If you're ever feeling stuck or have a question about using Amplitude, you're just a few clicks away from real-time help—thanks to our new AI-powered assistant.
Step 1:
Click the (?) icon in the upper right corner of your Amplitude workspace. This opens our Digital Customer Success Center.

Step 2:
Explore everything the Digital Customer Success Center has to offer, including:
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Submitting feature requests
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Browsing help docs, the Amplitude Community, and Amplitude Academy
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Voting on integrations you'd like prioritized in our roadmap
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Checking operational status
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And most importantly… chatting with our AI agent!
The AI assistant pulls from all our documentation to give you a synthesized, context-aware response—24/7.

Step 3:
Start chatting with the Amplitude Data Monster (yes, that’s what we call it!).
It’s fast, responsive, and a great first stop for self-serve support. Keep in mind: AI might not always nail it on the first try—but with a specific question and a bit of feedback, it can get you to the right answer faster.

Need more help? We’ve got you covered:
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Reach out to the Amplitude Support Team for technical help
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Join the Amplitude Community to learn from other customers and Amplitude team members
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Chat with fellow users in real-time via our Community Slack
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Grow your skills in the Amplitude Academy
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Dive deep into the Amplitude Docs anytime
Happy exploring, and Happy Analytics!