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Product Personalization and Audience Segmentation

Ask questions about our self-serve personalization engine for marketing and product teams called Amplitude Audiences.

  • 120 Topics
  • 248 Replies
120 Topics
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Berezkin AleksandrNew Member
asked in Product Personalization and Audience Segmentation
IP Adderess is empty

Good afternoon everyone! Some events come with an empty "IP Address" value. Because of this, the "Country" property is not defined. What could be causing this behavior?   

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Sachin DeoNew Member
asked in Product Personalization and Audience Segmentation
GeoIP shows IP address but city and region do not show up. We are using SDK

GeoIP shows IP address but city and region do not show up. We are using SDK. I looked at the community articles and couldn’t come up with any relevant answers. hope to get help here on how do we fix this issue.

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Conversationalist
Preston ZellerConversationalist
asked in Product Personalization and Audience Segmentation
Cohort: User Who Complete # of Milestone Events

I’m trying to create a cohort of users who: Sign up for a new subscription Don’t complete at least X number of events within Y days of starting their subscriptionI’m currently using the following: Did perform New Subscription any time during last X days AND did not complete “Event example” with count >= 10 times any time during X daysWould this accomplish my goal or is there something else I should try? 

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JennRu
Community Manager
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MarcossNew Member
asked in Product Personalization and Audience Segmentation
Tracking events for Non registered users (iOS App)

Hello, I have a question about the tracking that I'm doing with Amplitude from my application (iOS app). In our case, we do a tracking for unregistered users (before Login and Register) and a tracking for registered users within the app.In the case of unregistered users we are sending the event with the user (NoRegisterUser) and in the case of registered users with a username that the client has provided. My question is if there is any way to change the name of unregistered users (NoRegisterUser) in the Amplitude tracking website by the user that the customer has provided after registration, in order to have a more complete tracking of users behaviour and see the full cycle.Thanks!

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dangrainger
Expert
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John YatesNew Member
asked in Product Personalization and Audience Segmentation
Understand team activity on dashboards/charts

Is it possible to create a view of how many times and which dashboard/charts a team member is visiting?  Let’s say I have a dashboard called “My product dashboard” with 6 charts.  Can I understand who in my organization has visited, how many times, and which specific view they have looked at? I think what I’m asking is if Amplitude tracks user views per organization/account and makes those available in some way? Thanks! 

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jalmoraNew Member
asked in Product Personalization and Audience Segmentation
Week to Date vs Last Week to Date

Hello I want to compare WTD vs Last WTD and have the chart update on Sunday -Saturday Week range.Example Today is (Wed) Nov 15 (currently Sun 11/12, Mon 11/13, Tues 11/14, Wed 11/15 are in this week) and I want to compare WTD from previous week.  Example of comparisonSun 11/12 vs Last Sun 11/5 , Mon 11/13 vs Last Mon 11/6, Tues 11/14 vs Last Tues 11/7 , Wed 11/15 vs Last Wed 11/8. The current example only allows me to scan last 7 days and compare vs previous 7 days.  But our fiscal week is Sunday-Sat and I want the chart to dynamically always check knowing that Sunday is the first day of the week.  I can use the ‘between’ feature to initially select the Sunday as the first day of the week but I want it to do this dynamically every day I open the chart the next day & week

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GriffenNew Member
asked in Product Personalization and Audience Segmentation
How to retroactively De-Anonymize UID

Hi - We had previously had the UID anonymized in our amplitude- android integration. But now we have integrated a connection with our Database UID's . So that when a user signs up - it is the same UID on amplitude as our internal Database. We are trying to retroactively find a way to get the UID's that were anonymized mapped to the proper UID in the Database. Does anyone have any guidance on how we can retroactively De-Anonymize the UID’s and get them to match the propper UID in the database for each user?Thanks! 

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Saish Redkar
Expert
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DakodaNew Member
asked in Product Personalization and Audience Segmentation
Why are some events from users teal?

Why are some events teal?

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Saish Redkar
Expert
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Deepak RawatNew Member
asked in Product Personalization and Audience Segmentation
How to pass custom user properties to amplitude in experiment.fetch()

We have a requirement where we pass city to amplitude in the fetch() API call when experiments are initialized.We want the experiments to be created based on the city value that we passed, and not from what amplitude reads from the IP address.We do not want to use the city based on IP address since it is not accurate compared to our DBWe are initilaizing using remote evaluationSo my question isHow to pass custom user properties like city, region to amplitude in fetch() call in Node SDK How to create a 50-50 A/B setup for a particular region

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Jordan BanafshehaNew Member
asked in Product Personalization and Audience Segmentation
Cohorts by Player Age

We want to be able to bucket our users by when they installed our app / “how old they are”. Its pretty easy for day 0, but we’re looking to get more granular. For example we want:D0D1-7D8-30D31-365

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DariaheyNew Member
asked in Product Personalization and Audience Segmentation
How to Track Users' Lifetime in Amplitude.

Hi! I need help understanding how to track how many days users spend in the app.The case: I want to create a Retention chart / MAU but remove users from d0. So I would like to set up an additional parameter that translates to the user lifetime, like >= 1 day. It helps me remove users who were active on d0 and only have users from d1. In a nutshell, I need a marker that helps me remove all user activity during d0 or check users that use the app 5 days and to see their behavior. We can not set up an additional event that will be like a signal that this event can only happen from d1. We are a weather application, and there are no such specific events. How can I resolve it - adding event property, adding user property? To collect the day of the app install?Thank you in advance!  

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Saish Redkar
Expert
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Helpful Hero
quintinparHelpful Hero
asked in Product Personalization and Audience Segmentation
Guideline on computing viral K over time.

Do you have any templates/formulas to do this? Appreciate the help. 

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Helpful Hero
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charlotte de thiersantNew Member
asked in Product Personalization and Audience Segmentation
How to count users satisfying a PROPSUM constraint

I am looking to count the number of users whose property is greater than a thresholdIs this example, I have a property called “media count” for the event “export” which counts the number of media exported each time by each user. I would like to know how many users exported more than 250 media in a month.I was able to select the segment of users “sum of media count per users” >= 250 with PROPSUM(a) but how can I count these unique users? For now the workaround is to group by userid but it it not clean at all  Thanks ! 

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Richard PiazzaNew Member
asked in Product Personalization and Audience Segmentation
iPhone 15 Device Type

When should we expect iPhone 15 device types to be reported on events? 1 week post launch and I’ve yet to see any events from know iPhone 15 devices be reported as such. Does this require a client SDK update?

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Julie EnomotoNew Member
asked in Product Personalization and Audience Segmentation
Unable to download user information from a chart

I created a chart that shows the number of users who are getting an error message on our site each day. I am trying to get a list of the userIDs that are getting this error but when I click the “Download Users” option in the popup that appears when I “click to inspect” on the graph, I get an empty file.This is the popup: 

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SethNew Member
asked in Product Personalization and Audience Segmentation
Pathway ending with user's final event

I was wondering if there is a way to create a pathway which ends with the last time the user did any event? I’d like to track back to see if there are any trends for users who stop using our product. Is there a way to produce a pathway which ends with the last action a user ever does (ideally without cohorts)?  

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Saish Redkar
Expert
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Dhruv TewariNew Member
asked in Product Personalization and Audience Segmentation
Top events following an event

Hi, I wanted to know how I can find the top events following an event. For example:Let’s say I have Event1, Event2...upto Event10. If a user clicks on a menu item, triggering Event1, I want to find out the top actions after triggering Event1, and want to show that by totals. So basically finding out the top actions that are performed on any particular page on the platform. Please let me know if you know how do this, thanks a lot!

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Saish Redkar
Expert
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Magdalena SawickaNew Member
asked in Product Personalization and Audience Segmentation
Inability to Filter by User Segment

I haven’t been able to find someone with this exact problem.What I am trying to do:Filter out all events that are triggered by our employees. I do this by filtering out their email (as a unique identifier for this test.)My observations:When I look at any active event, I see there is a 118 current unique average during the past week.No Filter AppliedWhen I filter for the three employees using the “Segment by” feature, I can see it’s working properly (emails are redacted):Filter applied such that email = {employeeEmail1, employeeEmail2, employeeEmail3}Now the last step where instead of filtering for = {employeeEmail1, employeeEmail2, employeeEmail3} I filter ≠ {employeeEmail1, employeeEmail2, employeeEmail3}For this I get the same exact result as in image #1 (please see below). What am I doing wrong here? Filter applied such that email ≠ {employeeEmail1, employeeEmail2, employeeEmail3} 

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Taj SanghaNew Member
asked in Product Personalization and Audience Segmentation
See the cumulative % of my MAU that performed an activity over time

 I’m using the segmentation chart and the % Active to see how frequently MAU are interacting with a new feature. I want to see this on a cumulative basis though, more like, what % of MAU have completed this event through X date. Not sure how to do this. If I change the chart type from Stacked area to Bar chart, I think that shows the total cumulative % that have completed it (it’s just a single bar) but I would like to see how that changes over time. 

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Saish Redkar
Expert
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Giorgio FideiNew Member
asked in Product Personalization and Audience Segmentation
What's the best way to create a weekly retention breakdown table?

Hello everyone 👋I’m kind of new to Amplitude and I am exploring what’s the best way to build a weekly retention table.Essentially, taking weekly cohorts of new users acquired, and measuring their retention after Week 1, Week 2, Week 3, …I am struggling with getting new users acquired sorted by weekly cohorts, instead of daily, in the retention breakdown table (see below) 👇  

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hipawanNew Member
asked in Product Personalization and Audience Segmentation
ross-Origin Read Blocking (CORB) blocked cross-origin response https://api2.amplitude.com/2/httpapi with MIME type application/json. See https://www.chromestatus.com/feature/5629709824032768 for more details.

Hi, We are getting below exception. Any idea on how to fix. Cross-Origin Read Blocking (CORB) blocked cross-origin response https://api2.amplitude.com/2/httpapi with MIME type application/json. See https://www.chromestatus.com/feature/5629709824032768 for more details.

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Vanessa RyanNew Member
asked in Product Personalization and Audience Segmentation
Disable tracking device id

I’m using Amplitude’s React Native SDK, and I’d like to disable the automatic tracking of the deviceID, but I’m not sure how, or if that’s even possible. Does anyone know if this is do-able?

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JennRu
Community Manager
JennRuCommunity Manager
posted in Product Personalization and Audience Segmentation
When to leverage cohort syncs vs event streaming [Intercom edition]

Cohort syncs vs event streaming Example cohort use cases based on sync cadence Example cohort + event streaming duo use caseCohort syncs vs event streamingHave you ever wondered what are the key differences between syncing cohorts vs streaming events to a downstream martech application? Cohorts enable you to build a custom definition of an audience group based on events users have performed and corresponding properties that define their persona. Cohort syncs enable you to send a list of the users within the cohort to a destination. Syncs can be set up with a one-time, daily, hourly, or even real-time cadence for some plans.  Within Intercom, a cohort sync is ingested as a user attribute tag in Intercom’s terminology, which can then be plugged into the audience filters. This queues up a list of eligible users who may receive the campaign when they qualify for the cohort, upon the next cohort sync. Event streaming is similar to a webhook; it sends data from Amplitude to a destination ba

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JennRu
Community Manager
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recshopNew Member
asked in Product Personalization and Audience Segmentation
Unique vs. Total events

What is a unique event vs. total events?I know Amplitude says Unique = will ONLY count the earliest and longest conversion for each unique usertotal = will count every conversion I wonder whether I should measure unique or total events.Challenge: If a customer bought the same product several times only the first conversion will be used if I look at UNIQUE results?

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Udayan WalvekarNew Member
asked in Product Personalization and Audience Segmentation
How do I disable and reconnect slack?

How do I disable and reconnect slack? I tried everything! Settings, dashboards everything.  

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Saish Redkar
Expert

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