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Hi all! We are trying to send lists of users from a cohort to Mailchimp every hour. When I define the cadence to be a scheduled sync on an hourly basis, the sync fails pretty immediately. When I do a one-time sync, the sync passes. The error comes up pretty immediately. Does anyone have any ideas on what could be happening? Thank in advance for your help!

 

 

Thanks for posting here @Esha Here’s the relevant section of our developer docs to help as you troubleshoot. We’ve also forwarded this to our support team. 

Thanks @Amplitude Admin ! Looking forward to hearing back from you soon :)

Hey @Amplitude Admin , gently checking in! Would you happen to have a eta on when the team can get back to us with a possible solution? Thanks so much for all your help!

Hi @Esha I hope all is well. I’m closing the loop. The team is still investigating and will get back to you in an email.

Hey @Jeremie Gluckman , thanks for getting back to me! We’re committed to getting this sync working asap so please let me know if there’s anything I can do to speed up the investigation here. Thanks!

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