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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

1,535 Topics
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DiogoVenancioNew Member

asked in Data Instrumentation

New events shows in "User Look-Up" but not in "Segmentation"

Hi everyone! So, i added a new event and in the “User Look-Up” list i can see the event but when i go to the “Segmentation” the event doesn’t appear on the list of events. Could you help me, please?

Joshua KlimaszewskiNew Member

posted in Data Instrumentation

How to switch to a created branch in Amplitude?

Hey, I’m struggling getting to created branches in Amplitude Data. after the branch is created, I’m still on the main branch and I can’t figure out how to switch to this new branch. The only UI i see to switch is that original drop down and it only shows the same main branch.I feel like I’m missing something here, is there a UI anywhere to look at branches you’ve created and switch to them?Thanks so much for the support!

fnoamNovice

asked in Data Instrumentation

Help. missing data

Hi All,I can’t find some channels in my reports (all web).I’m using the same UTM structure in all the marketing channels,but for some reason, I can see only part of these channels in the reports.Any idea why? Or how to fix it?Thanks!

SvetlanaNew Member

asked in Data Instrumentation

UTM from emails

Hello everybody!Please tell me how I can build a report.I need to track:- how many users have received an email, - how many users clicked on the link from the letter - how many users then paid for the order.How do I transmit these events in order to then build a funnel?

feikNew Member

asked in Data Instrumentation

Device Type as OS

Hi,For some reason my Device Type keeps being recorded as an OS (Linux, Windows). Do you guys perhaps have any idea why that would happen?I read through the existing questions and couldn’t find a related one...

GauravNew Member

asked in Data Instrumentation

TypeScript SDK, on ampli pull : gives error Sentry dropped data due to a quota or internal rate limit being reached.

I am using TypeScript SDK to integrate amplitude analytics in my web application.Whenever I am trying to perform ampli login, authentication gets failed.Message : We cannot authenticate Ampli CLIOn further analysing the flow in network tab :Request URL: https://o13027.ingest.sentry.io/api/5974455/envelope/?sentry_key=f2***********************da6&sentry_version=7&sentry_client=sentry.javascript.browser%2F7.28.0Request Method: POSTStatus Code: 429 Remote Address: 34.120.195.249:443Response :{"detail":"Sentry dropped data due to a quota or internal rate limit being reached. This will not affect your application. See https://docs.sentry.io/product/accounts/quotas/ for more information."}Could you please suggest what configuration changes are required to be done.

hexaeggNew Member

asked in Data Instrumentation

Unexpected 100x More Revenue Data

Hello,I've been using a revenue track and everything has been running smoothly with over 100 purchases. However, I recently discovered an issue where a user's revenue was incorrectly recorded as 100 times the intended amount for two purchases, going from 4.99 to 499 and 2.99 to 299. This appears to only be affecting this one user.Need help. Thanks.

kazukiNew Member

asked in Data Instrumentation

Content security policy documentation?

We recently integrated amplitude and noticed we have this in console. index.ca0b2aaa.js:41 Refused to connect to 'https://api2.amplitude.com/2/httpapi' because it violates the document's Content Security Policy. I search through amplitude but couldn’t find any documentation around Content Security Policy. Do you have any official guidance on how to update CSP?

abhishekNew Member

asked in Data Instrumentation

User look up is down.

User look up is not working. I can see the property and value when entered through an event. But the same is not appearing in advanced search or normal search of User look up.

recshopNew Member

asked in Data Instrumentation

Can't see median time to convert

Median time to convert is not shown in this chart.There are actually other metrics shown: conversion, conversion over time, etc. But not median. Any ideas?

chrishNew Member

asked in Data Instrumentation

Is there a to view all event properties on all events and their values?

Hello, I’m trying to clean up our Amplitude event properties to lower the number counting towards our limit since we are approaching 2000.I noticed a lot of our properties are queryParams or pageQueryParams, but that a majority of these properties have Null values. I want to basically be able to query all event properties and identify all of the properties that don’t have useful information to us so I can delete them. Right now the only way I see to do this is to create a Data Table, look at all events, and then one by one do a group by for each event property name to check what the values were for those properties. Is there a better way to do this that I’m missing?

tjrandallNew Member

asked in Data Instrumentation

Error creating Destination

I am trying to create a destination with the Latern application. (Lantern’s instruction video here)When I follow the steps, I get an error message that says “Failed to create sync. Please try again or contact support.”Has anyone else run into this issue?

GakaHelpful Hero

posted in Data Instrumentation

Setting environment for project

Hello!🙂 I still have some question about setting environments.So, I have 2 projects, one - the main project, second - development version for first project (as advised to me here). I created both projects separate from each other. I use Ampli CLI and I want to make it possible to use both projects in the same ampli.json configuration but for different environments (for staging version of my app - events goes to MyDevelopmentProject, and for production - events go to MyProductionProject). For this I think I need to combine both of these projects in different environments. What I mean: Production - MyProductionProject, Development: MyDevelopmentProject. But when I try to set MyDevelopmentProject as a development environment for my MyProductionProject I see this message:After you associate the following projects with this tracking plan, there will no longer be any projects associated with their former tracking plans. To keep things clean, we’ll delete their former tracking plans for you

carissa.mokWell-Versed

asked in Data Instrumentation

Disable IP Address Tracking via Tracking Object

Hi there! I’m new to using Amplitude and I was trying to disable IP address tracking in the initialization of the Amplitude instance. Even after adding a tracking object to disable the tracking, the IP address is still being collected. This is the initialization of the code that I had: amplitude.getInstance().init("{{amplitudekey | safe}}", { trackingOptions: { city: true, country: true, carrier: true, device_manufacturer: true, device_model: true, dma: true, ip_address: false, language: true, os_name: true, os_version: true, platform: true, region: true, version_name: true, },}); Is there something I’m doing wrong or missing? Thanks in advance for the help!

aiden mulreadyZINew Member

asked in Data Instrumentation

Unique Users Over Time

I’m new to Amplitude and trying to understand how the system treats unique users overtime within a segment chart.For example, if I have an event I’m tracking where I look at unique users openedTool over the last six months, does a user that activates the event in month one also get counted in month two, three, etc? Or is it unique users activating that event for the first time within the six month period?

alex.sNovice

asked in Data Instrumentation

Sum up an event property for “start events” without an “end event”

For example i got a “start event” with an event property of “count”. I want to sum up the “count” property for users where no “end event” has happened yet.Thanks for the help!

jkeilsonExperienced

asked in Data Instrumentation

Mobile App Offline Viewing Reporting Data

We are working on offline management of video content for mobile sdk. The user can watch the content when offline. When a user is consuming content without network connection. We’d like to store our event/analytics info locally and then send this data to Amplitude on reconnect. Is it best to do this via Batch Event Upload? OR I was told we should look at “offline’ configuration for the mobile sdk?

CarlBNew Member

asked in Data Instrumentation

How do I deal with 'Unexpected' Event Properties

The Engineering team at our company recently added two new Properties to an existing Event.I noticed these properties show up in Amplitude as 'Unexpected'. Do I hit 'Add' so these new properties are available to use in amplitude reports or is there something else I need to do here? Also, is this a required step every time a new event or event property is added in the code?

Mauri VicenteNew Member

asked in Data Instrumentation

Unexpected events from France

Hi everyone!The last two weeks we have an unexpected traffic coming from ‘France’ (Wed. Jan 4, Thu. Jan 5, Wed. Jan 11, Thu. Jan 12) . All those users lands on a page and exits.It seems to be a bot, but the weird thing is that those events are only visible in the project using (Actions).Is someone having the same issue? Why Amplitude Actions is tracking those events, and not the other?Thanks a lot in advance.Cheers, Mauri

darkcrocNew Member

asked in Data Instrumentation

Error build with admob

If i build for android in empty project only admob or only amplitude sdk, then everything is fine. But if these plugins together in one project, i'm getting this error:FAILURE: Build failed with an exception.What went wrong: Execution failed for task ':launcher:dexBuilderRelease'.java.lang.UnsupportedOperationException: This feature requires ASM7

arshiagmConversationalist

asked in Data Instrumentation

How can I create a cohort that adds 30 new unique users weekly?

The goal is to use this cohort to sync with a email tool that will allow me to send 30 new users an email every week if they match the parameters that reflect high usage.When I created two cohorts each targeting a week to week user base, it showed that almost all of the same users are in both cohorts, meaning there is no (or minimal at best) weekly change.How can I set a cohort up so that I can target 30 new power users every week? Thanks

Animesh M.Novice

asked in Data Instrumentation

Is there any way to upload legacy users' data into Amplitude?

Animesh M.Novice

posted in Data Instrumentation

CleverTap is not migrating all the events

I have initiated CleverTap event migration but it is not transferring all the events. I had set the trigger as recurring at every 4 hours.

recshopNew Member

asked in Data Instrumentation

Conversion Funnel: Difference in metric "checkout"

When I look at the “Funnel” analysis, I do see 200 events registered for the checkout cart. The CTR is calculated based on this number.When I look at the “Event Segmentation” analysis, there is an event called “checkout cart” showing 706 events. Are they the same? If so, Why that discrepancy? What does it mean?Any help would be highly appreciated.

shirleyfangNew Member

asked in Data Instrumentation

Typescript SDK auto triggers $identify

Hey Amplitude Community, We are currently using the TS SDK, we notice every time we start a new session, it auto triggers $identify call that set/unset a bunch of UTM parameters. We are using cross tracking in our landing site (JS SDK) and product site (TS SDK), and seems like any UTM params that are set in our landing site got overwritten by this auto triggered $identify call when user goes to our product site. Looking for help to see if we missed any configuration in TS SDK or anything we can do to avoid this auto $identify call? Thank you in advance!

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