Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,197 Topics
  • 3,406 Replies

1197 Topics

Rune Andersen
Experienced
Rune AndersenExperienced
asked in Data Instrumentation

GTM Template for Browser SDK 2.0 ?

The current GTM Template are using “Marketing Analytics Browser SDK”.But will there be a new (or update) to support the features of Browser SDK 2.0, including the new Default Tracking Events etc ?

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Rune Andersen
Experienced
1 month ago
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Hyojin SongNew Member
asked in Data Instrumentation

Amplitude cohort Facebook sync - Low match using CUID + Device ID + email

Hi, Amplitude community :) I’ve tried amplitude audience sync to Facebook ads (hourly).About 210000 users were found and synced to Facebook, but only 2000 users were matched. At Destination, I’ve linked Facebook account with Device id, External id(=user id), email, city.But don’t know why it got these lower match rate.Is it because of Facebook opted-in option?Anyone who are with this problem, I’ll appreciate any help in this topic Thanks,Hyojin 

0
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1 month ago
R
Novice
racarman245Novice
asked in Data Instrumentation

Referring domain is "None" > 70% of new users

When I do a segmentation analysis for any event, new users, and then group by referring domain, >70% of unique users have “none” referring domain. The blue bar is “none” This is very very unexpected, and don’t believe that 70% of new users type in the url of our app without finding it from another source.  I understand that if events are fired before user properties are sent, then those events will not have any referring domain, but I’m having trouble confirming if this is the issue or not, and what the solution should be? For a users’ first event in a session, should we force the identify calls to resolve prior to sending any subsequent event data?

4
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Novice
1 month ago
M
Maxime SabranNew Member
asked in Data Instrumentation

Facebook ads Cohort sync error

Hello All,I am having a connection error when synchronising a cohort with Facebook Ads. I have carefully read and explored the Facebook manager pages and could not find anything on this subject.I have seen in the Amplitude documentation that it is a common error but could not find any solution to this problem.NB: I have Admin rights on both the Amplitude and the Facebook Account.Thanks for your help,Maxime 

2
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1 month ago
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Zachary SidnamNew Member
asked in Data Instrumentation

Are objects allowed as event property values? (Using type 'any')

Hi! I have been logging events with the Web SDK and Ampli wrapper and I am unable to see event properties that are object types show up in the event stream. (All other properties that are primitive types are showing up).I was assuming that I could use the property type “any” to describe an object. For example, my event could have the following properties:name (string) attributes (any)And the event_properties payload the SDK sends to Amplitude looks like this:{  “name”: “John Doe”,  “attributes”: { “age”: 30, “favoriteColor”: “blue” }} When I trigger the event and view the event stream, I can see the “name” property listed in the Event Properties, but I do not see the “attributes” property. Is this expected? Are objects not allowed as values? The example here is simplified for this discussion, but we have a handful of events where logging complex object types makes much more sense than normalizing the event properties.

4
dangrainger
Super Helper
1 month ago
O
Ondrej PeterkaNew Member
asked in Data Instrumentation

GTM Identify User ID

Hi all, I seem to have trouble setting the User ID with GTM template. I have the tag set-up like this. All works well, but in Amplitude it creates a custom property on user level, instead of merging them. I also tried userId as User Property, but that did not work either. What is the right key here? With the “init” tag it works fine, but that is not good for me when users are not already logged in (the initiate event is earlier than the sign-up). 

1
O
1 month ago
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Sajjad KharraziNew Member
asked in Data Instrumentation

property groups does not work correctly

Hello dears,as you described here: https://help.amplitude.com/hc/en-us/articles/5078762828699-Streamline-property-updates-with-property-groups#heading-2we did all instructions but it does not work.we can not see any property that we have added to group and events.Is there also any technical action that we should do? or just with creating from panel is ok? 

0
S
1 month ago
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willkentNew Member
asked in Data Instrumentation

Cumulative average of events over time

Hey everyone, quick question!Does anyone know know how to measure the average number of times a user has triggered an event, viewed cumulatively over time rather than period by period?For example - I have an app where users can upload their recipes and I want to understand whether users are continuing to upload more recipes over time Ideally, I want to set up a line graph that shows me whether or not the average number of recipes per user is increasing over time i.e. for the week ending 20 August, the value on the graph will be the average number of recipes per user since app launch until 21 August for the week ending 27 august, the value on the graph will be the average number of recipes per user since app launch until 27 August The closest I’ve gotten so far is creating a line graph that calculates the average number of recipe uploads in a given period, but not over timeHope that makes sense 

1
Esther Trapadoux
Community Manager
1 month ago
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lewis42New Member
asked in Data Instrumentation

Data Residency

I have bunch of related questions.I’m in the UK, since Brexit, does anyone know if that means I should have EU data residency?When I signed up I’m sure I would have chosen EU data residency if Id spotted it as an option, but I don’t have screenshots of my signup and so I’m not 100% sure what I did.Is it possible to see where my data is resident in the Org Settings?

5
S
Helpful Hero
1 month ago
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Alex SaifullinNew Member
asked in Data Instrumentation

Attribution with Google Tag Manager (Amplitude Analytics Legacy (GTM Client Template Maintenance)

I need to track utms, gclid with my current Amplitude setup - old version of Google Tag Manager template, legacy. Where should I put my params=true (includeUtm: true, includeReferrer: true) in Google Tag Manager? In Options Keys of Initialization in Identify tag? Or every tag that I have?Does this screen on the screen will work right for the legacy one?  

1
A
Community Manager
1 month ago
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Vera StickerNew Member
asked in Data Instrumentation

Sending the same event to two projects using GTM?

We are using the Google Tag Manager template to send our website events to Amplitude. We have a small subset of events that we’d like to send to a new project, while also continuing to track them in our current production project. When I preview this in GTM, I find that the test event only goes to the new project, not the production project. Is there a way to send the same event to both at once and have it show up in both? 

1
V
1 month ago
D
Denis KNew Member
asked in Data Instrumentation

API response change "series"

While working with Dashboard API, in particular, “sessions/average” and “sessions/peruser”  I expected to receive series as an array of numbers (like it is stated in the docs https://www.docs.developers.amplitude.com/analytics/apis/dashboard-rest-api/#get-average-session-length)But instead, series returned as an array of objects:  [ { "setId": "", "value": 0.0 }, { "setId": "", "value": 0.0 } ] I haven’t found any documents, blog posts, or changelog confirming this data format change. Is it a valid response from now on?

0
D
1 month ago
C
ChristianSNew Member
asked in Data Instrumentation

Identify too late

Hello, we’re currently facing this issue:New session Amplitude sends the Page View event We set a user property via identify (JS SDK)The user property is not present in the Page View event (since it seems to apply only to future events) - is this the expected behaviour?Is it possible to identify before the Page View event? Regards,Christian 

1
Saish Redkar
Expert
1 month ago
D
Dmitriy UshakovNew Member
asked in Data Instrumentation

Invite sending error

Hello!The problem is that the invite is not sent to a specific email address. The mail address is correct, other folders, incl. spam, do not contain an invite. Invites from other services come regularly. Gmail mailbox.I created an alias for this address and sent an invite to it and, strangely enough, it came. But this is not a solution, because I need an account for the main address, not for its alias.Tell me, please, what could be the problem?

0
D
1 month ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in Data Instrumentation

Is It Possible to Transfer a Project to Another Org?

Hi Amplitude Community, Amplitude considers different organizations to be separate entities, and so there isn't any out-of-the-box way to 'transfer' data from one entity to another (with a click of a button), unfortunately. However, it is possible for you to: 1) export all data from the desired Projects via Export API or any data warehouse connections2) complete a self backfill into your new Project in the desired Organization Please note that the backfilled data will be counted towards your org volume limit. At this point in time, this transfer only applies to raw data, not to any content (e.g. charts, dashboards). If you are looking to move projects from US org to EU org, please reach out to your Account Manager at Amplitude to learn more about your options. Best,Amplitude Team

0
Amplitude Admin
Team Member
1 month ago
Amplitude Admin
Team Member
Amplitude AdminTeam Member
posted in Data Instrumentation

Can Amplitude Track Crashed Sessions/Events

Hi Amplitude Community! It is the case that Amplitude does not auto track crashed sessions or events. However, if you're able to instrument an event that is logged when your app crashes, you can certainly send that data to Amplitude as well, either via our SDKs or via HTTP API.See available SDKs here: https://www.docs.developers.amplitude.com/data/sdks/ If you have a best practice for tracking crashed sessions or events and sending to Amplitude, you are more than welcome to share your thoughts in this thread! Best,Amplitude Team 

0
Amplitude Admin
Team Member
1 month ago
lliypuk2011
Conversationalist
lliypuk2011Conversationalist
asked in Data Instrumentation

initial_utm parameters always updated

Hello! I have some strange problem. We need to track user acquisition channels, first and last channels. I thought we can use initial_utm and utm parameters, but it doesn't work. Case: 1) I have user in our platform, He have this parametersЖ initial_utm_source = facebookutm_source = facebook2) I visit site on new browser, without any previous data, with utm parameters in url: utm_source = test3) Amplitude create new user without user id(that we will set after registration), with properties: initial_utm_source = testutm_source = test4) After that I log in with creds users from step 1 and Apmlitude was merged users What I wait: User from step 1 has properties: initial_utm_source = facebookutm_source = test(becouse users was merged and properties was updated) What I get: User from step 1 has properties: initial_utm_source = testutm_source = testThis is really bad for our, becouse we need to track user visit from first channel---Set utm parameters like this:amplitude.getInstance().init("AP

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S
1 month ago
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Conversationalist
Puneet KohliConversationalist
asked in Data Instrumentation

Cohort not showing users that have property

Hi!  I have a cohort created where user property filter ‘userType = premium’.I know that I have set this property on 950+ users in Amplitude, as I set it using API and received a success for all 950. Individually navigating to the “user look-up” page for a user also shows that “userType = premium” is set in each user.However, in the cohort, I can only see 176 users who have this property, no matter what I set the date range to. I can confirm there are users who have this property set properly in Amplitude (eg. cy7ggf9aKcgg9B2zpFmX3RLSuFG2) but do not show up in the cohort. I have been unable to figure out why this is the case and any help to uncover this would be highly appreciated! 

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Saish Redkar
Expert
1 month ago
M
Team Member
marvinTeam Member
posted in Data Instrumentation

Sharing Our New iOS SDK!

As we keep building the next generation of Amplitude SDKs, we have more platforms supported now. iOS SDK (Beta), documentBrand new Analytics SDK for iOS written in Swift, with cleaner API interfaces. Full feature parity with other next generation SDKs, like custom plugin support.Feel free to give it a try and we would like to hear from you too!

2
M
Team Member
1 month ago
dangrainger
Super Helper
dangraingerSuper Helper
asked in Data Instrumentation

Under-reporting of organic traffic

As part of our migration away from Google Analytics to Amplitude as our primary tool for websites/ apps I'm doing some validation of marketing channel/ campaign data from UTM parameters.In our "utm_medium" parameter we have a value of "organic"; this has a value of 6,791 sessions in Amplitude for a particular time period....but over in Google Analytics it's vastly higher at 20,803 for the same time period. I've set saveParamsReferrerOncePerSession to false in our Amplitude tags in GTM, and also left unsetParamsReferrerOnNewSession set to false....this configuration I believe should reflect the Google Analytics default "last non-direct click" attribution, so I'm struggling to understand why Amplitude is reporting so much lower?One thing that did cross my mind is that I don't see utm_medium = organic passed in the URL query string for all clicks from Google organic results for our site. Which suggests to me, perhaps, that Google Analytics might have some automatic config somewhere to be

8
M
Well-Versed
1 month ago
V
varunNew Member
asked in Data Instrumentation

Rename columns on Funnel Analysis Graph

I'd like to rename the bars in my funnel analysis, but I cannot find the option to do so. Please let me know how I might be able to. I've attached a screenshot of the labels that run across the bottom of the chart.Funnel Analysis Graph with Bad Labels 

6
D
1 month ago
T
Novice
Tony HanNovice
asked in Data Instrumentation

Events using latest user properties?

I understand that every event ha the user properties at the time of the trigger; however, that doesn’t work for our use case.1. User lands on sign-up page and begins onboarding (at this time, they don’t have the correct user type)2. After completed onboarding, they will have the correct user typeWe would like to track how many people viewed sign-up page and completed onboarding, segmented by user type. Any thoughts on how this can be resolved?

6
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Novice
1 month ago
L
Helpful Hero
liukaichiHelpful Hero
asked in Data Instrumentation

Incorrect documentation for iOS SDK Version

Hi, I’m looking at this documentation.https://www.docs.developers.amplitude.com/experiment/guides/troubleshooting/restarting-experiments/We want to try this feature, as it would be quite useful for us. However, for the iOS version is say minimum v1.11.0, but iOS seems to only have up to v8.17.1. There’s also a beta SDK that is v0.4.7. Could I ask which SDK should we upgrade to to test this? Or maybe there’s a version I’m not aware of?Thanks in advance.

0
L
Helpful Hero
1 month ago
L
lwallaceNew Member
asked in Data Instrumentation

iOS SDK - legacy or Beta?

Wanted to get this communities input and experiences using the legacy and beta SDKs for iOS? 

10
C
1 month ago
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Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation

user agent enrichment plugin?

In the typescript repo there is a bunch of plugins being released and I cannot find any documentation.  One caught my eye today called “user agent enrichment” https://github.com/amplitude/Amplitude-TypeScript/releases/tag/%40amplitude%2Fplugin-user-agent-enrichment-browser%401.0.0 its 1.0.0 so a significant release version. Where are the docs for these plugins?

0
T
Peer Moderator
1 month ago

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