Skip to main content

Product Personalization and Audience Segmentation

Ask questions about our self-serve personalization engine for marketing and product teams called Amplitude Audiences.

  • 103 Topics
  • 226 Replies
103 Topics
R
reyNew Member
asked in Product Personalization and Audience Segmentation
How to get users email list?

We have set y=up Segment to send events to amplitude and it's all good. Our goal is to understand our app users' behavior and to also be able to identify them and get their emails to build up our product/marketing campaigns. However, we don't seem to find where to pull up users' email lists at once. All we are able to do for now is to look up users one by one and fetch their emails.

5234
R
1 year ago
J
jasonwijesuriyaNew Member
asked in Product Personalization and Audience Segmentation
Specific cohorts not loading or showing '0' even though there are sample users shown

We’re working on a segmentation model in our business, and are using amplitude’s cohorts to help define said segments.However, in certain cases either the cohort doesn’t seem to compute and populate any users OR it populates and showcases sample users, but still shows the total as ‘0’.Is there a specific time period we need to wait before this populates/computes correctly? It’s been roughly 24 hours so far. 

2425
Jeremie Gluckman
Team Member
1 year ago
J
JasonImmerselyNew Member
asked in Product Personalization and Audience Segmentation
How would I create frequency buckets for # of unique daily sessions over a week/month

I want to create a chart that tells me how many unique users performed any active event on 7 days, 6 days, 5 days, 4 days, 3 days, 2 days, 1 day for the week, or 30,29,28… etc days for a month.Stickiness gives me an average - is there a way to break that number into buckets?

2141
Jeremie Gluckman
Team Member
1 year ago
D
Novice
dykimNovice
asked in Product Personalization and Audience Segmentation
Redshift query to find unique users

How can I modify my Redshift query to find a unique user that includes the merged Amplitude ID in addition to the WHERE condition?The results of the query from the Amplitude segmentation and the unique user I found in Redshift are different, even though the WHERE condition and duration are the same. The number of the unique users from Redshift more then amplitude’s result.I suspect that the difference may be due to the merged Amplitude ID, device ID and user ID.Could you please help me with this issue?I’ve already read below articles.https://help.amplitude.com/hc/en-us/articles/115003135607https://help.amplitude.com/hc/en-us/articles/206964247-Redshift-Active-users

3052
D
Novice
1 year ago
S
SkampNew Member
asked in Product Personalization and Audience Segmentation
Uploaded user ID cohort reduced by half

I imported a cohort from a CSV file with x k rows of user IDs (email addresses). Amplitude is now showing an amount of significantly less users (cut by a couple thousand) in “population over time”. Why doesn’t this compute to the original row number in the CSV file? Where is the exclusion of user IDs happening? Thanks.

2491
H
Experienced
1 year ago
T
Trang NNew Member
asked in Product Personalization and Audience Segmentation
Mismatch in SUM displayed and the summing of events divided by day.

I’m counting uniques performing event Application Installed.In the data table, I see the sum of unique displayed in the first row does not match with the sum of its components. It is 122 # (55+46+14+8)=123.What are potential reasons behind? Any directions I should follow to explore the causes of this mismatch?Thanks everyone! 

1962
T
1 year ago
A
Alex CamilarNew Member
asked in Product Personalization and Audience Segmentation
Users from specific countries are not logged in Amplitude

Hey everyone, We’ve started using Amplitude roughly 3 months ago, and we discovered this week that users from Australia, New Zealand and Ghana (possibly other countries as well) are not being picked up by Amplitude whatsoever. Our other analytics tools are picking them up though, so we’re wondering what could be the issue with the Amplitude implementation that’s stopping us from getting any kind of events from these users. Is it something related to the device locale? is it a bug with Amplitude?  Thanks!Alex

2822
A
1 year ago
E
Helpful Hero
EshaHelpful Hero
posted in Product Personalization and Audience Segmentation
Scheduled Hourly cohort syncs from Amplitude -> Mailchimp fail immediately

Hi all! We are trying to send lists of users from a cohort to Mailchimp every hour. When I define the cadence to be a scheduled sync on an hourly basis, the sync fails pretty immediately. When I do a one-time sync, the sync passes. The error comes up pretty immediately. Does anyone have any ideas on what could be happening? Thank in advance for your help!  

2015
E
Helpful Hero
1 year ago
J
John AshendenNew Member
asked in Product Personalization and Audience Segmentation
Is Dashboard filtering available on the Starter Plan?

Despite it being on Amplitude’s support page here: https://help.amplitude.com/hc/en-us/articles/229505188-Dashboards-Get-a-bird-s-eye-view-of-all-your-important-charts#h_7a420230-68ee-4c93-9f4c-9f1ed7ecb92f. I can’t seem to find any way to filter the charts on a Dashboard. Is this feature unavailable on the Starter Plan? To be specific, what I’m trying to do is apply a segment to a Dashboard and have all the charts on the page update to reflect this segment.

2262
Jeremie Gluckman
Team Member
1 year ago
alex.ho
Team Member
alex.hoTeam Member
posted in Product Personalization and Audience Segmentation
What do PLG leaders typically connect Amplitude to?

PLG stands for “Product-Led Growth”, which ultimately means that your product as the main driver of customer acquisition, activation, satisfaction, retention, and scalable expansion. Even though it’s become a popular go-to-market strategy these days, it’s important to define what PLG means for your business.If you’re interested in learning more about how to activate Product-Led Growth in your own organization, check out these helpful resources: How 7 different Amplitude customers are leading PLG today What are some examples of PLG? 3 Ways to Benefit from Product-Led Growth How to use Experimentation to drive PLGFinally, I love a good worksheet and this blog includes 5 different diagrams and bonus worksheet you can leverage to build your own PLG strategy.

1450
alex.ho
Team Member
1 year ago
alex.ho
Team Member
alex.hoTeam Member
posted in Product Personalization and Audience Segmentation
How can I create a Cohort based on a user property?

In Amplitude, a cohort is a group of users who share a trait or set of traits. You can create a cohort based on user actions taken within a specific time period OR if users have a specific user property value. Once you've created a cohort, you can add them as a segment in many Amplitude charts.To create a cohort based on a user property, go to the Cohorts tab, select “New Cohort” and select the “had Property” condition. This will allow you to group all users who had a specific value for a specific user property at a certain point in time should be included in your cohort. Properties and events are different things, and for that reason, the available options for the ...had Property condition are different.Most recently: This will select only users whose most recent value for the user property you're interested in matches the value you've specified. This value will be drawn from a user's most recent active event. This is useful if you have a user property where the values change frequent

7780
alex.ho
Team Member
1 year ago
A
anakaiserNew Member
asked in Product Personalization and Audience Segmentation
Communication between Segment and Amplitude.

We have sent a property called "is_customer" to Segment, which can have a value of "true" or "false". However, some customers receive a value of "none" for this property. These same customers have the property correctly defined in the Mixpanel platform. We suspect that there may be an issue with communication between Segment and Amplitude. What can we do?

2231
Amplitude Admin
Community Manager
1 year ago
Maxim
Helpful Hero
MaximHelpful Hero
asked in Product Personalization and Audience Segmentation
Overwrite user_id

Hi! Our system has its own user IDs and we assign them when users log in. It works perfectly, but now we need to change our user ID. We changed the user id for a user and Amplitude recognized him as a new user. All history has not been merged and we only see new events. Is there a method we can use to update all user IDs without losing our data?

2612
Maxim
Helpful Hero
1 year ago
R
rickyNew Member
asked in Product Personalization and Audience Segmentation
I want to discover the patterns of buyers!

Hi there, I'm a small startup marketing manager. We're using Amplified recently and there are still a lot of things that I don't know.Is there a good way to find common points of customers who purchase our services using Amplified? For example, how to see at a glance what customers who have made a purchase unconditionally do a certain event in common?If there's a good expert who knows how to do it, I'd really appreciate it if you can help me out!

2421
Jeremie Gluckman
Team Member
1 year ago
K
karla.eNew Member
asked in Product Personalization and Audience Segmentation
how do create a graph of total signups (cumulative) and signups per day?

i want to create a graph of total signups (cumulative) and signups per dayPlease see sample below 

6823
K
1 year ago
K
kannan.ganesan1989New Member
asked in Product Personalization and Audience Segmentation
Firing fetch_experiment and exposure together (when fetch_experiment return variant)

Hello, We are using Ruby SDK initialize_remote to use fetch_experiment and exposure events.My question is, is it best practise to fire exposure event when ever we fetch_experiment returns experiment? Problem we think. Firing exposure and fetch separately will introduce unpredictability as customer might drop without seeing the experiment itself. Your thoughts on this?  

2643
K
1 year ago
T
Helpful Hero
trosenHelpful Hero
asked in Product Personalization and Audience Segmentation
Different results filtering by events or users

Hi,It is probably a conceptual problem, but I don´t understand why this 2 scenarios give 2 different results:Event A where propertie A = 1 and propertie B = 1 | no user restriction Event A with no restrictions | users where propertie A = 1 and propertie B = 1Thanks! 

31911
T
Helpful Hero
1 year ago
A
Novice
Adam ChesterNovice
asked in Product Personalization and Audience Segmentation
How should array parameter values be formatted for the Cohorts API?

Hi!I’ve been trying out the Behavioural Cohorts API but I’m having trouble using the propKeys parameter to limit the user properties returned when downloading a cohort.I could be missing something obvious, but there are multiple standards out there for supplying arrays as querystring parameters and I’ve tried out a few:?props=1&propKeys=property_1&propKeys=property_2 ?props=1&propKeys[]=property_1&propKeys[]=property_2 ?props=1&propKeys=[property_1,property_2]Can anyone clarify the expected format? So far I’ve always had all user properties present in the downloaded data.An example on the documentation page or in the Postman collection would be great!

3349
casey_amplitude
Team Member
1 year ago
M
markdusseauNew Member
asked in Product Personalization and Audience Segmentation
Tracking Conversion cohort

Hello,BACKGROUNDI am using Amplitude to help us track our inventory supply chain funnel. We have widgets that go through a specific funnel where the first step is “entry” and the last step is “completed” and they come into our inventory supply in groups each month. for example, lets say 10 widgets come in January and 20 come in Feb. I built out a conversion funnel to hold constant the Widget ID, broken down by “completed” and count by unique. This way i can track the inventory versus the users submitting the status changes of the inventory. QUESTIONDoes Amplitude provide me a way to track the funnel of each group by Month? If so, how? for example lets say 10 widget come in January, some get completed in Feb and other get completed in March.  I want to be sure that for the widgets converted in March, does not include the widgets that started in march. Any advice would be appreciated. 

2022
eddie.gaona
Team Member
1 year ago
T
Conversationalist
tommyConversationalist
asked in Product Personalization and Audience Segmentation
User Properties or performed events in funnel charts - Does it apply to all events?

I am attempting to filter down a funnel chart using User Properties and Performed Events.For the values that I set for the segments on the right side, how does it impact the events I select in the funnel chart on the left side.Do these User Properties and Performed Events filters apply to:First event in the funnel All events in the funnel All states of the user, including current state Final state of the user only, state during each event not importantFor instance if my funnel is looking at people who start and complete a song but I am filtering by people who have not purchased music, does that filter apply to users who haven’t purchased before the point of the Start/Complete song events OR does it also apply to all users who purchase a song after completing the events in the funnel?Thanks!    

2394
T
Conversationalist
1 year ago
A
AlicaNew Member
asked in Product Personalization and Audience Segmentation
Unifyuser ID with segments

Hi.We're having some troubles with unifying user ID with segments, amplitude and other tools Suppose a user fills up our typeform somewhere in discord, and we'd like to send the user's responses to amplitude, what should we set as User ID into segment/amplitude? Since this is a user who leaves the email as the only identifier, what should we set as User ID in segment/amplitude? How should we unify users in segment/amplitude, if one engages with other 3ed party tools and only leaves the email as the identifier?

2003
Jeremie Gluckman
Team Member
1 year ago
C
camNew Member
asked in Product Personalization and Audience Segmentation
How can I get a list of emails from a cohort?

Hello!I’ve created a cohort of users who I want to interview for my product. However, when I select “Export CSV”, the resulting spreadsheet includes a list of user IDs, device names, IP address etc. but no email addresses. How can I get the email addresses of users in this cohort so that I can send them feedback requests?

2871
Saish Redkar
Expert
1 year ago
V
Vadim KvachevNew Member
posted in Product Personalization and Audience Segmentation
Amplitude has problems with tracking cohorts

I have cohorts tracked in format YYYYMMDD (ex. 20220101). I try to separate cohorts by a date (20230110) so user who shoot the event before would be separated from the ones that shoot it after. I try doing it by writing in “performed by Any User” window two groups of users:I group: cohort => 20230110 II group:cohort  < 20230110And then in the “Segmentation by” window:event where Historical count = 1st However I find users from II group in I group - when I do View User Stream and look at user profiles I see in II group users with cohort later than the 20230110. What is the problem and how can I deal with it?

1461
eddie.gaona
Team Member
1 year ago
C
Experienced
Cortney KetchumExperienced
asked in Product Personalization and Audience Segmentation
Block Filter Not Working

I’m attempting to block certain IPs however using the drop filter doesn’t seem to work as the numbers stay the same even with the filter applied.

2131
jmagg
Team Member
1 year ago
A
Conversationalist
adam12Conversationalist
asked in Product Personalization and Audience Segmentation
Look up a list of users by an event property value beyond 24hours

Hi team, We have an event that contains the error type in its property. Think of the event being “on_error” and the property giving us the error code specifically. We need to create analytics and perform lookups of all users that experience the on_error event with specific property values. We want this in list form with the associated User ID’s, not a simple graph or view to spotlight how many occurrences happen. Is this possible? If so, how would we do this? Thanks so much for the urgent help. 

2681
Saish Redkar
Expert
1 year ago

Recent Tips & Tricks

Terms & ConditionsCookie settings