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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,666 Topics
  • 4,104 Replies
1665 Topics
A
abbiNew Member
asked in Data Instrumentation
Problems with integration AppsFlyer and Amplitude

Hello! I ask for help with integrations between Amplitude and AppsFlyer. Description of the problem below: we connected Amplitude with Appsflyer, but we don't see many properties. Examples on this screenshot - https://img.netpeak.ua/abbi/1681214903632.png We need properties like platform, country, OS and others but only some events have these properties. And we can not find the reason. This is a screenshot from User activity - https://img.netpeak.ua/abbi/1681215591076.png As you can see values of some of the properties are empty. 

3953
eddie.gaona
Team Member
B
brittany-guavaNew Member
asked in Data Instrumentation
Removing a data source

We’ve connected Tribe as a data source but we’re moving off of that platform, and in the meantime that data is messing with some of our charts. How do we remove Tribe as a data source?

6296
Esther Trapadoux
Community Manager
R
Novice
racarman245Novice
asked in Data Instrumentation
Anonymous Users that are merged with existing users incorrectly counted as "new" user?

From the docs and crawling this forum, I understand that the user merging process is retroactive, so if after an anonymous user logs in, and are identified with a user_id, the user_id of the anonymous events will be retroactively set.  But I’m having trouble confirming this in practice. If I do the below sequence:New session from incognito window Fire an event (page view) as an anonymous user Log-in (with a user that has had previous activity and is not new) I’ve confirmed this does indeed merge the existing user to the anonymous user via User Lookup page.  And then I do the following segmentation on Amplitude ID and “_new”, Amplitude New User Event (for context the Jan 23rd date is when we implemented amplitude).  Which shows this user as a “New” user, but they should not be new after the merging process, since the merged User ID was not “new”.  How is this possible? If I extend the above analysis not just for a single Amplitude ID, but for the entire user base, are anonymous users ge

15452
R
Novice
V
Conversationalist
VishalConversationalist
asked in Data Instrumentation
Unreliable behaviour of browser sdk init(api_key, user_id) method.

When I am sending user id in init method, it sets the amplitude user id which is working fine, but when I call the init method without user id ( null ), it still uses the old user id. It should set the user id as null.Is this an expected behaviour or it is a bug?Do I need to use the setUserId method separately ? ( this one I don’t prefer as it is not a promise )

6675
M
Well-Versed
D
dmeredithNew Member
asked in Data Instrumentation
Apply user segment to all charts on a Dashboard

I have a dashboard with a few Segmentation charts on it. This is nice, but I’d like to be able to quickly add additional user segments to all charts on that dashboard from the dashboard UI. Is this possible without manually going into each chart and adding the segment? This would allow dashboard users to quickly compare various user segments that they’re interested in.One option is to add the various segments manually to each chart, but I feel like this would be too much information on the dashboard if a user is only interested in one or two segments.

6514
E
Novice
Svitlana
Novice
SvitlanaNovice
asked in Data Instrumentation
Is Event Explorer available only for paid plans

Hey! Is Event Explorer available only for paid plans? I found the article about this feature but in my free plan it does not seem to work. When I press the button ‘Select events using your product’ which is supposed to open Even Explorer - nothing happens :( 

3004
Svitlana
Novice
K
KangmiLeeNew Member
asked in Data Instrumentation
How can I track the location from the event?

We are still building our events with our Dev. team. and please excuse me I am a newbie for the questions.  I see many of this ‘click’ or ‘page load’ from the events, Is there anyway I can track what this event is? 

3041
dangrainger
Expert
I
itsdanwuNew Member
asked in Data Instrumentation
Benefits of storing first/last date action taken user property?

Hi all, Was wondering what the potential benefits are for storing a “first/last date action taken” user property. For example, let’s say I have a search event. Do I need to store a “first search date” and “last search date” user property? What are the benefits of explicitly storing a “first search date” and “last search date” user property?It feels that just storing a “search submitted” event + auto-generated date is enough for me to perform some good retention analysis. Want to know what I’m missing out on though. It feels like I’d need local storage and handle this logic in my own app. So want to know the cost/benefit tradeoff. Thanks!Dan

2621
Esther Trapadoux
Community Manager
A
Alireza KarimiNew Member
asked in Data Instrumentation
"New User" event is created even after inactive event is sent to amplitude

Hi Amplitude Community, We are experiencing a problem in Amplitude and I’m looking forward to see your solutions for this problem. As you may know, whenever the first event is sent to Amplitude for a user, automatically a new event called “New User” will be created for the user. Events can be two type:Active event: Action is done by user Inactive event: No action is done by user but something has happened in backend that lead to generation of an event for user (for example user order status has been changed) “New User” event is created whether the event is active or inactive. Creation of New User event after inactive events has led to some issues in our reporting. In our business, we may send an inactive event to amplitude for the user even if he/she has not visited our app (or website) yet. So a “New User” event will be created even if the user has not visited our platform; And here the problem arises. When we want to do analytics on New User event, we underestimate total number of th

5653
Esther Trapadoux
Community Manager
advait
advaitNew Member
asked in Data Instrumentation
Moving from Scholarship plan to Growth Plan

Hello Everyone,  Our team has been using Amplitude for almost a year now on the Scholarship plan, which is set to end by mid-May 2023. However, we anticipate reaching the 20M event volume limit before the end of this month.We have a question regarding what happens when our event volume exceeds the limit. Will our account be downgraded to the free plan immediately or will we have some time before the downgrade occurs?Additionally, we would like to follow up on our recent request for an upgrade to either the Growth or Enterprise plan. We appreciate that your team has reached out to us before, but we have not received any response to our latest email for the last 4-5 days. Could you please let us know the status of our request? Thanks,Advait

2941
Esther Trapadoux
Community Manager
D
doylezNew Member
asked in Data Instrumentation
Google Ads and Hubspot event streaming timeline?

Hi there - wondering if there’s been any communication regarding the feature release of Google Ads and HubSpot event streaming. We currently use this in Facebook with great effect and I’d love to standardize across platforms, but I’m unsure of the timing. If it’s relatively close, I could probably wait but if not might go another direction until it’s available. Thanks in advance! 

3092
Esther Trapadoux
Community Manager
G
Novice
GaketNovice
asked in Data Instrumentation
Can't find org url

Hi, we have forgotten our organization URL (https://analytics.amplitude.com/org-url) so we can’t log in with our existing user. Almost sure it was something like wearrecorder...How can we recover our org URL?The app sends data to Amplitude in prod, we have the keys. I’ve been checking on analytics about half a year ago, but I can’t login to org now.artursregs@gmail.com or artursletter@gmail.com There is an org called armito but I’d like to close that account as we are not using it anymore. But there should have been another one active about audio recorder.Best regards,Artur

4974
G
Novice
A
Novice
Abhi LambaNovice
asked in Data Instrumentation
Measured As Module

I cannot seem to find the ‘Measured As Module’ in my segmentation charts. By default it is set as ‘unique users’ but I want to see a cumulative measure. 

3706
A
Novice
S
Novice
shani cohenNovice
asked in Data Instrumentation
manually "inject" event instances into Amplitude.

Hello,I am looking for a way to manually "inject" event instances into Amplitude.For example, assume that I have created a new event called "New Tweet" directly from within the Amplitude UI. Now, every time I post a new tweet on Twitter, I want to manually create a new instance of that event in Amplitude that will contain the tweet data.Is there a way to create events manually from within the Amplitude UI? If not, do you have any other ideas on how to solve my problem? I also considered using Google Sheets to send data to Amplitude but couldn't find a way to do it. I am looking for something that will be easy to update manually.I am using the "Plus Plan" in Amplitude, so I do not have access to the campaigns feature.Thank you.

4162
S
Novice
J
JohnKNew Member
asked in Data Instrumentation
Delete an organization

How do I delete an organization?It turns our our company already has an organization so I want to remove the one that I just created.

3566
Esther Trapadoux
Community Manager
S
Samridh MudrexNew Member
asked in Data Instrumentation
Specific event not being received by Amplitude

We send our events to Amplitude using Segment.There is one specific event named "Investment Successful" that is being successfully sent by Segment (we have verified that it is being sent properly), but is not being received by Amplitude. All other events are being propagated alright, except this one event.Where in Amplitude can I debug this? My hunch is there is some sort of filter on Amplitude set erroneously on our end which is resulting in this behavior, but I don’t know where to find this.

6801
timothy-permutable
Super Helper
Tatiana
Helpful Hero
TatianaHelpful Hero
asked in Data Instrumentation
how to identify and block bot traffic?

Hi Amplitude community,we are currently experiencing high volume of traffic from suspicious IPs. Those IPs change regulary. My concerns are: does Amplitude identify bot spam/traffic? how? is it possible to block bot spam/traffic automatically by Amplitude? how? Looking forward for your support, thanks in advance

14269
Esther Trapadoux
Community Manager
S
shivamNew Member
asked in Data Instrumentation
How to get amplitude_ids ans user_ids if we have the email ids of the users?

Hey, I just wanted to know, if there is any API support for getting the amplitude_ids and the user_ids if we only know email ids if the users?

6373
Esther Trapadoux
Community Manager
V
vtabanNew Member
asked in Data Instrumentation
Blank Page - Platform

I can login to Amplitude however when I login I get completely blank page. When I inspected the elements during page load, I saw 403 errors. What is wrong here ?    

3112
V
A
Andy NorthNew Member
asked in Data Instrumentation
Unable to approve merge requests on branches

As of today, my colleagues and I are unable to approve changes to one of our projects. When we try, we see the error Unable to create new pull request review because reviewed branch versions are not latest. I can’t find any documentation about this error, what do we need to do to get past it?

3113
Esther Trapadoux
Community Manager
G
geisonmcdNew Member
asked in Data Instrumentation
Why am I getting "error TS1005: 'from' expected" when serving my Angular application with the browser SDK?

 I just followed exactly what is says on the quickstart guide on my Angular application and I'm getting the error on the image above. My typescript version is 3.5.3 

122603
Esther Trapadoux
Community Manager
R
rodrigolinoNew Member
asked in Data Instrumentation
Undeleted event has no source and is not updated

After undeleting an event that is coming from AppsFlyer, and also has being sent from the batch api, the event continues without a source and is not updating its count.

1882
Esther Trapadoux
Community Manager
L
lllopesBR26New Member
asked in Data Instrumentation
For how long the events will be stored ?

For how long the events will be stored ?

4251
Saish Redkar
Expert
C
CGKNew Member
asked in Data Instrumentation
How do I rotate my secret key?

I can’t figure out how to reach support. I need to rotate my secret key in a non-disruptive manner. Thank you!

4328
Esther Trapadoux
Community Manager
M
Conversationalist
Marc MesserConversationalist
asked in Data Instrumentation
Can't see any events / users data on amplitude

I’ve integrated Amplitude via the Marketing Browser JS SDK on the website.I also turned on the default tracking events.But I can’t seem to see any data on amplitude.  Meanwhile, the ingestion debugger looks fine  Any thoughts?

155911
Jeremie Gluckman
Team Member

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