Hi Team,
Can someone help explain why the daily numbers for D1-6 retention don’t match the averages at the top row. I have added an offset as well in the date range so that we do not have incomplete data.
Hey @Diksha Parti, this mismatch is expected: the top-row “Overall” retention is an aggregate across all eligible cohorts (effectively weighted by cohort size), while the daily row values are per-cohort percentages for that cohort-of-day. Even with a date range offset, D6 will still exclude the most recent cohorts that haven’t yet “matured,” so the top row won’t equal the simple average of the daily rows. Your “Return On” setting (e.g., Day X vs. Day 0–6) and eligibility windows further affect which users are counted in the top row versus each daily cohort row.
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