The most recent content from our members.
Hi Amplitude Support Team, I hope you're doing well. I’m currently pulling data from our Facebook ad campaigns into Amplitude, and I’d like some clarification to ensure we’re capturing accurate performance metrics. When I compare the data shown in Amplitude to what I see in Facebook Ads Manager, there are some…
As new Amplitude users we noticed a weird pattern in our attribution data where Facebook.com and accounts.google.com were being attributed as referrers for a significant number of our registration events. We quickly realised that when our users opted to authenticate via Google or Facebook’s social sign-in, they were…
Hi! We are new and setting up Amplitude - one challenge we are facing is that Meta conversions are hardly being reported in Amplitude. For example as per Meta if conversion are 100 - Amplitude is showing only 5 We are also not getting ad campaign details against the limited conversions being shown in Amplitude Looking for…
Hi, Amplitude community :) I’ve tried amplitude audience sync to Facebook ads (hourly). About 210000 users were found and synced to Facebook, but only 2000 users were matched. At Destination, I’ve linked Facebook account with Device id, External id(=user id), email, city. But don’t know why it got these lower match rate.…
Hello All, I am having a connection error when synchronising a cohort with Facebook Ads. I have carefully read and explored the Facebook manager pages and could not find anything on this subject. I have seen in the Amplitude documentation that it is a common error but could not find any solution to this problem. NB: I have…
Not 100% sure if this is possible, but I’m trying to get a list of user IDs from a specific Facebook campaign/adgroup. Here’s the workflow I followed: Create New - > User Cohort → Events Behavior After specifying the event and network, I see “0 users” and “No rows found”. Not sure if my steps are correct, so any insight…
Hi all! With the google and facebook ads integration that Amplitude offers, do I have to run this manually or will the clicks/impressions etc be sent repeatedly/every day? I’m reading the documentation and it looks like its just a historic import?
Hello! We have a very important task to track from which source our users have installed our app and see this data in Amplitude. We use Appsflyer for this task. We send install events from Appsflyer to Amplitude and can see the attribution from all our sources except Facebook. Appsflyer support answered that Facebook does…
Hey there, Amplitude community. I'm trying to use Amplitude cohorts to create audiences on Facebook Ads Manager, but I'm getting a bad match. The use here is for non logged users that doesn't have an account yet - so there's not much valuable data from them to get a good match (like Phone number + Email, which we use for…
Hi, We’ve set up Amplitude for our Mobile App and are using Branch as our MMP. We’ve run into a situation where we are unable to segment users based on campaign name on Amplitude. This situation is only happening with users acquired via Facebook campaigns. We can see these users in Branch, however are unable to see them on…
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