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oAuth error when trying to connect Facebook Ads as a data source

  • 17 February 2023
  • 2 replies
  • 121 views

Hello!

I tried to connect Facebook Ads to Amplitude. I did all the required setup but when I get to the Verify Access section it shows this alert:

Error: oAuth failed
Amplitude was unable to access your Facebook Ads account using the provided OAuth information.


How can I solve this?

I tried to connect the Facebook Ads account again, but I do not know how to do delete the connection and connect it again. As you can see it says this:
 

OAuth via Facebook Ads

You have successfully connected to a Facebook Ads account!

But again, the problem with the oAuth still remains. What's happening? What can I do?

Thanks in advance :)

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Best answer by Jeremie Gluckman 20 February 2023, 12:05

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Userlevel 6
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Thanks for posting here @mariocamus and excuse the weekend delay. I’m thinking this could be some sort of bug so I’ll share it with the team. In the meantime, this is where the details about Amplitude’s Facebook Ads Integration live - link.

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Have there been any updates to this issue? Seeing the same thing.

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