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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,619 Topics
  • 4,022 Replies
1619 Topics
r0bbieWa11ace
Team Member
r0bbieWa11aceTeam Member
posted in Data Instrumentation
Google Tag Manager Amplitude Tag Template

Hey Everyone:I would love to hear any lesson’s learned or “aha” moments they have experienced with the Google Tag Manager Tag Template. Please feel free to add them to this convo to help others going through this migration of GA Tags to the Amplitude Tag Template😁Here is my Aha:My “aha” was flexibility to create my own Custom Marketing Interaction events where an event is fired anytime a URL with UTMS was loaded. This would allow me to help metric marketing touch-points and understand how customers are coming to my site beyond standard traffic reporting.-Robbie 

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Conversationalist
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jobyraoNew Member
asked in Data Instrumentation
initial_referrer has two special values (none and EMPTY), what is the difference between them

I can't understand what the value of initial_referrer is none means?shouldn't it be empty?

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fadilparvesNew Member
asked in Data Instrumentation
Some users are not tracked for all events and they have no info

Hi,I have integrated amplitude with my react app using the new browser SDK, but there are some users that are not tracked properly, example is image belowAnd no events were captured for this user. The other users work fine. There is only 2 users that are using my software and I can’t track them.Hope there is any solutionThank you

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Jeremie Gluckman
Team Member
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chanceNew Member
asked in Data Instrumentation
Is it OK to include project API key in open source project?

Dear Amplitude friends, I have an open-source project, and I want to track usage. Is it OK to include(hard-code) my project API key in this open-source project? Is such action going to violate the license of Amplitude? Are they any other legal concerns preventing me from doing that? Please consider the extreme case that when hackers acquire my open-source project, there might be excessive pings into Amplitude’s system using my project API key with ill intentions and without my supervision. Does Amplitude have concerns over that? Do you know if there are precautions or recommendations you can help suggest? Best regards,-Chance A

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Yuanyuan Zhang
Team Member
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Helpful Hero
karthika88Helpful Hero
posted in Data Instrumentation
Hubspot integration issues

Hey team. Only part of the users in an amplitude cohort is being imported to hubspot.Any idea why ?

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Amplitude Admin
Community Manager
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mattatticusNew Member
asked in Data Instrumentation
Missing/corrupt user property

Our company has using Data/Analytics with our web app for several months. We have a custom user property 'organisationId', however last week we noticed it has been removed from our tracking plan without any action taken on our part. It does not appear in the list of user properties in the tracking plan, and is not being recorded in user events, despite the property still being posted by the client.​​​​​Example of organisationId being sent by the client (inspected with the Amplitude chrome extension on a production environment)  If I try to recreate the user property, I receive the message "Unable to save property. Unable to add property organisationId because it already exists. The activity log will also not load so I cannot check to see if there were any changes I'm unaware of. How can I restore the user property? Can we restore the property on all the events that have been logged in the interim?

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belinda.chiu
Team Member
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Aleksei BeliatkoNew Member
asked in Data Instrumentation
How I can calculate average time between screen

Hello. Can you help me to understand how can I create onboarding time statistic per screen?I need to understand average time that users spend per each screen in my onboarding flow.For example: I have 5 screen on my onboarding. I need to know that average time on 1st screen will be 5min, 2nd screen 2 min, 3rd screen 15 min ...etcThanks

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Jeremie Gluckman
Team Member
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Conversationalist
nblaisotConversationalist
asked in Data Instrumentation
Help setting up Amplitude tag / template to map GA4 events!

Hi community!I’ve tried to do this by myself, but I’m failing miserably. So, first of all, if I install a simple javascript tag for Amplitude in GTM, I’m able to generate and get my events with my API key and everything. So, I generally know how to do things.But here, I’m struggling with the Amplitude tag from the Amplitude Template available in the Google Tag Manager library: I’m setting up everything with my api key, my Amplitude tag is firing but nothing is getting sent to Amplitude.I’ve set up as a trigger my GA4 events, and I have set up the Amplitude tag type to “track”, and under there I’ve set up the Event Type value to {{Event}} so that I get the name of my GA4 event (I’ve checked in my data layer variable, the Event variable is set correctly). But my Amplitude is receiving NO data when I’m doing this :(What am I missing?

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Jeremie Gluckman
Team Member
samplitude
Team Member
samplitudeTeam Member
posted in Data Instrumentation
How do we set session in Amplitude while using Segment in Cloud Mode?

 How do we set session in Amplitude while using Segment in Cloud Mode?There are 2 ways to sessionize your data in Amplitude if you are using Segment cloud mode.    Amplitude’s Best Practices: The first method is where we are passed in sessionId into the integrations object.Sample code:1 2 3 4 5 6 7 8 9 analytics.track({ userId: 'samplitude1234' event: 'subscription renewed', integrations: { 'Amplitude': { 'session_id': 1531845205000 // Start time of session in milliseconds since epoch } } }); The second option is to send your own custom session property, which would be a regular property in your track calls: 1 2 3 4 5 analytics.track('Gold Payment Option Clicked', { payment type: 'credit card', membership type: 'individual', grx_session_id: 'eda546f4-9ea6-4d40-a3b2-54491ac7a18a' });Either option works for Amplitude.It is more so dependent on which one makes most sense for your team from a technical standpoint. The first option requires customizing Segment's integrations object and also

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Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation
User IP and country is inconsistent

Hi, guys!This question is for amplitude integration. We made the following changes at same time：1.Change Amplitude SDK to Segment SDK2.Change Amplitude(Actions) to Amplitude cloud-mode Found the following problems;Inconsistent userip before and after. This is by no means a single event, Nearly half of the user ip changed.This leads to a change in the user’s country information. For example：(Changes started on November 5)ip:   before is “115.164.42.244” / after is ”10.85.199.68”country: before is “Malaysia” / after is “United Kingdom” I want to know the following answer：1.Is the country different due to ip?2.How to get ip(Amplitude SDK / Segment SDK)?3.Is this caused by the SDK?4.Do i have a way to solve this problem？    

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CDO_TurnerNew Member
asked in Data Instrumentation
Ruby SDK for Events

Hello Ampmlitude team! I saw there was ruby support for Experiments currently but was wondering if there were plans to add a ruby SDK for Data events?Thank you!-Turner

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sydney.koh
Team Member
Anthony
Peer Moderator
AnthonyPeer Moderator
posted in Data Instrumentation
Replicating Google Analytics' user_engagement metric in Amplitude

Our business team uses the Google Analytics’ user_engagement metric to track DAUs. Are there nice ways to replicate this number in Amplitude? https://support.google.com/analytics/answer/11109416?hl=en 

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Anthony
Peer Moderator
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canayPM1New Member
asked in Data Instrumentation
Cannot read file in Python from Export API due to decoding issue

 Greetings, You can see a block of code to get the data from EXPORT API via Python, above. Response’s status code is “200”.I want to open the file in Python to use it via Pandas and make some manipulations. However, I cannot read it. I have used the code below but it created a file in my Desktop: z = zipfile.ZipFile(io.BytesIO(res.content))z.extractall() I simply used the pd.read_json() as in below:pd.read_json(z.open(f'{z.namelist()[-1]}')) But it returned an error below:UnicodeDecodeError: 'utf-8' codec can't decode byte 0x8b in position 1: invalid start byte How can I solve this problem? 

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Saish Redkar
Expert
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cosf87New Member
asked in Data Instrumentation
Clean user property

If I update a user property value to null on segment identify, Amplitude doesn't change user property value and it shows previous value. It seems to be an issue on Amplitude’s API side. What can I do to clean/empty value??

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LarryNew Member
asked in Data Instrumentation
Is Go sdk in beta ready for production use?

Hi, We want to sent events from our Go service, just check if this sdk is ready for use in production?https://www.docs.developers.amplitude.com/data/sdks/go/https://github.com/amplitude/analytics-go Especially if there is any security or performance concern we need to be aware of? Good to hear from someone who already use it in productionThanks

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Justin Fiedler
Team Member
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Novice
RavenMooreNovice
asked in Data Instrumentation
Dynamically generated data

Can anyone point me to dev documentation that outlines how to capture dynamically populated data for an event? I have a developer that wants to understand how to capture activity on a page that generates different examples depending on what type of file is chosen. 

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Novice
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Elena KozakNew Member
asked in Data Instrumentation
How does "offset" work?

I have a funnel of “Contacted” to “Replied” leads for past 30 days, which should show me conversion rate. Though I need exclude “contacted” events which were last 7 days and include those happened 37-30 days ago, but I want see all “replied” event during last 30 days. I apply Offset when choosing data period (last 30 days + Offset 7 days). But I don’t see the right numbers. Can anyone explain in details how “offset” changes my funnel? 

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Denis Holmes
Team Member
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Arran SNew Member
asked in Data Instrumentation
Is it possible to track utm parameters for mobile apps?

Is it possible to track the utm parameters from app deeplinks in Amplitude?We are rolling out share functionality (e.g. the deeplink might be “app.myapp.com/sleep_program?utm_source=app_share_button”) and we want to track usage of the new feature. So ideally something like a count of the number of people who come to the app via ‘app_share_button’. We’re using the React Native SDK fyi.

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Jacenda Davis
Team Member
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mpettitNew Member
asked in Data Instrumentation
React Native crashes with loss of network connectivity

Running a React Native app with "@amplitude/analytics-react-native": "0.8.0", an error occurs after losing network connectivity:Amplitude Logger [Error]: TypeError: Network request failedWrapping the Amplitude methods with try/catch does not affect the triggering of this error, leaving me to assume it’s an issue with the SDK.  Is this a known issue or do you have any solutions that you can provide?

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vishant_battaNew Member
asked in Data Instrumentation
How can I update a user property of user A upon an action performed by user B? (Without triggering additional events))

Let’s say we have a platform where we have an option to follow other users. If user B follows user A, I want an event to be triggered for user A and want to update the follower count as a user property on user B. Assuming that I don’t have to trigger additional events (updating events from backend is an obvious option, but takes up too many calls)Is that possible?

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Saish Redkar
Expert
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WebWaveNew Member
asked in Data Instrumentation
How to get data to Zapier or other automation tools alike?

I’m trying to integrate Amplitude with Zapier / make or other tools alike. I’d like to once a day capture results from my charts, and process them with automation tools like Zapier. Has anyone done anything like it? Do you know if I could find any tutorials about it?

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Saish Redkar
Expert
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Novice
shailanderNovice
asked in Data Instrumentation
Log Out and Anonymous Users

Hello everyone,I wanted to know that is there any way that if a user logs out and then perform any events, than those events should be not linked to the previous logged in user ID without changing the device ID.I know right now the only solution is to regenerate device ID while logging out, but I wanted to mantain that device ID to know how many unique peoples are using from that device ID.

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MarkArgNew Member
asked in Data Instrumentation
Best practice when setting up a Marketing site/s new project, with an existing Production project

Hey guys! We are currently using Amplitude for our Production, Staging and UAT environments. Our growth team are keen to get our marketing sites set up on Amplitude so we can track usage and journeys end to end. I wasn’t sure whether we would get that desired outcome if we were to set up the marketing site/s in a new project? Is there a way with them segmented by project to still do some analysis across project to understand our users journey from the marketing site, through our app? Or is there a way to add it to the same project without damaging the integrity of it? I hope that makes sense! Any guidance / thoughts would be incredibly helpful. Mark

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Saish Redkar
Expert
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MahimaNew Member
asked in Data Instrumentation
Customize Y-Axis of User session chart

Hi Team,I am working on user session chart. In Length distribution i need unique user count instead of session count showing in Y-axis. Is any possibility to customize the Y-axis title from sessions to unique user. 

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Denis Holmes
Team Member
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J GSNew Member
asked in Data Instrumentation
how can I implement Amplitude to Hybrid (Webview) App

Hello, I'm a data analyst.I am trying to implement Amplitude to a Hybrid (Webview) App. Our project made web page that use JS and it’s shown on a webview inside our app (android/IOS). I want to implement Amplitude to mobile Web and Hybrid App. But I couldn’t find how to implement amplitude to hybrid environments in The official development guide.I just have understood that browser SDK should be applied to the web page to collect events and user properties, and send them to the App through javascript interface. However, since there are few resource for hybrid app, it would be good to have some materials for hybrid app. Could I get any useful resources for development?

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