Using Amplitude

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2410 Topics

A
amanda.postNew Member
posted in Data Instrumentation

Can you send custom event properties to Amplitude via SendGrid?

I’m aware that you can send the amp_user_id field to SendGrid, to identify a user that’s engaging w/ an email with an ID other than the email, but I want to send other event properties through the SendGrid event that gets sent to Amplitude via the integration. I can’t seem to find any documentation on Amplitude or SendGrid that mentions if you can add on custom  event properties in addition to the ones that are generated by SendGrid automatically. Can you just send it via the `custom_args` listed in the SendGrid docs here https://docs.sendgrid.com/for-developers/tracking-events/event#event-objects and Amplitude will recognize it?

4
A
1 year ago
H
helenNew Member
asked in Data Planning and Governance

When will Data be out of beta?

Hello!We are currently using Data (Beta) using a Trial Enterprise plan. We just wanted to know how close is Amplitude to officially launching Data, and out of Beta? If we decide not to use Data (Beta) - then what are the alternative features/add ons etc that we would use to gain the equivalent set up? For context, we would like surface data sitting in an S3 bucket through to Amplitude.Also, is there a place to submit feedback or any bugs that we encounter?Thank you!All the best,Helen

3
patrickthompson
Team Member
1 year ago
P
pouya-lifeatNew Member
posted in Data Instrumentation

Best practice for Automated Releases?

I’m hoping to learn the best way to set up Amplitude Releases for our React webapp. I’m confused by some of the documentation on what the best practices is for instrumenting Releases to be fully automated. This documentation describes how to use the API and make it part of our deploy process, and seems like the best way to automate with a single source of truth for our app version. This documentation describes the integration as setting the release version as a user property in client side code. Seems okay, but then we’d have to track release versions separately in our codebase, and would require developers to be on top of updating the versioning. I’m wondering if anyone can share learnings on how they instrumented the Releases integration and any insights along the way. Thanks!

3
sydney.koh
Team Member
1 year ago
K
kivNew Member
asked in Data Instrumentation

Compare retention for different periods

Hey everyoneWould you please share the best way to compare retention rates for the different periods?I want to compare the same event RR but for, let's say, June and July cogorts. I'm creating 2 different charts right now, but I'm quite sure there should be a smarter option.Thank you.

1
Saish Redkar
Expert
1 year ago
T
thomaz.machadoNew Member
asked in Data Instrumentation

Urgent - Duplicated Events?

Hello guys, I'm kinda noob here on Amplitude and maybe you guys could help me out. When I create a funnel and put some events, I go into "See user paths"… But many paths are duplicated or even the same. For example:1st event: Hello2nd event: Hello3nd event: Hello I don't know if I'm asking a dumb question but I'm getting really frustrated with this… and my tech team doesn't know what's going on because they don't know Amplitude. Can someone help me? 

1
Saish Redkar
Expert
1 year ago
M
Helpful Hero
Marta CataláHelpful Hero
asked in Data Instrumentation

Why am I seeing "(none)" values in my chart results?

Hey team,  I am writing because we have detected some Amplitude events containing none value in their properties. The event we are analysing is page view and the specific property is context.page.url or context.page.nameFirst of all, we are seeing "none" values represent 90% of all the page views currently. I mean, these "none" values are not coming from the past or previously the event was created, as we can see in this documentation: We have downloaded a data base with users with page view events with none value on the context.page.url or context.page.nameçBut, when we perform the event and check the user look up, the value of context.page.url or context.page.name is populated without problems. Do you know why this is happening to us?

1
Nehita I.
Team Member
1 year ago
K
Novice
konradmNovice
asked in  Building and Sharing Your Analysis

Get number of users who have performed an event on any 5 different days during the last 14 days

Hi, new user to Amplitude and love it already. I’m trying to evaluate a KPI we’ve defined:“How many users have opened the app on at least 5 different days during the last 14 days.”I’ve tried this and that:A cohort with amount of app openings during the last 14 days This doesn’t show me the number of days though, only the number of events (e.g. someone could open the app 5 times a day and not at all in the rest of the 14d) A stickyness chart This seems to show me however the amount of days per week, not in a specific time rangeAm I missing something? How would I achieve such a chart / cohort?

7
Yuanyuan Zhang
Team Member
1 year ago
F
Novice
frank.serafineNovice
asked in  Building and Sharing Your Analysis

How to interpret CSV-exported Time to Convert values over time?

When exporting Time to Convert data in a CSV from a Funnel analysis, ‘2m 54s’ exports to ‘175000’, which doesn’t make any mathematical sense to me. You have to divide that figure by 60,000 in order to give you an accurate minutes figure (2.91 minutes). How am I supposed to interpret the ‘175000’ figure? What is its time precision? Or is this a bug?

1
Denis Holmes
Team Member
1 year ago
A
anurielNew Member
asked in Data Instrumentation

Getting a 'missing_event' response on identify request

 Hello,I’m encountering an error where trying to run the identify request. I’m getting in the response (with no formatting) ‘missing_event’. Not in the format that is describe in your documentation.im sending an identify request as per the documentation: https://developers.amplitude.com/docs/identify-apito this end point: https://api.amplitude.com/identifyim sending this as my json body:{"api_key": AMPLITUDE_API_KEY,"identification": [{"user_id": "kqlvwyvomsxnaets_170","user_properties": {"userRole": "owner"}}]}

11
Denis Holmes
Team Member
1 year ago
S
Conversationalist
StephaneConversationalist
asked in Data Instrumentation

Getting a 'missing_event' response on identify API v2

Hi,Seems like the API https://api2.amplitude.com/identify is broken. I tried sending a JSON payload using https://api2.amplitude.com/identify, but I keep getting a very vague error message: HTTP 400 missing_event.I am sending the call using POST with a Conten-Type of “application/json”.I have tried a few different JSON Payload: {    "api_key": "MY API KEY",    "identification": [{ "user_id": "b2d0dc3e-7ec4-48ad-bdbf-30723d461067", "user_properties":{"province":"ON"}}]}{    "api_key": "MY API KEY",    "identification": "[{\"user_id\":\"b2d0dc3e-7ec4-48ad-bdbf-30723d461067\", \"user_properties\":{\"$set\": {\"province\":\"ON\"}}}]"}I also tried{    "api_key": "MY API KEY",    "identification": "[{\"user_id\":\"b2d0dc3e-7ec4-48ad-bdbf-30723d461067\", \"user_properties\":{\"province\":\"ON\"}}]"}I also tried using Postman. Each time I get a HTTP 400 missing_event.Could the API be improved so that we get a detailed error message also.Thank you

1
S
Conversationalist
1 year ago
W
wandernetoNew Member
posted in Data Instrumentation

Getting error missing_api_key_and_write_key

I’m trying to call /identify endpoint but I’m getting missing_api_key_and_write_key error. I’m passing the api-key in the request body, like the example in postman: Have anyone experienced this error?Thanks in advance 

3
S
Conversationalist
1 year ago
R
rishindoshiNew Member
asked in Data Instrumentation

"missing_event" error on request to identify API

Hey!I’m attempting to submit a post request via python to the Identify API, but I keep getting back a 400 “missing_event” error. My request looks like:  IDENTIFY_ENDPOINT = 'https://api2.amplitude.com/identify' data = { 'api_key': API_KEY, 'identification': [{ 'user_id': 'user_id', 'user_properties': { 'exp_group': 'control' } }] } res = post(IDENTIFY_ENDPOINT, headers={}, json=data) I’ve seen other threads about a similar topic on this forum, but no helpful solutions from them. Thanks in advance!

4
S
Conversationalist
1 year ago
P
pachung121New Member
asked in Data Instrumentation

s3 Converter Configuration Reference

I’m trying to import events via parquet files on s3. Trying to keep thing super simple but still having issues:Should I be able to see a preview here? It must be doing some parsing because the config converter can identify the columns:Given the 5 columns, I’m using the following conversion but getting errors for the files:{ "converterConfig": { "fileType": "parquet", "compressionType": "none", "convertToAmplitudeFunc": { "event_type": "type", "ts": "timestamp", "profile_id": "profileId", "device_id": "deviceId", "kafka_ts": "kafka_timestamp" } }, "keyValidatorConfig": { "filterPattern": ".*\\.parquet" }}What am I missing/misunderstanding? I also have error logs but I’m having trouble following what they mean.

2
P
1 year ago
Y
yalluriumNew Member
asked in Data Instrumentation

Google Play Data Safety

Hello,Given Google’s new Data Safety requirements, is there a guide for this specifically for apps using Amplitude?I’ve had to go over the existing docs carefully and I think I know what I have to “tick” for the data Amplitude collects, but it would be great to be 100% certain about my choices.RevenueCat has a guide here: https://docs.revenuecat.com/docs/google-plays-data-safety which I found really helpful. It would be really nice to have an Amplitude equivalent.Thanks in advance,Christos

5
JessicaWade
1 year ago
P
Well-Versed
pawanWell-Versed
asked in Data Instrumentation

If event sent without user_id can later set a user id ?

if the event is sent with no userid and later(for further events) we want to set userid for that event  can we do that..?

1
Nehita I.
Team Member
1 year ago
V
vimleshgNew Member
asked in Data Planning and Governance

Integration with Amplitude SDK to send events into other SDKs

Hi Datamosters,My name is Vimlesh, i am the founder of UserExperior a digital experience monitoring product for mobile apps. I am really amazed by the way Amplitude has grown in these recent years and many of our clients using are using Amplitude are happy with its offerings.I am not a user of Amplitude, but many of our clients are using Amplitude. Most of our clients have requested us to build an integration with Amplitude where they send events to Amplitude and further these events can be sent to UserExperior via Amplitude. I have read about the APIs available which can push events but these are sever calls. We wanted to explore an option where the Amplitude SDK sends events into UserExperior SDK. We have similar integration which segment via a Middleware. So wanted to check if any of the fellow community members have tried to do something similar or any recommendations fellow community members have.Looking forward to learning a host of new things about Amplitude from fellow communit

3
V
1 year ago
D
dexterrenickNew Member
asked in Data Instrumentation

Start Session and End Session Events not firing

I created a start session and end session test to run on my iOS application, but the events are not firing. I’ve read what qualifies as a started/ended session, and the criteria is being met; however, those events will not fire at all. I have other tracking running on my application that works perfectly fine, but I can’t seem to figure out why it won’t for start session. If anyone knows why this may be happening or can think of a work around, that would be fantastic. Thanks!

3
Yuanyuan Zhang
Team Member
1 year ago
K
KhoaNew Member
posted in Data Instrumentation

404 Client Error: Not Found for url: https://amplitude.com/api/2/export

Today I persistently getrequests.exceptions.HTTPError: 404 Client Error: Not Found for url: https://amplitude.com/api/2/export?start=20220816T12&end=20220816T19i.e. was able to communicate with a given server, but the server could not find what was requestedThis happened once on 1:25PM 08/15 but was successfully retried, then occurs persistently today at 1:26AM 08/17 and 7:26PM 08/16 UTC time.Could anyone please help me understand why this happens?

1
Denis Holmes
Team Member
1 year ago
T
tncbbthositgNew Member
asked in  Building and Sharing Your Analysis

Second Y-Axis on Line Chart

I’d like to have metrics with different scales on the same chart.  For example, I’d like to see the raw counts for subscriptions and also a conversion rate. I can do that with formulas just fine, but it’d be helpful if the percentage scale could be on the right while the raw counts were on the left. Is there a way to do this?  If not, how would one request a feature like this?

2
Jeremie Gluckman
Team Member
1 year ago
D
dalvarezNew Member
asked in  Building and Sharing Your Analysis

Can I create a relationship table, of id to title

hey all,I’m not sure if its possible, but i’d like to setup a an “associative” or “relationship” table where, given an id (number or string) it can return a title (string) for labeling in charts.ie.I have a chart where an event property i’m grouping by is an id, but I would like to label each of the lines or bars with the associated title for that id. Is this possible - in either the Analytics section or the Amplitude Data section? Or is the solution to just pass the title as an extra event property in my logging?Thanks 

2
D
1 year ago
D
dvarnauNew Member
asked in Data Instrumentation

Get user properties in Javascript SDK

Is it possible to get user properties or just set them? I’m currently using `Identify().append()` to add Optimizely experiment IDs to an `experiments` property, but if a user visits the same page, that experiment is added to the array again. I’m trying to figure out how I can avoid duplicating items in the array.

3
Z
Team Member
1 year ago
O
Helpful Hero
OmrikoHelpful Hero
asked in  Building and Sharing Your Analysis

Normalized time zone

Hi, So, we have customers from all over and I wanted to know if it is possible to normalize hours of day?Meaning, I’d like to see the user time zone rather than the account time zone so that users from Germany 4PM would join users from USA 4PM.Regards and thanks!

2
O
Helpful Hero
1 year ago
sydney.koh
Team Member
sydney.kohAmplitude Support
posted in  Building and Sharing Your Analysis

[Retention] Why are the percentages in the Retention chart low in comparison to the percentages seen in the breakdown chart?

This is a common question we get in our support tickets! Allow me to explain. When looking at the Retention chart values versus the breakdown chart values it is important to note two things: The chart values will be a deduplicated number of users from the breakdown table  Incomplete data points are not included in the chart values I will elaborate on both points below!  Retention chart values are deduplicated breakdown chart usersThe chart values on a Retention Analysis chart will be the top row of percentages in the breakdown table which is highlighted in the picture below. These values are the number of unique users who have performed the return event at day X out of the total number of unique users who have completed day X. In other words this row is a weighted average percentage of the below row values.  This weighted average top row will deduplicate the users in the rows below. If there was a user who performed the first event and return event multiple times in the time frame th

3
A
1 year ago
S
Helpful Hero
sergiiHelpful Hero
asked in  Building and Sharing Your Analysis

Custom formula CUMSUM(PROPSUM, A, 7)/CUMSUM(UNIQUES, B)

Greetings,The ticket is related to the previous ticket: link, which you marked as SOLVED without responding there. Though I never mentioned the issue is resolved, please kindly help me further:Let me describe the issue again:In genera,l I have two events:- event A- event B1) Event A has the "spend" property, I will have to use this property value in the formula.2) In Event B I would need to use the number of unique UNIQUES(B) calls - this is clear.I need to have a sum of values of event A for the last 7 days within 180 days. I found the CUMSUM() formula which does almost everything I need, but I cannot set up a number of days for which I want to get a sum of values. Logically, the formula should look like this:CUMSUM(PROPSUM, A, 7)/CUMSUM(UNIQUES, B)I need to select 180 days on the chart: https://prnt.sc/oKAwqbOI5rmI.But I am getting 400 error: status code. I understand that the CUMSUM() formula does not support the third parameter (7 days). But maybe there's another way to achieve the

2
S
Helpful Hero
1 year ago
C
Experienced
Cortney KetchumExperienced
asked in Data Instrumentation

Copy and Paste Event Properties

I’m trying to create a chart based on a list of users or a list of IPs. When I try and paste the copied list of IPs and or user names it just says (freeform) it won’t identify the users separately to select them, which in turn causes me to have to type them in one by one. In another tool I use, this is possible, but it doesn’t seem to be within Amplitude. see pics  

3
C
Experienced
1 year ago

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