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Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,782 Topics
  • 4,190 Replies
1782 Topics
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Conversationalist
Dmytro ZasukhaConversationalist
asked in Data Instrumentation
What is a default value for setEventUploadPeriodMillis in React Native?

Dear Amplitude Community,Could you suggest what is a default value for setEventUploadPeriodMillis in React Native?This information is missing both in production and beta docs. I’ve found that default value for Java is 10,000 milliseconds https://developers.amplitude.com/docs/java#configure-batching-behavior. Is it the same for React-Native?

3711
belinda.chiu
Team Member
arpitc
Experienced
arpitcExperienced
published in Data Instrumentation
Resource: 5-part series on Customer Data Infrastructure (CDI)
Resource: 5-part series on Customer Data Infrastructure (CDI)

Hey folks, Some of you might have already seen this on the blog but if you haven’t, I’m working on an in-depth series of guides on customer data infrastructure (CDI) and 3 out of 5 guides are already live. Part 1: What Is Customer Data?Part 2: What Is the Purpose of Event Data?Part 3: What Are Entities In the Context of Event Data?Part 4: What Are the Components of Event Data? [Coming Soon]Part 5: How to Decide Which Events to Track? [Coming Soon]This series will be followed by another in-depth guide on how to create a tracking plan along with a nice template to get started. If you decide to check out the guides, I’m sure you’ll have questions so feel free to post them here.Thank you!

3181
Jeremie Gluckman
Team Member
sagarsoni7
sagarsoni7New Member
asked in Data Instrumentation
Best way to structure Monthly Activities count as User Properties?

I have user’s monthly activities in this format:{ "2022": { "5": { "Likes": 2, "Comments": 1 } }}If I sync this as user attributes, how would I be able to get answers to questions like:Which activity is more popular among all users? [Likes or Comments?] How many total Likes were performed by given user in whole year 2022?Is this possible in Amplitude?

4931
Saish Redkar
Expert
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SidNew Member
posted in Data Instrumentation
Weekly retention / change over time

Hi, guys! I’m trying to understand how weekly retention and custom brackets work. As an experiment I’ve created two charts - one for standard weekly retention shown as change over time and the other for custom bracket 7-13 daily retention also shown as change over time. I expected that Week 1 retention and weighted average of the same 7 days of 7-13 daily retention would be roughly at the same level. But in fact the difference is around 25% between them and I can’t wrap my head around it. Am I missing something? Thanks! 

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Jeremie Gluckman
Team Member
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michaelkmalakNew Member
posted in Data Instrumentation
Disable IP tracking via the Flutter SDK

Hi there!I’m using Amplitude Flutter SDK, and I’m looking for a way to disable tracking the IP Address. I’ve tried to enable COPPA Control, however, the SDK still collects IP addresses. Is there something I’m missing? Thanks in advance for the help!

3622
Jeremie Gluckman
Team Member
Bill
Experienced
BillExperienced
asked in Data Instrumentation
Could I use wildcard when adding conditions?

Hi,I am trying to exclude users with a trailing email (eg @gmail.com) from a defined cohort.For example, I had defined a cohort, and I’d like to use “email != @gmail.com”, will it create Uniques graph that is not including all gmail users? Bill

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Q
Team Member
qingzhuoTeam Member
posted in Data Instrumentation
Introducing Next Generation Amplitude SDKs!

We are introducing new next generation SDKs in Android, Typescript Web and Python. The next generation SDKs provide improved developer experience, help users instrument data more seamlessly and provide more control over data being instrumented using custom plugins. The new SDKs also come with:Streamlined event timeline Filter, enrich, and transform data with new hooks. Built-in type definitions Improved interfaces No SQLite and okhttp dependency in Android Tree-shaking support in Typescript WebThe new architecture and design will enable you to move more of your workloads to the cloud and a better developer experience. To learn more about the new SDKs, here are some useful links: Android Kotlin Maven: https://search.maven.org/artifact/com.amplitude/analytics-androidGitHub: https://github.com/amplitude/Amplitude-KotlinDocumentation: https://developers.amplitude.com/docs/kotlin-android-beta Typescript WebNPM: https://www.npmjs.com/package/@amplitude/analytics-browserGitHub: https://github

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Q
Team Member
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Conversationalist
gsw1Conversationalist
asked in Data Instrumentation
[Dashboard REST API] How can we query the endpoints in the frontend?

When I try to run a get fetch request on an Event Segmentation:https://developers.amplitude.com/docs/dashboard-rest-api#event-segmentationI get a CORS error that blocks talking with the GET request url. Is there a solution to using the REST API above in the frontend using javascript?

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Conversationalist
G
Conversationalist
gsw1Conversationalist
asked in Data Instrumentation
What is the best way to query for Amplitude data?

I’ve set up my Amplitude project and have successfully started tracking events. I see all the data being saved on the Amplitude dashboard of my project which is great. However, I want to be able to show this data to my customers as well. What’s the best way currently to query for Amplitude data so that I can use it to show graphs on my website? Preferably the data should come in as a json that I can reformat.

16043
Saish Redkar
Expert
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DALLASNew Member
asked in Data Instrumentation
Events ordering (browser + server)

Hello Amplitude community! We are developing web app where we use Ampitude JS (front) + Amplitude Java SDK’s (server).In our web app there is a registration flow with the following events:REGISTRATION_STARTED (browser) PHONE_ENTERED (browser) PHONE_SENT (browser) PHONE_CHECKED (server) SMS_SENT (server) - sms code sent to client mobile phone SMS_SENT (browser) - user enters sms code in the input and send it SMS_VALIDATED (server) REGISTRATION_SUCCEED (browser) Problem: in Amplitude analytics events: 4 and 5 some times are displayed after event 8 because browser and server times are a bit different. These wrong ordering makes our funnel charts show wrong statistics.How can we set strict event ordering as described before?

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Conversationalist
richardConversationalist
asked in Data Instrumentation
How could I identify user due to specific events?

Hi, my user journey is :  For event 2, the anonymous user registers an online event as a guest, but inputs a user’s email  to register (user F560) so our backend will send an event to Amplitude and note the event was executed by “user F560”.In this case, although the anonymous user didn’t log in, we can still identify he/she is user F560. I wonder whether there is any way to update the user property of event 1, 3 to user F560? Thanks!

4475
Jeremie Gluckman
Team Member
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kien_vNew Member
asked in Data Instrumentation
Stopped receiving data - Realtime data may be incomplete

Our Amplitude feed suddenly stopped getting data since 1 May. It says I should contact support, but I am on the free plan so it looks like I have to reach out to the community. Does anyone have any ideas what the issue is? Anything I can provide?

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Z
Team Member
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DanishNew Member
asked in Data Instrumentation
Creating Cohort for Abandoned Basket

I want to create a cohort for users representing abandoned basketbelow is the logic which I tried :users who:have performed event = "banana added to bag"or have performed event ="apples added to bag"(and so on including all the products where 'added to bag' is associated withproducts )also who have not performed an event = "order placed"As you can see, there could be hundreds of products like these and it is notfeasible to add them one by one.Is there a way where I can somehow select 'added to bag' keyword and it includesall such products at once?Any help would be appreciated.Thanks

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a.ivashkevychNew Member
asked in Data Instrumentation
Complete loss of UI events (JS SDK with Domain Proxy)

Hi! We use our own proxy service since December and everything was great until this month. Now we simply can’t see any events from the UI side in the Amplitude, looks like they aren’t send there at all. In JS SDK we use apiEndpoint to set our own server endpoint & we use NGINX as our proxy server.I’d appreciate any ideas on this issue.Thanks! Alisa

4664
Denis Holmes
Team Member
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LeonorNew Member
posted in Data Instrumentation
Segmentation chart not pulling the right event property

  I’m seeing an issue where the Segmentation chart I’m seeing doesn’t correctly pull the Event property for this event. The majority of events are categorised as ‘none’, but if I check the users who performed those events, on the list of their events that event does have the right property (see 2nd screenshot).

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Z
Team Member
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RafaelCunhaNew Member
asked in Data Instrumentation
GTM not working properly

Hello there, Im using GTM model “Amplitude Analytics”, but getting into some issues:Seems GTM Event when active, broke the AMP pixels on React website (all connections stop working), because that i´m trying to send all data from GTM When i set UTM on events Pageview it doesn't setup on Amplitude as user properties: When i send the event to setup user_id it doesn't set it up on Amplitude: Any help is welcome :)

6274
eddie.gaona
Team Member
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Novice
gingerlingNovice
posted in Data Instrumentation
Can't download list of events, get error

Hi, I am trying to download a list of all the events we have, but I get an error.I go to the Data beta, events, and click the download buttonThen I leave Schema of all events checked and click download. I get this error{"name":"InputError","message":"Unable to find requested app.","errorCode":"ENVIRONMENT_APP_NOT_FOUND"}That’s in chromeIn Firefox it’s similar I tried selecting all the events beforehand, but the result is the same.I’m new to amplitude, did I miss something or is it a bug?Thanks AnnaCogo

2451
Jeremie Gluckman
Team Member
I
iostreamNew Member
posted in Data Instrumentation
Is there a possibility of getting results from an Existing Chart in date range?

Can I set date range request parameter for GET Existing Chart API ike you do it POST analytics dataset?

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mary greenNew Member
posted in Data Instrumentation
Can't register, set passsword failed

I have another problem when I register for analytics.amplitude.com, I failed to set a password, and it prompts "Submit failure, please contact support", what should I do? 

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Novice
tthiasNovice
posted in Data Instrumentation
How can I pass my Order Completed properties to Product Purchased ?

Hey, I’m using segment’s Amplitude Action destination.I have an ‘Order Completed’ event that contains a lot of properties, among them ‘products’ an array of objects with the price, id, … of the products purchased.Looking in amplitude a ‘Product Purchased’ event is created for each item in ‘products’ with the product’s properties. But i’m loosing all the properties of the ‘Order Completed’ event, what is the best way to pass those properties to the ‘Product Purchased’ event ?Example :Order Completed :store: Paris,Products: [{id: 1, price:2, quantity: 1}]It creates the following event automatically :Product Purchased:id: 1,price: 2,quantity: 1But it’s missing the store propertyThanks, Matthias

5063
Jeremie Gluckman
Team Member
D
doegglesNew Member
posted in Data Instrumentation
Receiving 400 bad request from AWS Lambda

Using the dashboard API I have a request that works perfectly in postman but I’m having trouble getting any results when sending from and AWS Lambda Function. When I use the below code I get “HTTP 400: Bad Request (Unable to create definition from arguments)”     event_dict = str({"event_type":"Activate%20Lesson"})    url = f"https://amplitude.com/api/2/events/segmentation?e={event_dict}&start=20201201&end=20201231&i=1"        payload=''    headers = urllib3.make_headers(basic_auth='XXXXXXXXXXXXX:XXXXXXXXXXXXX')    response = http.request('GET',                        url,                        body = payload,                        headers = headers,                        retries = False)    res_data = response.data    print(headers)    print(res_data)    print(url)    return res_data   When I use below code I get an empty response:     event_dict = str({"event_type":"Activate%20Lesson"})    url = f"https://amplitude.com/api/2/events/segmentation?e={event_dict}&start

28584
sydney.koh
Team Member
A
Alba AmparNew Member
posted in Data Instrumentation
random loss of sent events

Hi community!I’m a Alba and I’m facing problem we have no clue to 🥲 The situation is the as following:We noticed that events from some of the users are not displaed in Amplitude  while :events from other users created in the same test case and in the same conditions are logged all the ads or track blockers are turned off Amplitude Event Explorer shows events as loggedWe see “success” reply in devs console (see screen3)  Have anyone faced that? How did you solve it?🙏

5517
belinda.chiu
Team Member
S
Conversationalist
sean.meehanConversationalist
posted in Data Instrumentation
[Shopify] - Purchase Item event — potential bug?

I’m noticing a weird issue with the Amplitude plug-in for Shopify where no [Shopify] - Purchase Item events are being fired for [Shopify] - Order Created in the case where a customer used a “fixed_amount” promo code (note: “percentage” type promo codes do not have this issue). Relevant parts of the event_properties payload from the [Shopify] - Order Created event that have led me to believe this is a problem with this sort of discount are shown in the image below.To help troubleshoot, these are all the discount apps that are currently live on our store. Are there any documented cases with any of these apps interfering with the Amplitude plug-in’s ability to fire [Shopify] - Purchase Item events?DiscountYard Friendbuy Rewardify Bulk Discount Code GeneratorThanks in advance.

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Conversationalist
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pinsoftNew Member
posted in Data Instrumentation
Data Shut down due to unexpected event created by Segment breaking event type limit

We have recently found out a huge amount of events being sent from Segment to Amplitude and they are mostly from our API.Based on Amplitude data, especially for this api/Account/GetCSVData event, almost every single time a user does this, a new event type is created - which trigged 1700+ times over 2 days.so with these 1700+ new event types created, we have reached our event limit unexpectedly - even after I blocked these events as soon as we found out this error. We have been losing data since 4/4 and we cant really afford these level of data disconnection. 

3365
sydney.koh
Team Member
F
Conversationalist
FelipeConversationalist
asked in Data Instrumentation
initial_utm does not match users first event utm (in almost ANY user)

Hi!We are seeing differences between the data saved as initital_utm_ on the user properties and the actual data from the users first event utm_I'm attaching a screenshot from a users utm properties and a screenshot of the same user first event properties.We are seeing this in almost all users having utm data on their first event. So this is affecting a lot of our data analysis…Shouldn’t initial_utm_ never change?NOTE: I’ve opened a request ticket about this that was closed without a response because is a non-critical issue and as a Starter User I can only open tickets about critical issues: how is having the wrong user properties, affecting all of our ROI analysis, no a critical issue in a data platform? 🤯

200511
Denis Holmes
Team Member

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