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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,775 Topics
  • 4,190 Replies
1775 Topics
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DashaNew Member
asked in Data Instrumentation
Users events

Hey! why on the "search user" page we see the events for the last 1 day, but we don't see all the events for all time?   

4962
Saish Redkar
Expert
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jerryhNew Member
asked in Data Instrumentation
Remove default Pageview event

I wonder if it is possible to remove the default Pageview event from amplitude. This Pageview event seems to fire each time the route is changed. We are using amplitude with angulartics2 and do page tracking with the pageTrack function.

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lucalyttonNew Member
asked in Data Instrumentation
User properties not updated

Hi all,We’ve developed a mobile app for language learning based on React Native and Google Firebase (Realtime Database) as the user database. We’re using the Amplitude React Native SDK to pass information from the mobile app to Amplitude.We occasionally use Google Firebase’s A/B test feature to allocate users into groups to test certain features. To analyse the effectiveness of these features we set an Amplitude user property with the name of the A/B test and the values “true” / “false” to indicate which group the user is in. This allows us to create retention, conversion and other graphs where we can easily group by this user property or of course simply create two cohorts for which we specify the value of this property.However, there seems to be a problem with our data. We’re getting a lot of “(None)” values for this user property even though when we download detailed information about the users (click on a bar chart and then “Download Users”) we can see that most users have a “true”

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JohnnyMaxNew Member
asked in Data Instrumentation
Best pratices to integrate Amplitude

Hi everyone, My system is RESTful API, we have developped a SPA (Single Page Application) that use these APIs and some users are calling directly our APIs without using the SPA. I don’t know where should I put the logging to Amplitude on the SPA or on the API?Should I log also the read operation or only the write operation? Thanks for your help!Johnny

6392
Denis Holmes
Team Member
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mariocamusNew Member
asked in Data Instrumentation
I've run a Google Ads campaign. How can I know the ID of the users who dowloaded the app coming from that campaign?

The title says it all. I have run a search ads campaign on Google Ads. Now I would like to know who downloaded the app and came from that channel. Is there any way I can analyse (and get the user ID of those users)?Thanks in advance :)

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Denis Holmes
Team Member
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ankurNew Member
asked in Data Instrumentation
Can we intergate ampltude to any CRM?

We have been using amplitude from past 7 months and we have enough user data. We want to connect ampltide to connect with any CRM where we can send notifications to a segment of the users.

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Saish Redkar
Expert
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LucasBSCNew Member
asked in Data Instrumentation
How can we measure WAU and MAU separetely?

Hello guys, I am simply trying to measure WAU along a month. Users that have logged in at least one time every week during the period of February for example. I have the proper event set up on the product. Is there any way for that? It leads to the same question for MAU as well.

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sangilchoiNew Member
asked in Data Instrumentation
Does Active user includes New user?

Hi, I got a simple question here.  According to the definition, “Active user” refers to the user who occurs “active” event during the set time range, and “New user” refers to the user who logged an event first time during the set time range.So, I got a question how “Active user” and “New user” is defined in each time interval.For example, user A logged an “Sign Up” event first time on 3/1 and logged and “ViewProduct” event on 3/2. (both events are active)If I make an Event segmentation chart of Any active event during 3/1~3/7(daily) and select “New user” on the segment module, only 1 event(“Sign Up”, 3/1) will be occurred on the chart, right?Also, if I choose “Active User” on the segment module, only 1 event(“ViewProduct”, 3/2) will be occurred on the chart, right?However, as there are no exclusive meaning in the definition of “Active user”, I’m not sure if the event which is triggered by “New User” will be occurred on the chart if I choose “Active user” on the segment module.To wrap i

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SheenaGreen
Super Helper
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mariocamusNew Member
asked in Data Instrumentation
I deleted a custom event, and I have no way to get it back... :(

Hello! I just deleted a custom event. However, I want it back. I know that there is a way to undelete it, but it is not working…To put you in context, I am in:Govern > EventsI selected "Deleted" in the dropdown next to the search bar but then I see that the deleted event is not there… It says that latest deleted custom events were deleted a few weeks ago and by another co-worker…So… the question is… where is the custom event that I have deleted in order to undelete it?I'd really appreciate your helpThanks :)

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Team Member
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alzahNew Member
asked in Data Instrumentation
Cyryllic values are corrupted in user properties

When sending Cyrillic characters in the user properties, the characters lose their encoding and turn into incomprehensible characters.I use HTTP API V2 on WindowsString “Отважный тигр” becomes in ÐÑважнÑй ÐÑÑлAt the same time, there is no such problem with Latin characters and numbers.There is also no problem when sending Cyrillic through Unity SDK on Android and iOS 

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Denis Holmes
Team Member
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ClaraNew Member
asked in Data Instrumentation
How do I track button clicks across multiple pages?

I’m fairly new to Amplitude and feeling a bit lost.  Our website has a Sign Up button in our global navigation bar. I wish to track how many times the button is clicked on each page of our website to calculate the conversion rate for each page. Would anyone be able to help me out with this? Thanks in advance!

28272
Denis Holmes
Team Member
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IR_PGNew Member
asked in Data Instrumentation
Amplitude not working for multiple days - How to solve it?

Hey all! We were using Amplitude without problems for about 1.5-2 months and now we are getting the Something went wrong message for days and it’s not going anywhere… Amplitude just doesn’t work :( It doesn’t look like it’s on our side, so is there a way that you can fix this please? Thanks!  

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Denis Holmes
Team Member
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pankajaNew Member
asked in Data Instrumentation
Unable to link Amplitude account with Google Ads

Hi,I am trying to connect Amplitude account with Google Ads, but i am not able to connect for the same.

4723
Saish Redkar
Expert
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sampleappNew Member
asked in Data Instrumentation
Calculate retention only for users who came back to the app on day 1

I am trying to calculate retention only for users who came back to the app on day 1. I have looked around the community and played with the settings on the retention dashboard but haven’t been able to find anything for making this work. Is there a way to do this?

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Mitesh TagadiyaNew Member
asked in Data Instrumentation
Do not move user properties to event properties automatically

We have integrated amplitude with segment and added some user properties like fbclid, gclid, initial_referrer, utm_source, and I have checked that now it is coming in amplitude but when I was trying to filter by fbclid in the chart for any user I was not able to see `fbclid` user property there, then I have checked in govern page in event properties and what can I see is fbclid user property was moved to event property, It should be present in user properties too, Fbclid property is only availale for some events as it’s a event property. We have other properties like gclid is still in user properties then why some user properties are moved to event properties? Is there any way to move those event properties to user properties, so we can use that property for filters in chats? We are sending all user propeties to all type of events (page, identify, track).  

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eriisu
eriisuNew Member
asked in Data Instrumentation
How to track user login?

Hi!I want to be able to track when a user logs into the app as an event, but I’m not sure how to go about this?Would it be best to implement it on the frontend or backend?Thanks :)

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tracy.guo
Team Member
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yaqiNew Member
asked in Data Instrumentation
How can I change the user ID in sendgrid integration

From the doc https://help.amplitude.com/hc/en-us/articles/360025109592-Integrate-SendGrid-with-Amplitude, we can integrate SendGrid stat with Amplitude,However, the user ID would be email so we won’t match the right user interaction. NOTE: By default, Sendgrid will send events with the email address as the user ID. If you use a different key, you'll want to attach a unique_arg to all of your email events called amp_user_id and assign the Amplitude user ID to that value. Then Amplitude will send events using that value as the user ID. In the note, it says I have to attach unique_arg but I couldn’t find a way to set this up in sendgrid. Is there a more detailed tutorial on how to change the user ID? 

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Oleksandra MishchenkoNew Member
asked in Data Instrumentation
Overcoming 30 items limit in funnel

Hi!I work with language learning app and now struggle with our long-term funnels. As I understand, Amplitude has a limit of 30 items (events) in funnel, but now I need to find out conversion to 40th and 100th lesson started in our app. We do not “count” the order of a particular lesson with properties, so we cannot start with lesson = 30 event. Is there any way we can overcome that with custom formulas?

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Felipe5ANew Member
asked in Data Instrumentation
Facebook Audiencie Integration - Low match using Device ID + Country + City

Hey there, Amplitude community. I'm trying to use Amplitude cohorts to create audiences on Facebook Ads Manager, but I'm getting a bad match. The use here is for non logged users that doesn't have an account yet - so there's not much valuable data from them to get a good match (like Phone number + Email, which we use for logged users and gives us a match of +75%) I'm curious to know if anyone could get a good match using the Device ID Datapoint as a good source of match with audiences? While discussing with the engineer team it seems that facebook actually use a different ID (FBID) to make this match, so it really seems like not a use case. Anyone had success with build audiences with Amplitude's Device ID on Facebook? If so, what workaround were needed? Appreciate any help in this topic! Thanks,Felipe

7005
ning.chang
Team Member
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lucasdrNew Member
asked in Data Instrumentation
Sudden issue with mobile traffic measurement

Hey guys ! I’m having a weird issue that started around October 20. One of my landing pages started showing a lot of traffic from mobile and throwing my CTR (from the landing page to the purchase funnel) under the bus.The weird thins is, this is a desktop intended page. I’m sending traffic to this page from google ads and I have separate landing pages optimized for desktop and mobile.I checked everything within Google ads then went to Analytics and I can see almost no traffic from mobile going into this landing page, but Amplitude is showing +300 clicks a day. I have changed nothing regarding settings and I don’t see any source or external referal throwing unwanted mobile traffic to this LP. Any thoughts?

4085
ning.chang
Team Member
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BenR2New Member
asked in Data Instrumentation
Best practices for event triggering after app foreground

Hi,I have stumbled upon a question in my team regarding the firing of an event for a screen view at app foreground.In general, should we track or not a screen view which happens at foreground since the action might not have been intentional?Thanks! 

8832
belinda.chiu
Team Member
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Natalia1190New Member
asked in Data Instrumentation
ampli pull error: Error: The organization does not have any workspace

Hi everybody!I am trying to do my first amplitude project using CLI and trying to use te SDK.The SDK was installed and when I try to run the command ampli pull, when I enter the credentials, it recognizes the organization, but it won't let me create a project because there is no workspace.  What´s the difference between project and workspace? How can I create the workspace for the organization? Thanks!

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Q
Team Member
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martinNew Member
asked in Data Instrumentation
Can't bulk edit my schema by CSV

Hi,I want to clean the events ingested into Amplitude via Segment. We have more than 19000 different events due to a mistake.I was following this tutorial to set the events status to “blocked”, but when I try to re-upload the modified CSV, it says “something went wrong”.I tried to re-upload the same CSV but without any modification, and it failed too.Am i doing something wrong ?Do you know if there is another way to block those unwanted events ?

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Ben_ANew Member
asked in Data Instrumentation
change time format from 12 to 24h in data visualization

Hi everyone,I prefer in data visualization use a 24h time format.How can I setup this format instead of 12AM/PM ?Thanks Ben

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Saish Redkar
Expert
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lulufromspotNew Member
asked in Data Instrumentation
How can I create waterfall retention charts?

Hi everyone!Was trying to create a waterfall retention chart on Amplitude, comparing retention by groups of sign ups (particularly, people who signed up in the same week).I want to be able to quickly see how the sign up date affects retention.What I’m trying to do is basically this, where the value on the rows is the sign up date / week:Is there a way to automatically create segments, without having to create a cohort for each sign up week? Right now the only way around that I found is to create a manual cohort every week with users who had been new the week prior and add it to the chart.Thanks!

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