How to create a new ticket in JIRA?

Hi All,

I have already integrated Amplitude with JIRA. However, I need help finding a button to add a new ticket in Amplitude.

https://help.amplitude.com/hc/en-us/articles/6816905540251-Integrate-Jira-with-Amplitude-Data#create-a-jira-issue-in-amplitude-data

I am referencing the above documentation and am stuck at item 3.

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Accepted answers

Richard Prabhu

Hi,

Please make sure you have published the changes as well as have “source” added to the events newly created/modified. Once you have a source attached, you will be able to see the Add jira button on the Activity Tab.

All comments

Amplitude_Admin

Thanks for reaching out here amzar. I’m going to loop in other members of the team who can help troubleshoot. Please keep us posted as you make progress.

Richard Prabhu

Hi,

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