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3240 Topics
Q
Quentin CNew Member
asked in  Building and Sharing Your Analysis
Exclude specific events by property not working - Warehouse-native

Hi,We're trying out the Warehouse-native solution to see if it's a reasonable option for our company.While creating Journey charts, we would like to use the "Exclude specific events by property" filter option but this doesn't seem to be working.Could be that we are missing something in the setup but whatever filter we are adding here isn't appearing in the SQL query.Any help would be appreciated!

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Sal BNew Member
asked in  Building and Sharing Your Analysis
Why is my public dashboard giving 500 errors when accessing anonymously?

Hi,I have the following dashboard public link but the charts don’t load with a 500 error if I’m not logged in: https://app.amplitude.com/analytics/share/7207c0b64c154e979afd7082980d6dd6When logged in, I can view the dashboard just fine. Is there some reason the link isn’t working anonymously for me?

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EvgeniyaNew Member
asked in Data Instrumentation
Cohort with users - no e-mails

hello. I´m trying to set up a cohort where I will see only the users with no e-mail address in their UserID. Is my definition wrong? (still see the users with their e-mails in this cohort) 

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Team Member
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Jason BamfordNew Member
asked in Data Instrumentation
Safari on macOS Fails to Load Vue.js Site When Amplitude Browser SDK 2 is Integrated”

We have a Vue.js website that uses Amplitude as a primary analytics tool. Everything works well in general but we have some problems in Safari on MacOS.Once we add Amplitude module into the project, our website doesn't load on Safari. If we remove Amplitude module, it starts loading again.In chrome, it always works well, with&without Amplitude.We are using Browser SDK 2 and we tried both from npm registry(@amplitude/analytics-browser@^2.11.8) and from cdn(v2.10.0) directly. None of them worked for us.We are using Vue.js v3.3.4 with Vite v5.2.8.Can you please help us to figure out what the problem is? 

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skeelNew Member
asked in Data Instrumentation
Multiple users on same device

We have a mobile app on devices, sort of a kiosk situation, that is shared by many different users throughout the day which causes a problem with tracking.To be clear, all users of the app are required to log in. There are no anonymous uses of the app.After the first user logs in and sends events, when another person logs in on that device, all event tracking is sent as the first user. It isn’t until the app is force closed and restarted that events appear as the new user.This is highly problematic as all the data for a dozen users is only tied to one user, causing inaccurate reporting.We are calling Amplitude.setUserId and Amplitude.identify, setting the userId before each tracking call. We have also tried using Amplitude.reset(), but nothing has worked.Can anyone help? Thank you.

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Yuanyuan Zhang
Team Member
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Manuel HannaNew Member
asked in Data Instrumentation
Sync Amplitude cohorts with HubSpot

How to sync amplitude cohorts to hubpsot without losing user properties.In other terms, the current amplitude cohort sync contains all required information, however hubspot is only saving the email. any work arounds to save the remaining properties from amplitude in HubSpot?

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Beth Saunders
Community Manager
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Veronica MachicaoNew Member
asked in  Building and Sharing Your Analysis
Page engagement rate metric

Hey, anyone knows how to calculate page level metrics (keeping constant Page URL dimension).What I need to to build a table with:Page URL > Page viewed event > Engaged event > Page engagement rateThe page engagement rate is calculated as follows: (number of engaged events / number of page viewed events) * 100. However, I'm unsure how to calculate this in Amplitude. I’ve attempted various methods to implement this formula, but for some reason, the results don't align with the engaged/page viewed values when I use the calculator.Again the metric must be page level, not session or user level.Many thanks to anyone that can help

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Jacenda Davis
Team Member
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Jiung ChoeNew Member
asked in Data Instrumentation
What is the reason for "none" being recorded in the event property?

Hello,What is the reason for "none" being recorded in the event property? In our app, we have set it up so that all events are logged with predefined values, and if the value is unknown to the app, it is recorded as 'N/A'. However, in the actual Amplitude data, more than half of the values are recorded as "none."I am curious about the cases where "none" is recorded.

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Novice
archana
Team Member
archanaTeam Member
published in Data Planning and Governance
Getting Started with Amplitude Data - New Amplitude Academy course!

Hi everyone! My name is Archana and I’m a Learning Experience Designer on the Customer Education team here at Amplitude. Are you getting started with the Amplitude Data (BETA) experience? You’re in luck! We have a brand new course in the Amplitude Academy designed to get you familiar with the Data UI and teach you how to plan, implement, and maintain your analytics tracking.Create an Amplitude Academy account to access the course here: Getting Started with Amplitude Data [On-demand course]Have questions? Connect with your fellow course participants and me by replying to this thread. Happy learning!

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Trisha SharmaNew Member
asked in Data Instrumentation
Performance Issue After Adding Amplitude Tracking Snippet

Hi everyone,I’m experiencing a performance issue after adding the Amplitude tracking snippet to my website. Specifically, after implementing the snippet as described in the documentation, my site’s performance has noticeably decreased.I added<script src="https://cdn.amplitude.com/script/<apikey>.js"></script> <script>try {window.amplitude.add(window.sessionReplay.plugin({sampleRate: 1}));window.amplitude.init('<apikey>', {"fetchRemoteConfig": true,"autocapture": true});} catch(eAmplitude) {console.log('Amplitude not installed: ', eAmplitude);}</script> For example, when I click a button to open a Bootstrap modal popup, it now takes a few seconds to respond. However, when I remove the Amplitude tracking code, the modal opens smoothly without any delay.Has anyone else encountered this issue? If so, do you have any suggestions on how to resolve it or optimize performance while keeping Amplitude tracking enabled?Thank you in advance for your help!

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colibritheappNew Member
asked in Data Instrumentation
Can't login - org forgotten

Hi,I forgot my org url, and I can’t login anymore. I use the EU platform.I tried to reset my password, I received the email, but no clue on the org :/Can you help me ?The linked email is colibri.the.app@gmail.comOn a long term roadmap, I think you should find a solution to this issue :)Thank you

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Resty ArtiagaNew Member
asked in Data Instrumentation
Inaccurate new users

Ever since we attached user IDs to users, our daily new users increased significantly. We are only storing events for our ios users and the new users count is surpassing our app download count which doesn’t make sense.

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Megha NanjundaiahNew Member
asked in  Building and Sharing Your Analysis
Error: Failed to save chart.

Hi team. I have been trying to create event analytics and unable to copy/save the dashboard as I get the error failed to save chart. Could someone look into it provide an update on how to fix this issue? It has been happening for the last 24 hours.

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Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in How I Amplitude Series
Going From 1800 to 700 Events with Rinky Devarapally

Rinky Devarapally, Data PM at SafetyCulture, shares the journey her team took to go from 1800 tracked events down to 700. Watch the video to learn what triggered the big overhaul project, the steps the team took, and where they are now…https://amplitude.wistia.com/medias/97y1avmm81

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Amplitude Admin
Community Manager
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in How I Amplitude Series
Data Governance at Scale with Ofir Zwebner

Ofir designed and oversaw the reimplementation of the user tracking framework at Houzz. In this How I Amplitude, Ofir guides us through tracking taxonomy woes to naming convention fun as he tackled data governance at scale at Houzz.https://amplitude.wistia.com/medias/0sh3kkwdnb

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Amplitude Admin
Community Manager
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in How I Amplitude Series
Solving Lead Flow Dropoff with Data with Michael Dewey

There’s a big difference between noticing something strange in the data and actually understanding what’s causing it. For this How I Amplitude episode, we’re joined by Michael Dewey, Lead Analyst at Cars Commerce (formerly Cars.com), who went beyond surface-level metrics to uncover—and solve—the real reason users weren't completing lead forms.https://amplitude.com/community/how-i-amplitude-michael-dewey

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Amplitude Admin
Community Manager
Ani Lopez
Conversationalist
Ani LopezConversationalist
published in How I Amplitude Series
What I Learned Switching from GA4 to Amplitude with Ani Lopez

Longtime Google Analytics user, Ani Lopez, Senior Data Engineer at Unity, made the move to Amplitude. Like all change, the move had its share of ups and downs. In this How I Amplitude session, Ani talks through why the Unity team migrated, and a few of the things they learned along the way.https://amplitude.com/community/how-i-amplitude-with-ani-lopez

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Ani Lopez
Conversationalist
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Weston-AmplitudeNew Member
published in How I Amplitude Series
Running and Validating Activation Experiments with Weston Clarke

Weston Clarke, PM Director at Amplitude, walks us through his workflow on how he identifies growth opportunities, runs experiments, and validates results. Watch how he pairs both quantitative and qualitative data as he takes us through a real experiment to move the needle on activation rates.https://amplitude.com/community/how-i-amplitude-with-weston-clarke

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michael.kuhl
Helpful Hero
michael.kuhlHelpful Hero
published in How I Amplitude Series
Shifting from Reactive to Proactive Data Governance with Michael Kuhl

Michael Kuhl, Director of Growth at Appfire, leads the data and growth team behind 200 apps that live in the Atlassian and Monday.com marketplaces. Almost half of these apps are tracked with Amplitude, which creates a need for data governance at scale that's allowed them to identify patterns, team structure, and governance standards that helped them move from a reactive to proactive data governance models.https://amplitude.wistia.com/medias/f55vzawwgm

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michael.kuhl
Helpful Hero
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Novice
RavenMooreNovice
published in How I Amplitude Series
How One Team Improved Their Data Culture with Raven Moore

I discovered that our quantitative product analytics data was either non-existent, siloed, or weak. So I led a multi-year effort, spanning 2017 to 2024, to operationalize product data. I created tools and methods to quantify research findings and scaled knowledge around data practice. By the time I left, we had built a cross-platform data team.https://amplitude.wistia.com/medias/uzayzl9u1g

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Novice
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in How I Amplitude Series
Which Experiments Boost User Engagement? with Greg Stoutenberg

In this How I Amplitude session, Greg Stoutenberg, Growth PM at FlowFuse, ex-Stack Overflow, shares how he uses Amplitude to generate hypotheses and run a/b tests to boost engagement including correlation features like Compass chart, conversion drivers, etc.https://amplitude.wistia.com/medias/wvapnqb3z0

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Amplitude Admin
Community Manager
patrickthompson
Team Member
patrickthompsonTeam Member
published in How I Amplitude Series
Building Product-Led Sales Models with Patrick Thompson

Patrick Thompson, Clarify.ai founder, shares his journey building PLG motions at Atlassian and Amplitude. We dive deep into actionable tactics including inputs into your PQL model, activation score cards, and user event weighting. Plus, Patrick shares how he uses our Compass Chart and Data Tables to help identify and build your scoring model.https://amplitude.wistia.com/medias/0kcuzhy4lw

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patrickthompson
Team Member
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in How I Amplitude Series
How One Team Goes From Hypothesis to A/B Testing with Junaid Kokan

In this session of How I Amplitude, Freeletics PM Junaid Kokan walks step-by-step through his process of going from hypothesis forming through a/b testing. He uses a real life monetization bet that the team ran, the exact Amplitude charts and features he used to deepen his analysis and analyze results.https://amplitude.com/community/how-i-amplitude-junaid-kokan 

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Amplitude Admin
Community Manager
Saish Redkar
Expert
Saish RedkarExpert
published in How I Amplitude Series
7 Lessons from 7 years using Amplitude with Saish Redkar

Since 2017, Saish has been a cornerstone of the Amplitude community, leading over 1300 discussions on data governance and product analytics. His innovative techniques have redefined data-driven growth. In this session of How I Amplitude, Saish shares his 7 lessons learned after 7 years of using Amplitude.https://amplitude.com/community/how-i-amplitude-saish-redkar 

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Saish Redkar
Expert
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in How I Amplitude Series
Building a (simpler) Growth Model with Ruslan Nazarenko

In this edition of "How I Amplitude," Ruslan Nazarenko, Head of Growth at Scale AI and instructor at Reforge, joins us to share his experience building growth models with Amplitude.https://amplitude.wistia.com/medias/ut8yv2q9qi

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Amplitude Admin
Community Manager

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