The most recent content from our members.
Hi, I have a question about the “New User” event. Essentially, I would expect this event only get fired/recorded once for each unique user? However, I am seeing there are users who performed/recorded the “New User” event more than once. This does not seem to make sense for me. I did some researches on the…
We “defined” an aha-moment (event) for our app. We have to types of users, we call them “logged-in users” and “logged-out users” (passive). This aha moment is only for logged-in users. Now we want to understand if this event actually drives more engagement. What would be the best way to do that? I looked at compas chart,…
Over the last few weeks, we have seen a surge in new users for our product in Amplitude. These users are not having any attributes which is making difficult to understand who these people are. We tried to corraborate these new user data with another customer success tool, but that shows different data. This has been…
We have been using Amplitude for months and this month (July 2023) we noticed that the new users and current users on Amplitude is off. On July 12, it showed having 1000+ MAU for the month of July and hundreds of new users. When I checked back on July 14, there were less than 100 new users, a couple hundred active users,…
It's been more than 2 months since i stopped distributing my app in iOS Appstore. user can never download or access to my app. However, i’m still getting New User statistics. today amplitude said i got 8 NewUser. Is there a case where a new user event can occur even if a real new user does not download the app?
Hi there, I recently started trialling Amplitude and have a major issue going on where all my users are merged into one ID, which means I cannot really use the data going into Amplitude. My app is coded using Flutter/Dart and I am receiving data into Amplitude via Rudderstack and all my users are displaying as one user…
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