Using Amplitude

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2241 Topics

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India Partner NetworkNew Member
asked in Data Planning and Governance

Adding event/user properties as filters

While trying to add a user/event property as a filter we are being asked to upgrade to a paid plan? Can someone please confirm if the feature to add user/event properties not included in the free plan or is there a way to add it? This is urgent! TIA!

1
I
2 months ago
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Bautista VarineNew Member
asked in Product Personalization and Audience Segmentation

User_id - User properties

When I use the User_ID property in a Chart (data table) I get less than if I view the user_id by Audience. (I am using the same filters) Why can this be?

1
Larkin Barnard-Bahn
Helpful Hero
2 months ago
K
Kashif ArainNew Member
asked in  Building and Sharing Your Analysis

Subtract two values for the same event in a line chart

I’m looking the track the numbers of customers lost in each month via line chart. Ideally I’d want to be able to subtract the value of this chart in February with the value in January for the same event. How is this possible in Amplitude?  

1
Larkin Barnard-Bahn
Helpful Hero
2 months ago
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Will DNew Member
asked in Data Planning and Governance

How to set default home page for all users?

Hi there,I’m the project owner for my organization’s Amplitude space, and I would like to set a default home page for all users in the project. I changed my own personal home page, but that only affects my experience. The reason being that we set default filters/segments on all charts, and the starting home page provided by Amplitude does not contain those filters/segments.Thanks,Will

2
W
2 months ago
G
Novice
Gerrit MewesNovice
asked in Data Instrumentation

How is time to convert calculated?

We are wondering how time to convert is calculated, i.e. is the first step 1 event taken as start point or the last?   

1
dangrainger
Super Helper
2 months ago
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Advait PatilNew Member
asked in Data Instrumentation

Latitude and Longitude accuracy seems random

Hi, we’ve experienced some random variance in accuracy with regard to geo-location in native apps.Is there anything bespoke/additional to do when implementing the SDK that anyone’s aware of? e.g. some kind of artificial delay if the device takes time to resolve an accurate value and/or logic to only read it if on cellular data versus wifi etc.?

4
A
2 months ago
A
AlgomoNew Member
asked in  Building and Sharing Your Analysis

Object-centric graphs

Hi, one of my company’s products is a chatbot widget you can install on your site. I would like to track the number of currently installed widgets and other widget-centric metrics on Amplitude.I have the following event:Name: widget_visit Properties: client_id, widget_idIt gets sent when an end user lands on a site that has our widget installed.From that data it’s theoretically possible to infer the current number of installed widgets by counting all widget_visit events for unique widget_ids. I managed to create a segmentation chart with a number of installed widgets per day by grouping widget_visit events by widget_id and counting unique properties with the PROPCOUNT formula.The problem is that I don’t see how I could take this any further, for example to create a widget installation retention graph -- what percentage of widgets still receive widget_visit events after N number of days.Is something like that possible in Amplitude?

1
Larkin Barnard-Bahn
Helpful Hero
2 months ago
R
Ruslan FattakhovNew Member
asked in Data Instrumentation

Not show sessions in User Sessions

I have a collection of events associated with session_id.However, when selecting the UserSessions tab, no sessions are displayed. I have attempted to view both events performed within sessions and standalone sessions.  

4
Larkin Barnard-Bahn
Helpful Hero
2 months ago
Q
quintinparNew Member
asked in  Building and Sharing Your Analysis

Compare how many times events have been triggered

I have five events that I need to compare and see the number of times they’ve been triggered in a period. y axis is the frequency and x the event names. How can I achieve this?

1
Saish Redkar
Expert
2 months ago
R
Rahul GautamNew Member
asked in Data Planning and Governance

Restrict Access on Custom Events

I have a query on access on custom events.In my org, We have user's creating a bunch of custom events for their own use cases.Among them, I want a few custom events to be gold standard, and to be used by many people. Especially, I want only select people to be able to edit the definition of those custom events, and rest of the users should still be able to create their own custom events.So in simple terms, I want user A to be able to create a custom event, but not edit a specific Custom Event. Is that possible in Amplitude somehow??

2
JennRu
Community Manager
2 months ago
Q
quintinparNew Member
asked in  Building and Sharing Your Analysis

How do I show a single value in a table/dashboard

I need to show cumulative new users as a single value in a table. How do I achieve that? An example link would be helpful.

1
Saish Redkar
Expert
2 months ago
C
Caleb DykemaNew Member
asked in Data Instrumentation

Not seeing number of sessions or our users' time on app

I'm not able to see my users' number of sessions, or their time on the app. We are using Segment to get the data from our React Native app before sending to Amplitude, so I'm wondering if there was a missed step when we made the integration. Has anyone faced this issue before? 

3
Saish Redkar
Expert
2 months ago
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Natalie BarbuNew Member
asked in Data Instrumentation

Amplitude is not accurately tracking new users and active users

We have been using Amplitude for months and this month (July 2023) we noticed that the new users and current users on Amplitude is off. On July 12, it showed having 1000+ MAU for the month of July and hundreds of new users. When I checked back on July 14, there were less than 100 new users, a couple hundred active users, and hundreds of dormant users. We use Firebase as well and can see that we have hundreds of new users but Amplitude is not reporting them.  Please help because this is throwing off all of our analytics. We have not changed anything in our code base that can account for this change - especially since this happened mid month. 

2
N
2 months ago
N
Neo KimNew Member
asked in Data Instrumentation

I cannot create a new custom event with the name of already deleted event.

Hello, I just deleted a custom event in order to recreate it from scratch. But it is not allowing me to create another custom with the same name. It says ‘Unable to create an event with a name that already exists’. But the event is already deleted! As the event name is coded in the app, I have to keep the same name in Amplitude console. Is it unable to reuse a name of deleted event? Really?

2
Esther Trapadoux
Community Manager
2 months ago
J
Jonathan ChanNew Member
asked in  Building and Sharing Your Analysis

Creating charts from planned events and parameters?

Hi Amplitude!  Love the product! I’m trying to build out a good data governance practice so I had all my development done in a separate “development environment” project. There are a few rare events that don’t happen readily in production, but I would still like charts created for them. I’m able to create the chart in dev, but when I try to transfer it to prod, I get the error:“Heads up.Some events or properties from the previous project do not exist in the new project.” Then the properties and events I set disappears from the chart I was trying to transfer over making me very sad. Is there any way to create charts off of planned events/properties? If not, is there any way to transfer these charts over and make it somehow keep these missing properties and have them populated when the events/properties become available? Thanks!Jonathan

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Esther Trapadoux
Community Manager
2 months ago
C
Well-Versed
carissa.mokWell-Versed
asked in Data Planning and Governance

Renaming Events and Properties

Hi! I was wondering if it was possible to rename event names or event/user properties after they’ve been initialized.

9
Esther Trapadoux
Community Manager
2 months ago
F
Novice
frank.serafineNovice
asked in Data Planning and Governance

"Suggestions" in Amplitude Analytics and Data -- Is this ChatGPT?

I noticed a new feature pop up in Amplitude Data -- “suggestions” on event names, property names, and descriptions.Is this an implementation of ChatGPT or a GPT variant of some sort?If so, would you please point me to where in the “fine print” we automatically consented to have our data used with a GPT variant?Other SaaS companies force you to either consent or reject to this use of your data before making the feature live in your account, which would be good form, given the complicated tangle of ethics and privacy issues at play in the generative large language model side of the industry. Also… My company would like to opt-out of giving our consent and request the means to do so.

4
Esther Trapadoux
Community Manager
2 months ago
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Novice
Gerrit MewesNovice
asked in Data Planning and Governance

Event not counted in conversion funnel

we can see that for my test case, there were 3 upload attempts before a successful conversion (frequency view). When i look at the funnel conversion though, only 2 out of 3 uploads are counted. Why is that? Is the number of subsequent events limited by its predecessor?  

0
G
Novice
2 months ago
M
MNDONew Member
asked in Data Planning and Governance

Updating Property Descriptions in Bulk

Hello everyone,I have a question regarding updating property descriptions in bulk and I would greatly appreciate your input on this matter.Is it possible to update property descriptions using a CSV or do we have to manually input the descriptions through the "Property" tab?Recently, I discovered that when importing a CSV from the "Events" section, the property descriptions are only reflected for properties associated with that specific event. It seems that updating descriptions in bulk through CSV imports is not currently supported.If anyone has any insights or alternative approaches for efficiently updating property descriptions, I would be grateful to hear your suggestions.Thank you for your time and assistance.

2
M
2 months ago
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Fran6New Member
asked in  Building and Sharing Your Analysis

Rolling windows and offset use after subscription

Hey there,I’m trying to use the rolling window and offset in a Segmentation chart but I don’t really understand how to properly use it. I’m working at a media company and my purpose is the same as you’re mentionning in this article : I would like to know the users that read very few articles after subscribing to an offer.  So we have an event that exist when a subscription is confirmed but i don’t know how to apply it in my chart so i can see this cohorte of people not reading after their subscription. Thanks for your reply !  In a nutshell : I want to apply this to my case based on my two event that are ”subscription confirmed” and “read an article” 

2
Larkin Barnard-Bahn
Helpful Hero
2 months ago
I
imanuelvicNew Member
asked in Data Instrumentation

Amplitude Logger [Error]: Invalid id length for user_id or device_id

Hello!I'm getting this error when using from @amplitude/analytics-react-nativeIn Android is work and it appears on the my amplitude dashboard, but on iOS it doesn't work.I try in my Development Environment, this picture only show from android only Here’s my code when user login:  initializeAmplitude = async () => {        init(AMPLITUDE_API_KEY)    setUserId(this.props.userAccountInformation.members.id.toString())        const event = new Identify()    event.set('properties', this.props.userAccountInformation.members)    event.set('platform', Platform.OS)    identify(event)        track('Auth Middleware')    track('App Version', { version: Application.nativeApplicationVersion })        this.props.navigation.replace('MainNavigator')    return true  }

5
eddie.gaona
Team Member
2 months ago
A
Asoka WotuloNew Member
asked in Data Instrumentation

How to remove user properties that have "$set" and "$setOnce" prefix

I have an issue where some UTM parameters have the prefixes "$set" or "$set_once".I discussed with the team at Segment, which we’re are using to send the events, and they’ve since fixed the issue on their end.However, the issue is still there on Amplitude's side. One suggestion the Segment team had was to remove the affected UTM parameters so that future events will be recorded properly.How can I remove these UTM parameters? or is there a better approach to solving this?

1
Saish Redkar
Expert
2 months ago
S
Novice
shani cohenNovice
asked in Data Instrumentation

Funnel analysis not working as expected

hello, I have a problem with a funnel im building, I am missing data there and would like you help with what am I  doing wrong with the funnel configuration:this is my funnel configuration and the resultbut when I  am looking at a specific user journey:I would expect this user to complete the whole funnel, but as you can see there aren't any users who completed the funnel.  I would appreciate your help   

1
Saish Redkar
Expert
2 months ago
M
Muskan PaliwalNew Member
asked in Data Instrumentation

Not seeing data from bigquery

Hi, I have added all the BigQuery tables as sources into Amplitude. I can see events being ingested from Bigquery as well under the ingested events but I can’t see the events in `Events` section?While there is not ingestion error and even if there is one, I can see 7 out of 10 events being ingested, but no Events found on the graph shown for last 7days neither under the Events section.The screenshot: 

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Saish Redkar
Expert
2 months ago
A
Helpful Hero
Aman KediaHelpful Hero
asked in Data Instrumentation

Big Query ingestion issue

Hi, We recently integrated Amplitude in our app. We have a lot of older events data which we also wanted to ingest so as to avoid a cold start. We linked out big query and after running the query we got a success feedback and no errors. However, we can’t see any events in our dashboard. Why might this be happening and how do we fix this? 

14
A
Helpful Hero
2 months ago

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