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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

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serene.ganAmplitude Support

posted in Data Instrumentation

Troubleshooting Attribution - It's Not Rocket Science!

Hi there Amplitude Community!Today I wanted to cover a topic that our team fields many a question about - troubleshooting missing events from our attribution partners.Quite a few of our customers make use of our various integrations to pipe in mobile attribution data. To date, we have direct integrations with Adjust, AppsFlyer and Branch - just to name a few. How the Attribution Integrations WorkAll of our attribution integrations use the Amplitude Attribution API to send data to Amplitude. This API was built primarily to collect attribution campaign events that contain attribution information, then match it with users via the Advertising ID (IDFA/IDFV/ADID). Things to Look Out For Since attribution is matched to Amplitude users via the Advertising ID, this data has to be included in attribution requests (set the IDFA, IDFV, and ADID fields where relevant) Advertising ID also has to be included in non-attribution events so that there’s something to match against Matching is case s

PolNew Member

asked in Data Instrumentation

Events appearing in user look-up but not in govern

Hello,I have a very simple but big problem:some of my events (example “Viewed Home Screen”) appear in the event stream of user look-up but they do NOT appear in the list of events in the “Govern” sectionAs a consequence, I can’t create event segmentation charts based on these events, while Amplitude receives well the events. What can I do?Thank you in advance!Pol

dshenNew Member

asked in Data Instrumentation

OPTIONS request with "request-id" is blocked

When using Amplitude and AppInsights together on the client side, the browser is flooded with error messages like below. Access to XMLHttpRequest at 'https://api.appcues.net/v1/accounts/111111111111111' from origin 'http://222222222222' has been blocked by CORS policy: Request header field request-id is not allowed by Access-Control-Allow-Headers in preflight response.Is is possible to make appcues accept the “request-id” header for OPTIONS request?

JacksonNew Member

asked in Data Instrumentation

What is the best way to analyze buttons click?

What is the best way to analyze buttons click? For instance, I have a flow of purchase with a few clicks with no particular events in it -- just a regular click with confirmation of the action. What is the best way to track it in Amplitude? My idea was to make ‘Click On’ with properties named for different buttons.For instance registration flow:1)‘Click On’buttonName = Sign Up in header2)‘Click On’buttonName = Register NowIs it the right way to do such things?

jj41Novice

asked in Data Instrumentation

Can we change the display name of a user property?

I have a user property that is sent with every event, named “country_cd”. It shows up as “country_cd” in the dropdown. I was wondering if I could change the display name of this property to “Country”, while keeping the field name as “country_cd” in our CSV.Thanks!

castor-radieuxNovice

asked in Data Instrumentation

Good practices: how to test our app event trace.

Hello,Our app is evolving, we would like to make sure the tracking of our events is stable.It would be damageable, and hard to fix, if we realise after releasing the new version of our app, that some changes in the code made some event not be tracked anymore (refactoring, replacing features, ...). But that is what tests are for ! A test could perform “a normal walkthrough” of the app, and check that the event trace of this walkthrough is stable. How does those tests look like ? Does the Amplitude community has best practices for this use case, maybe a playbook, and eventually point to code or a git repository ?

eddie.gaonaAmplitude Support

posted in Data Instrumentation

Can I track attribution data via the JS SDK?

This is a common question we receive in our Support queue! Currently, it’s not possible for Amplitude’s JS SDK to ingest ADID, IDFV, or IDFA data in Amplitude.The current solution is to use the HTTP API V2 to send in the advertising IDs for your users. Fortunately, the HTTP API V2 already has a key/field for advertising IDs. In this example of the HTTP API V2 request, I am setting the ADID to AEBE52E7-03EE-455A-B3C4-E57283966239 for the unique user with device id equal to 5f9fbb3b-8b65-5a35-8ec1-699f5cfb2998. curl -H 'Content-Type: application/json' -d '{"api_key": "INSERT_API_KEY","events":[{"device_id":"5f9fbb3b-8b65-5a35-8ec1-699f5cfb2998", "event_type":"adid_event", "event_properties": {},"user_properties": {},"adid": "AEBE52E7-03EE-455A-B3C4-E57283966239","ip":"127.0.0.1"}]}' https://api2.amplitude.com/2/httpapi It’s important to note the following: This HTTP API V2 method is intended to tag advertising ID information to users so that the attribution data can be mapped to the corr

gadejiNew Member

asked in Data Instrumentation

How data types are determined by Amplitude

Hello,I would like to understand a bit better how data types are determined for event properties & user properties.What if I send a property as string the first time, and then send all the following thousand events with the same property as number.Will the data type change to number or will it stay as string? Thanks.

yingjie.duanNew Member

asked in Data Instrumentation

How to get EventType through Dashboard Rest Api

Hi,Get JSON results from any existing (saved) chart by chart ID.GET https://amplitude.com/api/3/chart/CHART_ID_HERE/queryThere is no EventType in the obtained result, but only one eventIndex. How do I obtain the corresponding EventType?

eeedddNew Member

asked in Data Instrumentation

Multiple device ids, but device has not changed

I’m having an issue where for same user (same User ID), I am getting up to 5 device IDs. Yet, this user definitely only has one device. In what situations does this happen? Is it common to fire backend events that do not contain a device ID (and id this the reason for this issue?)

BabysharkNew Member

asked in Data Instrumentation

How to check data by time the user accessed

Hi, I have a question about amplitude data chart. What should I do for checking event data by the time they accessed the product? Now, I’m using segmentation chart and check ‘hourly’ data. But it can’t help to figure out what time users use our product most on average. Thanks!

ammarNew Member

asked in Data Instrumentation

Why in web browser Device Id before and after Login difference?

Hi, I’m a new user for Amplitude.I have a case, that when I tracked my funnel registration, my visitor in web browser identified as difference device id and session from their device id and session before register. I tested this journey in Google Chrome, but some how when I tested this flow in Mobile Web, the device ID was consistence before and after join.For instance:Device ID from Event before Join RegistrationDevice ID from Event After Join Registration Based on this article https://help.amplitude.com/hc/en-us/articles/115003135607-Tracking-Unique-UsersI assume, my journey would be consider as difference amplitude id right, and it would implicated if I wanna create funnel conversion cause my journey don’t consider as same person. So is this case caused by $identify or what should I do to solve this issue?Kindly for your advice in my cases. Thank you

JoeKDoeConversationalist

asked in Data Instrumentation

How to update charts upon Saved Segments update?

Hello, I have 50+ charts using different segments such as:new users registered users premium users churned users …I need to update the definition of these segments, but it doesn’t update the charts - I don’t know if it’s a bug of the Amplitude designers want me to manually update 50+ all day long Is there any solution? Thanks

samplitudeTeam Member

posted in Data Instrumentation

What is Amplitude’s definition of a Session as it pertains to Segment?

Amplitude’s Best Practices: Note: Segment does not have the concept of a session. It is strongly recommended that you review this documentation if you are looking to define a session in Amplitude within User Look-Up or to fully use any of Amplitude’s session-based charts (such as User Sessions & Pathfinder Users). In Amplitude, a session is defined as a period of time that the user has the application open in the foreground. If session tracking is available, then events logged within the same session will have the same Session ID. A new session is started if the application enters the foreground after being in the background or closed for more than 5 minutes. The session time-out windows may be customized in Amplitude (see documentation here).

samplitudeTeam Member

posted in Data Instrumentation

I set up the Amplitude Destination in Segment - why am I not seeing any data in Amplitude?

Amplitude’s Best Practices: Segment customers / prospects must send data to Amplitude by calling “track”. Data will be visible after they track their first event. For Segment customers who are used to different naming conventions, the difference between an event property and user property is simply that Amplitude allows Segment customers to specify their own event properties and user properties. See Amplitude Help Center document to further understand the difference between the two types of properties.

samplitudeTeam Member

posted in Data Instrumentation

What are the pros + cons of using Amplitude’s client-side bundled Segment integration?

What are the pros + cons of using Amplitude’s client-side bundled Segment integration? Amplitude’s Best Practices:Pros:Adding Amplitude native SDKs adds extra tracking functionality, namely session tracking, and automatic user property tracking. Events that are logged within the same user session will be grouped together when viewing that user's stream on Amplitude Dashboard. This also allows for session length calculations on Amplitude's platform. The SDKs will also automatically record several user properties such as device type, operating system, and user agent. Here is a list of the user properties tracked automatically by our SDKs. Additional Segment Amplitude Integration Setting (in Advanced Settings) -- Track Session Events (disabled by default): If enabled, then the SDKs will automatically send [Amplitude] Start Session and [Amplitude] End Session events to mark the start and end of a user's mobile session. With our SDKs installed, you can also directly interact

samplitudeTeam Member

posted in Data Instrumentation

What settings should we enable in the Amplitude Destination for Page/Screen calls?

What settings should we enable in the Amplitude Destination for Page/Screen calls? Amplitude’s Best Practices: For Web: "Track Categorized Pages" is the most ideal setting to enable, but not all customers track a 'category' property. For Web, "Track All Pages" is the ideal setting as well, so all page calls are collapsed under a 'Loaded a Page' event in Amplitude. For Mobile: Enable "Track All Pages" and Segment will send a "Viewed (Name) Screen" event - which is most ideal. Most of the time, Segment/Amplitude customers have lower cardinality on mobile and it's helpful to break out each screen by name. Page Calls: Mutual customers oftentimes see events like 'Loaded a Page' and 'Viewed X Page' in Amplitude and get confused because those are not event names they recognize (e.g. they're looking for it among the events they track via Track calls). There is no equivalent in Segment's UI (Segment shows the raw page calls). Mutual customers with

samplitudeTeam Member

posted in Data Instrumentation

How do we avoid sending “Viewed /-” or “Loaded a Page” events to Amplitude from Segment?

How do we avoid sending “Viewed /-” or “Loaded a Page” events to Amplitude? Our event type names are coming from Segment into Amplitude in a very unpredicted manner - specifically for event type names.We have even maxed our event limit. Sometimes this points to underlying issues within your Segment Amplitude Destination settings - specifically for event type names.This leads to noisy events in your Amplitude taxonomy (and can even max your event limit!), like this: Amplitude’s Best Practice: Add the page’s URL as an event property rather than event name. For Page/Screen call settings in Segment: it’s better to surface how Page and Screen calls are transformed via the integration and sent to Amplitude. Right now this is located within the Amplitude Destination settings (so you’ll need to click into the settings to read the description) or in Segment's documentation. You may also be noticing a relative of the same issue - maxing out event types: In this case, when an Amplitude

samplitudeTeam Member

posted in Data Instrumentation

Segment + Amplitude: Best Practices

Frequently Asked Questions: How do we avoid sending “Viewed /-” or “Loaded a Page” events to Amplitude? What settings should we enable in the Amplitude Destination for Page/Screen calls? What is the difference between Segment’s Cloud Mode vs. Device Mode? What are the pros + cons of using Amplitude’s client-side bundled Segment integration? How do we set session in Amplitude while using Segment in Cloud Mode? I set up the Amplitude Destination in Segment - why am I not seeing any data in Amplitude? What is Amplitude’s definition of a Session? Handy Resources: Note: for Segment Support: please contact your designated Segment Rep or Segment support (friends@segment.com) Getting Started with Segment Segment Tracking Plan (for all Segment customers) Introduction to Segment Guide Segment/ Amplitude Developer Docs Segment Product Docs Segment Developer Docs Segment + Amplitude Recipes Maximize the ROI of your Data Management Platform | January 2021About the

haoliuAmplitude Engineering

posted in Data Instrumentation

Create/export taxonomy from your design mock - Figma Plugin

Do you...Hate using spreadsheet to create taxonomy? Can’t map between event name with the web/mobile page? Recently we released Amplitude Event Planner in Figma to VISUALIZE the whole taxonomy planning process! We would love to hear feedback from you!

john_amplitudeAmplitude Engineering

posted in Data Instrumentation

Unreal SDK in Development!

Looking for questions, comments, and suggestions!Unreal is the one of the most popular engines for building games on consoles, PC, mobile, and VR. We’re making an effort to create an SDK plugin for it in the coming months so that game developers can add analytics in Unreal.For a beta release, we plan to support iOS with APIs in C++ and Blueprint, with support for Android during general release and other platforms further in the future.

Amplitude AdminTeam Member

published in Data Instrumentation

JS SDK Instrumentation Example and Testing

If you are new to Amplitude and you are looking for a quick and easy-to-use example for how to instrument and test the JavaScript SDK on a web product, this is the right place!In order to make things easier to work with, we have created a very simple HTML file that has one button, which when you click it, will send an event to Amplitude. To test the Javascript SDK: Download the attached file Open the file in a text editor and edit the API_KEY to the one from your project. The line with the API_KEY is marked in red in the screenshot below. The second red box contains the function that gets executed when the user clicks the button. In this case, we just show the current date when the users click on the button and send an event to Amplitude. Open the file in the browser, click the button and check if the event has been sent to your project For the testing part, once you have your own project's API key, you can open this HTLM file with the Google Chrome browser, and click the butto

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