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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,662 Topics
  • 4,092 Replies
1661 Topics
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moons MoonNew Member
asked in Data Instrumentation
An error occurs when creating the HTTP API

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SqueezeTechNew Member
asked in Data Instrumentation
Events not showing up when migrating to latest AmplitudeSwift sdk

We have migrated our iOS app from the old sdk to the latest AmplitudeSwift sdk and the events no longer show up on the dashboard. After enabling the debug logging, we see that that flush events are failing. Debug: Skipping migrateInstanceOnlyStorages based on STORAGE_VERSION Debug: Installing NetworkConnectivityCheckerPlugin, offline feature should be supported. Log: Start flushing 2 events Log: Start flushing 30 events Log: Existing upload in progress, skipping... Log: Existing upload in progress, skipping... Log: Existing upload in progress, skipping... Log: Existing upload in progress, skipping... Log: Existing upload in progress, skipping... Log: Existing upload in progress, skipping... Log: Start flushing 30 events We just see thousands of the same “Existing upload in progress, skipping” and “start flushing” over and over again. Any thoughts on why the flush is not successful?

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Jeff KaminskyNew Member
asked in Data Instrumentation
How to import Typeform Data into Amplitude?

Hi, I would like to import data from Typeform into Amplitude. Also trying to tie Mailchimp data into Amplitude. Has anyone figured this out?

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sydney.koh
Team Member
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parisetflorianNew Member
asked in Data Instrumentation
Impossible to get an API key for Google Ads

Hello, Anyone managed to get the Google Ads Events and Users destination to work?It’s been two weeks of back and forth exchange with Google to obtain a Google Ads API key, to finally receive this: ​​​​ Here’s why I need to get this integration working: I have been reporting conversion to Google Analytics (including the session_id and gclid) Unfortunately, while this works great to report conversion to Google Analytics, they are somehow ignore by Google Adwords automatic synchronisation with Google Analytics. It seems that reporting conversions using the gclid through the Google Adwords Events and Users destination is the only way. Would love help here… Reporting conversion has never been so hard!

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Beth Saunders
Community Manager
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ArmandopdwNew Member
asked in Data Instrumentation
Google Ads (Event Stream) - Developers Token

Hi, Has anyone gotten the Google Ads (Event Stream) to work? My clients are not able to obtain a Google Ads Developer Token for the Amplitude destination. This is the response by Google: We are unable to grant your request for a developer token to be used with a third-party tool that you do not manage. This is a violation of the Google Ads API Policies, and is not a permissible use case for API access. A developer token is a means to enable your application to connect to the Google Ads API. This token must belong to and be managed by the developer responsible for building and maintaining the codebase of the app. You should not share your developer token with another entity whose codebase you don't manage. Additionally you should not build your app in a manner that requires clients to obtain a developer token for it to be used. Therefore, it seems to me that the Google Ads Developer Token isn’t meant to be used like this ? I know that Amplitude changed their authorization method quite r

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Beth Saunders
Community Manager
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Anna OannaNew Member
asked in Data Instrumentation
Stucked on "Get started"

I am trying to set up amplitude, I added amplitude ios sdk to my project, but I can't proceed and stucked on screen with "Set up amplitude". I see "Listening" for “Verify your installation in realtime”, but events don’t come. This is my code in iOS project: class AppDelegate: NSObject, UIApplicationDelegate, UNUserNotificationCenterDelegate { func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey : Any]? = nil) -> Bool { let amplitude = Amplitude(configuration: Configuration( apiKey: "9daef15edc05ef5dfda83709edb54080",serverZone: ServerZone.EU, defaultTracking: DefaultTrackingOptions( sessions: true, appLifecycles: true, screenViews: true ) ))} And this is what I see for one hour already

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Beth Saunders
Community Manager
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TSI_BrittanyNew Member
asked in Data Instrumentation
Trying to add Segment as a Source - Next button stuck

Hi, I’m trying to connect Segment as a Source, but something is not working and the UI isn’t making it clear as to what the issue is. I’ve correctly copied over the API keys and Secret. Sent test events. But the next button in Amplitude won’t advance.

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Beth Saunders
Community Manager
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mooselliotbandlabNew Member
asked in Data Instrumentation
Experiment exposure only sent first time

I’m trying to validate my experiment’s setup by making sure an exposure event is being sent each time experiment.variant() is being called. I see that it sends through the first call, but subsequent calls do not send an $exposure event. Is this the expected behaviour? On the other hand, I see that flags that are feature flags (instead of experiment flags) are able to send $exposure events every time. Could I be missing something here?

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Well-Versed
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Daniil KhomenkoNew Member
asked in Data Instrumentation
Dashboard Rest API filtering by Server upload time doesn't work

I need to filter event by Amplitude user property Server upload time, so i use such params: params = { "event_type": "Page_view_PAD", "filters": [ { "subprop_type": "user", "subprop_key": "Server%20upload%20time", "subprop_op": "greater", "subprop_value": [ "2024-08-15 11:57:56" ] } ]} Response is ‘HTTP 400: Bad Request’. When i filter by another property, it returns correct data. I tried to use property name without URL-encoding: "subprop_key": "Server upload time" But it also doesn’t work.Please, help.

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JM44KOMNew Member
asked in Data Instrumentation
Setting User Properties using the Amplitude tag template for Google Tag Manager

Hi, I would like to set up Amplitude so that when users view a page in my web app, I automatically set user properties (for things like user’s plan name, company name, etc.) before the pageview event is fired. That way, those user properties are passed along with the pageview event. I’m using Google Tag Manager to fire my Amplitude tags and I’m using the Amplitude Analytics Browser SDK tag template to configure the tags. I am currently using the “Initialize” tag type which comes with an option to enable default tracking (for page views, etc.) This seems to work well in terms of tracking pageviews. However, there is no option to set user properties through this tag type. The Amplitude tag template DOES have another tag type called “identify” which is specifically intended for setting user properties. I tried adding this tag. However, since the “initialize” tag both initializes Amplitude AND sends pageview events, it means that I’m unable to set the user properties before the first pagev

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M ZhaoNew Member
asked in Data Instrumentation
What is the point of having multiple sources within the same library?

So in this example I have 2 names created after clicking “Add Source” and setting up a second HTTP API source But after clicking into both of them, the contents of the setup instruction for both sources are the exact same. Going into the documentation for the HTTP V2 API doesn’t give me an answer on how to have the caller of the api differentiate between which source to go into either. Is it the plan.source? This leads me to believe that as long as I call the api endpoint with the api key, regardless of whether I’m sending the event data from a terminal, or from a server, or somewhere else entirely, as long as I’m making an http call it will all be grouped together under the same “source”. So why even bother setting multiple sources up in the same library if there’s no difference between them and thus no way for me to explicitly declare which source I want to hit? EDIT: Ok after some light testing it seems that it was indeed plan.source that will help us differentiate between the two.

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eddie.gaona
Team Member
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IaiNew Member
asked in Data Instrumentation
I can't see my environments in Amplitude

We're seeing an "Environments" menu item in the amplitude help docs but we aren’t seeing the “Environments” menu item in our Amplitude data dashboard. We’d like to have a separate test and production environment. Is there something we need to do something to enable it? Our dashboard: The Amplitude help document:

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ivstasNew Member
asked in Data Instrumentation
Proper way to load Amplitude SDK via script

So, browser sdk 2 documentation states that the way to load SDK is just to reference script: <script src="https://cdn.amplitude.com/libs/analytics-browser-2.10.0-min.js.gz"></script> <script> window.amplitude.init("AMPLITUDE_API_KEY", { autocapture: { elementInteractions: true } }); </script> However, all other places I saw imply on having a script with that manually inserts <script> tag using javascript, while doing lots of other stuff like checking for double-initialization (See “installing via script loader” section of npm package description) What is the proper way to go?If it’s the 2nd one, what are all these things that this script do?

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Max FriedmanNew Member
asked in Data Instrumentation
Retroactively applying initial_utm_medium

Hi, I’m trying to create a data table that shows the breakdown of 4 different segments in a cohort of 1,000 users. I’m grouping it by `initial_utm_medium`, but the first event (SMS sent) is returning (None) for all users, regardless of whether they later visited the site and got assigned a utm_medium or not. Is it possible to group by something that was set later in the user journey? It would be helpful to be able to filter in this way.

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sydney.koh
Team Member
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Illia SokalauNew Member
asked in Data Instrumentation
How can I delete events where a specific property doens't satisfy the condition?

I have a property like “app_version” and want to delete all event where “app_version” is less than “2.0.0”. I read about data filters, but I need to delete existing data to prevent duplications.

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Saish Redkar
Expert
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Ido PerachNew Member
asked in Data Instrumentation
Adding S3 data source is not working

Hello, I encountered an issue in adding additional data source from S3. the error I get: for context I have another source from the same bucket that is currently working. When I looked into the source of the problem I took a look at amplitude’s docs: amplitude docs - S3 import guide In the policy that is there it seems that the S3 integration need the following: s3:ListObjects but s3:ListObjects is deprecated, the error from the policy editor in AWS: I would like to know if this is the cause of the problem? could it be on amplitude’s end?the currently running source is working fine. Thanks for any help in advance!

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Andrew TremblayNew Member
asked in Data Instrumentation
Time specific user properties with events

Our team is trying to understand how our events interact with the Identify API over time. We understand that the identify API intercepts events from the given image in the doc: What we’d like to understand is the sync user properties step works, specifically how the Identify API handles user properties for events that we backfill. Imagine the following scenario for a given user (all times in universal standard time): 1. at 4PM 01/01/2024 : We send Event A for User 1: `{ time: 4PM 01/01/2024 }`2. at 5PM 01/01/2024 : We set the Identity for User 1 `{ foo: “Bar” }`3. at 6PM 01/01/2024 : We send Event B for User 1: `{ time: 4PM 01/01/2024 (BEFORE we set the identity) }`4. at 7PM 01/01/2024 : We send Event C for User 1: `{ time: 7PM 01/01/2024 (AFTER we set the identity) }` Our goal is that Event A and Event B should NOT have a user property `foo: “Bar”` set for the user, and Event C should. From the documentation here, We think this second sentence may be incomplete (there is no following

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Santi FerrerNew Member
asked in Data Instrumentation
How to remove a user from a Group via API using JSON

Hi! I want to remove a user (user_456) that I have in a group “organization_123” with type “Organization” but I can make it work via the API (Keep getting “missing event” 400 error). Can someone advice how it should be done? Endpoint: https://api2.amplitude.com/groupidentify Headers: Authorization: Basic XXXXXXX Content-Type: application/json Body: { "user_id": "user_456", "group_type": "organization", "group_name": "organization_123", "group_properties": {}} Thanks in advance!

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daleksiukNew Member
asked in Data Instrumentation
Getting "Request missing required field" error with Node.js SDK

This has got to be something simple, but I can’t figure out what it is. I’m successfully tracking events with the browser SDK. I’m now trying to bounce certain events to my Node.js server and I’m getting the error “Request missing required field”. This is a console log of the error in the response from the `track` function: result { event: { time: 1723243786017, insert_id: 'beba5469-9fad-4e38-a9f9-b24de353cead', plan: undefined, event_type: 'Change Selected Legal Entity', event_properties: { user_id: '8d024873-5018-46c3-9520-9b288d0cc5b7', device_id: '68f3b49c-6854-47a9-bed2-5011470376b0', screenResolution: '2560x1440', appVersion: '0.0.0', isInternalUser: true }, event_id: 0, library: 'amplitude-node-ts/1.3.6' }, code: 400, message: 'Request missing required field'} My call to `track` seems correct given the docs: track(data.event, eventProperties) Event properties is a `Record` type with the properties you see in the error response. I also tried a regular JS object. I tried `user_id`

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maruNew Member
asked in Data Instrumentation
Integration with Adjust - No connection even if Ingestion Debugger said it's working

Hi, there! I’ve tried to connect with Adjust, but I couldn’t. In Data > Source page, Adjust doesn’t appear even if there are successful Attribution API histories in Ingestion Debugger(Data > Sources > Ingestion Debugger tab). I requested responses of Amplitude Attribution API for Adjust, and I received the log which means Adjust properly requested Amplitude Attribution API and got 200 from Amplitude. How could I connect with Adjust?

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LzhNew Member
asked in Data Instrumentation
Search spider requests are being logged (Yandex)

I’ve noticed a strange behaviour - we’ve started to receive lots of events (around 40K per day) from IP’s belonging to Yandex (russian search engine), and it looks like that their spiders run javascript code and trigger a corresponding events. And it’s ruining our analytics :( This happens only with Yandex spider. Do you have any idea why this happened and how can we fix it PS I know, that I can ban events coming from a certain IPs, but I think that the ignoring search bots should be done automatically.

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Root EomNew Member
asked in Data Instrumentation
Track Unique non-logged-in users in Google Bigquery

In our service, non-logged-in users can perform certain actions, and for the purpose of tracking metrics such as conversion rates, we need to uniquely identify these non-logged-in users. Previously, we identified these non-logged-in users as individual users through Device IDs. However, the problem is that these Device IDs frequently change due to reasons such as app updates, app/cache deletion, etc. This has resulted in instances where a single actual user is assigned multiple Device IDs, causing them to be recognized as multiple users. Fortunately, in Amplitude, even non-logged-in users with multiple Device IDs (but not assigned a User ID) can be uniquely identified as individual users through a single Amplitude ID. The issue arises when analyzing log data via queries in Google BigQuery, as Amplitude IDs are not separately stored. Therefore, users must be identified based on Device ID or User ID, and since non-logged-in users can only be identified by Device ID, the above-mentioned i

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JKDMWNew Member
asked in Data Instrumentation
AB test only going to 'control' page

We’re testing some changes on a squarespace shop page. We have 2 versions of the page made, the control and treatment. The experiment script snippet has been successfully inserted, and both of these urls have been defined. The experiment page says that the site is ready for testing. The issue is that when we try to look at the versions o the test from here, both versions just link back to the current, ‘control’ version of the site. This happens even when swapping the pages so that the ‘control’ is the B version and the ‘treatment’ is the A version - both links just go to the currently used page. On the treatment version, the url gets an address like: www.ourproduct.com/product?testing-feature=treatment&PREVIEW=true But it still goes to the control version of the page. I’m not sure why we’re not able to successfully see both versions of the test. Even tried enabling the experiment and opening links to the control page via private browser windows, etc - still getting the control version

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Steve LionaisNew Member
asked in Data Instrumentation
Track Amplitude Conversions in Google Ads

I’ve followed the instructions to use an event stream to push conversion events from Amplitude to Google Ads which can then be used to optimize my campaigns by following the instructions here: https://www.docs.developers.amplitude.com/data/destinations/google-ads-event-streaming/. However, I cannot get the settings to pass the validation when I test the connection. I’m getting tripped up by the Google Cloud Service Account field and what to put in there. The instructions say “Enter your Base64 encoded Google Cloud Service Account .” and the link references the service account you need to create in Google Cloud Console. I’ve created this account and downloaded the appropriate json file, but it’s not clear what needs to be input into the Google Cloud Service Account field. I tried encoding the json file in Base64 and inputting that and I’ve tried the private key information (both encoded and not). None of which work. I get two kinds of errors... When I input the entire base64 encoded jso

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Larry ChenNew Member
asked in Data Instrumentation
Data Page goes wrong

After bulk loading backfill data, I cannot check this page.

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