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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,537 Topics
  • 3,915 Replies
1537 Topics
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Helpful Hero
liukaichiHelpful Hero
posted in Data Instrumentation
Is Proxy for Mobile Necessary?

So for web clients, this is a pretty simple conversation. Adblockers abound these days, so it makes sense to have some kind of proxy that will help users maintain the experience even with an adblocker, especially when using Amplitude Experiment for flags.My question is if there is any good reason to use a proxy for mobile clients? There may be a very small handful of users who use an adblocker for their entire phone. But with the added network latency and little gains, it seems it isn’t worth it to use a proxy even if we already have one setup for web. Curious to see if anyone else has setup a proxy for mobile, or any points why it would be worthwhile to do.   Edit: sorry, I realized this is probably in the wrong subject :) But I can’t seem to edit it. 

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Novice
4 months ago
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Tamara LazarevićNew Member
asked in Data Instrumentation
Schedule event for blocking

In the documentation for event blocking, there is Schedule for blocking option available:https://help.amplitude.com/hc/en-us/articles/16805784778907-Remove-invalid-or-incorrect-data#h_01H910H0FCQXH33WD4VAAE7FCRHowever, I cannot seem to find this option in the UI. I’m on the Scholarship plan. How can I schedule event blocking (either via UI or via API)?

2
A
4 months ago
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Yoseph TenawNew Member
asked in Data Instrumentation
Sync cohorts to hubspot sometimes partially sending

Hi Guys, I’m having a weird issue here. What I am trying to achieve is that when users sign up to our app they trigger a `sign up` event, using this I gather them up into a cohort called `New Users` and periodically sync that to hubspot. But when I sync it, it creates a list but doesn’t send these users. On the history tab of the sync it says 0 users sent. Why is that?Also to test it out I tried syncing the `New Users in the last 30 day` cohort (provided by default), and from around ~161 it only synced 13 users. In my destination configuration, I chose email for both hubspot and amplitude identifiers.Could someone help me out?Thanks 

0
Y
4 months ago
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ic1New Member
asked in Data Instrumentation
how to configure tracking mobile app and web app?

Hi, I have an application that when you're not logged and you click a button, it sends an event and redirects me to the web on the same device where other events sends here, but I realized that when I make the funnel don't shows the trace of both flows as one, it gets me two traces with different user id and device id. What can I do?Please be specific, I'm newbe.

2
I
4 months ago
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Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation
How to easily exclude session replay recording that starts on certain paths?

Like most products, we get a ton of sign up page views, that don’t result in anyone signing up.I want to exclude those from session replay recording. What is the best way to do that, to only start recording after sign up has been completed or after some point after sign up has been completed? It's not clear to me how to accomplish this without needing to add manual toggling of this in our codebase for session replay with `amplitude.add('sessionReplayTracking')` and `amplitude.remove('sessionReplayTracking')`I would've expected an easier way to do this like with auto event capture: specifying some rules on paths that recording should not begin if a session starts there.Am i missing something?

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Y
Team Member
4 months ago
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Vera StickerNew Member
asked in Data Instrumentation
Marketo "redirects" causing attribution issues

I figured someone here might have experience with this and know what to do:We are using Marketo to email customers and link them to our websites. Marketo requires a unique subdomain (“CNAME”) for email tracking links that is distinct from any of our actual subdomains. For example, our Marketo landing pages are on “go.oursite.com,” and the Marketo email links use “info.oursite.com.” Note that there is no actual content on the “info” subdomain -- it only appears in these email links.We have UTM codes on all of these links, but they’re not currently being picked up by Amplitude at all. It seems that because “go” and “info” both look like they’re both subdomains of “oursite.com”, Amplitude is suppressing all attribution information from these email links. We also link to other subdomains and are seeing the same issue on those, including our main “www.oursite.com” domain. If it makes a difference: we’re using Google Tag Manager for our implementation, with the Amplitude tag template. So, fo

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eddie.gaona
Team Member
4 months ago
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Tamara LazarevićNew Member
asked in Data Instrumentation
Pausing Amplitude events

Hello,I am interested in whether there is an option to disable/enable event tracking for a period of time without changing the tracking code?I have a use case where I have set up Amplitude JS tracking code in the page head tag on my website. I want to be able to track data ‘samples’ - e.g. track data only for a day or a week. Would this be possible in any way via UI without tampering with the page code?Thanks

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Saish Redkar
Expert
5 months ago
K
kaspesiNew Member
asked in Data Instrumentation
Filter by "User ID" rather than IP.

Block Filter by "User ID" rather than IP. I want to block test account users from showing up in my amplitude data.  These accounts will not always have the same IP, but will have the same account ID.  (Test account to test prod environment).  I would like to filter out the events from this device but in [Data > Filters] it only lets me block by IP address, or block all user profiles with an id field which definitely isn't what I want. This feature seems like it should be quite easy, but I can’t seem to figure out how to do it.

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Saish Redkar
Expert
5 months ago
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Conversationalist
dargeliesConversationalist
asked in Data Instrumentation
Identity Resolution of Off-platform Events

Amplitude is a CDP. As a CDP, Amplitude is responsible for ensuring it’s platform can consume multiple data sources to form an accurate picture of the customer. The primary function of the CDP is identity resolution for these various sources. There is a very common use case that I can’t seem to figure out with Amplitude. Consider this example:A company decides to hold a webinar hoping it will create engagement that increases conversion. Leads signup to the webinar on a separate platform e.g. Zoom or RingCentral. After the webinar, the company wants to know how attending the webinar impacted conversion. They are able to export CSV of the list of attendees with their name, phone number, and email address. They take their CSV and upload it to S3 to utilize the native Amplitude S3 Integration.Upon setting up the S3 as a source, there’s a problem. There is no device ID, or user ID in the CSV since these leads didn’t sign up on a platform where Amplitude could collect these.I’ve tested this

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D
Conversationalist
5 months ago
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James BatesNew Member
asked in Data Instrumentation
Amplitude Logger [Error]: Failed to save events because the queue length exceeded 1000

Platform: WebAmplitude Browser SDK.We have started seeing the above error when loading the app. When I look at unsent events in localstorage I don’t see any events that haven’t been sent off so I’m not sure what is causing this issue. Has anyone seen this before?

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J
5 months ago
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Helpful Hero
aleksandra-asanin
asked in Data Instrumentation
Session Replays: What happens when we hit the plan limit?

Hello, since Session Replays are now available on Free plan, what happens when we spend 1k replays? Does it simply stops recording sessions until the next month or we get charged?Sorry I have already scanned through the community and Help Center, but I couldn’t find the answer.Aleksandra 

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Helpful Hero
5 months ago
skilleduplife
Novice
skilleduplifeNovice
posted in Data Instrumentation
How do I get started with WordPress?

Hi thereI’ve installed the JavaScript SDK code snippet using “Insert Headers and Footers” in settings and fired amplitude.getInstance().logEvent('EVENT_NAME_HERE'); to activate. Amplitude has picked up the activate signal but not picking up traffic or users. What have I missed?Many thanksManoj

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Esther Trapadoux
Community Manager
5 months ago
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Product TeamNew Member
asked in Data Instrumentation
I can't see my even property when creating a chart

When selecting a group by drop down to see related properties for the event, the properties are not loading and all I can see is some of my properties along with the ones with Amplitude icon next to it

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Saish Redkar
Expert
5 months ago
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Eric HBNew Member
asked in Data Instrumentation
Device type groups as property group

Hello, we’re trying to get a consistent and easy to use view of device types, but not at the level that Amplitude uses in it’s event. Ideally we would like to see a breakdown of Desktop (Device type = Mac or Windows) vs Mobile (all others). I tried to do this via Property Groups, however I noticed that Device Type and Device Family do not show up in the dropdown when I search for them. We would like to group by this property in charts instead of having to make two separate events, one for desktop and one for mobile. Thanks!

6
Saish Redkar
Expert
5 months ago
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Tarun HNew Member
asked in Data Instrumentation
Event not showing up when redirecting user to an external page on button click

We have a button on our website. Clicking on this button will send users to an external page (a page with a different domain) in the same tab. We want to register click event on this button.My code is something like this:const handleClick = () => { track(EVENT_NAME) window.location.href = EXTERNAL_URL}In this case, we are not seeing the event on amplitude.I am assuming this is because we are navigating away from website before amplitude has enough time to send the event.We tried adding `await` to the amplitude `track` event which works but it is resulting in a slight delay which is not a good user experience.Does anyone have any solution for this? This looks like a common use case. 

3
Y
Team Member
5 months ago
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HGYYNew Member
asked in Data Instrumentation
[Amplitude] Page Viewed Default Parameters

Hi Community!I’m new to Amplitude Analytics, and I’m currently using it to track events in my web page.When I entered into different pages, Amplitude Analytics will automatically log the [Amplitude] Page Viewed event in the Amplitude debugger, with some parameters. Here are the two questions I want to ask:One of the parameter is User Id, when this event triggered in my web page, this id will defaultly set to undefined, is there any way for me to change the User-Id here to my custom user-id? Since each user in my web page will be assigned an unique id, is there anyway to show the id in the User Id also?   For the referrer in the Event Properties, why is it that whenever I go to any page it shows the url of home? Or did I misunderstand the referrer? Because I want it to show me the url of the current page when I go to a different page, but why does the referrer stay home? I'd appreciate it if someone could explain it to me! Thanks! ​​​​

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5 months ago
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tomvamosNew Member
asked in Data Instrumentation
Can't see option to merge / transform events

Hi there,I’m looking to consolidate some events and according to this help page I should be able to see a ‘Transform’ option after I select the events to merge (as shown in pic) yet sadly its not available. I believe the ‘Transform’ option feature is available on all plans. Can anyone tell me where I’m going wrong please?Thanks in advance, Tom 

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liuaud
Well-Versed
5 months ago
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ElliotsparkNew Member
asked in Data Instrumentation
Trying to add a custom value on user lookup

I’m trying to pull in custom value (it’s a property called “name” that we created) on the user lookup.The goal: we’d like to view the User-Lookup sorted by “username” on our app, rather than the user ID (which is a string of long numbers)Any ideas?

4
Jacenda Davis
Team Member
5 months ago
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kelly dctNew Member
asked in Data Instrumentation
How to create a chart segmenting my users by device - mobile vs desktop

How to create a pie chart showing all users across desktop vs mobile?

2
A
5 months ago
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Ian HenryNew Member
asked in Data Instrumentation
Create a chart to find how many times active MAU visit the app each month

HiI want to find out how many times Users visit each month.  I know WAU over MAU but that doesn’t give me detailed insight into how many times users come back each month and when they come back.Does anyone have a way to create this?Thanks, Ian

0
I
5 months ago
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Steve JohnsonNew Member
asked in Data Instrumentation
Integrating Subscription Data from App Store & Google Play

I don’t understand from this document and discussion whether Amplitude can automatically retrieve data about my subscriptions from the App Store and Google Play if I add the iTunes Connect Shared Secret. Is this possible, or do I need to manually send this data from my server, which is also notified by Apple and Google about renewals, cancellations, and refunds?

0
S
5 months ago
S
ScreenDaveNew Member
asked in Data Instrumentation
How to see how many users open an app daily

Say I have 100 users. I want to know, for each user, whether they opened the app on day 1, 2, 3, etc.I don’t think I am looking for retention, but as an example, my current retention at day 30 is 40%. But this doesn’t really tell me whether the users in that 60% portion still might be using the app, just very sporadically, even on day 40, or even 100. Right? The nature of my app doesn’t really require constant usage.

1
Saish Redkar
Expert
5 months ago
J
Jonathan SilverNew Member
asked in Data Instrumentation
Analytics for multi-tenant application

I run a multi-tenant application. Each organization represented in my database has its own deployment. I’d like to be able to easily isolate all events and user sessions per organization. What is the best practice for enabling this?I’m considering the following routes to accomplish this:A single Amplitude Project for all tenant deployments, then tagging every user and event with a tenantID. A distinct Amplitude Project for each tenant deployment.

1
dangrainger
Expert
5 months ago
S
Novice
sia-ampNovice
asked in Data Instrumentation
Flutter plugin broken for Android release

I recently added the Amplitude Flutter plugin to my app.Everything is working perfectly in dev mode, but as soon as I build the app for Android in release mode, the build fails with the errors I’ve copied below.I’m sure the issue is with the Amplitude plugin, since removing it allows me to build the app in release mode with no problems.I’m using amplitude_flutter: 3.10.0 and Flutter 3.0.5. ---ERROR:R8: com.android.tools.r8.internal.r8: Attribute Signature requires InnerClasses attribute. Check -keepattributes directive.FAILURE: Build failed with an exception.* What went wrong:Execution failed for task ':app:minifyReleaseWithR8'.> com.android.tools.r8.CompilationFailedException: Compilation failed to complete* Try:Run with --stacktrace option to get the stack trace. Run with --info or --debug option to get more log output. Run with --scan to get full insights.* Get more help at https://help.gradle.orgBUILD FAILED in 1m 29sRunning Gradle task 'assembleRelease'...                      

10
K
5 months ago
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Huy NguyenNew Member
asked in Data Instrumentation
Compare conversion difference between 2 flows

Hello,I have set up a chart to compare the conversion difference between users:who started with (1A) and then (2) = flow 1A2VS.who started with (1B) and then (2) = flow 1B2as follows: I wonder if this is a correct setup The user U1 who started with view-search-results-page had to go to checkout page and triggered view-checkout-page prior to end the journey with purchase.  The user U2 who started with view-checkout-page went back to view-search-results-page then view-checkout-page and purchase. The question is: can we be sure that U1 is only counted in flow 1A2, and U2 is only counted in flow 1B2?Thank you so much!

1
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Team Member
5 months ago

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