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Hi, I’m trying to setup an NPS survey top run across my paid customer base. This includes 9 languages and roughly 15K paid accounts. I’m struggling a bit with the Trigger and Limit settings as they’re not working as I expected based on the descriptions. In a perfect world I’d want the nps survey to pop up a few times a…
Hey All, The docs say: “Amplitude's Guides and Surveys SDK enables you to deploy Guides and Surveys on your website or application.” I cant find any mention in the docs on how to setup or run surveys on iOS. Is it possible?
Hello all, we’re working on implementing the guides and surveys functionality and running into a few issues and looking for any guidance or support from other users who have run into these issues. * The survey does not immediately load for the user. The user is required to refresh the page before the survey is shown. *…
Hey Community, I tried posting these questions before but didn’t receive much traction, hoping this one gets movement. We’re having some issues with the guides and surveys install, but hope these can be resolved. * The survey does not immediately load for the user. The user is required to refresh the page before the survey…
Our team takes accessibility seriously and cannot adopt user-facing features without confirmation that they adhere to modern accessibility guidelines, especially WCAG 2.1 AA (https://www.w3.org/TR/WCAG21/) I was unable to identify from Amplitude’s Academy course or documentation that the Guides and Surveys for Web (and…
Dear Support Team, We have added surveys to our product and tested them internally. However, we encountered some bugs and unexpected behavior where surveys cannot be snoozed or dismissed even after users have completed them. We have triple-checked the limits and settings of the surveys we created, but the issue persists.…
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