Using Amplitude

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1628 Topics

R
richaNew Member
asked in  Building and Sharing Your Analysis

Decease chart width button - where did it go?

I can’t find the “Decrease Width” button on the dash making it useless. Where do I find it now?See below screenshot. 

8
belinda.chiu
Community Manager
10 days ago
Anthony
Experienced
AnthonyExperienced
asked in Product Experimentation

Android device blocked from sending events to Amplitude

I think my specific Android device, which has our Android app with the Amplitude Android SDK, is being blocked from sending any events to Amplitude. How can I check that? 

2
Anthony
Experienced
11 days ago
T
ThibautNew Member
asked in Data Planning and Governance

Can't make Planned events go Live

Hello there,I’m trying to add new Events to Amplitude, but I can't make my Planned events go Live :  There is no button or whatsoever to do so. As I was desperate I tried asking ChatGPT (haha), which was kind enough to help me but the buttons he’s talking about are not there: I am an Admin, so I guess I should see everything. That’s driving me a bit crazy, any help would be much appreciated!! Thanks :)

5
T
Team Member
11 days ago
S
ShunyunNew Member
asked in Data Instrumentation

Using ampli, over 1,000 user properties!

I’m a new Amplitude user and loving it.  However, I think ampli is sending rogue user properties, as there are over 1,000 user properties in my data plan.  I’ve only defined 19 user properties and 12 event properties.  I’d really like to roll this out for some UAT but I know I’ll run over my plan.  How do I get rid of these?  I’m using @amplitude/analytics-browser 1.9.0. 

1
Amplitude Admin
Team Member
11 days ago
V
vpuriNew Member
asked in Data Instrumentation

How can I import historical Bigquery data into Amplitude?

Looks like this feature is in beta but several folks have been able to figure it out. Would love advice - we’d love to put in historical data so we that we don’t lose any of the information before we connected our codebase to Amplitude. Thanks so much.

4
Saish Redkar
Expert
12 days ago
G
Novice
GnomemayrcyNovice
asked in Data Instrumentation

Export api: user creation time columns

Hi,I often export data from Export API and recently I’ve noticed that there are all null values in user_creation_time column.I tried to export data from several projects and in different ways and the result is the same. Data collection seems to be working fine as usual.So I believe there is some problem with the API.Does anybody have any information regarding this issue?  Thank you

1
Saish Redkar
Expert
12 days ago
alex.ho
Team Member
alex.hoTeam Member
posted in Product Personalization and Audience Segmentation

What do PLG leaders typically connect Amplitude to?

PLG stands for “Product-Led Growth”, which ultimately means that your product as the main driver of customer acquisition, activation, satisfaction, retention, and scalable expansion. Even though it’s become a popular go-to-market strategy these days, it’s important to define what PLG means for your business.If you’re interested in learning more about how to activate Product-Led Growth in your own organization, check out these helpful resources: How 7 different Amplitude customers are leading PLG today What are some examples of PLG? 3 Ways to Benefit from Product-Led Growth How to use Experimentation to drive PLGFinally, I love a good worksheet and this blog includes 5 different diagrams and bonus worksheet you can leverage to build your own PLG strategy.

0
alex.ho
Team Member
12 days ago
alex.ho
Team Member
alex.hoTeam Member
posted in Data Planning and Governance

When should you use “Array” vs. “Enum” as a property type in your Tracking Plan?

Within your Amplitude Tracking Plan, you can set to ensure that your property values adhere to your planned data expectations. One way is to set specific property types that dictate the format of the property values sent to AmplitudeUsers often ask when is the best time to use “Array” vs. “Enum” as a property type?It’s important to note that that arrays and enums are not interchangeable. An array accepts a list of items while an enum accepts a single item from a predefined list.From a data health perspective, I would always lean towards using enums where possible in your tracking. The options are finite and therefore if an incorrect value is sent in, Amplitude can surface the error and flag it in the Tracking Plan UI.Lastly, you can always update the enum at anytime to include new values if you are expecting the list of values to change.For more information on how to use the Tracking Plan, check out our article here.

0
alex.ho
Team Member
12 days ago
J
Novice
JdsadowNovice
asked in Data Instrumentation

Intercom source not showing up in list (can’t enable it)

I’m trying to connect Intercom as a Source per this guide but the Intercom Source isn’t even showing up in the Integrations list in Data.  Anyone else experienced this?

8
Amplitude Admin
Team Member
13 days ago
S
sgaestaidNew Member
asked in Data Instrumentation

How can we filter based on "If user_property has been X, show all previous events"?

In our specific use case we want to filter our graphs based on a custom user_property called “Department” and “Job title”. We have just used the HTTP V2 API to enrich our user information in Amplitude with that information. However, when we set up the graph it only shows from the date we added the new information. We want to be able to show a graph that displays weekly active users over time for all users who have the property “Department: Accounting”. How can we solve this?

3
S
13 days ago
alex.ho
Team Member
alex.hoTeam Member
posted in Product Personalization and Audience Segmentation

How can I create a Cohort based on a user property?

In Amplitude, a cohort is a group of users who share a trait or set of traits. You can create a cohort based on user actions taken within a specific time period OR if users have a specific user property value. Once you've created a cohort, you can add them as a segment in many Amplitude charts.To create a cohort based on a user property, go to the Cohorts tab, select “New Cohort” and select the “had Property” condition. This will allow you to group all users who had a specific value for a specific user property at a certain point in time should be included in your cohort. Properties and events are different things, and for that reason, the available options for the ...had Property condition are different.Most recently: This will select only users whose most recent value for the user property you're interested in matches the value you've specified. This value will be drawn from a user's most recent active event. This is useful if you have a user property where the values change frequent

0
alex.ho
Team Member
13 days ago
alex.ho
Team Member
alex.hoTeam Member
posted in Data Instrumentation

How do you test that Amplitude is set up correctly on our website?

Once you installed Amplitude within your product, the best way to validate if your set up is correct is to send test events to the platform! Data validation is a critical step of ensuring that Amplitude is capturing your expected information.First, you should always create a Test environment for each project in order to test your instrumentation. You can easily do this when you set up your first Project and use the toggle “Use Multiple Environments”. This will allow you to create a multiple environments (including a test one) and link them together across one Tracking Plan. We also recommend using the following tools to help debug and validate your event data:Ingestion Debugger - Allows you to check your requests, events and identify counts, and throttled users or devices User Lookup - You can find yourself and review your event stream. Instrumentation Explorer - This Chrome extension captures each Amplitude event you trigger and display it in the extension popup. Tracking Plan - Valid

0
alex.ho
Team Member
13 days ago
W
Novice
wlauberndsNovice
asked in Data Instrumentation

Mobile and Web Event Taxonomy

Howdy,I have a question about defines events for web and mobile when the event exists on both platforms.  Background:Out company has a mobile and web app. Most of the features we offer exists on both platforms. Right now, web is almost fully instrumented in Amplitude, but mobile is not. I am in the process of identifying the events for mobile and adding them to Amplitude for instrumentation.  Questions:Instead of creating unique events for mobile, I would like to use the same event (when it exists on all platforms). We’ll easily be able to filter using source or platforms. Is this advised? Or do people generally recommend unique events for mobile and web? If I use the same events, but add the mobile SDKs are a source, the events will show as live regardless of whether they were implemented correctly. Any strategies for debugging live events that you add new sources to?Thanks! I appreciate any feedback people have that have gone through similar event implementations. 

2
W
Novice
14 days ago
M
msnyderNew Member
asked in Data Planning and Governance

Invalid Event Details

We have an event that is working the majority of the time, but there are the occasional “invalid” events coming in as well. Is there any way for us to view the details of these invalid events? I’d like to be able to see what was sent for these specific events so we can troubleshoot the core issue.  

5
Yuanyuan Zhang
Team Member
14 days ago
S
summersho1New Member
asked in  Building and Sharing Your Analysis

Survicate responses not connecting with existing amplitude user profiles

Hello! We recently integrated amplitude with survicate. We are seeing that the event is sending when a user fills out a survey (survicate_survey_answered), but it is creating a new user ID for them and not connecting to their original account in amplitude. Can someone help me figure out what I need to do to make sure the users sent to amplitude from survicate have the correct profiles connected?Happy to provide any other info needed.

1
Amplitude Admin
Team Member
14 days ago
L
lifewaterNew Member
asked in Data Instrumentation

Amplitude not logging app version automatically

Amplitude should log app version automatically as given in the react native documentation. It works logs version correctly in one of my apps. However, in the other app I get a blank against version user property and device type. I am using react native sdk to log events. I have enable debugging but couldn’t find anything relevant with it.  

1
Amplitude Admin
Team Member
14 days ago
M
MahimaNew Member
asked in Data Instrumentation

Update Old User Id with New Id

Hi Team,I need to overwrite new user Id with old one. If i update user id amplitude takes that as new user instead of updating. How to overwrite new id with old id. Regards,Mahima

1
Amplitude Admin
Team Member
14 days ago
H
haoyuanNew Member
posted in  Building and Sharing Your Analysis

Don't understand the real meaning of (only new users in the past 90 days)

From my understanding, if I choose users who did some event within n days. There should be only recent 90 days data because it said that (only new users in the past 90 days) . But actually when I choose user who did an event within 10 days. The earliest data is about 100 days ago. When I choose user who did an event within 50 days. The earliest data is about 140 days ago(chart link here).  I don’t think this is corresponding with what you said about (only new users in the past 90 days). So I’m wondering if anyone can tell me the real meaning of (only new users in the past 90 days).

4
S
15 days ago
T
Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation

Creating custom events based on another event without using the track API

I’m new to amplitude and exploring it in our free trial.In nearly all other analytics products, I’m able to create custom events based on other events without a code change.  For example, based on a generic pageview event that comes in as part of the Amplitude Browser SDK by default. In this case, we’d want to create a custom event called “Homepage view” based on:Event = pageview where path=/This saves us the need to call the track() api on every page since the pageview event is already being captured.  I do not see how to do this and would be shocked if it’s not possible.  Main reason is we are trying to balance cost of implementation on things such as basic pageview events, with friendly definitions that saves everyone in the organization time to specify the where clauses each time they want to create a report of dive into the homepage (or other pages and have to know what filters to apply).Can someone shed light on this?  Is it true that amplitude cannot do this?

8
Saish Redkar
Expert
16 days ago
A
Helpful Hero
asivakumarHelpful Hero
asked in Data Instrumentation

Creating a user property from a cohort

Hi,  I’m using cohorts to identify a specific type of behavior that could indicate fraud. Is there a way to create a user property tag “suspected fraud” or an event automatically for every user who enters a cohort and subsequently to remove the tag if the user exits the cohort ? Best,Anand

6
A
Helpful Hero
16 days ago
Anthony
Experienced
AnthonyExperienced
posted in  Building and Sharing Your Analysis

Amplitude Operational Status, Slow Performance

This page is great: https://status.amplitude.comIs there another that shows the average report generation time and whether that is being addressed? It seems like the segmentation charts are taking about 5-10x longer today to generate than average for us. Is this a good place to report that? 

1
Anthony
Experienced
16 days ago
D
danNew Member
asked in Data Instrumentation

Link an event property with an amplitude user

Hello,I’m trying to measure the vitality of my product with amplitude. Here is a typical scenario that I’m tracking at the moment but can’t find a way to run good analysis:Visitor visits profile page of User A => Event: ‘Profile - View: | eventProps: profileUserId: <id_of_user_a> Visitor signup => Event: ‘User - Create’ Is there a way to connect the event property “profileUserId” with the user created in amplitude (they have the same id) to later know how many signups User A generated? Thank you in advance,

6
Saish Redkar
Expert
17 days ago
A
Novice
AnnalisaNovice
asked in Data Instrumentation

User Privacy API ignore_invalid_id not working?

Hi, I am using the User Privacy API to delete some events, according to the documentation setting the ignore_invalid_id to true should ignore invalid user_ids that are sent in the API call. However this does not seems to be the case because if I pass some user_ids which are not in my project I get this error Nothing scheduled due to invalid amplitude/user ids for appIs this expected or am I potentially doing anything wrong? Thanks.

10
Denis Holmes
Team Member
17 days ago
Alina_D
Alina_DNew Member
asked in Data Instrumentation

How to count how much is user working in some mode?

Hello! We have an app for motion animation. We need to understand how long the user is working in one mode or another. We are particularly interested in those functions that are enabled from the start. For example, we have an 'autoposing' mode, and it is enabled from the beginning by default. How could we know how long a person is using it before they switch to another mode? Another example is the Twin machine function. To use it, a person repeatedly presses the forward and backward arrows on the special tracker. How do we keep track of frequency and time of Twin Machine using?Now we have invented an event ‘activity mark’. It is sent every 3 minutes if there has been any activity in the program during that time. We are thinking of attaching "twin machine" (if the twin machine arrow has been used at least once in three minutes), "Autoposing" (auto posing was enabled and the controllers moved at least once) to this event property. But this solution doesn’t seem very elegant and easy...  

4
Saish Redkar
Expert
17 days ago
A
Helpful Hero
asivakumarHelpful Hero
asked in Data Instrumentation

Tracking a user from browser to app

Hi,I would like to track a user using my webpage (with amplitude running) as the same user opening my app for the first time (with the iOS sdk running).I can set the deviceID on iOS app to track IDFV, but that value can’t be captured on the webpage, is there any other way to attribute the user across both applications ? Best,Anand 

6
A
Helpful Hero
17 days ago

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