Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 903 Topics
  • 2,691 Replies

903 Topics

A
aurelNew Member
asked in Data Instrumentation

What happened to the Series Color picker?

Hi there, This might seem really picky, but… We’ve got a large number of dashboards / charts that were affected by a recent change a few weeks ago to the series color picker. On this link: https://amplitude.com/blog/amplitude-dashboards-charts, the series color picker at the bottom has 15 separate colors… but a recent change that I couldn’t find in any changelog, seems to have completely changed which colors are applied to which series. The color picker now only contains 12 colors:  While ultimately, that’s fine - these colors are still great, the fundamental problem we’ve run into is that we’ve lost the ability to have colors that also indicate their meaning. Previously, for instance, we had a chart that contained something along the lines of GOOD, WARNING, ERROR, which we were able to indicate using green/yellow/red, but with the recent changes, it’s hard to get the colors to look like they’re indicating the same things.  The purplish red that’s highlighted in the second image is… fi

1
ning.chang
Team Member
1 year ago
A
aniyaNew Member
asked in Data Instrumentation

Storing information as Event vs User Property

I'm trying to work out the best way to set up information, so that we're able to utilise the data as we hope in Amplitude. We would like to store the following info:- If a user is pregnant, when they are due (So that we can see how many users are due in a specific period, and extract this for comms)- If a user has multiple children, the birthdates of those children (So that we can see how many users have children under 2, over 2, etc.)What would be the best way to store these, so we could utilise Amplitude to show those charts?

4
Saish Redkar
Expert
1 year ago
L
lorenzonanniniNew Member
asked in Data Instrumentation

Group user property values in buckets within user composition report

Hi! I’m trying to work out whether it’s possible to group several values within a user property into buckets, but haven’t found a way to do it yet.Specifically, I have a user property with users’ age with values indicating individual ages, and I would like to group them in custom buckets “i.e. 20 to 30 years old”.Can this be done with Amplitude? 

1
Saish Redkar
Expert
1 year ago
K
KevComplimentNew Member
asked in Data Instrumentation

How debug when graph doesn't load?

Hi folk  ,Recently, I notice that for any reasons for some of my graphs, data aren’t loaded for the last 7 days tab.I can’t explain why and I would like to know if you have any clue about debugging such situation.What I did:- Check if data for related event was correctly send to amplitude (via network tab in the browser web console)- Since everything look okay I played with other tab (different durations) and everything look okay as well.- Check if it’s a pricing issue since I’m running into the free version at the moment, but again here, didn’t see any mention about that kind of limitation. So here I’m stuck, not able to see my last 7 days data which is super annoying regarde our growth strategy who need to be tested every weeks. Does anyone have a clue ?Thanks in advance for your time & help.Kev

1
sydney.koh
Team Member
1 year ago
D
davidgoughNew Member
asked in Data Instrumentation

Checkout Event with Multiple Products

Hello, I´m new to Amplitude.Recently I discovered a few errors with the implementation that was done at my company before I started.And I would like some practical examples to show my IT team so we can fix it.One of the errors encontered was Check Out / Cart with Multiple ProductsAs Revenue = Price x QuantityBut what if you have two different priced products.Our implementation was “adding” the prices, adding the quantities and multiplying … but obviously this is wrong.What is the best way to solve this?Precalculate an average price based on quantities??

4
sydney.koh
Team Member
1 year ago
C
chrishanNew Member
asked in Data Instrumentation

Device type displaying as "Apple iPhone"

On a User Composition chart I have that composes by Device Type, there is a large segment for the device type “Apple iPhone” – however, there are a bunch of individual models of the iPhone below – iPhone 12 Pro, iPhone X, iPhone 7 Plus, etc...I really want to know the composition of that larger iPhone category. Is this something I have configured incorrectly?

1
Saish Redkar
Expert
1 year ago
B
bhillNew Member
asked in Data Instrumentation

Before/After Pages?

Is it possible to see what page a user came from (even if from an outside source) or what page they went to after a particular event?Thinking beyond the limitations of funnels.What drove a user to this particular page or where did they go after leaving?

1
Saish Redkar
Expert
1 year ago
Bill
Experienced
BillExperienced
asked in Data Instrumentation

How to delete a chart in amplitude?

After creating a chart, how could I delete it?

6
Bill
Experienced
1 year ago
G
gbulutNew Member
asked in Data Instrumentation

Analysis with a dynamic date

Hey,I’m creating a Funnel Analysis to find out user/account count who performed specific events in an order in 7 days from their first date, but I also need to eliminate the users who haven’t had any events after 19 days of their sign up.Is there a way to enter the opposite of this filter? (like after 19 days of first use) Thank you!Gozde

1
Saish Redkar
Expert
1 year ago
J
Novice
jguerinetNovice
asked in Data Instrumentation

Filtering Out Employees / Job Applicants

Hello, I am looking for a way to filter out specific users in a backwards compatible manner. The scenario is the following: We have some of our employees and job applicants creating some accounts in our production environment and we would like to filter out all of their activity from our various charts and analyses. We have come up with a simple tagging system, i.e. tagging the user as “employee” or “applicant” in a custom user property. However, the user properties are time-based, so any events that have happened before we set the user property are still included in the charts. I am therefore looking for a way to look at specific events while using the CURRENT user properties of the users, as opposed to the user properties the user had at the time the event happened. If this is possible, any insight on how you have approached a similar situation would be greatly appreciated!  Cheers, Julien

6
J
Novice
1 year ago
flor.cho
Experienced
flor.choExperienced
asked in Data Instrumentation

Is ATT prompt a must to use amplitude event tracking?

Hi, I would like to know whether we have to use ATT prompt to use amplitude analysis. I have been thinking, as the data that we are collecting in amplitude cannot specify personal identity,It’s possible not to show the ATT prompt.(we don’t have the Attribution tool yet, which I know for sure that we need ATT prompt) I was wondering whether it is possible to just see the user activities without ATT promptif we collect the data that are not connected to user personaly, and that are not connected to attribution data (like SNS channel, etc) by the way, we are getting the info via HTTP API not SDK thanks! with best regards, Flor 

4
Saish Redkar
Expert
1 year ago
L
Conversationalist
liukaichiConversationalist
asked in Data Instrumentation

Pricing for Export

So our team wants to setup a regular export to Google Cloud Storage (probably daily) to process info to update our services. Would it cost anything to export at such a frequent rate? Or is export always free?

2
L
Conversationalist
1 year ago
J
Novice
jj41Novice
asked in Data Instrumentation

How to Create and Save Custom Filters in Event Property

I have an Event called ‘Page View’ with properties such as ‘Page Slug’, ‘Page Route’. Is it possible to save a custom filter on Page Slug?Eg:I would like to create a custom filter WHERE ‘Page Slug’ = {‘apple’, ‘orange’, ‘banana’, ‘mango’, ‘watermelon’}We use this filter in many places, and there are over 50 values in the filter. The alternative is to send it as a property of its own, but we’d ideally like to see it for historical data as well.

1
Saish Redkar
Expert
1 year ago
Q
quentinNew Member
asked in Data Instrumentation

No events returned after the first launch

Hi! I’ve encountered strange user behavior, which I suppose might be the problem connected with analytics. We have an event called first_launch that fires off when a user launches the app for the first time. This event should be followed by another event telling that the subscription screen is shown. They go one after another and normally should work even if the user opened and immediately closed the app. However, I see that 2.5% of users only get the event first_launch along with two standard Start Session events before and after it. Strangely, the first Start Session event has a Session ID equal to -1. We couldn’t reproduce that situation, so I thought it would be a good idea to ask Amplitude gurus what it can possibly be. :)I’d appreciate any ideas on that issue. P/S: Also, what may Session ID equal to -1 mean?

5
Denis Holmes
Team Member
1 year ago
D
dennyvNew Member
asked in Data Instrumentation

Amplitude Desinations

Hi - I can only see 1 available destination for my events data?How do I get the other ones to show?  I want to pass this data to another database so I can easily access it. If anyone has another solution to accessing Events data, let me know. Thanks

3
J
1 year ago
S
simonabNew Member
asked in Data Instrumentation

GTM and HTTP API

Hi, Is there any blocker for implementing GTM when using the HTTP API instead of the Amplitude SDK ? Thanks,  

4
S
1 year ago
G
glenn.allenNew Member
asked in Data Instrumentation

[Dashboard REST API] Filtering events by users who performed another event

Hi everyone!I’m trying to replicate a chart query via the Dashboard REST API, though I’m having trouble adding a “who performed” filter to the query.The chart query I’m trying to match is as follows:The part I’m having trouble with is the “and who performed “Signed up >= 1 time any time in each day”. This is a simplified version of where I’ve got to, but looking through the documentation I haven’t seen any way to specify a filter for the event count performed by each specific user on each day.The documentation seems to suggest that any chart produced by the dashboard is possible to query via the API as well, so I assume it’s possible somehow?eventData = { "event_type": "_active", "filters":[ { "subprop_type": "user", "subprop_key": "gp:initial_utm_source", "subprop_op": "is", "subprop_value":["cpc"] },{ "subprop_type": "user", "subprop_key": "???", "subprop_op": "greater or equal", "subprop_value":[1] } ]};const url = `https://ampl

6
Denis Holmes
Team Member
1 year ago
V
vancouverNew Member
asked in Data Instrumentation

track drop-off rate of customers from one page to another

on my ecommerce website, I want to track the drop-off rate of customers from one page to another. Would you mind letting me know how it can be done?

4
jarren.patao
Team Member
1 year ago
S
sshvaikaNew Member
asked in Data Instrumentation

What should be the approach to track push notifications?

Hello! We have a mobile application with push notifications provided by Firebase. I’m trying to find some information about using Amplitude with push notifications.What I’d like to do:Track push sends events via server-side API Track push notification clicks (is it even possible?) Track opens from push notifications (it is implemented yet)I was trying to implement 1st before but I faced a problem that all users become “active” users because of server-side events. So, I saw them in DAU but actually they were offline, I just send an event that the push was sent. My questions:Is it possible to exclude server-side events from counting of the DAU? Is this approach good?Thanks a lot,Stan

2
S
1 year ago
V
VictoriaShNew Member
asked in Data Instrumentation

Events has disappeared

Hello,I’m using Amplitude for a long time but ~6-8 hours ago all user events has disappeared.I can’t see any event in “User Look-Up” and at user’s page.I can only see few events on charts but user streams are unavailable . 

2
serene.gan
Team Member
1 year ago
Maxim
Helpful Hero
MaximHelpful Hero
asked in Data Instrumentation

Event isn't displayed

Hello! I add new event in Amplitude and don’t see them in “event segmentation”, but I see them in “user look up”. Could you help me?

10
L
1 year ago
E
Helpful Hero
ejain-bloomHelpful Hero
asked in Data Instrumentation

How to get separate stats for web and mobile app version names?

We have a mobile app (where Amplitude captures the version number automatically), and a web app (where we call setVersionName explicitly).Now when I try to see how many users are using the latest web version (User Composition by Version), I get mobile app version names mixed in, even after setting Platform to Web.What am I doing wrong?

12
Saish Redkar
Expert
1 year ago
C
cgunawan85New Member
asked in Data Instrumentation

Inconsistent W1 Retention in 4W vs 8W

New to the community, I hope someone can help me with a questions around retention.When measuring weekly retention, why is my W1 retention in 4W view vs 8W view so different? ~59 vs 39%. I am pretty confident the inputs are correct. Am I missing something here?Thanks in advance!  

2
Nicol Hawkins
Team Member
1 year ago
J
Novice
jj41Novice
asked in Data Instrumentation

Creating Custom Event Properties

Hi, I wanted to know if it is possible to create custom event properties on top of already existing event properties? We have created custom events (eg: Event C = Either Event A or Event B) in the past, I was wondering if we could do soemthing similar with event properties (eg: Property C = concatenate Property A, ‘-’, Property B), or is it something that we’ll have to send as a new event property? Thank you.

2
eddie.gaona
Team Member
1 year ago
MichaelK
Novice
MichaelKNovice
asked in Data Instrumentation

A bug or I didin't understood the unbounded retention?

Hey community, I might have a silly question but still I couldn’t find an answer myself so here I am.On many retention graphs that I created when I switch to the unbounded retention I see areas where the graph goes up, meaning that the number of people returned on the day n+1 is greater than on the day n, which, if I got the defenition of the unbounded retention right, is impossible.Can you please help me with this puzzle?Thanks!

4
MikkoKarvonen
Peer Moderator
1 year ago

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