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3107 Topics
F
far1234New Member
asked in  Building and Sharing Your Analysis
Transitioning from GA; why don't I understand Amplitude?

Hello, hoping someone can help… Short form of the question:I started to build a basic conversion funnel. Amplitude defaults to “by User” rather than GA’s default “by Session”. Where in the UI do I switch to conversion by session?* Note, I totally get that some people prefer to think in terms of User, but we have micro goals we want to track in-session, as well as user-level macro goals.  Longer form of the question:I’m transitioning from Google Analytics, and find the basics of the Amplitude UI to be utterly confusing. I know that Amplitude is supposed to be more “user friendly” than GA, but I’m finding the opposite is true.I have to google/forum search everything. And rarely find answers. For example, do I need to set up a “raw view” with bot traffic, and a “main view” without? If not, why not? How do I handle bot traffic?Time to conversion is another pain point. I select bins to be by “hours”, and the report displays by “minute”. Random.Is there some sort of paradigm/difference of ph

3532
F
3 years ago
R
roslinepeterNew Member
posted in  Building and Sharing Your Analysis
Microsoft Office error

Trouble accessing Microsoft Office applications like Outlook, Excel, PowerPoint and word. Tried some online repair methods but not worked 0x80040D23. While accessing it shows some error code or error message on my computer or laptop.

2181
Jeremie Gluckman
Team Member
3 years ago
C
Helpful Hero
CCrowleyHelpful Hero
asked in  Building and Sharing Your Analysis
analyzing sessions without a particular event

Using the Formula feature within a segmentation chart, I can measure the number of sessions in which a particular event (or any event) occurs. by simply using PROPCOUNT.I can measure the number of events that occur without a particular event by segmenting Any Event and a particular event by Session ID, then using the formula PROPCOUNT(A)-PROPCOUNT(B).  This will tell me the number of sessions lacking a particular event, but how can I then analyze that segment to see what commonalities occur among those sessions?I’d like to see what events did occur in those sessions.Would Pathfinder help me with this analysis?

3974
Denis Holmes
Team Member
3 years ago
G
gantonaydeNew Member
asked in Data Instrumentation
Getting ids of new daily signups

Hello, is it possible to download the IDs of new signups via the API?What I am trying to obtain is essentially:date1: [id1_1, id1_2, id1_3, ...],date2: [id2_1, id2_2, id2_3, ...]I’ve created a dynamic cohort that tracks the new signups, the Population Over Time graph below is essentially what I need but the `Export CSV` button only downloads the latest date. The Cohort API also doesn’t allow you to specify a time window so I am not sure how to proceed.The same results can be obtained by creating a Segmentation graph and plotting the Sign-up event but there I need to click on every date and download the users manually.Is there a quick way of downloading what I need via the API?

3143
Denis Holmes
Team Member
3 years ago
M
mholdenNew Member
asked in  Building and Sharing Your Analysis
Multi-select vs "and where" to identify users in all three cohorts

In an event segmentation chart, on the right-hand side I am looking for all users who belong to cohort A AND cohort B AND cohort C. (For the event on the left-hand side, I’m using “Any Event”.)1. I can build this by choosing All Users where Cohort = A, B, COR2. I can build this by choosing All Users where Cohort = A, and where Cohort = B, and where Cohort = C. My user count is MUCH larger in 1 than in 2, making me wonder if the build in 1 is actually an OR statement (where Cohort = A or B or C)So, what is the different between multi-selecting user properties and listing them individually?

2541
MikkoKarvonen
Peer Moderator
3 years ago
L
Novice
lanceNovice
asked in  Building and Sharing Your Analysis
Horizontal grouped bar chart not fully displaying in dashboard

Hello, When I create a horizontal bar chart based on grouping two properties, it properly shows all top-level values in the first column of the chart and a group of bars based on the 2nd-level grouping. When this chart is added to a dashboard, I am only able to see the first 3 rows of the chart. I would like to be able to view the full chart in the dashboard. Is the number of rows shown in a horizontal bar chart limited in a dashboard?

3741
Saish Redkar
Expert
3 years ago
D
dmazurNew Member
asked in  Building and Sharing Your Analysis
How to get event name through REST API for existing chart

Hello, I am trying to export chart data out using the Dashboard API but there is no event name data for labelling purposes. There is a setId attached to each data point but it is blank in all cases. This specific chart is a standard segmentation with 3 events A, B, C.Is there a way to extract the name of the event(s) I’m looking at in my chart?

4144
Denis Holmes
Team Member
3 years ago
N
nicolasNew Member
asked in Data Instrumentation
ROLLWIN - How to analyze a lifetime event trigger

Hi, I am trying to analyze if an event is triggered by an user during his entire life time inside our app, dividing that number by the total amount of users who performed a specific event at least once.For example, users who liked a photo at least once since they have installed the app, divided by the total amount of users who performed an event to open a photo - In short, check how many users who are truly interacting with the feature (opening a photo) are giving a like on it.I heard I can use ROLLWIN for that, my current formula is "UNIQUES(A)/UNIQUES(B)", where A = users who liked a photo at least once, and B = users who opened a photo. I want to measure that, but using events analyzed from the entire lifetime of the user.How do I do that? Best.Nicolas 

7094
MikkoKarvonen
Peer Moderator
3 years ago
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ChesterALNew Member
asked in  Building and Sharing Your Analysis
Event Destinations of The same type

Is it possible to add two Event Destinations of the same type (two s3 buckets)?

2481
MikkoKarvonen
Peer Moderator
3 years ago
CaraDavies
Helpful Hero
CaraDaviesHelpful Hero
asked in Data Instrumentation
See returning users (excluding new users)

Hey guys! How can I see returned users only? I want to see their behaviour excluding new users. I need to better understand the difference in behaviour between New users vs returned users. Is there a way to do this in Amplitude (I can see this thread which essentially asked this question here- but found it confusing to follow)Thank you,Cara

15936
CaraDavies
Helpful Hero
3 years ago
D
davidgreyNew Member
asked in Data Instrumentation
Best Practices for Combining HTTP API V2 with JS SDK?

Hi all,Our first tracked events in Amplitude are “User Signed Up” and “User Signed In”. These events are the starting point for the user’s journey.The tracking of these two events needs to be done using HTTP API V2. Any subsequent events (such as “Feed Scrolled”, “Created Post”, etc...) will be done using the JS SDK.A few questions:From what I understand, if we use HTTP API V2 then we have to manually update all the user’s properties such as location, IP, referrer, etc? Should/can we grab those user properties from the JS SDK and then add them to our POST call coming from the backend? We tried doing the above by sending an event with some of the user properties but got a random event ID that wasn’t in sequence with any preceding or subsequent events. We can set event_id to 1 but not sure if that’s recommended. What is the safest way to do this? Basically we want to send an event that the user signed up with his user_id. Ideally it would all be in the JS SDK but we can only safely know

5344
belinda.chiu
Team Member
3 years ago
Y
Novice
yingngNovice
asked in Data Instrumentation
Differences between UNIQUES and PROPCOUNT?

Hi All, I’m curious to know what is the differences between UNIQUES and PROPCOUNT? In one report, I build an event segment (Any event, group by UserID). Then, I use 2 custom formula: (a) UNIQUES (A)(b) PROPCOUNT(B)At the bottom of table, there’s one line breakdown of Formula A: UserID=none. However, in the result of PROPCOUNT, noticed that “UserID=none” is excluded from calculation. Is this exclusion in PROPCOUNT formula due to “UserID=none” is not an unique value? But, how come it was included in the UNIQUES(A) breakdown. Can someone enlighten me on this? Thanks 

10241
MikkoKarvonen
Peer Moderator
3 years ago
H
HuberNew Member
asked in  Building and Sharing Your Analysis
How can I identify what referrers/channels users are using in Amplitude?

Hello everybody.I want to create a report with the channels. To find out where user sessions come from on my landing page.For example, in Google Analytics it shows the channels: organic search, display, direct, email, social, paid search, etc.How can I create a channel chart in Amplitude? Thank you so much.

46245
J
3 years ago
matt
Novice
mattNovice
asked in Data Instrumentation
Unable to create an event-type via the Taxonomy API

Using the python requests library, I’m trying to create an event-type. Here’s the request I’m sending:data = { 'category': 'Test Event', 'description': 'Test description.', 'event_type': 'firebase unit test amplitude'}requests.post('https://amplitude.com/api/2/taxonomy/event', auth=self.auth, data=data)I’m receiving the error: `404 Client Error: Not Found for url: https://amplitude.com/api/2/taxonomy/event`, but I don’t see what I’m doing incorrectly in the documentation: https://developers.amplitude.com/docs/taxonomy-api#create-an-event-type. Is it possible this action is limited to companies with the Govern add-on? 

3711
Jacenda Davis
Team Member
3 years ago
H
harthur90New Member
asked in Data Instrumentation
Safe size for deviceId

Currently i am using md5 as my hash algorithm. I would like to change for sha-256 but I am unsure if i can run into my payload being too large 

2701
Saish Redkar
Expert
3 years ago
R
ragNew Member
asked in  Building and Sharing Your Analysis
Export data to GCS

Hello, We have Starter Plan of Amplitude. I am trying to export the data to GCS. I followed your article to setup the export data to GCS(Google Cloud Storage).In the Data Destination, I could see only Zendesk Connect. How can I get the GCS option in the Data Destinations. Is it specific to a particular account type or is it available for every type of account? Let me know if you need any other information. Raghav

4012
R
3 years ago
K
kamaljitNew Member
asked in Data Instrumentation
400 bad request in export API

We are data pipeline company. So many amplitude customers sync their data through Fivetran to their warehouse. We use export API to sync the amplitude events. When the data > 4GB then amplitude gives 400 BAD request exception. But we can go till 1 hour interval. Then also if it gives 400 then only solution available is S3 export(https://help.amplitude.com/hc/en-us/articles/360044561111-Amazon-S3-Amplitude-Integration). But one of our important customer is a gcloud customer. So he can’t opt for this S3 solution. We don’t want to use our own S3 bucket either. Is there any other alternatives available like going even below 1 hour or use gcs bucket for export.

7112
K
3 years ago
reubenoconnell
reubenoconnellNew Member
asked in Data Instrumentation
Duplicate events for Viewed Page

Hi,I have just restarted using Amplitude and I’ve since noticed that I’m getting a lot of duplicate events for pages. The same page will be shown as separate events every time it’s accessed. We do have cross-domain tracking dressing the URL’s (our site is built on Shopify and we’ve had to implement this in order to see referral sources correctly). Is there any way around this to stop the duplicates coming in but keep the ‘core’ event so that we can make it useable?E.g. /shop/products will never show as the same even Our integration is via Segment. Best,Reuben

11691
Saish Redkar
Expert
3 years ago
T
tutyhulitNew Member
asked in Data Instrumentation
Overall total registered users per month

Hello I want to create a bar chart in which I can see the overall registered users per month on my app .Example : January :187 users , February 200 users .I have an user id property and i can check the overall users right now but i didn't figure out how to group it by months and see the difference . 

2791
Saish Redkar
Expert
3 years ago
S
StevenNew Member
asked in Data Instrumentation
How do I see acquisition cohort in amplitude?

 This one. How do I see it? :(

3583
Denis Holmes
Team Member
3 years ago
E
execcNew Member
posted in Data Instrumentation
Events not showing up in Amplitude (looks like some events are lost)

Hello! I’ve implemented an integration with Amplutude via a js SDK. I’m able to see all my events, however some events are not showing up in Amplutude itself, despite showing in debugger and in Network tab of the browser.For example: Here are a screenshot of a debugger. All events have the same Session Id equal 1637612692926. I’m also able to see events being sent in a network tab of the browser.However, in Amplitude dashboard I can only see so many events: Looks live event recording broke after E_LOGIN_ATTEMPT.What can I do to fix it? Thanks in advance! 

10053
Amplitude Admin
Community Manager
3 years ago
H
HuberNew Member
asked in  Building and Sharing Your Analysis
Measurement of sessions of the entire website and per page

Hello,I have 2 questions.Question 1Is the sessions that Amplitude measures the total number of sessions for the entire website? Question 2How can I measure the sessions of each internal page? Thank you very much for your help.

4123
Saish Redkar
Expert
3 years ago
C
Novice
cesarribeiroNovice
asked in Data Instrumentation
Errors initializing React-Native SDK

Basically, it’s the same issue as here: https://github.com/amplitude/Amplitude-ReactNative/issues/96, while trying to run web version.My package versions:@amplitude/react-native": "^2.6.0"react-native: "https://github.com/expo/react-native/archive/sdk-42.0.0.tar.gz"

6795
C
Novice
3 years ago
A
artcitiesNew Member
asked in Data Instrumentation
Chart metric not showing up

I've been seeing this for a few days, on the dashboard chart metrics (conversion rates) won't load:  Is there something I need to adjust to fix this?FYI - when I click into the chart I can see the conversion rate all right, just not on the dashboard.

3464
Yuanyuan Zhang
Team Member
3 years ago
A
andrewsNew Member
asked in Data Instrumentation
Does Amplitude Actions benefit from the Amplitude client side SDK implementation or is it redundant?

Hi all,Long time Amplitude user, super excited to be implementing it again and seeing what’s new. One question, we’re using Segment and your documentation recommends implementing the client side SDKs for a couple benefits (https://help.amplitude.com/hc/en-us/articles/217934128-Segment-Amplitude-Integration#pros-cons-of-client-side-bundled-integration).However reading the Amplitude Actions documentation, it sounds like the core benefit (session tracking) of implementing the client side SDK is “auto-magically” handled by Segment and passed via Cloud mode for Amplitude Actions.  Does that mean implementing the client side SDKs for mobile devices are completely redundant?  What would we be missing if we’re using Cloud mode?  Just want to be clear about this.Kind regards,

2901
ning.chang
Team Member
3 years ago

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