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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,711 Topics
  • 4,151 Replies
1711 Topics
T
tristanNew Member
asked in Data Instrumentation
Dynamic Level Funnel

Hi! I’m a game developer working on a game with several hundred levels. We’re considering migrating over to amplitude and I’m having trouble replicating the graph from the second picture. Doing something like in the second picture isn’t very efficient. Is there a way to create a dynamic funnel in amplitude? Where the x axis sorted by an event property. 

5931
jmagg
Team Member
flor.cho
Experienced
flor.choExperienced
asked in Data Instrumentation
V2 app with new work space and new events?

Hi, we will be launching our next version app in about a monthand I would like to get an advice of what I should do in this case(should I divide this to seperate work space? or is it possible to do so?) This is an update of an existing app,which means the app it self in the playstore won’t be two of them,but the design and features are 50% same, 50% new.  there are some events that should be added because nothing like this existed in the previous version.some events to be disappeared because we deleted some buttons or optionssome events need to be changed, the definition should be changed for some events, the event property needs to be changed for some. In this case, Should I work on the taxonomy from scratch and seperate the workspace? (or is it possible to separate these for good?) or should I try not to change too much properties so that I can directly compare to the legacy data. Can you give me some advices for this?

4302
Denis Holmes
Team Member
X
Novice
xgretschNovice
asked in Data Instrumentation
Seem to be losing events that I have logged

Hi - I’m taking my first few steps with Amplitude - using the Javascript SDK to log page views and other events on my website, bachtrack.com.I’m currently running in parallel with Google Analytics and making the same page view calls to both Amplitude and GA. As far as I can see, everything is being logged correctly – I haven’t received any error codes yet – but I’m only seeing around 60% of the event count in Amplitude that I’m seeing in Google. To put it another way, 40% of my page view events are getting lost.The timing is slightly different - the call to GA is inline inside the HTML <head> tag and happens at around 880ms, whereas the Amplitude call only happens after the page is loaded (around 980ms, according to Chrome). But that doesn’t seem like enough for me to be losing such a high percentage of the Amplitude posts.Can anyone point me in the direction of what to look for?

14347
Denis Holmes
Team Member
D
dimitriskNew Member
asked in Data Instrumentation
Events disappear from event stream when Live Event Updates is enabled

Hello,We have integrated Amplitude into our react native app through RudderStack (http://rudderstack.com/) using Cloud Mode.Both for iOS and Android, the events are sent to Amplitude successfully. However, while reviewing the Android events in the Event Stream and the “Live Event Updates” option is enabled, the event stream disappears after a few seconds or when clicking “Load New Events” and a message saying “No Data” appears instead of the event stream.This happens when reviewing the event stream of an Android device only. For iOS it works without any issues. Any ideas? 

5143
Denis Holmes
Team Member
Maxim
Helpful Hero
MaximHelpful Hero
asked in Data Instrumentation
User country isn't displayed

Hello! Amplitude displayed only one country in user property. We have users who are using product from Turkey, but Amplitude displayed only Belarus in the properties.Also in User look up history of user from another country is not visible.

11945
Denis Holmes
Team Member
I
Conversationalist
Ilya GnatyukConversationalist
asked in Data Instrumentation
GTM server & web tag template

Hi Amplitude team!Do you plan to support GTM server & web with tag templates?I guess GTM web is what we currently used, but, potentially, GTM server is very promising. Especially with complex deployment, involving apps and/or server2server integrations.For now:I can’t control apps deployment directly; I can’t make server2server (HTTP API) integrations a bit easier/faster.With GTM server, I get an additional layer under my control much cheaper than mParticle/Segment and without possible consent collisions. Though, it isn’t easy to work with, has a learning curve.

5801
sydney.koh
Team Member
K
kanishkaNew Member
asked in Data Instrumentation
Cohort for User who performed only given set activity(size=3) and didn't pefrom other set of activity(size > 20)

In my problem statement I’m trying to filter users who only installed the application but didn’t use it.To achieve that there are couple of events emitted , I need to allow to either group rest of the event in a bucket and allow filter for those who didn’t emit other using cohort feature. Checked out this:https://help.amplitude.com/hc/en-us/articles/360033562312but using this would mean to manually remove all the other events which would be very cumbersome. 

3912
ning.chang
Team Member
A
Conversationalist
AmbroiseConversationalist
asked in Data Instrumentation
Password doesn't work to login to the forum

I tried to access my forum account today at https://community.amplitude.com/, but my password didn’t work.I used the reset feature and was logged-in again, then I logged out and the password didn’t work, again.I tried various password lengths, 99, 48, 16 chars, but none seem to work. I use a password manager to generate passwords automatically. Could you look into this? My only solution to login to the forum at this time is to go through the “password reset” feature every time, not a good experience. Maybe the length is limited, maybe some chars aren’t allowed.

4524
A
Conversationalist
H
HalForGoodNew Member
asked in Data Instrumentation
Email address not appearing in user look up

Hi, I would like to be see users coming in user look up but pulling in the email address to make them more recognisable. Currently its not a item I can select to appear as a column even though we have it as a user property. Please can you help

5932
jarren.patao
Community Manager
R
Ryans_WaffleNew Member
asked in Data Instrumentation
Account Creation and Org Issue (technical issues per sales team)

Hello all!I recently decided to go with Amplitude and will be syncing it with Kochava. However I am running into 2 issues that put me at a dead end.       1. When i go to log in, it wants me to log into the Org and provide the org URL. However I have tried             everything that it could be and nothing works. I don’t believe I even registered an org yet. When I go to sign up (thinking maybe that is the problem), it says my email is already in use and an account cannot be created. I reached out to the sales team for support and in Salesforce they don’t see an account associated with my email. Please help!Best

4854
R
A
AymericGNew Member
asked in Data Instrumentation
How to track events not related to a user

I want to use Amplitude as my dashboard for my business.Most events are coming from user activity, but I want to also track events that are backend / system events like "Newsletter sent” which are related to multiple users or no user at all.Is it possible in Amplitude? 

13693
A
A
AlexNew Member
asked in Data Instrumentation
Transfer data from one organization to another

Hi, We are early-stage startup and have been using amplitude on a free plan for a year. We created an organization for that and using it.At the moment I’m enrolling in to Amplitude Startup Scholarship and so I had to create a new organization.I’m just curious could I somehow fill up my new organization with data from previous organization. Or in other words, is anyway there to transfer data from one organization to another?Thanks

12332
sydney.koh
Team Member
A
Novice
AbeedaNovice
asked in Data Instrumentation
churn predictor model

I am working on identifying churn behavior. Let me give details about what I want to do. The customers whose subscription renewal + first charge was due in May, I want to see the usage pattern of those who successfully renewed vs those who cancelled. Further, among those who cancelled whether they were on trial or on the monthly plan and while they were on what what was their usage. Eventually I want to come up with some churn predictor model.How can I go about doing this in Amplitude

5942
A
Novice
O
Olaf YiNew Member
asked in Data Instrumentation
How to change Timezone

Hello,I’m currently testing with amplitude, and I’m not getting the time record according to the local timezone I’m in. Is there a way to change timezone?Thanx in advance.

46511
MikkoKarvonen
Peer Moderator
M
Novice
MaxenceNovice
asked in Data Instrumentation
How to call Amplitude Export API with R

I am trying to call the Amplitude Export API (link here: https://developers.amplitude.com/docs/export-api) with R.Below is the explanation but I really don't see how to apply the following using a function like GET or curl functions.curl -u API_Key:Secret_Key 'https://amplitude.com/api/2/export?start=20150201T5&end=2015020

10407
Saish Redkar
Expert
N
ncarrascosaNew Member
asked in Data Instrumentation
What's the best way to instrument events for videos?

Hi everyone!I wanted to share with you a problem that I’m facing that is causing me headaches What are your thoughts on how should I instrument events in order for me to start understanding how users interact with the videos we offer? Let me know your thoughts! Thanks

7382
MikkoKarvonen
Peer Moderator
S
silver_surferNew Member
asked in Data Instrumentation
Event histogram by time of day

I’m surprised I couldn’t find quite a basic function of creating a histogram for my events by the time they fired during the day - even hourly bins would be extremely helpful. Did I miss something, or it is impossible to create such chart yet?

20703
Saish Redkar
Expert
E
ekoNew Member
asked in Data Instrumentation
How to track time spent on specific section in a page

Imagine you are in a landing page of website. After you scrolling, you read an article in a section called “announcement”. You finishes read that article, and continue scrolling, then you see photo gallery in section called “photos” How to track amount time spent on section Announcement, just Announcement without including time spent on Photos ? Is there a way to trigger to start the tracker just by hovering mouse pointer into a section or just a touch on it without click any button/event

16481
Amplitude Admin
Community Manager
A
Conversationalist
andreiasConversationalist
asked in Data Instrumentation
Can I add members to a Dynamic Cohort?

Hi, I apologise if this is a trivial question but I am new to amplitude and the community. I have set up a dynamic cohort based on a specific event, however this event was only recently added to our product, and as such I have a large number of users who were never given the option to perform this event in the past. For the purposes of segmentation, I have manually atirbuted the correct cohorts to these historic users, and was hoping to be able to add them to the dynamic cohort which will now be my ground truth. I know how to create a cohort based on a csv list, but cannot find a way to add these users to the dynamic cohort. Is there anything I can do to join them? or am I stuck with broken data for all eternity?Thank you! 

5722
A
Conversationalist
J
Novice
jj41Novice
asked in Data Instrumentation
Can I suppress events before a particular date?

We recently realized that a new event that we were sending to Amplitude had some errors, and we wanted to suppress this data from showing up till 5/15. The data after 5/15 is okay, so ideally, we’d like there to be 0 events before 5/15 for a particular event and all events after 5/15. Can this be done in Amplitude?

6103
tracy.guo
Team Member
P
ppanchalNew Member
asked in Data Instrumentation
How to pass and analyse the value of the field of a form?

On the home page of my website, we ask for zip code, name and email ID of the user.  Under which taxonomy should I pass the input value by the users for these fields. Please know that there can be a lot of values for these fields.  Also, once the values are passed, how can I download the list of these values to analyse it?   

5932
jarren.patao
Community Manager
yigitkocak
yigitkocakNew Member
asked in Data Instrumentation
User property returning (none) since Apr 9, 2021

Hello everybody We have a user property called initial_referrer which used to capture the initial referring URL of the user visiting our website. We didn’t change anything between Apr 8-9 2021 and all our initial_referrer's are returning (none) since.Anyone else having a similar issue or any suggestions on how we can fix this?Cheers!

4431
eddie.gaona
Team Member
S
Novice
sebNovice
asked in Data Instrumentation
Can I create a cohort with users that have performed an action in each day of their first week?

I want to create a cohort for users who have done a particular event, say played song, in 3 different days in their first week. Is there any way to do this? e.g below, users A and B would be in cohort user day1 day2 day3 day4 day5 day6 day7 in cohort A X X - - X - - YES B X X X - - X - YES C X - - - - X - NO  

8014
jarren.patao
Community Manager
A
aaronwayneNew Member
asked in Data Instrumentation
Segment Events Missing Product Properties

I’m new to Amplitude. I started sending Segment order events into Amplitude and i’m seeing that all of the properties within the the ‘products’ object are not appearing. The other top-level properties are working fine. Some examples of the properties that are missing::products.$.name products.$.brand products.$.priceAny ideas what’s going on?

4962
Amplitude Admin
Community Manager
A
Novice
AbeedaNovice
asked in Data Instrumentation
How to get the list of super users

I want to create a list of my super users, which chart/feature is the best way to figure out that user list? My parameters of a super user are; revenue, responses, frequency of polly creation

4742
ning.chang
Team Member

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