Project deleted by mistake

Ahmed zoheiry

We have deleted our main analytics project by mistake

and we discovered this after 13 days

how can we restore the data please as its very critical data to the whole the whole organization ?

thanks in advance

Find more posts tagged with

Projects

Accepted answers

Esther Trapadoux

Ahmed zoheiry hi! Crossing my fingers we can restore your account for you.

Just wanted to post more details to what normally happens in case another community member has the same issue in the future:

If this request to undelete a project was sent within 7 days of the project deletion, our support team can undelete the project immediately.

After 7 days from a project deletion, the support team will need to make a request to our Eng team to see if there's any way to restore this project before it is permanently deleted. There’s no guarantee we can restore a project but will make every effort to do so.

All comments

Jeremie Gluckman

Thanks for reaching out Ahmed zoheiry. Please send details to our support team requesting to restore your account here https://help.amplitude.com/hc/en-us/requests/new

Esther Trapadoux

Ahmed zoheiry hi! Crossing my fingers we can restore your account for you.

Just wanted to post more details to what normally happens in case another community member has the same issue in the future:

Quick Links

Unanswered Questions

Anonymous Users to Auth User in Sign Up/Sign In
We're losing user journey tracking when anonymous users switch devices during our sign-up flow. Our typical flow: anonymous user visits homepage on desktop → clicks Sign Up → redirects to Auth0 for registration → user verifies email on mobile (creating a new anonymous user ID) → returns to desktop to complete sign-up and…
Bug: 'Mark all as read' in Alerts not working
Clicking ‘Mark all 7 as read’ is not doing anything to clear my alerts MacBook Air 14-inch M4 macOS: 15.5 Browser: Chrome Version 136.0.7103.114
production houses in islamabad
Reality Beyond Dreams is a team of impact producers. At the heart of every film we produce, and every campaign that we design, are the core principles of Social Impact Entertainment. We are dedicated to creating cinematic projects that promote https://realitybeyonddreams.com/
Best Practices for Switching Amplitude Projects in a Multi-Country Mobile App (Post-Country Selection)
Hi everyone, I’m working on adding Amplitude to a single mobile application serving multiple countries. Inside the app, users are shown a country selector panel (e.g., Egypt, Turkey, UAE, etc.), which determines the localized experience they will receive — each country has its own UX flow and logic. The client wants…
unable to set user property
I have installed Amplitude via Google Tag Manager and looks like the user ID is not being set. I have installed 2 tag from GTM. * Tag type as init * Tag type as setUserId Still say Anonymous user