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Data Instrumentation

Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

1,611 Topics
4,013 Replies

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1611 Topics

SidNew Member

posted in Data Instrumentation

Weekly retention / change over time

Hi, guys! I’m trying to understand how weekly retention and custom brackets work. As an experiment I’ve created two charts - one for standard weekly retention shown as change over time and the other for custom bracket 7-13 daily retention also shown as change over time. I expected that Week 1 retention and weighted average of the same 7 days of 7-13 daily retention would be roughly at the same level. But in fact the difference is around 25% between them and I can’t wrap my head around it. Am I missing something? Thanks!

michaelkmalakNew Member

posted in Data Instrumentation

Disable IP tracking via the Flutter SDK

Hi there!I’m using Amplitude Flutter SDK, and I’m looking for a way to disable tracking the IP Address. I’ve tried to enable COPPA Control, however, the SDK still collects IP addresses. Is there something I’m missing? Thanks in advance for the help!

BillExperienced

asked in Data Instrumentation

Could I use wildcard when adding conditions?

Hi,I am trying to exclude users with a trailing email (eg @gmail.com) from a defined cohort.For example, I had defined a cohort, and I’d like to use “email != @gmail.com”, will it create Uniques graph that is not including all gmail users? Bill

qingzhuoTeam Member

posted in Data Instrumentation

Introducing Next Generation Amplitude SDKs!

We are introducing new next generation SDKs in Android, Typescript Web and Python. The next generation SDKs provide improved developer experience, help users instrument data more seamlessly and provide more control over data being instrumented using custom plugins. The new SDKs also come with:Streamlined event timeline Filter, enrich, and transform data with new hooks. Built-in type definitions Improved interfaces No SQLite and okhttp dependency in Android Tree-shaking support in Typescript WebThe new architecture and design will enable you to move more of your workloads to the cloud and a better developer experience. To learn more about the new SDKs, here are some useful links: Android Kotlin Maven: https://search.maven.org/artifact/com.amplitude/analytics-androidGitHub: https://github.com/amplitude/Amplitude-KotlinDocumentation: https://developers.amplitude.com/docs/kotlin-android-beta Typescript WebNPM: https://www.npmjs.com/package/@amplitude/analytics-browserGitHub: https://github

gsw1Conversationalist

asked in Data Instrumentation

[Dashboard REST API] How can we query the endpoints in the frontend?

When I try to run a get fetch request on an Event Segmentation:https://developers.amplitude.com/docs/dashboard-rest-api#event-segmentationI get a CORS error that blocks talking with the GET request url. Is there a solution to using the REST API above in the frontend using javascript?

Lu De PasqualeNew Member

asked in Data Instrumentation

Does Amplitude have a tool or solution to automatically log events in the client?

Does Amplitude have a tool or solution to automatically log events in the client?

gsw1Conversationalist

asked in Data Instrumentation

What is the best way to query for Amplitude data?

I’ve set up my Amplitude project and have successfully started tracking events. I see all the data being saved on the Amplitude dashboard of my project which is great. However, I want to be able to show this data to my customers as well. What’s the best way currently to query for Amplitude data so that I can use it to show graphs on my website? Preferably the data should come in as a json that I can reformat.

DALLASNew Member

asked in Data Instrumentation

Events ordering (browser + server)

Hello Amplitude community! We are developing web app where we use Ampitude JS (front) + Amplitude Java SDK’s (server).In our web app there is a registration flow with the following events:REGISTRATION_STARTED (browser) PHONE_ENTERED (browser) PHONE_SENT (browser) PHONE_CHECKED (server) SMS_SENT (server) - sms code sent to client mobile phone SMS_SENT (browser) - user enters sms code in the input and send it SMS_VALIDATED (server) REGISTRATION_SUCCEED (browser) Problem: in Amplitude analytics events: 4 and 5 some times are displayed after event 8 because browser and server times are a bit different. These wrong ordering makes our funnel charts show wrong statistics.How can we set strict event ordering as described before?

richardConversationalist

asked in Data Instrumentation

How could I identify user due to specific events?

Hi, my user journey is : For event 2, the anonymous user registers an online event as a guest, but inputs a user’s email to register (user F560) so our backend will send an event to Amplitude and note the event was executed by “user F560”.In this case, although the anonymous user didn’t log in, we can still identify he/she is user F560. I wonder whether there is any way to update the user property of event 1, 3 to user F560? Thanks!

kien_vNew Member

asked in Data Instrumentation

Stopped receiving data - Realtime data may be incomplete

Our Amplitude feed suddenly stopped getting data since 1 May. It says I should contact support, but I am on the free plan so it looks like I have to reach out to the community. Does anyone have any ideas what the issue is? Anything I can provide?

DanishNew Member

asked in Data Instrumentation

Creating Cohort for Abandoned Basket

I want to create a cohort for users representing abandoned basketbelow is the logic which I tried :users who:have performed event = "banana added to bag"or have performed event ="apples added to bag"(and so on including all the products where 'added to bag' is associated withproducts )also who have not performed an event = "order placed"As you can see, there could be hundreds of products like these and it is notfeasible to add them one by one.Is there a way where I can somehow select 'added to bag' keyword and it includesall such products at once?Any help would be appreciated.Thanks

a.ivashkevychNew Member

asked in Data Instrumentation

Complete loss of UI events (JS SDK with Domain Proxy)

Hi! We use our own proxy service since December and everything was great until this month. Now we simply can’t see any events from the UI side in the Amplitude, looks like they aren’t send there at all. In JS SDK we use apiEndpoint to set our own server endpoint & we use NGINX as our proxy server.I’d appreciate any ideas on this issue.Thanks! Alisa

LeonorNew Member

posted in Data Instrumentation

Segmentation chart not pulling the right event property

I’m seeing an issue where the Segmentation chart I’m seeing doesn’t correctly pull the Event property for this event. The majority of events are categorised as ‘none’, but if I check the users who performed those events, on the list of their events that event does have the right property (see 2nd screenshot).

RafaelCunhaNew Member

asked in Data Instrumentation

GTM not working properly

Hello there, Im using GTM model “Amplitude Analytics”, but getting into some issues:Seems GTM Event when active, broke the AMP pixels on React website (all connections stop working), because that i´m trying to send all data from GTM When i set UTM on events Pageview it doesn't setup on Amplitude as user properties: When i send the event to setup user_id it doesn't set it up on Amplitude: Any help is welcome :)

iostreamNew Member

posted in Data Instrumentation

Is there a possibility of getting results from an Existing Chart in date range?

Can I set date range request parameter for GET Existing Chart API ike you do it POST analytics dataset?

mary greenNew Member

posted in Data Instrumentation

Can't register, set passsword failed

I have another problem when I register for analytics.amplitude.com, I failed to set a password, and it prompts "Submit failure, please contact support", what should I do?

gingerlingNovice

posted in Data Instrumentation

Can't download list of events, get error

Hi, I am trying to download a list of all the events we have, but I get an error.I go to the Data beta, events, and click the download buttonThen I leave Schema of all events checked and click download. I get this error{"name":"InputError","message":"Unable to find requested app.","errorCode":"ENVIRONMENT_APP_NOT_FOUND"}That’s in chromeIn Firefox it’s similar I tried selecting all the events beforehand, but the result is the same.I’m new to amplitude, did I miss something or is it a bug?Thanks AnnaCogo

doegglesNew Member

posted in Data Instrumentation

Receiving 400 bad request from AWS Lambda

Using the dashboard API I have a request that works perfectly in postman but I’m having trouble getting any results when sending from and AWS Lambda Function. When I use the below code I get “HTTP 400: Bad Request (Unable to create definition from arguments)” event_dict = str({"event_type":"Activate%20Lesson"}) url = f"https://amplitude.com/api/2/events/segmentation?e={event_dict}&start=20201201&end=20201231&i=1" payload='' headers = urllib3.make_headers(basic_auth='XXXXXXXXXXXXX:XXXXXXXXXXXXX') response = http.request('GET', url, body = payload, headers = headers, retries = False) res_data = response.data print(headers) print(res_data) print(url) return res_data When I use below code I get an empty response: event_dict = str({"event_type":"Activate%20Lesson"}) url = f"https://amplitude.com/api/2/events/segmentation?e={event_dict}&start

Alba AmparNew Member

posted in Data Instrumentation

random loss of sent events

Hi community!I’m a Alba and I’m facing problem we have no clue to 🥲 The situation is the as following:We noticed that events from some of the users are not displaed in Amplitude while :events from other users created in the same test case and in the same conditions are logged all the ads or track blockers are turned off Amplitude Event Explorer shows events as loggedWe see “success” reply in devs console (see screen3) Have anyone faced that? How did you solve it?🙏

pinsoftNew Member

posted in Data Instrumentation

Data Shut down due to unexpected event created by Segment breaking event type limit

We have recently found out a huge amount of events being sent from Segment to Amplitude and they are mostly from our API.Based on Amplitude data, especially for this api/Account/GetCSVData event, almost every single time a user does this, a new event type is created - which trigged 1700+ times over 2 days.so with these 1700+ new event types created, we have reached our event limit unexpectedly - even after I blocked these events as soon as we found out this error. We have been losing data since 4/4 and we cant really afford these level of data disconnection.

FelipeConversationalist

asked in Data Instrumentation

initial_utm does not match users first event utm (in almost ANY user)

Hi!We are seeing differences between the data saved as initital_utm_ on the user properties and the actual data from the users first event utm_I'm attaching a screenshot from a users utm properties and a screenshot of the same user first event properties.We are seeing this in almost all users having utm data on their first event. So this is affecting a lot of our data analysis…Shouldn’t initial_utm_ never change?NOTE: I’ve opened a request ticket about this that was closed without a response because is a non-critical issue and as a Starter User I can only open tickets about critical issues: how is having the wrong user properties, affecting all of our ROI analysis, no a critical issue in a data platform? 🤯

vesheiNew Member

asked in Data Instrumentation

How do I track first page view?

We currently track page views on our website (ie every time a user lands on a page we fire an amplitude event with relevant page data like url, title, etc). We want to also be able to track the first page visited, meaning we want to know what page a completely new user lands on first. Is there any suggested way of doing that via Amplitude? Thanks!

ZeinaNew Member

asked in Data Instrumentation

how to create a chart with top 10 events with a filter

Ive been trying to create a chart with “most active” pages for a specific cms. for exmple top 10 viewed pages where the page name contains “company page”. but i cant figure out a way to do this. “top global events” cant be filtered by name.“any event” gives me a total and i cant see which pages are doing better. I’m new to amplitude, so there might be an obvious solution that im missing

aptltNew Member

asked in Data Instrumentation

View all instances of an event and it's properties without using the API?

Hey all, we’re trying to figure out the best way to access all instances of an event and its properties. We can currently see the values in a dropdown list and select them, but we that’s the only way we seem to have access to the data. Is there another view that I’m missing or a way to export this data as a CSV so we can manage it elsewhere?

FreddyALNew Member

asked in Data Instrumentation

Custom event contain does not work?

I’m trying to create a custom event but I’m facing two problem.1 - I’m trying to get all access that the source is Google, but I can’t select all because exceeds the limit 2 - So I thought if I can’t select all use the freeform, that I’m not sure if it works the way I’m thinking, on the list there are a lot of links that have a different source that I typed on the search like bing and Facebook, how can I be sure that my custom event is only using the correct source

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