The most recent content from our members.
Hi Amplitude Support Team, I hope you're doing well. I’m currently pulling data from our Facebook ad campaigns into Amplitude, and I’d like some clarification to ensure we’re capturing accurate performance metrics. When I compare the data shown in Amplitude to what I see in Facebook Ads Manager, there are some…
Context: I have a website that redirects users to my app with a series of UTM parameters in the URL. At that point, I want to track an event, but I do not have a user in my app yet, so I only send the event without any user information. For some reason, the UTM parameters are not being automatically managed by Amplitude. I…
Hello! I have a strange problem with UTMs tracking. When user visit our website via some link with utm params, inside Amplitude the user properties are set for this user: ‘utm_source’, ‘utm_medium’, ‘utm_campaign’, ‘utm_term’. Then user signs up, makes different action in the app and upgrades to paid plan. On upgrade we…
Hi, there! I’ve tried to connect with Adjust, but I couldn’t. In Data > Source page, Adjust doesn’t appear even if there are successful Attribution API histories in Ingestion Debugger(Data > Sources > Ingestion Debugger tab). I requested responses of Amplitude Attribution API for Adjust, and I received the log which means…
I figured someone here might have experience with this and know what to do: We are using Marketo to email customers and link them to our websites. Marketo requires a unique subdomain (“CNAME”) for email tracking links that is distinct from any of our actual subdomains. For example, our Marketo landing pages are on…
As new Amplitude users we noticed a weird pattern in our attribution data where Facebook.com and accounts.google.com were being attributed as referrers for a significant number of our registration events. We quickly realised that when our users opted to authenticate via Google or Facebook’s social sign-in, they were…
Hi, I would like to track a user using my webpage (with amplitude running) as the same user opening my app for the first time (with the iOS sdk running). I can set the deviceID on iOS app to track IDFV, but that value can’t be captured on the webpage, is there any other way to attribute the user across both applications ?…
DNS Resolving issue for our Chinese Users. We have some users located in China and we found that all the amplitude track request are failed due to DNS Resolving Failure. Are there any ways to fix this?
Hi! We are new and setting up Amplitude - one challenge we are facing is that Meta conversions are hardly being reported in Amplitude. For example as per Meta if conversion are 100 - Amplitude is showing only 5 We are also not getting ad campaign details against the limited conversions being shown in Amplitude Looking for…
I had users utm_properties as their attribution properties. I have set them up with the latest Browser SDK 2.0 After some events these properties disappear from the user properties completely for certain users, I will not find any utm_source, utm_campaign in the list of properties for a specific user, but the user HAD it…
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