New users who never come back

Simon Hilton

Hey all, This is probably a simple one but how can we track people who come to our app once and never come back?

We have a login event but not sure how to limit it to people who never come back. 

Thanks

Saish Redkar

Hi Simon Hilton 

You can do this in couple of ways based on the context of your app event schema

• Create a cohort combining the new user definition + did not clause
  • e.g.

    

    You will need to adjust the events and time range based on your requirements

     

• Use an unbounded retention chart and create a cohort out of the D1 Dropped Off users
  
  
  Hope this helps.