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I had to find out the hard way that you restrict the min length for user_id 

 

This is a loom video of my experience navigating your forum.

 

 

This is a horrible horrible experience

Hi @kimsia Thank you for taking the time to create this video and for this important feedback. Such a frustrating situation! I’ll make sure to relay the message to the team and see if I can gather any additional guidance so that you can succeed with Amplitude. We’re here to help! 

Hi @kimsia I have an update. Here’s where you can find more information about min id length configuration in our developer center. 

The default setting is still to have user_id or device_id be >5 char length but in Segment there's an option to change that setting. Take a look: 

 

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