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samplitude
Team Member
samplitudeTeam Member
posted in Data Instrumentation

What is the difference between Segment’s Cloud Mode vs. Device Mode? 

 What is the difference between Segment’s Cloud Mode vs. Device Mode? Within our Segment account, there is a difference type of events Amplitude automatically collects depending on if they are being sent “Cloud only” vs. “Server side only”.    Amplitude’s Best Practices:  We strongly recommend that you use “Device Mode” over “Cloud Mode.” The reason is that when using “Cloud Mode,” the events are then sent to Amplitude server-side. Why? The biggest difference you will notice is that no Session information is sent unless you were to manually send Amplitude  session_ids. Additionally, Segment may not send all of the user properties that our SDK normally sends. For Segment customers who are sending Amplitude events server-side, the only thing missing is your session ids. For more information, see here: https://segment.com/docs/destinations/amplitude  

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Jeremie Gluckman
Team Member
1 year ago
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patrickNew Member
asked in  Building and Sharing Your Analysis

Limit of 30 items in a group by or Breakdown table?

Amplitude seems to be showing an incomplete data set on several of my charts. I discovered this seems to be because the Breakdown table below the chart was set to only show the top 12 items (the chart uses a group by expression). I attempted to select all items but it maxed out at “Breakdown showing top 30” (when there are actually 35 items). The UI doesn’t allow me to select or show the other 5.  Is this some kind of Amplitude limitation? I can’t find it documented anywhere. The docs say group by’s are limited to 100 for performance reasons: https://help.amplitude.com/hc/en-us/articles/360031259831But 30 is nowhere near 100. Maybe there’s a bug? Thanks for any help. 

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jmagg
Team Member
1 year ago
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Conversationalist
AmbroiseConversationalist
asked in Data Instrumentation

Exploiting event properties when the event contains several properties to be reported (Core Web Vitals)

 I’m trying to build a Chart to see the values for CLS, FCP, FID, TTFP and LCP. The events contain all those values within it (as event properties). My goal is to generate a graph with 5 lines, one for each “value”. I wasn’t able to achieve that so far. Do I have to send each value in a separate event to be able to exploit those data like that? That would rather be inefficient. I hope I’m missing something. I’m on the free plan.

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Jeremie Gluckman
Team Member
1 year ago
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Allen121New Member
asked in Data Instrumentation

Missing events on user look-up

Sometimes, a user is missing information about them such as their device type, device OS, and none of their events are showing up on the user look-up page. We believe this user is using a desktop browser.Could it be that they have a Chrome extension that’s blocking our ability to track them? Or maybe even a VPN?

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Jeremie Gluckman
Team Member
1 year ago
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Conversationalist
gapon2401Conversationalist
asked in Data Instrumentation

[Dashboard API] Segmentation for users, who performed another event

Hi, everyone. I didn’t find the answer either in docs or community.The desired result is:How to create the request?My event data is:const eventData = { "event_type": "_all"};What segment definition should be?I’ve found some information about segments here. So, my definition looks like this:const s = [{ group_type: "User", prop: "gp:state", prop_type: "user", op: "is", type: "property", values: ["verified"]},{ op: ">=", type: "event", event_type: "landing.test", filters: [], value: 1, time_type: ???, time_value: ???}, { op: ">=", type: "event", event_type: "test.open_app", filters: [], value: 1, time_type: 'forEachInterval', time_value: 30}]I’m not sure about this construction.What are all the available values for “time_type”?Why I should specify 30 for the “forEachInterval”?Can someone tell me more about “group_type”, ‘prop_type’, ‘type’, ‘event_type’? This parameters are not specified in docs.Thanks for any help!

2
G
Conversationalist
1 year ago
Mikhail Shcherbakov
Novice
Mikhail ShcherbakovNovice
asked in  Building and Sharing Your Analysis

Is there any amplitude-community Slack-Space ?

Hi guys, I was wondering if there is any Amplitude-professional users Slack workspace ? As, for example, some workspaces exist for marketers / data scientist etc. If not maybe we shal create one?  thanks 

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Jeremie Gluckman
Team Member
1 year ago
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sergey.kNew Member
asked in Data Instrumentation

"New User" - Unique vs Total

Hi! I have a small question - may be it very simple, but i don't find any answers.I am trying to create a simple graph - the number of users who have installed the app.I am using the “New User” metric for this - “A new user is a user who has logged an event for the first time”.When i use “Uniques(New User)” I receive correct results, but if I use “Totals(New Users)” - the final value is increased by ~ 9 times (167->1494) in the same period.According to the documentation, the "new user" event should be registered 1 time and it seems to me that the Total and Uniq in this case should not differ?I plan to use these metrics for further calculations and I need to understand the logic - please help) 

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1 year ago
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mikewillekesNew Member
asked in Data Instrumentation

Impact of multiple property values on 'where' and 'group by'

Suppose the event stream for a single user is:Monday: ImpressionEvent #1 topic=(none) Tuesday: ImpressionEvent #2 topic=dogs Wednesday: ImpressionEvent #3 topic=catsIf I group-by ‘topic’ for the last 7 days, which value is used for the grouping? What about filter?What I’m seeing is that the earliest value of `topic` is used in the group-by → but that has the consequence that some users with topic=(none) in the segmentation chart, actually have topic=cats when you inspect the user profile page.Is this the expected behavior of am I doing this wrong?

1
Saish Redkar
Expert
1 year ago
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Anna TsilindNew Member
asked in Data Instrumentation

Something wrong with my retention

I have 2 problems with retention graphicsN-day retention shows me on N-day it’s 50% or bigger retention, BUT on 0 day there were 90 users in cohort and on N-day returned only 2 of them. How is it possible 2 of 90 - 50%? Then I decided to check unbounded retention and it’s defenetly broken. If I’m not wronged, unbounded retention can not show us 10% on day 4 and 50% on day 5Is it something wrong with our events? But we send them and it works.How can I fix it? 

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Saish Redkar
Expert
1 year ago
E
elnialloNew Member
asked in Data Instrumentation

Remove entry from array property

We have a use case where we have a list of tags that we apply to users and I want to make use of the append function to have an array representing the list of tags. We also occasionally remove tags from a user. Is it possible to remove a specific entry from an array property? 

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Denis Holmes
Team Member
1 year ago
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MikeLNew Member
asked in  Building and Sharing Your Analysis

How do dynamic cohorts work in historical graphs?

Hello,  I’ve created a dynamic cohort of users (“active users”) who performed a set of tracking events “set A” in the last 7 days. When I create a new chart to see “active users” who performed a different set of tracking events “set B” over the last 60 days, how does the dynamic cohort behave?Does the dynamic cohort retroactively adjust to determine the set of users 60 days ago that performed the initial “set A” 60 days ago? ...or does the dynamic cohort define the set of “active users” as of today, and just look at that set list of users 60 days ago? Example:Create dynamic cohort is users who performed tracking event A in last 7 days. As of today, I see 3 users with IDs: 345, 346, 347 I create a chart for tracking event B over the last 60-days I apply a filter on users of the dynamic cohort Will the chart only show me those 3 users? Let’s say users 345, 346, 347 only signed up two weeks ago. If I look at the chart, will I see 0 users of dynamic cohort with event b usage 60-days ago or

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M
1 year ago
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Helpful Hero
yuning.yanHelpful Hero
asked in Data Instrumentation

Question about User Properties

Dear Amplitude support team,I want to know the same custom user attribute of the same user (the user attribute in the red box in the figure below), if there are changes due to different user behaviors, can these changes be saved at the same time. That is, whether a user property can have multiple different values, similar to DEVICE_ID?Looking forward to your reply.Thank you.kind regards,YuNing Yan

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Saish Redkar
Expert
1 year ago
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ncoenNew Member
asked in  Building and Sharing Your Analysis

Aggregate event properties

Hi, I wanted to know if I can get the average or sum of an event property for some users.For example, if the event playSong has a property songDuration, i want to know the average song duration for a group of users.Thank you!

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Denis Holmes
Team Member
1 year ago
V
vinamratasNew Member
asked in Data Instrumentation

Pull list of users based on action?

Hi! We’re interested in talking with power and dropoff users of our app to better understand how we can make our product work better for them. Given a list of amplitude events, how can I pull the list of User ID’es that map to that event? Is there a way to do that in Amplitude?

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V
1 year ago
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seunglee_bomappNew Member
asked in  Building and Sharing Your Analysis

how to I get user activity assessment from the specific hour of the day

Hello. I would like to find the unique users that do a specific event from 6PM in my time zone to 6PM in the next day.I would like to know the unique user count that apply for consultation in our business day which is from 6PM to 6PM.Thanks for your help in advance. 

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Saish Redkar
Expert
1 year ago
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Conversationalist
gapon2401Conversationalist
asked in Data Instrumentation

[Dashboard API] Cannot filter events by Amplitude Event Name

Hi, everyone!I’m trying to create api request for this conditions:I’m using JS fetch method.This request fails:fetch('https://amplitude.com/api/2/events/segmentation?' + new URLSearchParams({ e: '{"event_type":"_all","filters":[{"subprop_type":"event","subprop_key":"Event Name","subprop_op":"is","subprop_value":["Test"]}]}', m: 'uniques', start: '20210101', end: '20220101', i: 30}).toString(), { method: 'GET', headers: { accept: '*/*', 'Content-Type': 'application/json', Authorization: 'Basic API_KEY:SECRET_KEY' }})If I’m using custom user property, everything works. fetch('https://amplitude.com/api/2/events/segmentation?' + new URLSearchParams({ e: '{"event_type":"_all","filters":[{"subprop_type":"user","subprop_key":"gp:Is Tester","subprop_op":"is","subprop_value":["(none)"]}]}', m: 'uniques', start: '20210101', end: '20220101', i: 30}).toString(), { method: 'GET', headers: { accept: '*/*', 'Content-Type': 'application/json', Authorization: 'Basic API

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Conversationalist
1 year ago
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nadjareNew Member
asked in  Building and Sharing Your Analysis

Can I track user sessions without any events?

Hello everyone,I’ve defined the key events of my application as Amplitude events.Now, I want to know in which sessions, none of the created events have been triggered to inform customer success to look into these. The goal is to have 100% of user session include at least one key event. Is there a way I can display these sessions on Amplitude? 

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ning.chang
Team Member
1 year ago
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Helpful Hero
yuning.yanHelpful Hero
asked in Data Instrumentation

Question about collecting data

Dear Amplitude support team, I have a question about collecting data.I want to send the content shown in the figure below, that is the content in the cookie stored in the website browser, to the Amplitude as user properties,and display it at the position marked in the second figure. What should I do, and is there any relevant developer documents that I can refer to?Looking forward to your reply.Thank you. kind regards,YuNing Yan

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Saish Redkar
Expert
1 year ago
A
arturodiazNew Member
asked in  Building and Sharing Your Analysis

Issue with Time Spent per User analysis

Hi all,I am having an issue during the last two weeks where I experienced that my Time Spent per User and User Sessions went down to zero while the DAU is still showing the users on the platform. Looking at the Session duration configuration I found that no limit (minutes) was set and no related to any starting/ending event.Does anybody know whether it might be related or a hint on what could be going on?Thank you in advance. EDIT: Doing a deeper research, I’ve found that the SessionID is -1 since that. Looks like the session ID is not being set by Amplitude, or does it related to the segment integration?

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A
1 year ago
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BenR2New Member
asked in Data Instrumentation

Using and manipulating date time user properties

Hi,We’ve added a Starting date user property and it has been populated with ISO 8601 values as following: YYYY-MM-DDTHHss”z”It would seem that the values can be queried in events charts with YYYY-MM-DD manually entered values to create segments as detailed in the article belowWhen using a user composition chart then it’s a little more challenging and I’d like to know if it could be possible to trunc the date time and only retain either YYYY-MM-DD or even YYYY only.The other solution we’re considering is to create separate user properties or changing its format to integer with YYYYMMDDAny other recommendation?Thanks!

2
B
1 year ago
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donald dNew Member
asked in  Building and Sharing Your Analysis

[Dashboard REST API] How to select 'exact order' option on Funnel analysis?

Hi, I am trying to use Funnel Analysis(https://amplitude.com/api/2/funnels) on Dashboard REST API. According to the API document, it seems that I can set the ‘mode’ parameter where I could select either ‘ordered’ or ‘unordered,’ which seem equivalent to the options ‘this order’ and ‘any order.’ However, I could not find how to choose the ‘exact order’ option on API. Is there any way to implement ‘exact order’ via dashboard rest API? 

3
D
1 year ago
N
Conversationalist
NilsConversationalist
asked in  Building and Sharing Your Analysis

Fraction of users that perform an event each day of the week

What’s best practice for finding the fraction of users (who perform event A) that perform an event A (at least) once every day of the week?I have tried a solution ​​​​​​to use a Segmentation chart with two segments:Users who performed event A >= 7 times any time in each week Users who performed event A >= 1 time any time in each weekOn the left hand side I chose Any Active Event,using this formula: %: UNIQUES(A1)/UNIQUES(A2),with frequency weekly.My understanding is that this will give me the fraction of event a users that performed event A >= 7 times of the users who have performed event A >= 1 time. However, the “in each” option will include user who performed event A at least X times during each chart interval, which does not met my intended wish to guarantee that each user in segment 1 have performed event A at least once each day, for example a user would also be included if they performed the event 5 times on Monday and 2 times on Saturday...In short, is there a way i

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belinda.chiu
Community Manager
1 year ago
K
Conversationalist
KilyaviConversationalist
asked in Data Instrumentation

Amplitude doesn't count revenue from Android

Hi everyone! We have an issue with Revenue LTV. We have our event “purchase” and it’s same as default revenue. With iOS users all goes good Android users have same data (except $receipt) but this data ($price) doens’t count in Revenue LTV We use Unity SDK. Thanks for answers! :)

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belinda.chiu
Community Manager
1 year ago
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dmaltzanNew Member
asked in  Building and Sharing Your Analysis

Events by unique group

Each of my users has a property called orgKey which is just what organization they are part of. I want to make charts showing how many unique orgs triggered a certain event over time. Can somebody help me figure out how to do this? Thanks in advance

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D
1 year ago
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pabauduinNew Member
asked in Data Instrumentation

How to set a single funnel with API and Front-end events

Hi guys !I have a question about a funnel I want to analyze with Amplitude, for the “API product” I manage :Some users log in our dashboard (dashboard.company.com) to retrieve their API Key Then they read API Documentation Then navigate through statistics pages (...) When they are done with the dashboard and understood how everything works, they will login and mainly use the whole product through the API. Meaning : They don’t need to come back to the front-end dashboard to use core features. They may come back if they want to check statistics.We would like to use Amplitude to analyze this complete funnel by tracking front-end events (example : API Key Generated) and events generated on our API directly : (example : Webhook subscribed)Is there a way to do this properly with Amplitude ? We only integrated front-end tracking so far.Thanks !

1
Saish Redkar
Expert
1 year ago

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