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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,786 Topics
  • 4,194 Replies
1786 Topics
K
KodzeNew Member
posted in Data Instrumentation
Different decideId / userId on same sub domains

Hello team,I’m struggling to understand why my setup doesn’t work.I have two domains: xxx.co & yyy.xxx.co I have Amplitude implemented on the two websites and the init options contain: “domain: .xxx.co”.When my users move from xxx.co to yyy.xxx.co, a new cookie, deviceId & userId is assigned to this user.NB: The two websites send the data in two different projects (but in the same workspace).Do you have an idea why this doesn’t work?Thanks in advance.

3804
Denis Holmes
Team Member
L
larsbenedettoNew Member
asked in Data Instrumentation
Why does the API response header say text/html even though its actually returning JSON?

I’m trying to delete a user, but when I call the endpoint, the response header `Content-Type` is set to `text/html; charset=UTF-8`https://www.docs.developers.amplitude.com/analytics/apis/user-privacy-api/#delete-users The HTTP library I’m using in Java cannot figure out how to parse the response because it thinks its html when its actually json. 

9854
L
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
Why Export API in postman Not Works

Hi,Guy, I have used Export API, But it looks not work. Follow is my setting: Here is the error: 

4241
casey_amplitude
Team Member
A
AdityaBNew Member
asked in Data Instrumentation
Webhook in Amplitude when new user is added

Does Amplitude provide webhook when any new user is added to the account? I have a custom use-case where I would want to show some content on top of Amplitude to the new users as soon as it gets added. 

3891
Saish Redkar
Expert
Bill
Experienced
BillExperienced
asked in Data Instrumentation
Searching function with user property "experiment"

Hi, if i create a cohort definition as following:contains ‘string_a’ not contains ‘string_a’should i expect there will be 0 users in this cohort?  

4132
Bill
Experienced
V
vignesh09New Member
asked in Data Instrumentation
How to pass Segmentation values in Retention API?

I have been trying to pass the segmentation filters in the retention API on ‘s’ parameter, but I am getting "Unable to create definition from arguments." error as response. We are passing multiple properties in filters as per the document given but it gives an error. Is there any way to pass multiple filters on the segmentation parameter in Retention  API. I have been passing the data like this:[{"prop":"userdata_cohort","op":"is not","values":["xxxyyy"]},{"prop":"New User","op":"greater or equal","values":["1"]}]The above has been URL encoded and passed as a value for ‘s’ parameter. 

4731
Nehita I.
Team Member
Bill
Experienced
BillExperienced
asked in Data Instrumentation
Searching function broken for user property "experiment"

hi,when I am creating a cohort, I am trying to setup the user property “experiment” with 2 conditions:select a version number (it is working fine) make a condition that user property “experiment” DOES NOT CONTAIN stings: (for example) string_a, string_bbut when I look into cohort individual user’s property “experiment”, either “string_a” or “string_b” is included in the property list…would “DOES NOT CONTAIN” clause not select users with “experiment” property containing both “string_a” or “string_b”? Bill  

3893
belinda.chiu
Team Member
satya93
Novice
satya93Novice
asked in Data Instrumentation
Calculating Event Totals at a property level

Hello Folks,I want to calculate the average of total events triggered not a user level but at a parameter level (tour_id). Is there a way to do this? @Saish Redkar please help  

3811
Saish Redkar
Expert
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
Backfill data with Amazon S3

Hi, GuysWe have two projects:MY Website, ID Website We want to backfill ID Website data to MY Website, Can Amazon S3  do it? How to do? Best~ 

4911
Saish Redkar
Expert
B
bsuttonNew Member
asked in Data Instrumentation
Page tiles on user journey

I’ve created a User Journey chart but the titles of each column are all the same.We are injecting an event every time a user transitions a page.The event is named ‘page_view’ and contains an event property page_location.My problem is that the column headings for each step show ‘page_view’ when I want them to show the value of the ‘page_location’ event property.How do I change the chart to show this. 

3941
Saish Redkar
Expert
P
phemeralNew Member
asked in Data Instrumentation
Users Labelled with Undefined UTM Parameters

My first question for the community! Exciting. We label all our marketing traffic with utm parameters. Other than organic users (which comprises a small amount of our overall traffic mix), every click should have utm parameters attributed to them.However, I’m seeing some users coming in as undefined (for both initial and regular utm parameters.) I even found an instance where a user clearly came from specific utm sources, but showing up as undefined (assuming due to some Amplitude SkU user merger and took the undefined utm’s along with it.)My question is, what is undefined, is it something we can control on our end, and how can we stop this from happening? Thanks everyone for your input.   Cheers,Derek

7382
Jeremie Gluckman
Team Member
T
TJD_MNew Member
asked in Data Instrumentation
How to Pull a Report of Mobile Device Models By OS & Ranked Volume of Devices?

How can I compile a report, etc. that shows me the list of mobile devices by volume of # of users with each phone? For example, I want to see a report that shows me how many of each model of Android device that our customers use, ranked by highest volume of devices to lowest volume? 

8311
Saish Redkar
Expert
T
tcwaltherNew Member
asked in Data Instrumentation
Interpreting difference between retention start events between "New User" and "Any Event"

I’m trying to understand the different meanings of start events in retention graphs. When I select “Any event” instead of “New user” as my start event, my monthly bounded retention increases significantly. What does that mean? Am I now counting users twice, because in month three, I’m no longer just counting the users that did my return event three months after being new to my product, but also every user who did the return event three months after any other event they did before?

4591
Saish Redkar
Expert
A
Novice
aimonNovice
asked in Data Instrumentation
Practice questions for Amplitude Newbies

Hey allI run a Friday data quiz with my team to get them more used to Amplitude and all its different features. ​​​​​​I have the idea to building a community resource that is a list of quiz questions you can use to help people build competence and familiarity with everything that Amplitude offers. It will help drive adoption within the business.Does anyone know of anything like this or would be interesting in building it? Sample question areas would be queries withMultiple user groups Uniques Frequency Compare to past Group by Region etc.Thanks 

10995
A
Novice
E
egemengurallarNew Member
asked in Data Instrumentation
Issue with tracking some users

Hi everyone, We are using GTM and javascript SDK to track users on our web application but sometimes amplitude cannot track some users that we know they are in our database and valid users. Is there any way to users can block our tracking code in chrome or using something else? Do i need to consider margin of error while tracking users with GTM? Or is there a safer and more secure way to implement the tracking code?      

10471
Denis Holmes
Team Member
sebhatyidelwo
Novice
sebhatyidelwoNovice
asked in Data Instrumentation
Reassign Chart owner

We had an employee leave our company and I am trying to mass reassign all his old charts to his new replacement. Is this possible to do?

5882
sebhatyidelwo
Novice
H
harry-harishNew Member
asked in Data Instrumentation
HTTP 400: Bad Request (Unable to create definition from arguments)

Hi,I’m trying to call event segmentation API and the sample curl request is as shown below. i’m getting 400 response. could you please help me identify the issue here?curl --location -g --request GET 'https://amplitude.com/api/2/events/segmentation?start=20220704&end=20220707&s=[{"prop": "gp:customer_type","op": "is","values": ["New"]}]&e={"event_type": "OnPricingPage", "filters": [{"subprop_type": "event","subprop_key": "signed_in","subprop_op": "is","subprop_value": ["True"]}}'  

12832
Saish Redkar
Expert
M
m.efremovNew Member
asked in Data Instrumentation
Number of events per day for a user

Hello!Users have event XEvent X has property Y1. I need to take all users who have more than 5 events X per day2. Calculate the median of property YAnd I don't understand how in amplitude I can create a cohort of users who have >5 specific events each day in 30 day range.I hope for your help!

10401
Tatiana
Helpful Hero
Y
yonatanbendahanNew Member
asked in Data Instrumentation
Sending user data to an event

I want to send some custom user data to an event (e.g. first name)Right now I’m just setting the userId (setting it once, not on each event), so I do have an identifier for the event.Is there a way to associate custom data with the userId, or should I send this data on every event?

7831
Saish Redkar
Expert
S
ShaysNew Member
asked in Data Instrumentation
Changing Amplitude URL when using segment device mode

We are using Amplitude via segment events, in device mode. We integrated segment to our front end we pages, and write with JavaScript and angular.It seems that ad blockers are sometimes blocking xhr requests to api.amplitude.com. We see that amplitude.js bundle is downloaded, but it fails to send events to amplitude backend.We want to create proxy server for Amplitude, but we do not know how to configure the client side, as we have access to only analytics segment JS object, and not to amplitude object, or at least we do not know how to access the amplitude JS object. Is it possible to access amplitude JS object when using Amplitude in segment device mode?

4653
Denis Holmes
Team Member
S
sgillz44New Member
asked in Data Instrumentation
HTTP API not ingesting Intercom API event data

We are trying to send Intercom message sent data into Amplitude. We have followed the instructions via Amplitude’s HTTP API.  When we send the event from Intercom’s API, we get a 200 response so we know it’s sending. However, the data is not found in Amplitude.  I’ve checked both the data.amplitude.com section as well as user lookups and event segmentation - its not thereExample event we’re sending, where we’re including user_id and device_id, as well as event_type. What are we doing wrong here? Why is the data not showing up in Amplitude? 'user_id' => '300213', 'device_id' => '30021354393516304124', 'event_type' => 'Intercom Message Sent', 'message_channel' => 'email', 'message_title' => 'PropertyBoost - Price Reduced - Email (08/09) Event Base> 'message_type' => 'Auto message', 'conversation_id' => '54393516304124', 'opened_at' => '2022-06-21 17:00:28 -0700', 'sent_at' => '2022-06-21 17:00:15 -0700',

3851
Denis Holmes
Team Member
J
jchesoNew Member
asked in Data Instrumentation
Retrieve Amplitude ID with user_id through an API

Hi,I am building an internal tool where I would like to take their user_id and call https://profile-api.amplitude.com/v1/userprofile to return the Amplitude ID of the user, so that I can link directly to their profile within the application.Unfortunately, it seems like with amps_props=true set in the URL it still doesn’t return this property:{ "userData": { "recommendations": null, "user_id": "testUser", "device_id": "ffff-ffff-ffff-ffff", "amp_props": { "library": "http/1.0", "first_used": "2020-01-13", "last_used": "2021-03-24", "number_property": 12, "boolean_property": true }, "cohort_ids": null }Could you please advise if there is any way to get the Amplitude ID using the user_id?Thanks,Jarryd

15011
Saish Redkar
Expert
S
skippetNew Member
asked in Data Instrumentation
How to change email address of Amplitude Analytics

I updated my company’s domain address and I’m trying to migrate my Amplitude Analytics account from the old domain name to the new one. Unfortunately, I’m not able to modify my email address in the Profile Information section. How can I change my email address of Amplitude Analytics?Thank you. 

8861
Z
Team Member
S
satpalpundeerNew Member
asked in Data Instrumentation
Cant find amplitude events on different reports

Hi Team,I have been using amplitude for a while but recently, i have faced an issue where there are some of the events that my engg. team deployed on the website are getting triggered but not registered on the charts. i can see those events logged in user look up but not in funnel and segmentation reports. Can you please advise on how to solve the issue?

4132
jmagg
Team Member
R
RowanNew Member
posted in Data Instrumentation
Bug: Unable to create new charts or search users by User ID

Around the time the beta for the separate sections of the "Data" and "Analytics" was released to me (~June 24) I have been unable to create a new chart with the events that I normally use. I cannot see the events I'd like to use in the new "Data" section (data.amplitude.com) either.Additionally User Search when I search by our company’s user ID is not working, it seems to be trying to search the Amplitude ID.All existing charts still work for me (I can see the events I would like to use to make new charts with) and update as I'd expect. However if I try to make a new chart I am unable to search/find/select the events I'd like to use.Other members on my team don't seem to have the same problem. We've tried changing my role in the org . I’ve also tried in incognito and same issue so it seems to be tied to my account

2653
Yuanyuan Zhang
Team Member

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