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3257 Topics
flor.cho
Experienced
flor.choExperienced
asked in Data Instrumentation
V2 app with new work space and new events?

Hi, we will be launching our next version app in about a monthand I would like to get an advice of what I should do in this case(should I divide this to seperate work space? or is it possible to do so?) This is an update of an existing app,which means the app it self in the playstore won’t be two of them,but the design and features are 50% same, 50% new.  there are some events that should be added because nothing like this existed in the previous version.some events to be disappeared because we deleted some buttons or optionssome events need to be changed, the definition should be changed for some events, the event property needs to be changed for some. In this case, Should I work on the taxonomy from scratch and seperate the workspace? (or is it possible to separate these for good?) or should I try not to change too much properties so that I can directly compare to the legacy data. Can you give me some advices for this?

3822
Denis Holmes
Team Member
X
Novice
xgretschNovice
asked in Data Instrumentation
Seem to be losing events that I have logged

Hi - I’m taking my first few steps with Amplitude - using the Javascript SDK to log page views and other events on my website, bachtrack.com.I’m currently running in parallel with Google Analytics and making the same page view calls to both Amplitude and GA. As far as I can see, everything is being logged correctly – I haven’t received any error codes yet – but I’m only seeing around 60% of the event count in Amplitude that I’m seeing in Google. To put it another way, 40% of my page view events are getting lost.The timing is slightly different - the call to GA is inline inside the HTML <head> tag and happens at around 880ms, whereas the Amplitude call only happens after the page is loaded (around 980ms, according to Chrome). But that doesn’t seem like enough for me to be losing such a high percentage of the Amplitude posts.Can anyone point me in the direction of what to look for?

13647
Denis Holmes
Team Member
D
dimitriskNew Member
asked in Data Instrumentation
Events disappear from event stream when Live Event Updates is enabled

Hello,We have integrated Amplitude into our react native app through RudderStack (http://rudderstack.com/) using Cloud Mode.Both for iOS and Android, the events are sent to Amplitude successfully. However, while reviewing the Android events in the Event Stream and the “Live Event Updates” option is enabled, the event stream disappears after a few seconds or when clicking “Load New Events” and a message saying “No Data” appears instead of the event stream.This happens when reviewing the event stream of an Android device only. For iOS it works without any issues. Any ideas? 

4633
Denis Holmes
Team Member
Maxim
Helpful Hero
MaximHelpful Hero
asked in Data Instrumentation
User country isn't displayed

Hello! Amplitude displayed only one country in user property. We have users who are using product from Turkey, but Amplitude displayed only Belarus in the properties.Also in User look up history of user from another country is not visible.

10435
Denis Holmes
Team Member
I
Conversationalist
Ilya GnatyukConversationalist
asked in Data Instrumentation
GTM server & web tag template

Hi Amplitude team!Do you plan to support GTM server & web with tag templates?I guess GTM web is what we currently used, but, potentially, GTM server is very promising. Especially with complex deployment, involving apps and/or server2server integrations.For now:I can’t control apps deployment directly; I can’t make server2server (HTTP API) integrations a bit easier/faster.With GTM server, I get an additional layer under my control much cheaper than mParticle/Segment and without possible consent collisions. Though, it isn’t easy to work with, has a learning curve.

5221
sydney.koh
Team Member
K
kanishkaNew Member
asked in Data Instrumentation
Cohort for User who performed only given set activity(size=3) and didn't pefrom other set of activity(size > 20)

In my problem statement I’m trying to filter users who only installed the application but didn’t use it.To achieve that there are couple of events emitted , I need to allow to either group rest of the event in a bucket and allow filter for those who didn’t emit other using cohort feature. Checked out this:https://help.amplitude.com/hc/en-us/articles/360033562312but using this would mean to manually remove all the other events which would be very cumbersome. 

3412
ning.chang
Team Member
A
Conversationalist
AmbroiseConversationalist
asked in Data Instrumentation
Password doesn't work to login to the forum

I tried to access my forum account today at https://community.amplitude.com/, but my password didn’t work.I used the reset feature and was logged-in again, then I logged out and the password didn’t work, again.I tried various password lengths, 99, 48, 16 chars, but none seem to work. I use a password manager to generate passwords automatically. Could you look into this? My only solution to login to the forum at this time is to go through the “password reset” feature every time, not a good experience. Maybe the length is limited, maybe some chars aren’t allowed.

4034
A
Conversationalist
flor.cho
Experienced
flor.choExperienced
asked in  Building and Sharing Your Analysis
What chart should I use to anlyze the time when user came back.

I have made user cohort as below.the user who have first opened my app during 4/23~5/22 time frame, then converted to sign in within 1day after first open app event.then I used the retention chart with this cohortto see the unboudned retention, as I wanted to knowhow many users never cameback even after creating an account (sign in event) Day0>Day1 day 1 unbounded retention was let’s say 50%.and I re created cohort of the ones who did comeback, to see what these users are doing after coming back. In the user session chart, I cannot select 2nd session or the session after the sign in session.Is there any other way to see what the users are doing after coming back? thankswith best regards, Flor Cho  

4965
flor.cho
Experienced
P
pattsaoNew Member
asked in  Building and Sharing Your Analysis
[Dashboard REST API] Properly Use "Group By" Clause

Hello Amplitude,I’m trying to get data via the Dashboard REST API and was able to successfully pull data via the event segmentation endpoint with an event_type and filters. However, for my next chart I need to use a group_by and I’m struggling to properly format the request for my query. Can someone please provide some guidance on how to properly structure complex queries?For reference, I’m quite confused by the documentation, since it appears there are three different areas where a group_by can be specified.The first place it mentions is as a parameter next to the event itself: The second place is as a parameter within the full event: The third place is as a parameter within the event segmentation section: 

12573
P
flor.cho
Experienced
flor.choExperienced
asked in  Building and Sharing Your Analysis
How can I create this Dashboard? Is it done with formula?

Hi, I have been looking through the Demo dashboardand I was wondering How can I create the number section above the graph?oveall value, yester day, vs current values,vs from May12this part. the chart format is custom formula, so I tried to copy and past the formula to the event segment chart, but it didn’t work. How can I create this type of, ‘showing the important number above the graph’ dash board? thanks 

4554
Saish Redkar
Expert
H
HalForGoodNew Member
asked in Data Instrumentation
Email address not appearing in user look up

Hi, I would like to be see users coming in user look up but pulling in the email address to make them more recognisable. Currently its not a item I can select to appear as a column even though we have it as a user property. Please can you help

5422
jarren.patao
Community Manager
S
sherazsharif11New Member
asked in  Building and Sharing Your Analysis
Batch uploaded data not queryable

Hey there, I uploaded some events data from batch api couple of hours back. I received a 200 in response as well. There were 140 events to be precise but they don’t seem to be queryable in my charts. I can see the data got uploaded successfully from web portal as well by going into sources & destinations → identify & event counts but there is nothing in user look up or charts. PLEASE HELP!

4604
sydney.koh
Team Member
eddie.gaona
Team Member
eddie.gaonaAmplitude Support
posted in  Building and Sharing Your Analysis
Utilizing Behavioral Cohorts

Hey fellow Datamonsters, Today we want to review and provide some helpful tips to get the most out of one of our most powerful features - Cohorts. Cohorts give you the ability to group users based on a given definition. A few examples of Cohorts can be users who contain a certain property value or users who perform an event X amount of times during a specific time range. They also  make it easy to group users to use in Amplitude charts to understand how those groups of users behave!  Tip #1: Find the users that have a certain property value most recently Let’s say you want to grab the most recent subscription status of all your users. Cohorts offer a most recently feature which will grab the most recent property value from the most recent active event. If a user property value is updated without an event or at the time of an inactive event those property values are not available for the cohort to query on. The events before the update will not contain the user property, thus using most

3400
eddie.gaona
Team Member
flor.cho
Experienced
flor.choExperienced
asked in  Building and Sharing Your Analysis
Hi:) I would like to know what is wrong with my analysis (Cohort > life cycle)

I have created cohort from the retention chart,from the unbounded retention chart, from DAY1I have created cohort of the ones who didn’t comeback . However when I used persona chart to analyze the user behavior, 0.653% are in the 2nd week retentino, which doesn’t make any sense because this cohort it self is for the ones who never came back. I would like to know more what’s the missing point. thanks 

3291
jmagg
Team Member
A
AcotoNew Member
asked in  Building and Sharing Your Analysis
Recieving constant fake events

Hey people, I am constantly receiving fake events (like opening app every second and spamming login buttons which definitely seams to be a bot behaviour) from someone having the same device properties and different IP address every time. Due to this, I can’t even block the events.What are the possible options with me and has anyone ever faced this issue? The events are coming from Nexus 5x, United States. Although my app is in India and that too in closed beta with 100 users only. Any help would be appreciated :)

5853
A
R
Ryans_WaffleNew Member
asked in Data Instrumentation
Account Creation and Org Issue (technical issues per sales team)

Hello all!I recently decided to go with Amplitude and will be syncing it with Kochava. However I am running into 2 issues that put me at a dead end.       1. When i go to log in, it wants me to log into the Org and provide the org URL. However I have tried             everything that it could be and nothing works. I don’t believe I even registered an org yet. When I go to sign up (thinking maybe that is the problem), it says my email is already in use and an account cannot be created. I reached out to the sales team for support and in Salesforce they don’t see an account associated with my email. Please help!Best

4284
R
S
Novice
sahanlakNovice
asked in  Building and Sharing Your Analysis
Discrepancy when data is grouped

I generated a below retention report. Starting and returning events are same, but I am segmenting return events based on an additional attribute. The attribute only has two possible values and both of them are used as below. In the report, shouldn’t sum of the return events equal to 100%? 

4205
MikkoKarvonen
Peer Moderator
flor.cho
Experienced
flor.choExperienced
asked in  Building and Sharing Your Analysis
Persona chart top and bottom events numbers

Hi, I would like to know “Personas Chart” > top events and lower events the average # of events: for example, cluster 2 users do event “add wizard” with the average number of 2.68, then it means that 3959users *2.68 =10,610 “Add wizard” event has been fired in totalwhat does σ mean? the standard deviation?? σ how is it calculated?                                      It looks like the events are listed in the order of the bigger the σ is, the upper in the list the event is located. however, if this is standard deviation, if it’s bigger, it means that the difference from the mean is big, and that means there are some users who aren’t performing like the mean number of events. If so, I think the lesser the σis the more important that event is, because almost all the users are firing the event                                                         Also, if this is standard deviation, there’s no minus value for standard deviation, but for the event “Add wizard”, cluster 1 is showing mi

5303
MikkoKarvonen
Peer Moderator
A
AymericGNew Member
asked in Data Instrumentation
How to track events not related to a user

I want to use Amplitude as my dashboard for my business.Most events are coming from user activity, but I want to also track events that are backend / system events like "Newsletter sent” which are related to multiple users or no user at all.Is it possible in Amplitude? 

12873
A
A
AlexNew Member
asked in Data Instrumentation
Transfer data from one organization to another

Hi, We are early-stage startup and have been using amplitude on a free plan for a year. We created an organization for that and using it.At the moment I’m enrolling in to Amplitude Startup Scholarship and so I had to create a new organization.I’m just curious could I somehow fill up my new organization with data from previous organization. Or in other words, is anyway there to transfer data from one organization to another?Thanks

11552
sydney.koh
Team Member
A
Novice
AbeedaNovice
asked in Data Instrumentation
churn predictor model

I am working on identifying churn behavior. Let me give details about what I want to do. The customers whose subscription renewal + first charge was due in May, I want to see the usage pattern of those who successfully renewed vs those who cancelled. Further, among those who cancelled whether they were on trial or on the monthly plan and while they were on what what was their usage. Eventually I want to come up with some churn predictor model.How can I go about doing this in Amplitude

5042
A
Novice
O
Olaf YiNew Member
asked in Data Instrumentation
How to change Timezone

Hello,I’m currently testing with amplitude, and I’m not getting the time record according to the local timezone I’m in. Is there a way to change timezone?Thanx in advance.

45261
MikkoKarvonen
Peer Moderator
M
Novice
MaxenceNovice
asked in Data Instrumentation
How to call Amplitude Export API with R

I am trying to call the Amplitude Export API (link here: https://developers.amplitude.com/docs/export-api) with R.Below is the explanation but I really don't see how to apply the following using a function like GET or curl functions.curl -u API_Key:Secret_Key 'https://amplitude.com/api/2/export?start=20150201T5&end=2015020

9887
Saish Redkar
Expert
tracy.guo
Team Member
tracy.guoAmplitude Support
published in Product Experimentation
Amplitude Experiment - Resources for Lift Off 🚀

Hello Amplitude Community! We hope that you’re as excited about ✨Amplitude Experiment✨ as we are. Amplitude Experiment is Amplitude’s new experimentation product that allows you to leverage your existing Amplitude Analytics data for experiment targeting and then funnel that experimentation data back into Amplitude Analytics for further analysis. In this post, we’ve put together helpful information and guides for designing and implementing Amplitude Experiment. Note: Amplitude Experiment is available for Growth and Enterprise customers who have purchased the Experiment package. If you’re interested in learning more about how Amplitude Experiment fits into your workflows and its pricing, please reach out to your Customer Success Manager or contact our Sales team for more information. Designing an experiment This material is relevant for the Experiment lead of your experiment team. Design your experiment: Video walkthrough with Gabriel Galarza, Engagement Manager from the Amplitude Profes

11100
tracy.guo
Team Member
N
ncarrascosaNew Member
asked in Data Instrumentation
What's the best way to instrument events for videos?

Hi everyone!I wanted to share with you a problem that I’m facing that is causing me headaches What are your thoughts on how should I instrument events in order for me to start understanding how users interact with the videos we offer? Let me know your thoughts! Thanks

6782
MikkoKarvonen
Peer Moderator

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