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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,612 Topics
  • 4,014 Replies
1612 Topics
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arthurprntNew Member
asked in Data Instrumentation
Funnel issue on drop-off

Hello Everyone,We are trying to track people who have dropped out of our funnel and I have a very strange results.https://analytics.amplitude.com/gabsee/chart/p55omu4?source=dashboard?source=copy+urlWhen I click on users who dropped of the step 3, lot of them actually performed the event they have been counted as a drop off. I have checked, it is not a conversion window issue as they have been performing the event during the conversion window. (10 days)That is really strange to me and except a bug I don’t see how it is possible to have such results.If someone could help me on that, that would be very great. ThanksArthur

3011
Nehita I.
Team Member
2 years ago
J
Helpful Hero
jose.asilisHelpful Hero
asked in Data Instrumentation
How can I track Gross Transaction Volume?

I’m pretty new to Amplitude so I apologize whether this has been answered or not.What would be the best way for me to track Gross Transaction Volume per month? It’s super simple. We’d like to send the money moved in a banking app we’re developing and see the aggregate of the transactions per month.  I’ve been tinkering a bit with the Revenue properties, and seeing how could this potentially be solved by the revenue tracking:https://help.amplitude.com/hc/en-us/articles/230680867-The-Revenue-LTV-chart-Track-how-well-you-re-monetizing-new-users I’m also sending the events through Segment. 

3132
J
Helpful Hero
2 years ago
C
Christoph_SchNew Member
asked in Data Instrumentation
Use "Money Spent" User Property to segment users

Hi,I am new to this community, but not new to Amplitude. I used it for my own Freemium app a couple of years back and introduce it to my new project now.While my old product was a subscription based service, the new one is more like a free-to-play game where you can purchase upgrades.I was able to connect the revenue events to Amplitude correctly and can run revenue analysis. However, I seem to have hit a dead end when it comes to using the user properties related to revenue that Amplitude provides (see screenshot below) I can see the values in the user profiles, and they seem to be correct. However, I cannot access this user property when I try to create a segmentation analysis. I would like to see the different user behaviour based on if and how much our customers have purchased, but when I browse through the user properties, these two are nowhere to be found.Hope someone can help me. thanks in advance.

6415
A
2 years ago
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fraser_hurleyNew Member
asked in Data Instrumentation
Event properties count and transformation

Hi, I’m trying to understand how the usage of transformations affects the number of event properties counted in amplitude. Lets say I had 2 event properties I transformed, would the count of event properties then be 3 or remain 2?

2591
Yuanyuan Zhang
Team Member
2 years ago
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
How to send historical data to a new project

Hi, GuysWe want to send the historical data of one project to the new project,how can I get the historical data of the old project,and how can I send it to the new project 

2971
Z
Team Member
2 years ago
M
milleryoonNew Member
asked in Data Instrumentation
is there a way to see unique IP in User Compostion feature?

Hi! I’m miller.I use Amplitude to analysis the product in business. I wonder is there a way to see unique IP in User CompositionIn my product User Compotision, there are many amplitude_id from one IP address. some IP occurs hundreds of amplitude id, so it makes data dirty.I don’t know why this happened, maybe because of our website problem like monitoring bot or cloud dev environment.So, if there a way to filter IP address, please let me know ! Thanks. 

3411
Z
Team Member
2 years ago
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
Merge Project in Amplitude

Hi, Guys. We are planning to merge these four projects.  So, We have two questions: 1.We need to know whether amplitude can distinguish the origin and country of the user after merging the projects, the following is example users in diffrent proects(We expect to use the data already available in amplitude to distinguish)Web_MY: https://analytics.amplitude.com/carsome/project/303281/search/amplitude_id%3D424587881674Web_ID: https://analytics.amplitude.com/carsome/project/303131/search/amplitude_id%3D424588250159Web_TH: https://analytics.amplitude.com/carsome/project/302843/search/amplitude_id%3D392946019861App_MY: https://analytics.amplitude.com/carsome/project/349999/search/amplitude_id%3D382019662528App_ID: https://analytics.amplitude.com/carsome/project/349999/search/amplitude_id%3D377785709293App_TH: https://analytics.amplitude.com/carsome/project/349999/search/amplitude_id%3D424588338450 2.Can Amplitude merge App and Web users?The current situation is as follows：Unregistered User: 

4713
Denis Holmes
Team Member
2 years ago
A
Conversationalist
assemblyConversationalist
asked in Data Instrumentation
gerting a deprecation error using flutter

I get the following error in iOS build. it looks like the flutter package is using a deprecated method.  /Users/builder/programs/flutter/.pub-cache/hosted/pub.dartlang.org/amplitude_flutter-3.10.0/ios/Classes/SwiftAmplitudeFlutterPlugin.swift:127:64: warning: 'logRevenue(_:quantity:price:)' is deprecated: Use `logRevenueV2` and `AMPRevenue` instead                    Amplitude.instance(withName: instanceName).logRevenue(productIdentifier,  

2301
Denis Holmes
Team Member
2 years ago
M
muffaddalNew Member
asked in Data Instrumentation
UTM tracking with Amplitude GTM Template

Amplitude’s GTM template is not able to track the utms or referral source. I have set the all the parameters with page viewed tag but it doesn’t work. See the attached images.  here is the event raw json.{ "$insert_id": "9a533718-0fa2-4c79-9805-b8aeee9b3d87", "$row_source": "realtime", "$schema": 12, "_time": 1656694749835, "adid": null, "amplitude_attribution_ids": null, "amplitude_event_type": null, "amplitude_id": 424126236273, "app": 393948, "city": "Karachi", "client_event_time": "2022-07-01T16:59:09.835", "client_upload_time": "2022-07-01T16:59:09.835", "country": "Pakistan", "data": { "group_first_event": { }, "group_ids": { } }, "device_brand": null, "device_carrier": null, "device_family": "Windows", "device_id": "IoRfC1Ahq0KYb_V3gluG1v", "device_manufacturer": null, "device_model": "Windows", "device_type": "Windows", "display_name": "page_viewed", "dma": null, "event_id": 230, "event_properties": { "hostname": "tuio.com", "page_pat

15441
Jacenda Davis
Team Member
2 years ago
L
larsbenedettoNew Member
asked in Data Instrumentation
GDPR data access API

we provide our customers with APIs to automatically serve their end-user Access and Deletion requests as detailed below. I’ve been able to find API documentation for deleting a users data with the User Privacy APIBut I’m not sure which API to use for serving GDPR Access requests. Is it the User Profile API? That one certainly seems like it has at least some of the data I’m required to export for the user. But I’m not certain that it has all of the data.

4161
Saish Redkar
Expert
2 years ago
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
How to Merge Project in Amplitude

Hi, Guys.So far, we have four projects, three of which are websites and one is APPWebsites: MY - Website, ID - Website, Th - Website APP: Consumer APP (contains three countries: MY, ID, TH)Now we want to combine these four items into one, Do we have documentation to refer to? 

6441
Saish Redkar
Expert
2 years ago
M
MattFusionNew Member
asked in Data Instrumentation
Why is Amplitude Only Segregating Some Data?

Hi Everyone,I can’t exactly figure out why Amplitude is not categorising all data but only some. For example if I look at the users who have signed up to my platform, each user will have a country.Amplitude recognises some countries, but it gives some users “none”. However if I look into those profiles, they do have countries. What is going on?Please see the screenshots below for an example:   

2533
Saish Redkar
Expert
2 years ago
C
clubclinicoNew Member
asked in Data Instrumentation
Bad Request error on Event Segmentation

Hello!! I’m facing problems when calling Event Segmentation API. I always get error 400 Bad Request. I have read this can be related to input JSON format. I’ve checked it and see no problems. I’m trying to make a curl call with only custom event name and dates. This is my callcurl -u XXXXXXXXX:XXXXXXXXX "https://amplitude.com/api/2/events/segmentation?e=\{\"event_type\":\"ce:Promoted%20Product%20Clicked\"\}&start=20210426&end=20210427" As I’m on Windows 10, I need to put slashes to escape double quotes.I hope you can help me finding the problem. Thank you so much!!!Kind regardsIsrael

6166
Denis Holmes
Team Member
2 years ago
M
mobiuswwNew Member
asked in Data Instrumentation
How to get event stauts (e.g. inactive) from API

I am able to get a full list of the events via the taxonomy API , but I am wondering if it is possible to get the status (i.e. inactive or not) of an event via API?Thanks in advance! 

2472
M
2 years ago
M
Mike454545New Member
asked in Data Instrumentation
subscription offer ios

Good day!There is a question about subscription analytics in the iOS app.According to this documentation(https://help.amplitude.com/hc/en-us/articles/115003116888-Track-revenue#h_aeb19851-3c7c-46dd-b9dd-f8004059114e )it is possible to verify Track in-app purchases (IAPs)if Enable revenue verification is enabled.To do this, add iTunes Connect In App Purchase Shared Secret in the Amplitude settings.I have 2 questions.1. Is this relevant for subscriptions? The convert, renew, cancel, refund events will then appear in the Amplitude, or is it just a server solution that should be ours?2. Could not find in the Amplitude settings on the site where to add iTunes Connect In App Purchase Shared Secret. Could you show the URL or the screen.Thanks!

6962
M
2 years ago
LauMD
LauMDNew Member
asked in Data Instrumentation
Delete duplicated event properties

Hi all!We recently changed the event properties taxonomy from title to lowercase. We now have duplicated properties in the new events. I have admin rights and I know I should be seeing a “delete” option, however I see it for other events but not for the ones I actually want to delete! Any clue how to remove the title case event properties? Thanks! 

3452
LauMD
2 years ago
Bill
Experienced
BillExperienced
asked in Data Instrumentation
How to find total users that are still using an older version?

Hi,If I had released 3 versions in the month of June, and let’s assume:v1 released on June 5 and this is the initial release v2 released on June 10 v3 released on June 15 some users will update to new releases and some of the users will keep the older release. today is June 25Is there a way to find out the exact number of users are using v1, v2 and v3 (eg build 3 cohorts) on June 25?

3422
Bill
Experienced
2 years ago
M
mizzaoNew Member
posted in Data Instrumentation
Use event properties to retroactively update user properties?

I should have sent some data as an identify call, but it was sent as an event instead.(First time with Amplitude, just kicking the tires, but we already got a bunch of users). Is there any way to retroactively use this to update user properties, or am I out of luck? I’m asking because user properties allow us to run lots of fun analyses in a chart that we can’t do with event properties. It would be really cool to be able to configure user properties using event properties in the web app, but this doesn’t seem possible...

2343
Jeremie Gluckman
Team Member
2 years ago
I
imranku07New Member
asked in Data Instrumentation
SQL reports in dashboard

I know we can have snowflake to run SQL queries but can we have complex SQL that will used to generate a chart or number?Also, do we have flexibility to add UI controls (dropdown, label, etc) like we have in Google Data Studio?   

3781
Saish Redkar
Expert
2 years ago
Bill
Experienced
BillExperienced
asked in Data Instrumentation
what is the difference between user property last 30 days vs last 1 day?

hi,what is the difference when i define cohort with user property in last 30 days and in last 1 day? 

3381
Saish Redkar
Expert
2 years ago
S
sucheth13New Member
posted in Data Instrumentation
s3 to amplitude import

Hi,I’m trying to import events to amplitude from s3 following the steps mentioned here.https://developers.amplitude.com/docs/amazon-s3-import-guide#optional-manage-event-notificationsI successfully created Amazon S3 import source and my data file(events.json) contains 1 event as below,{ "action": "watch tv", "user": "sucheth13@gmail.com", "device": "host1", "event_properties": { "business_id": "123" }, "user_properties": { "utm_channel_c": "discovery", "utm_channel_s": "network" }, "epoch": "1645066434189", "session_id": "1", "app_version": "1"} My converter config :  {    "converterConfig": {        "fileType": "json",        "compressionType": "none",        "convertToAmplitudeFunc": {            "event_type": "action",            "user_id": "user",            "device_id": "device",            "event_properties": {                "business_id_encid": "business_id"            },            "user_properties": {                "utm_channel_category": "utm_channel_c", 

3922
Yuanyuan Zhang
Team Member
2 years ago
T
ThomasNew Member
posted in Data Instrumentation
Problem with integrations: Intercom & Amplitude

I’ve trying to integrate the tool Amplitude with the intercom.(using this instruction: https://help.amplitude.com/hc/en-us/articles/360030912632)Integration was a success but I don’t see any data in the intercom.I use app: Amplitude Engage.Do you have any idea?

2441
Denis Holmes
Team Member
2 years ago
S
sroebertNew Member
posted in Data Instrumentation
Org Discovery Disabled

I recently created a new company account using a company email address. I started out on amplitude.com, but soon realised I should have started at eu.amplitude.com.Since I now have two accounts, it seems it is not possible anymore to turn on Org Discovery, allowing anyone to join with a company email address for the EU account. Is there anything I can do to disable/remove the non EU account and turn on Org Discovery on the EU account?I did create a support ticket for this (#75277), but I am not sure how long it should normally take to receive answer on these, as it has been a week with no answer.

1772
S
2 years ago
S
scottjohnsonNew Member
asked in Data Instrumentation
What reasons might a user's activity not be recorded?

We’ve recently started using amplitude, and while I was comparing event counts to expected event counts for users with the javascript sdk, i’ve found quite a few instances where users are logging into my systems and performing events that should be recorded, but nothing is coming through on amplitude. The user should have multiple events as they’re traversing through our purchase funnel and completing a purchase, but not a single event was logged. Is there a logical explanation for this or something I should do to further investigate the cause of missing events? From the looks of at least some of the users (I haven’t done a full dive) were using Mobile Safari, but testing from my own phone’s browser it seems to be working on a similar version iOS / safari.

8282
S
2 years ago
F
freelancer52New Member
asked in Data Instrumentation
Can you limit users access to only certain parts of the data set?

I work for a FinTech company and its very important that we are able to limit the dataset to only the users who need access to that specific data (e.g iOS team only access to the iOS data). Is there a way to setup this sort of access within Amplitude? I know I can setup permissions and roles but thats only really about creating reports whereas I want to limit access to certain parts of the data layer. I don’t want to create new projects either.

3203
Amplitude Admin
Community Manager
2 years ago

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