Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,415 Topics
  • 3,687 Replies

1415 Topics

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June SNew Member
asked in Data Instrumentation

Any way to cumsum event property from start date of my data, instead of start of date filter?

Hi seeking any kind assistance on this,I have an event “purchase”, with event property “revenue”When I use CUMSUM(PROPSUM,A) , it calculates the cumsum from the start date of the filter.However, I’m looking to get the cumsum from the start date of my data. e.g. If daily revenue isdate revenue 1 Nov 2023 100 2 Nov 2023 100 3 Nov 2023 100 4 Nov 2023 100 5 Nov 2023 100 6 Nov 2023 100 7 Nov 2023 100 8 Nov 2023 100 9 Nov 2023 100 10 Nov 2023 100 11 Nov 2023 100  when the date filter is 5 Nov - 11 Nov, I’d like the outcome to be:date cumulative revenue 5 Nov 2023 500 6 Nov 2023 600 7 Nov 2023 700 8 Nov 2023 800 9 Nov 2023 900 10 Nov 2023 1000 11 Nov 2023 1100  Is there any way to achieve this?Thanks in advance for the assistance!

0
J
5 months ago
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Marc SlaterNew Member
asked in Data Instrumentation

Missing User Properties in Excel Export

Hi all, I would like to find out what the issue could be that I am experiencing, and, if possible, how do I go about correcting the issue. The issue:Whenever I download a cohort, there are always blank user properties for a bunch of users. This doesn’t apply to all users, as some users have all properties showing, while some only have a few blanks, and others have a whole lot missing. The following columns have blanks for users: user id, carrier, city, country, device, device type, dma, language, os, version, as well as other geographic and app properties.  Could it possibly be related to users denying permissions such as cookies and location access? Appreciate all responses and suggestions :) 

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M
5 months ago
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Dana StasNew Member
asked in Data Instrumentation

How to Normalize iOS app payments into one currency before tracking [Amplitude] Revenue

We are introducing in-app purchases via the Apple App store and are planning to use the iOS SDK to track AMPRevenue. I have seen in multiple places: “Amplitude doesn't support currency conversion. Normalize all revenue data to your currency of choice before being sent.” But I am having a lot of trouble finding documentation on the best way to do this that also allows us to verify revenue with receipts. I would greatly appreciate any advice or links for how to normalize iOS in-app purchase revenue to USD before sending it to Amplitude. 

0
D
5 months ago
A
Novice
Adam ChesterNovice
asked in Data Instrumentation

Cohort Download API Clarifications

Hi!We’d like clarification on the following from the Behavioural Cohorts API docs:For Growth and Enterprise plans, the Behavioral Cohorts Download API has a limit of 500 requests per month.Are we correct in thinking this limit counts only for requests to the /api/5/cohorts/request/{requestId}/file endpoint?Then in the same document:For large cohorts, you must download the data. If the cohort is large, the response redirects with a 302 response code to a pre-signed Amazon S3 download URL.Can you clarify what exactly counts as a “large cohort”? We’ve done some testing with > 1 million users in the cohort and the data was still returned within the response body.Any help is appreciated.Thanks!Adam

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A
Novice
5 months ago
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feldbeNew Member
asked in Data Instrumentation

Is this job offer legitimate or a scam?

HelloI have recently received an offer for a a position on amplitude-scale.com. I have been recruited over whatsapp through an employment agency by someone known only as Vivianna. I have signed up for an account and am now being asked to send over a verification code. The process has been very quick and it feels a little too good to be true. I wish to check that this is all normal and a part of the process, thank you.P.S Apologies for potentially wrong subforum.

1
Esther Trapadoux
Community Manager
5 months ago
Y
yunNew Member
asked in Data Instrumentation

How to group session length distribution by date

Hi,I would like to compare the length distribution of the user session of our product by day.Like a chart grouped by country.Even if it's not necessarily that form, I just need to be able to compare the user session length distribution by day.Thank you.

0
Y
5 months ago
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Alexandr GorNew Member
asked in Data Instrumentation

Disable tracking for specific group of users (i.e. by country)

Hello, everyone! I'm trying to reduce the number of MTUs by disabling the ability to send events for users from some countries. Maybe someone has already done this? I'm interested in how exactly you did it. From the SDK or web console side?

1
Saish Redkar
Expert
5 months ago
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Conversationalist
nblaisotConversationalist
asked in Data Instrumentation

Why is Amplitude "missing" some events compared to GA4, with same GTM implementation?

Hello,I can’t figure out an issue I’m having: Amplitude is not accounting for all the events I’m tracking in GA4. So, my funnels are completely off.My configuration is the following:I have an ecommerce site on wordpress, and I have Google Tag Manager set up on it The site “shoots” events to the data layer, following the GA4 logic / syntax (so, triggered simply on all events that match the regex: “view_item|view_item_list|select_item|add_to_cart|remove_from_cart|view_cart|begin_checkout|add_payment_info|add_shipping_info|purchase” GA4 is configured to init on all “Page View” in GTM, and trigger a GA4 event on all events that are shot by the site to the data layer, so that they end up posted in GA4And all of this is working fine.To set up Amplitude I did the following:Used the GTM Template Did the “init” the same as for GA4: on every “Page View” Did the posting of the events the same as for GA4: same trigger (so, on all events “view_item|view_item_list|select_item|add_to_cart|remove_from

11
C
5 months ago
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Conversationalist
kavithajayaramConversationalist
asked in Data Instrumentation

Merging Amplitude users where user id is null

Hello Looking to get some clarification/confirmation on a piece of documentation for Amplitude here: https://help.amplitude.com/hc/en-us/articles/115003135607 Currently we have a situation where we will not be able to properly send in the correct ID for a user at a specific portion of our customer journey. When investigating the options we have, we’ve seen that Amplitude will merge events from a user who has an userId of ‘null’ based on the Device ID.Just looking to confirm if this behavior if how we expect, before implementing anything.The workflow we are trying to cover:Event 1 – userID: <some value> Event 2 – userID: null Event 3 – userID: null Event 4 – userID: <some value> Event 5 – userID: <some value>Is it correct that these events (2/3) would be populated into the correct user stream? 

0
K
Conversationalist
5 months ago
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jelbaumNew Member
asked in Data Instrumentation

Build Report in Amplitude Similar to UA

Hi,I need to create a report similar to what I had available in Universal Analytics (GA). Is there someone that can directly help me build the report? Initially, I am seeing a handful of key metrics missing for me:  Sessions/Visitors/Users Bounce Rate Time on Page Time on Site Avg Session Duration Transactions (# of Purchases) Revenue Conversion Rate Average Order Value Not sure if I am doing something wrong and what report type I need to use. Please help. Thank you!

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Saish Redkar
Expert
5 months ago
A
Novice
Animesh M.Novice
asked in Data Instrumentation

IDs assigned over the projects

We have two apps on store (iOS/Android) and which has two different projects under one organization linked with Amplitude, When on iOS a user registered on any of the apps and then just opens the second app the ID assigned to the second app’s project is from the first one and vice versa.

0
A
Novice
5 months ago
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Novice
Colleen CassidyNovice
asked in Data Instrumentation

No browser in user lookup properties

Hi,I am not seeing Browser present in User Lookup properties. Am I missing something?  

2
C
Novice
6 months ago
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EZoolanderNew Member
asked in Data Instrumentation

GTM Tag Not Firing

We can get the Amplitude GTM tag to fire in one environment, but can’t seem to get it to fire in another.  The only thing I can really see between the two is that on the environment where it works, we don’t use DataLayer gtm whitelisting.  On the environment where it doesn’t fire, we do. On the non working environment - we have the following settings in our DataLayer gtm.whitelist:gtm.whitelist: Array(6) 0: "google" 1: "nonGooglePixels" 2: "nonGoogleScripts" 3: "nonGoogleIframes" 4: "customScripts" 5: "customPixels"   length: 6 Might this be the source of our difficulty?  And if so, what ought we include in there?  I would’ve thought that nonGoogleScripts would encompass it.

1
E
6 months ago
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Junlin ZhuNew Member
asked in Data Instrumentation

Failed to load resource: net::ERR_NAME_NOT_RESOLVED

DNS Resolving issue for our Chinese Users.We have some users located in China and we found that all the amplitude track request are failed due to DNS Resolving Failure. Are there any ways to fix this?   

0
J
6 months ago
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Aviv TsumiNew Member
asked in Data Instrumentation

When to use User and Groups segmentation?

We are using Accounts add-on and started sending several events, but I am struggling to visualize these in Amplitude.Summary of our set-up:We track users events, users are part of a group called “Customer” For the $identify event we send the following properties: groups: {Customer: "e11cffc6"} user_id: 123 event_properties: {Environment Type: "Production"} For the $groupidentify event we send the following properties: group_properties: {$set: {Customer Name: "IKEA"}} groups: {Customer: "e11cffc6"} user_id: 123 Questions:Did we configured the group analytics properly? As you can see, we added the Customer Name property only for the $groupidentify event and therefore you can’t tell the customer name in the User Lookup page. We would like to see how many Page View events were created per customer. Should we use Segment by users or customers option? Why do I get different results for each selection?  

0
A
6 months ago
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ScreenDaveNew Member
asked in Data Instrumentation

My project contains user and event properties I did not create

I definitely did not make these properties, they seem completely irrelevant to my project, examples: file name md5 file size has annotations has fullsize images has fullsize vectorsThey are definitely completely unrelated to my project.And some users have “first seen” set to years ago, whereas my project is created few weeks ago at most.

4
S
6 months ago
H
HaywireNew Member
asked in Data Instrumentation

Event Property values getting truncated

Hi I have an event property ‘product_added” which i am passing an array of objects in but it is getting truncated, what is the efficient way to solve this, thanks  

0
H
6 months ago
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Anna MelqNew Member
asked in Data Instrumentation

Who to contact to get information on an Amplitude cookie for the cookie policy?

Dear Amplitude team,I need help in getting information on an Amplitude cookie used by our website to include this information in the cookie policy. Who I can contact regarding this issue?Thank you in advance, Anna

0
A
6 months ago
Q
Quang TranNew Member
asked in Data Instrumentation

How i check why Invalid API key on PythonSDK?

when i save log to debug i see 30 event. but when i go to dashboard just have 12 or 15 event show up.How i check invalid api key?

0
Q
6 months ago
Q
Quang TranNew Member
asked in Data Instrumentation

Why do we push data but the dashboard is not complete?

i push event from my BE site but it not show up from amplitude dashboard.

0
Q
6 months ago
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Neerav JainNew Member
asked in Data Instrumentation

Facebook conversion being attributed to organic / direct

Hi! We are new and setting up Amplitude - one challenge we are facing is that Meta conversions are hardly being reported in Amplitude. For example as per Meta if conversion are 100 - Amplitude is showing only 5 We are also not getting ad campaign details against the limited conversions being shown in Amplitude  Looking for solutions / suggestions - thanks in advance! 

0
N
6 months ago
A
Anna BohacNew Member
asked in Data Instrumentation

All my users are merging into one user ID

Hi there, I recently started trialling Amplitude and have a major issue going on where all my users are merged into one ID, which means I cannot really use the data going into Amplitude.My app is coded using Flutter/Dart and I am receiving data into Amplitude via Rudderstack and all my users are displaying as one user only even though I have more. I can see all the events correctly in my stream and can see the email address of each users so I know there are different people using the app. However on Amplitude all of my users are grouped into one user ID only and I cannot therefore use user lookup easily...I have tried to implement only the Amplitude Flutter SDK but when I tested it, it was also immediately merging all my accounts into one, which makes the software essentially unusable because I have to go through manually and see the email addresses of users manually to figure out usage data. Do you have any advice on what to do to be able to see each user as an individual user and pre

4
Saish Redkar
Expert
6 months ago
H
heejin jungNew Member
asked in Data Instrumentation

UTM does not work

hello. I am inquiring because UTM cannot be collected.It was developed to collect UTM from web SDK, so there are UTM items in user properties.The event property also has a utm property with the Amplitude official logo.There are duplicate UTM items in events and user properties. Is there an issue with UTM collection for that reason? I would like to delete the UTM item in the event property, but I would like to inquire what development code I should write.event properties utm property (utm property with the Amplitude official logo.)user properties utm property  

0
H
6 months ago
I
Ingwon ChaeNew Member
asked in Data Instrumentation

What does Amplitude Hour of Day Reference?

Hi - i’ve been trying to understand amplitude hour of day - is itA. amplitude Hour of Day defined by UTC standard time zone?B . amplitude Hour of Day defined by our org’s default standard time zone (e.g., say our default is set to EST, then it’s EST)C. other?And if it’s B, where can we find our org’s default standardized time zone?  

1
Saish Redkar
Expert
6 months ago
J
JanniNew Member
asked in Data Instrumentation

User id tracking for mobile handover

Hi all,We are building a web application which users normaly start using on their deskop device. At one point there is a mobile handover with a QR code so the user can easily add photos. Our application does not have a login so therefore we don’t set a user id and rely on the one generated by Amplitude. I was wondering what the best practice is to make sure we have the same Amplitude user id for both desktop and mobile in the same session. Would it make sense to get the Amplitude user id on desktop, pass it along in the QR code and then set it on mobile again?Thanks for your help!

0
J
6 months ago

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