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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,596 Topics
  • 3,989 Replies
1596 Topics
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Dor ShalomNew Member
asked in Data Instrumentation
Tracking web push subscriptions

Hello Amplitude Community,We're encountering a challenge with tracking web push notification clicks using Amplitude, particularly when dealing with anonymous users who haven't yet interacted with our website. Here's an overview of our issue:We utilize OneSignal for web push notifications. When a new user clicks on a web push notification, they are directed to our website. However, since they are anonymous initially (because they are new, we don’t get an event for the click. As a result, we can't track these clicks of WebPush notifications in Amplitude. Amplitude assigns an external ID to users only after they interact with our website, complicating the tracking of initial web push interactions. Do you know about an efficient solution for this issue - tracking WebPush click for anonymous users?Best regards,Dor

901
Yuanyuan Zhang
Team Member
5 months ago
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MathNew Member
asked in Data Instrumentation
Anonymize user after logout

Hi everyone,I’m currently implementing Amplitude in my Expo app (v51.0.14) using the latest version of @amplitude/analytics-react-native and Ampli.Everything is working except the logout part when I need to anonymize my user when he logout / delete his account. I tried to use the ampli identify function and providing an undefined userId and then tried the reset function but its not working the events are still being sent under the same userId.I’ve enabled logLevel to Debug and it log nothing when I’m calling the reset function, is it excepted or something going wrong ? Thank you :)

890
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5 months ago
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Ksenia KhmelevskayaNew Member
asked in Data Instrumentation
Channel classifier not working properly

Hi,I’ve been trying to set Channel Classifier but can make it work properly.I created a new classifier from scratch and added one row with condition utm_source = Klaviyo. utm_source is the only column in this classifier.In my data I have ads event with the utm_source = Klaviyo but it isn’t classified as Klaviyo channel. Instead it’s classified as none.There is no way I can make this classification work. Need help. 

840
K
5 months ago
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Maciej SzymczykNew Member
asked in Data Instrumentation
Issues with setting up amplitude - data, funnel, new website

Hello, We are new to Amplitude hence we would greatly appreciate any help with our issues:We see some discrepencies in data & user analytics, any way to validate coming data etc. or how do we know it’s setup correctly? I understand that adblock can block some etc. but we see rather big discrepencies. How to properly create funnel for purchase 3 step purchase process? step 1 -> xx.pl/../anonymous/1/step1 step 2 -> xx.pl/../anonymous/1/step2 in between stripe payment that is redirecting to their website step 3 -> xx.pl/../anonymous/1/step3 but it turns out that those step3 etc urls can be revisited after purchase that I think is influencing funnels as someone that bought item is entering from email again the link with step3 which is counted many times. Can we create idk. specific events on each page to be triggered or what is the best approach to catch users in this funnel?We launched new language and entered new market which before URL has de. and for past 2 days it’s no

500
M
5 months ago
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Maciej SzymczykNew Member
asked in Data Instrumentation
Discrepencies in data & funnel creation

Hello, We are new to Amplitude hence we would greatly appreciate any help with our issues:We see some discrepencies in data & user analytics, any way to validate coming data etc. or how do we know it’s setup correctly? I understand that adblock can block some etc. but we see rather big discrepencies. How to properly create funnel for purchase 3 step purchase process? step 1 -> xx.pl/../anonymous/1/step1 step 2 -> xx.pl/../anonymous/1/step2 in between stripe payment that is redirecting to their website step 3 -> xx.pl/../anonymous/1/step3 but it turns out that those step3 etc urls can be revisited after purchase that I think is influencing funnels as someone that bought item is entering from email again the link with step3 which is counted many times. Can we create idk. specific events on each page to be triggered or what is the best approach to catch users in this funnel?We launched new language and entered new market which before URL has de. and for past 2 days it’s no

440
M
5 months ago
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Yuliana TurchynNew Member
asked in Data Instrumentation
Filter does not work properly

Got a question: found some bug while doing data tables with filter. When I am doing the filtration, Amplitude shows users that do not fall under stated filters. What might be a problem in such case?

1993
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Well-Versed
5 months ago
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ArnauKokoroNew Member
asked in Data Instrumentation
Bigquery Sync Datetime

Hi, We are looking for an expected behavior related to Bigquery Sync Datetime. On our source we have all the data but on Amplitude there is much less data.We are seeing that Amplitude Sync at 00AM UTC and we update our source every day at 2AM UTC. So, the data on Amplitude is synced 2 days after because we sync Bigquery EVERY DAY.Is it possible that when Amplitude Sync at 00AM marks a DAY synced and that’s why it is not importing the data next day that has come at 2AM?If not, Amplitude should import data next DAY when imports again, but we are not seeing that. Thanks!

520
A
5 months ago
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Conversationalist
dargeliesConversationalist
asked in Data Instrumentation
How to Monitor Destination Event Streaming

Hey all,We’ve seen a massive spike in our data point utilization in a partner integration (Braze) after setting up Braze as a destination in Amplitude. We currently have each event setup to “Send Events” with the optional “Select additional properties”. This seems like the obviously misconfigured culprit. Braze considers every event streamed, every event property, and every user property as a separate data point. Understanding this, I intend to reduce our data point utilization by disabling the “select additional properties”, however I have two primary questions before doing so as Braze depends on some event properties:When you do not “select additional properties” will Amplitude send the event with it’s own event properties e.g. a pageview event will also send with the url event property? This seems like it should, but reading the documentation it doesn’t explicitly say anything about the events own properties. This would be a dealbreaker if the events own properties are not sent. Try

1285
jarren.patao
Community Manager
5 months ago
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ramonagoodwinNew Member
asked in Data Instrumentation
online lotto games

Best Capabilities of Most Online Lottery ToolsLotteries have been around for centuries, and they show no indications of disappearing any time soon. Online lotteries are ending up being more and more popular every day. It is due to the fact that they offer a number of benefits over standard lotteries. This post will talk about the top attributes of most online lottery systems. We will certainly additionally supply some ideas on selecting the right system for you. For instance, your selected site ought to be certified. So, without further ado, let's get started. Among the very best features of online lottery systems is that they supply cost-free trials. You can try out the site before you commit to it. In addition, it is a great method to see if the platform is right for you. You can additionally utilize the trial period to find out more info how to use the platform and obtain a feel for it. Most cost-free tests last for a week or 2, so you will certainly have lots of time to decide if t

500
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5 months ago
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Manuel HernándezNew Member
asked in Data Instrumentation
Send Intercom the company ID correctly

As you know, Intercom needs a company.id field to create a company related to the user, how do I send this field to Intercom?

540
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5 months ago
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Chaster KimNew Member
asked in Data Instrumentation
Dashboard REST API issue

I tried to get events for a user by using Dashboard REST API - User activity.https://amplitude.com/docs/apis/analytics/dashboard-rest#user-activityBut I got return with code 400, and message: “Invalid definition”.And it says “Argument user must be an int”. In my project, when a user does sign-up, user-id changes to non-int-value like “fcd234-2kwosnm”.So I can’t get events for a user with user-id like “fcd234-2kwosnm”. Is there a way to solve this problem? Thank you.

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Team Member
5 months ago
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Peer Moderator
kornelius
asked in Data Instrumentation
Set Country, Region, City manually

Hi, we do not pass the IP to Ampliude. How can I still set Country, Region, and City manually? I’m looing for a solution either client side (ampli sdk), or by manipulating the request that is sent to the Amplitude product.

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Team Member
5 months ago
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chameleontowerNew Member
asked in Data Instrumentation
Amplitude Event Properties disappeared?

Hi! So as of this morning I found that my Amplitude event properties aren’t showing up anywhere any more. Previous charts using event properties are still working but I can’t pull any up in my drop downs any more. Is this a known issue/getting fixed soon?

510
C
5 months ago
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ivstasNew Member
asked in Data Instrumentation
Events from 2 browser tabs in Pathfinder report

Let’s assume a user has opened a new tab of my website. User now has 2 tabs opened, both of the tabs share same session id. Now user does a series of interactions in these tabs, switching from one tab to another and back.Would Pathfinder register these events as “2 branches” or will it think it’s just a single sequence of events?

915
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5 months ago
Palina Chernavtseva
Novice
Palina ChernavtsevaNovice
asked in Data Instrumentation
How to create a chart to see which events are mostly triggered by returning users?

Hello, I’m new to Amplitude and want to create a chart to see which events are mostly triggered by my returning users. Can you please navigate me with this?

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Palina Chernavtseva
Novice
5 months ago
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buddylittlefieldNew Member
asked in Data Instrumentation
Benefits of Online Lottery

In an online lottery, players can take pleasure in a lotto pc gaming experience with amazing functions that are interactive and supply a smooth interface. Players can conveniently scale wagering from the convenience of their own homes, utilizing their mobile phone or PCs. They can utilize the quick apparatus to obtain the lottó numbers on the internet. Each game has its own set of very comparable regulations; nonetheless, their differences come with the level of their prizes. Capability to join lotteries from anywhere: Playing the lotto online offers gamers the benefit of taking part from anywhere throughout their territory. With access to the internet, an internet traveler, or an application, the gamer prepares to position the bet. Wide variety of games and lines: Another advantage of playing online is that you get a plethora of games to play as opposed to picked games you get at a physical store. A lot of online lottery games supply distributes and sometimes, several sites supply org

1660
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5 months ago
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Helpful Hero
AugustoHelpful Hero
asked in Data Instrumentation
Elementor Events Wordpress

 Hi, I am setting a new event called “button_click”I added an id to the tracked button (#button_click_amplitude). My problem comes when I send properties that have been already created. For example:'Page Domain''Page Location''Page Path''Page Title''Page URL' I guess this are default properties from SDK, which is the proper way to log them?As you can see on the screenshots I am not getting them fired:  This I my JS code in the footer: document.addEventListener('DOMContentLoaded', (event) => {  // Use event delegation to handle clicks on dynamically loaded buttons  document.body.addEventListener('click', (event) => {    const clickCTA = event.target.closest('#button_click_amplitude');    if (clickCTA) {      const userAgent = navigator.userAgent;      const buttonType = clickCTA.querySelector('a .elementor-button-text').innerHTML;      const location = 'body'; // Check Location      const outboundUrl = clickCTA.href;      const pageDomain = window.location.hostname;      const pag

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Team Member
5 months ago
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LachyNew Member
asked in Data Instrumentation
Can you update historical events with a new user property

Hi there,We added a new user property and I was hoping that this would propagate to historical events.However, this has not occurred and this user property is still showing as `(none)` for events created before this user property was set.I was reading this somewhat related topic where @Yuanyuan Zhang notes:Once a user property is set, it will be applied to all events going forward until it gets updated. For example, you first have user property email = abc@gmail.com, all events will have this user property value. Then you send in another value today email = def@gmail.com, all events from that point onwards will have the user property value def@gmail.com. And:You can update the same user prop "email" by including "email" in the payload with the new value and specify that it will be overwritten for the user properties at the top and the new value will propagate to further events. Historical events will not get updated. Does this confirm that it is not possible to update the user properti

6475
James Lindsay
5 months ago
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JEONG YUNCHEOLNew Member
asked in Data Instrumentation
Is there a way to not cache the result of the event segmentation API?

 Hi,Is there a way to not cache the response results of the event segmentation API? The curl request is below:curl --location -g --request GET 'https://amplitude.com/api/2/events/segmentation?e={"event_type": "_all"}&start=20240701&end=20240730&m=totals&i=30'--header 'Authorization: Basic xxx'It looks like the value of data.series in the response has been cached for several hours.Is there a way to arbitrarily control the cache?

1241
Jacenda Davis
Team Member
5 months ago
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amau3New Member
asked in Data Instrumentation
What is my event limit actually?

Hi, I recently signed up for an account with Amplitude to start tracking my startup’s users’ behavior. We are part of the scholarship program, which seems to be a great offer.I signed up looking at the very openly mentioned limit of MTUs: 200,000. I was happy that unlike many competitors, there didn’t seem to be a limit on how many events to track. Our startup is far away from 200,000 users but we would ideally like to track events that occur quite often, such as users liking or viewing an item. Even with 5,000 active users, which we currently have, we would likely reach 10,000,000+ monthly events if we were to track as I imagined it.Now, I read at some other spots that apparently there is a limit on the events that I can track per month. But information on that is really ambiguous and not clear at all. I would really appreciate it if someone could help me find our limit. I am also wondering, does it only apply to events or also to changing user attributes?

740
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5 months ago
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morancathyNew Member
asked in Data Instrumentation
Risk of unordered events using HTTP V2 API asynchronously

Hello!  ⁠Looking at Amplitude's Raw Data Fields Documentation, a user's event stream is reported based on event_time. event_time = client_event_time + (server_received_time - client_upload_time)What exactly is client_upload_time? Docs say "client_upload_time: Local timestamp (UTC) when the device uploaded the event." I'm not clear on what that means. We are thinking about incorporating backend events with our frontend events.  Our backend is in Ruby so we'd use the HTTP V2 API asynchronously.  Will performing asynchronously open the risk for un-ordered events? Appreciate any insight. Thanks! 

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Team Member
5 months ago
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Novice
Maciej ZiolkowskiNovice
asked in Data Instrumentation
Event Explorer Chrome plugin not working

Hi all,I am trying to make Event Explorer Chrome extension work - to no avail. I see that Event Explorer in Amplitude online app logs events from the portal I want to track, but the Chrome plugins shows nothing. Does it require any extra configuration?Kind regards,Maciej

2343
eddie.gaona
Team Member
5 months ago
K
kimsiaNew Member
asked in Data Instrumentation
My server-side python SDK sent out an event, but i don't see it

def tell_amplitude_account_created(user_id:int, account_id:int): """ server_side API to Amplitude about account_created """ client = Amplitude(AMPLITUDE_API_KEY) # see # One of user_id and device_id is required # Track events with optional properties # identify_obj=Identify() # identify_obj.set("account_id", str(account_id)) # client.identify(identify_obj, EventOptions(user_id=str(user_id))) client.track( BaseEvent( event_type = "account_created", user_id = str(user_id), event_properties = { "signup_via": "github", } ) )Under dataNothing shows up. HOw do i troubleshoot this?Please make it easy for me to troubleshoot. I’m seriously considering to move to mixpanel if this is too difficult

7275
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5 months ago
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PetroNew Member
asked in Data Instrumentation
How to add deadlines to a chart

Hello. I am trying to do:Create a chart when users made withdrawals (payments) Add to this chart the dates (deadlines) when users are prohibited from making any withdrawals (payments)What I have:Withdrawal (payment) events when users have performed them An array of dates (deadlines) in user properties.What I did:Created line chart in segmentation Added event  withdrawal to the chart  When I try to add dates to the chart from the user properties, I get nothingWhat I expected: Any idea how I can solve it maybe in the other way,  because I think the chart does not support it ?I will be very grateful for any help

1142
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5 months ago
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beomNew Member
asked in Data Instrumentation
I can`t make amplitude SQL

I have no problem creating another chart. But if I just create the amplitude SQL chart, I get the error "Failed to create new chart." Please help The number of chart creation allowed is left, and I tried deleting cookies.

711
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5 months ago

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