our event volume exceeds the limit. Will our account be downgraded to the free plan immediately or will we have some time before the downgrade occurs?Additionally, we would like to follow up on our recent request for an upgrade to either the Growth or Enterprise plan. We appreciate that your team has reached out to us before, but we have not received any response to our latest email for the last 4-5 days. Could you please let us know the status of our request? Thanks,Advait

2641
Esther Trapadoux
Community Manager
D
doylezNew Member
asked in Data Instrumentation
Google Ads and Hubspot event streaming timeline?

Hi there - wondering if there’s been any communication regarding the feature release of Google Ads and HubSpot event streaming. We currently use this in Facebook with great effect and I’d love to standardize across platforms, but I’m unsure of the timing. If it’s relatively close, I could probably wait but if not might go another direction until it’s available. Thanks in advance! 

2822
Esther Trapadoux
Community Manager
I
ivanmunizNew Member
asked in  Building and Sharing Your Analysis
Account properties (aggregated)

Hi, I want to create a chart that show the average number of an account property, for instance, average number of employees.

2571
franciskafyi
Team Member
G
Novice
GaketNovice
asked in Data Instrumentation
Can't find org url

Hi, we have forgotten our organization URL (https://analytics.amplitude.com/org-url) so we can’t log in with our existing user. Almost sure it was something like wearrecorder...How can we recover our org URL?The app sends data to Amplitude in prod, we have the keys. I’ve been checking on analytics about half a year ago, but I can’t login to org now.artursregs@gmail.com or artursletter@gmail.com There is an org called armito but I’d like to close that account as we are not using it anymore. But there should have been another one active about audio recorder.Best regards,Artur

4504
G
Novice
A
Novice
Abhi LambaNovice
asked in Data Instrumentation
Measured As Module

I cannot seem to find the ‘Measured As Module’ in my segmentation charts. By default it is set as ‘unique users’ but I want to see a cumulative measure. 

3416
A
Novice
S
Novice
shani cohenNovice
asked in Data Instrumentation
manually "inject" event instances into Amplitude.

Hello,I am looking for a way to manually "inject" event instances into Amplitude.For example, assume that I have created a new event called "New Tweet" directly from within the Amplitude UI. Now, every time I post a new tweet on Twitter, I want to manually create a new instance of that event in Amplitude that will contain the tweet data.Is there a way to create events manually from within the Amplitude UI? If not, do you have any other ideas on how to solve my problem? I also considered using Google Sheets to send data to Amplitude but couldn't find a way to do it. I am looking for something that will be easy to update manually.I am using the "Plus Plan" in Amplitude, so I do not have access to the campaigns feature.Thank you.

3812
S
Novice
S
Novice
shani cohenNovice
asked in Data Planning and Governance
see all account events over time

HelloI am using the account feature.looking for a way to track an account journey inside Amplitude (similar to what you get when looking at the “user look-up” for a singel user)when filtering to see “account” instead of “user”  you are not getting all of that account events but you get all account eventsand when looking for a specific account you are not getting all that account journey, but a sump of all the events of that account. is there a way to see the account events over time such as you see for a user? I  am using the plus plan thank you  

2331
franciskafyi
Team Member
A
Experienced
asivakumarExperienced
asked in  Building and Sharing Your Analysis
Cohort of users who share the same user property

Hi,I’m trying to create a cohort of users who share the same user property without having to specify the actual value of the user property.For example - A user property may be a hashed value of a user’s address. I’d like to create a cohort of users who share the same address as at least one other user. Is this doable within Amplitude Cohorts ? Appreciate any help on this. Thank you 

2788
A
Experienced
J
JohnKNew Member
asked in Data Instrumentation
Delete an organization

How do I delete an organization?It turns our our company already has an organization so I want to remove the one that I just created.

3226
Esther Trapadoux
Community Manager
S
Samridh MudrexNew Member
asked in Data Instrumentation
Specific event not being received by Amplitude

We send our events to Amplitude using Segment.There is one specific event named "Investment Successful" that is being successfully sent by Segment (we have verified that it is being sent properly), but is not being received by Amplitude. All other events are being propagated alright, except this one event.Where in Amplitude can I debug this? My hunch is there is some sort of filter on Amplitude set erroneously on our end which is resulting in this behavior, but I don’t know where to find this.

6281
timothy-permutable
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