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3250 Topics
vaishnavilife
vaishnavilifeNew Member
asked in Data Instrumentation
How to Improve our results using Google Search Console for Vaishnavi Life

Hello all We are marketing team of Vaishnavi Life we are still trying to improve our results for our Homepage by using google search console 

5082
Denis Holmes
Team Member
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Novice
wxqhilowNovice
asked in  Building and Sharing Your Analysis
How do I track what happened to a particular object/group?

How do I track the events that occurred to a particular object/group? Is there a particular chart type that might help with this? The user/account look up looked promising, but didn’t pan out. I’m playing with the demo and I can see a stream of events for a particular user. How do I see the stream of events for a particular playlist in the demo? If I have a bunch of events with the same property is there a way to see all the events that occurred with a given value of that property. This would be another way that I might want to solve for this use case

4616
Saish Redkar
Expert
Y
Helpful Hero
yuning.yanHelpful Hero
asked in Product Experimentation
Segment+Amplitude:Does cloud mode support A/B testing?

Dear Amplitude team,We send APP user data to Amplitude through Segment on Cloud Mode, and could you help me to confirm if this can support A/B testing in Amplitude?Is there any refer docs?Thank you on advance Looking forward to your replyKind regards

3847
tracy.guo
Team Member
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Conversationalist
hypotatoConversationalist
asked in Data Instrumentation
Reconcile users on our landing page with users in our web app

Hey EveryoneIs there a way I can track users that visit our landing page and merge them with the tracking of users on our web app (on a subdomain)?Our landing page is on Webflow. When users sign up, they will go through an auth0 sign up page before getting redirected to our web app (on a subdomain url). I already have Amplitude working on webflow through the javascript sdk (so I can track visitors and UTM sources), and I also have working on our web app using backend server tracking through HTTP requests (to track actions on our product), but I can’t reconcile the two, and they seem to be getting created as separate IDs. I’ve tried following https://help.amplitude.com/hc/en-us/articles/115003135607#h_f717e48c-460c-4a17-abd7-102327673798 to set up cross domain tracking, but we can’t pass the device ID from webflow to our web app, because a user needs to sign up on a third party auth0 page in between.Are device IDs suppose to be automatically reconciled, or are we missing a setup (e.g. d

8279
Denis Holmes
Team Member
I
IamAlexanderNew Member
posted in Data Instrumentation
I stopped receiving events from new users

Hello everybody, Today since 7 in the morning, I stopped receiving events from new users, I have tried to create several charts and in all of them it appears as zero, however when I placing the property of any user it throws me events without any problem.Does anybody know what is it due to? Attached you will find an image. Chart with “new user property Chart with any user property: 

2535
belinda.chiu
Team Member
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Helpful Hero
luigi7upHelpful Hero
asked in Data Instrumentation
Amplitude Actions and Session override or reset

Hi, I have a segment library (2.0) added to my Vue JS app that is sending the data to Amplitude Actions destination.A magical thing happens with the new Amplitude Action destination - It sets the Session Id automagically :)Question 1: Once a user logs out in our web app, I’d like to force the session restart. I am not sure how to do it. I’d expect that analytics.reset() resets it, but it does nothing to the localStorage.analytics_session_id .I also tried sending my custom properties object within the identify() call or the .page(), but this gets ignored:integrations {    Actions Amplitude {    session_id: 1647499028386   }} So the question is how could achieve clearing session id once the user logs out the app?Question 2 if Segment is session agnostic and leaves that to us to implement (at least it used to be before the analytics 2.0) how is it that Segment debugger shows the integrations.Actions Amplitude.session_id then?  The weird thing is there is no mention of SESSION in the sourc

17822
L
Helpful Hero
juliana
julianaNew Member
asked in Data Instrumentation
Appsflyer install doesn't match

Hello! How to determine what is the reason for not matching appsflyer Install events? What parameter from both systems is used for matching? Can ATT status “not determined” be the reason for that matching doesn’t work?How to check if these events are coming to amplitude and waiting for matching?  

11144
juliana
H
hvskrishnakanthNew Member
asked in  Building and Sharing Your Analysis
logEvent is undefined

I am trying to log an event using userID, but unfortunately it was throwing an error saying that logEvent was undefined. Below is the code I am using amplitude.getInstance().setUserId(email).logEvent('Event Clicked',{'App Name' : app_name}); Note: Doing this in React JS

7033
Jeremie Gluckman
Team Member
M
munkyuNew Member
posted in Data Instrumentation
Traffic #s from Chinese traffic sources differs quite big between GA and Amplitude

Hi, everyone. We have a problem with Traffic from China. Traffic #s from Chinese traffic sources differs quite big between GA and Amplitude.Is it related to something like the Amplitude IP block issue from the Chinese region as well?Thx :)   

2441
Jeremie Gluckman
Team Member
Y
yaqiNew Member
posted in Data Instrumentation
longitude and latitude in Ampitude

https://help.amplitude.com/hc/en-us/articles/215562387-User-property-definitionsIn the doc, it says the longitude and latitude of the users would be tracked automatically however when I checked in chart, it all shows None. How can I turn on the location tracking?  

8333
Jeremie Gluckman
Team Member
F
FerNew Member
asked in Data Instrumentation
How To Setup European Data Residency

I would like to now where I can find the full information about how to setup the EU data residency. (payed account)So far this is what I have found:https://developers.amplitude.com/docs/javascript#eu-data-residencyFor EU data residency, project need to be set up inside Amplitude EU and SDK initialized with api key from Amplitude EU first.https://help.amplitude.com/hc/en-us/articles/360058073772#view-and-edit-your-project-informationSettings > Projects > [NAME of the  project]API Key: This is the project’s API key, used for calling Amplitude’s APIs. Only Admins and Managers can view the API Key.But I think I am missing something 

41222
Z
Team Member
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Helpful Hero
luigi7upHelpful Hero
asked in Data Instrumentation
Best approach to differentiate navigational from user actions events

Hi everyone! We’re using Segment and Amplitude for our product analytics in a single page application.I’d like to separate somehow our actions based events (clicks, submits, hover...) from the navigational ones (when the route changes) to be able to leverage the path finder analysis and other analysis where we’re just trying to figure out what are the most common navigational patterns.  Ee’d like to make it pretty easy to reverse engineer paths to a certain Goal by specifying the Goal event as the final one and then analyse the previous navigational eventsSo, are there any best practices around this topic or should we use a custom event property like type or category like this:Clicked Menu Item { item: “home”, category: “click” } Viewed Homepage { category: “view” } Clicked Menu Item { item: “pricing”, category: “click” } Viewed Pricing Page { category: “view” } Clicked Menu Item { item: “cart”, category: “click” } Viewed Cart Page { category: “view” } Clicked Add To Cart { category: “

6511
SheenaGreen
Super Helper
C
chandrakantNew Member
posted in  Building and Sharing Your Analysis
Discrepancy regarding user session count vs user count based on event for specific timeframe

Hi Team,we have made 2 report in a dashboard which gives us user count for particular event common to both graph.In User session Report : we get 1 unique user (paid section) on day 22 Feb 2022 who performed competiton event for that session. whereas In Competition User Sessions : where we made report based on event performed for those session (Competition - paid section)  where that user goes missing. Please find attached screenshot for both activity. we request if your team can help us to discuss these points over call would give us more clearity. Competition User Session ( Paid)  for 22nd Feb count : 0User Session ( Paid)  for 22nd Feb count : 1   

2083
Jeremie Gluckman
Team Member
G
garrettg123New Member
posted in Data Instrumentation
Anonymous user data not showing up in event stream once identified

The anonymous events are showing up in the User Lookup (eg. Viewed Login Page), but when I click on the anonymous ID, it shows their userID and doesn’t show any events from when they were anonymous (only after they are identified).

3922
Jeremie Gluckman
Team Member
N
NolwwwNew Member
asked in Data Instrumentation
Event reconciliation with Amplitude

Hello ! I have a web app on which there are:Anonymous users that navigate without providing any information (all we have for Amplitude is the device_id) Users that gave their e-mail address to get things such as resources (PDFs, videos, ...) (we now have device_id and email) Logged users (we now have device_id and user_id) I know we can use the user_id to reconcile all device_id, but I have some additional questions: If the user connects on two different devices (and thus have two device_id aaaa and bbbb), will Amplitude reconcile the two device_id, as long as there is the user_id associated with both device_id? (I assume that’s the case, but I just wanted to make sure) Can I use the e-mail address to reconcile events? For example, if I have 10 events with only the device_id (= aaaa), and one event with email (example@gmail.com) + same device_id (aaaa), can the e-mail be used to reconcile the events having device_id aaaa? If I have 10 events with session_id aaaa and e-mail example@gmai

5395
Jeremie Gluckman
Team Member
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in  Building and Sharing Your Analysis
How to batch select values

Hi, Guys. I want select so much car_no, how do i do it fast？ 

3251
Saish Redkar
Expert
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
why a user have two device_id

Hi, guys.I notice a user have two device_id, but I don’t know why. can you help me?follow is user link: https://analytics.amplitude.com/carsome/project/335956/search/amplitude_id%3D368157807133https://analytics.amplitude.com/carsome/project/335956/search/amplitude_id%3D369928101669

13216
X
Well-Versed
D
dwatsonNew Member
asked in Data Planning and Governance
Return average session length by user through the API?

Hey, I am trying to find the average session length by user. I know this is possible on a chart but using the endpoint: GET https://amplitude.com/api/3/chart/CHART_ID_HERE/queryOnly returns 1000 user ids. Another way would be to use the user activity endpoint but this would be a long process. I essentially want the following endpoint:GET https://amplitude.com/api/2/sessions/peruserBut with the ability to group by cohort, property or those who have performed a particular event.

3711
MikkoKarvonen
Peer Moderator
P
pasha.shwartzNew Member
asked in  Building and Sharing Your Analysis
Files saved in gz format and not csv on the S3

Hi ,I am quite new in Amplitude and recently successfully implemented S3 integration by the book as listed below . https://help.amplitude.com/hc/en-us/articles/360044561111-Integrate-Amplitude-with-Amazon-S3Everything works fine exclude the format of the file is .json.gz instead of CSV as expected . Is there a way to change a format to CSV by default  ?  

10592
Yuanyuan Zhang
Team Member
S
santhoshMgNew Member
asked in  Building and Sharing Your Analysis
Changing the session_id Manually

Hey folks,I am not able to set the session_id manually using the js sdk. Is there any way where i can change the session id.

11252
S
S
sam_tooseNew Member
asked in  Building and Sharing Your Analysis
Can User Properties fire as null on events even if a User Property for that user has been seen before?

Hi All,I have a question around user properties with the goal of getting an accurate understanding of our MAUs.We have a platform which allows our admins to impersonate a client user, this allows them to see an identical version of the platform that the client user would see. The admin can then complete tasks on their behalf which fires events as the client user.I want to be able to tell the difference between events fired by a real client user and an admin impersonating a client user.There is a user property we use called impersonating_user_id which captures an id of the admin who is doing task on their behalf.My question is: If an admin 1234 impersonates the client user 5678 on Monday and fires an event the user property impersonating_user_id would capture user 1234 on that event.If the next day the client user 5678 logs onto the platform as does actions themselves and fires events. In this case would the impersonating_user_id property fire as null as no one is impersonating? or does

4853
S
A
Antranik Andreh KiloyanNew Member
asked in Data Instrumentation
Defining a Cohort of people who have not done a particular event

How can I define a Cohort to group people who have not done a particular event. For example we have an event that allows people to download a file, but I want to group the people who have not downloaded the file.Here, the event defined by us on Amplitude is “download_file”, but we want to group users who have not done the latter event.

4556
A
G
Novice
GnomemayrcyNovice
asked in Data Instrumentation
Events stack in the payload

There is a website with Amplitude JS SDK installed. Hits are being sent to my custom server  and then redirected to the amplitude. To do so I’ve set ApiEndpoint parameter for init method. The thing is, when I fire a few events one by one, each hit contains data about the event it was fired by and all the previous events within current page load (if the page is reloaded it starts from the beginning again)For example, I fire the first event “Click button”, payload contains only data about this event. Then I click one more time, so “Click button” fires again. In this case payload contains info about the first “Click button” and the previous click and so on. If there are 50 events, last payload would contains all of them. What could be a cause of this issue? 

7675
G
Novice
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LeoMNew Member
asked in  Building and Sharing Your Analysis
Frequency Grouped 6-10 Days

Hi Everyone! I am trying to figure out how to ungroup the frequency from 6-10 days to 6 times 7 times 8 times 9 times.

3711
Saish Redkar
Expert
REM5 Studios
Well-Versed
REM5 StudiosWell-Versed
asked in Data Instrumentation
Completely Unable to Ingest Events With No User ID (HTTP API V2)

Hello! I’m using Amplitude HTTP API v2 for a WebGL project, where users are anonymous. The Amplitude documentation clearly states “Don't set the user ID if there isn't one.” So, I did that, but whenever I upload an event without a user ID I get this error: 400 Bad Request:{    "events_with_missing_fields": {        "device_id": [            0        ],        "user_id": [            0        ]    },    "code": 400,    "error": "Request missing required field"} So, then I tried to send an event with the user_id set to an empty string and got a different error (also happens if “null” is sent): 400 Bad Request:{    "code": 400,    "events_with_invalid_ids": {        "user_id": [            0        ]    },    "error": "Invalid id provided: omit the user_id or device_id field if they are unknown"} This is quite the conflict. The HTTP API v2 appears to be completely unable to ingest events that don’t contain a user ID. Could someone from the Amplitude team please fix this issue on the back-

20646
Denis Holmes
Team Member

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