Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,050 Topics
  • 3,120 Replies

1050 Topics

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yaqiNew Member
asked in Data Instrumentation

How can I change the user ID in sendgrid integration

From the doc https://help.amplitude.com/hc/en-us/articles/360025109592-Integrate-SendGrid-with-Amplitude, we can integrate SendGrid stat with Amplitude,However, the user ID would be email so we won’t match the right user interaction. NOTE: By default, Sendgrid will send events with the email address as the user ID. If you use a different key, you'll want to attach a unique_arg to all of your email events called amp_user_id and assign the Amplitude user ID to that value. Then Amplitude will send events using that value as the user ID. In the note, it says I have to attach unique_arg but I couldn’t find a way to set this up in sendgrid. Is there a more detailed tutorial on how to change the user ID? 

2
tracy.guo
Team Member
1 year ago
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Oleksandra MishchenkoNew Member
asked in Data Instrumentation

Overcoming 30 items limit in funnel

Hi!I work with language learning app and now struggle with our long-term funnels. As I understand, Amplitude has a limit of 30 items (events) in funnel, but now I need to find out conversion to 40th and 100th lesson started in our app. We do not “count” the order of a particular lesson with properties, so we cannot start with lesson = 30 event. Is there any way we can overcome that with custom formulas?

4
O
1 year ago
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Felipe5ANew Member
asked in Data Instrumentation

Facebook Audiencie Integration - Low match using Device ID + Country + City

Hey there, Amplitude community. I'm trying to use Amplitude cohorts to create audiences on Facebook Ads Manager, but I'm getting a bad match. The use here is for non logged users that doesn't have an account yet - so there's not much valuable data from them to get a good match (like Phone number + Email, which we use for logged users and gives us a match of +75%) I'm curious to know if anyone could get a good match using the Device ID Datapoint as a good source of match with audiences? While discussing with the engineer team it seems that facebook actually use a different ID (FBID) to make this match, so it really seems like not a use case. Anyone had success with build audiences with Amplitude's Device ID on Facebook? If so, what workaround were needed? Appreciate any help in this topic! Thanks,Felipe

5
ning.chang
Team Member
1 year ago
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Conversationalist
JoeKDoeConversationalist
asked in Data Instrumentation

More options for Saved Segments

The definition of Saved segment is quite limited, for example it is not possible to:Exclude users who performed an action Filter events based on their parameters (and not just the event name)Is there any workaround? Thanks

6
ning.chang
Team Member
1 year ago
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lucasdrNew Member
asked in Data Instrumentation

Sudden issue with mobile traffic measurement

Hey guys ! I’m having a weird issue that started around October 20. One of my landing pages started showing a lot of traffic from mobile and throwing my CTR (from the landing page to the purchase funnel) under the bus.The weird thins is, this is a desktop intended page. I’m sending traffic to this page from google ads and I have separate landing pages optimized for desktop and mobile.I checked everything within Google ads then went to Analytics and I can see almost no traffic from mobile going into this landing page, but Amplitude is showing +300 clicks a day. I have changed nothing regarding settings and I don’t see any source or external referal throwing unwanted mobile traffic to this LP. Any thoughts?

5
ning.chang
Team Member
1 year ago
B
BenR2New Member
asked in Data Instrumentation

Best practices for event triggering after app foreground

Hi,I have stumbled upon a question in my team regarding the firing of an event for a screen view at app foreground.In general, should we track or not a screen view which happens at foreground since the action might not have been intentional?Thanks! 

2
belinda.chiu
Community Manager
1 year ago
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Natalia1190New Member
asked in Data Instrumentation

ampli pull error: Error: The organization does not have any workspace

Hi everybody!I am trying to do my first amplitude project using CLI and trying to use te SDK.The SDK was installed and when I try to run the command ampli pull, when I enter the credentials, it recognizes the organization, but it won't let me create a project because there is no workspace.  What´s the difference between project and workspace? How can I create the workspace for the organization? Thanks!

4
Q
Team Member
1 year ago
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martinNew Member
asked in Data Instrumentation

Can't bulk edit my schema by CSV

Hi,I want to clean the events ingested into Amplitude via Segment. We have more than 19000 different events due to a mistake.I was following this tutorial to set the events status to “blocked”, but when I try to re-upload the modified CSV, it says “something went wrong”.I tried to re-upload the same CSV but without any modification, and it failed too.Am i doing something wrong ?Do you know if there is another way to block those unwanted events ?

5
M
1 year ago
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Ben_ANew Member
asked in Data Instrumentation

change time format from 12 to 24h in data visualization

Hi everyone,I prefer in data visualization use a 24h time format.How can I setup this format instead of 12AM/PM ?Thanks Ben

1
Saish Redkar
Expert
1 year ago
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lulufromspotNew Member
asked in Data Instrumentation

How can I create waterfall retention charts?

Hi everyone!Was trying to create a waterfall retention chart on Amplitude, comparing retention by groups of sign ups (particularly, people who signed up in the same week).I want to be able to quickly see how the sign up date affects retention.What I’m trying to do is basically this, where the value on the rows is the sign up date / week:Is there a way to automatically create segments, without having to create a cohort for each sign up week? Right now the only way around that I found is to create a manual cohort every week with users who had been new the week prior and add it to the chart.Thanks!

4
F
Novice
1 year ago
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dchouinardNew Member
asked in Data Instrumentation

Merge users based on email?

Is it possible to merge users that have the same email?We have the following flow:We send users emails and log an event in Amplitude with that user's email for every email we sent Later, some users convert on the website and get assigned a user ID. Can we merge that user record in Amplitude to the anonymous user created earlier on the basis that their email is the same? i.e. there should be no users with duplicate emails in our database, emails should be treated as unique  

2
Z
Team Member
1 year ago
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nickselmanNew Member
asked in Data Instrumentation

How to see the volume (trend) of users who reach final stage of a funnel

Hey everyone! Long-time Amplitude user who just joined a new company (who, thankfully, is also using Amplitude!) and I’m getting up to speed on our data & data models. I may be overlooking something, because this feels relatively simple. How can I show a simple trend (a la a Segmentation chart) for the volume of users (unique) who performed the final event in a funnel? Here’s my funnel setup. As you can see, I want to see the Free Trial pull-through of users who visited a particular page (call it PAGE GROUP A) on our site. Which yields this funnel chart (comparing this month to last month) So far so good! Next, I can trend the Conversion Rate like so: Now here’s where I’m stuck: I want to be able to trend not the conversion rate but the actual volume of users completing the final step of the funnel.I first tried to see if I could use a plain ol’ Segmentation chart for this. But the filter logic isn’t robust enough to say “only show me Users who completed X event where Y event prope

4
Saish Redkar
Expert
1 year ago
L
Novice
lantzNovice
asked in Data Instrumentation

How to hide/deny sessions based on a user value?

I’ve got a kind of unique situation that I’d love some insight on - I suspect we have long been skating by with a kind-of-busted data model for this particular feature, but some insight would help.The setup:Segment → Amplitude (Actions)We send page, identify and track calls to Amplitude.The issue is that we have a feature in our application that allows an admin user to effectively impersonate a user. Through our admin portal, you can log in as and do tasks/etc. as a user.To document this, we write a property to the User object in our database called impersonate where we store the impersonating users id.Originally, that was all we did, but because that was a dynamic field (mongodb), it wasn’t always sending, and thus there was no way to… “reset” it, if you get what I’m saying -- as far as Amplitude was concered, if user 1 ever impersonated user 2, user 1 was *always* impersonated in Amplitude from there on, as there was no default value in our datamodel to pass on to clean that field.Ok

5
jmagg
Team Member
1 year ago
R
Conversationalist
richardConversationalist
asked in Data Instrumentation

Can I show the release annotation on specific charts not on all charts

Hi,I want to add notes about the new release on charts to help us remember data may be impacted by the release. However, I would like to add notes for specific charts only, while the release notes would be displayed on all charts. Is that possible for me to decide where the annotation should be displayed now? Thanks!

5
Denis Holmes
Team Member
1 year ago
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Helpful Hero
ejain-bloomHelpful Hero
asked in Data Instrumentation

Force flush?

Is there a way to force amplitude-js to flush events? I’m trying to track an event that triggers a browser refresh, but the logEvent calls just prior to the reload are lost... This is true even if I move the browser refresh into the callback provided to logEvent.

6
E
Helpful Hero
1 year ago
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gfteamNew Member
asked in Data Instrumentation

All of my event properties are missing from the events

They worked fine and now I can’t filter by any event properties, I only see user properties in that “where” clause. I do have dashboards setup using the event properties and they still show there. If I try to change them on the dashboard they disappear as well. Thoughts?   

2
belinda.chiu
Community Manager
1 year ago
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NolwwwNew Member
asked in Data Instrumentation

How far can data reconciliation go?

I have a web app on which there are:Anonymous users that navigate without providing any information (all we have for Amplitude is the device_id) Users that gave their e-mail address to get things such as resources (PDFs, videos, ...) (we now have device_id and email) Logged users (we now have device_id and user_id) I know we can use the user_id to reconcile all device_id, but I have some additional questions: If the user connects on two different devices (and thus have two device_id aaaa and bbbb), will Amplitude reconcile the two device_id, as long as there is the user_id associated with both device_id? (I assume that’s the case, but I just wanted to make sure) Can I use the e-mail address to reconcile events? For example, if I have 10 events with only the device_id (= aaaa), and one event with email (example@gmail.com) + same device_id (aaaa), can the e-mail be used to reconcile the events having device_id aaaa? If I have 10 events with session_id aaaa and e-mail example@gmail.com, a

1
Saish Redkar
Expert
1 year ago
D
DiogoGuerraNew Member
asked in Data Instrumentation

Number of days a user / segment performed an event in a certain time range

Hey everyone!  I’m trying to create a report that shows me the users who logged in the most to my platform on different days in the last 3 months. By that, I mean that if the same user logged in multiple times on the same day I only want it to count once.  My expected final result is something similar to the screenshot below, but instead of having all Event Totals, have the number of different days when they performed the action. Right now, the only way I can find to do it is to:create a Segmentation chart with the Login event group it by User ID filter it by the last 90 days, display it Daily and by Unique download the data, and sum for each user the number of days with valuesThe last step doesn’t allow me to share this with other people in the company or have easy access to the data. If anyone knows a way to do it, I’d really appreciate it!  Thanks!

3
D
1 year ago
N
nitin.chauhanNew Member
asked in Data Instrumentation

Is there any way to capture all events on the application?

On my web application I do not want to create the events via engineering and want all the events to be auto captured. Is there any way that can be done?My web application has multiple page and want to create event creation in some of them and NOT all. Later these events can be used in visualisation/chart creation in Amplitude.

3
Saish Redkar
Expert
1 year ago
Mikhail Shcherbakov
Novice
Mikhail ShcherbakovNovice
asked in Data Instrumentation

Users payments rejection (Google Play / App Store)

Hi guys!My product is a mobile game with IAP available in Google Play and App Store. When user commit purchase we verify his payment via google (in terms if it is google play of course) and than send this purchase as validated with reciept and all other data to our data base and also to Amplitude. Sometimes users asks for chargeback and Google Play refund their payment.In this case we already have their payments in our Amplitude, but this payments are actually refunded and they shouldnt be counted in our revenue dashboards and revenue-based metrics.  How do you guys usually deal with such case (taking into considiration that we cant change data which were already written in AMPL) ?  

3
Saish Redkar
Expert
1 year ago
N
nojanNew Member
asked in Data Instrumentation

Unable to connect funnel data from one application to the other

Hello,We are using Amplitude JavaScript SDK 5.2.2 in two separate applications, each of which is responsible for a certain part of our website and one was recently introduced. We use Amplitude mainly to create funnels for A/B testing analysis. And currently the problem we are facing is that the logged events don’t link when user moves from one application to the other.  We created this funnel using an amplitude user property that we set in the first app based on the test variation with the assumption when user redirects to another page that is powered by the other app, the mentioned user property will persist in users’s current amplitude session.I’m wondering what would be the best way to go about debugging this? I can confirm that we use the same SDK and code snippet in both applications and initializing amplitude with the same API key.The main thing that I’m suspecting is an issue with device ID. Strangely enough, although we are using the same code snippet and API key, I can see two

4
N
1 year ago
M
MovieNightAppNew Member
asked in Data Instrumentation

Questions regarding academic evaluation

Hey there!I am evaluating data for my master thesis. I did an A/B/C Testing and have a few questions. 1.) Is there any way to evaluate all data. I have data spanning over 3 month. All I could see was daily, weekly and monthly aggregations. Is there any way to use data that is spanning over several month combined as one?2.) Is there a way to calculate variance?3.) In that vain, is there any way to do the Fisher’s exact test, Z-test, or any other statistical test? Thanks a lot for your help! :) 

4
M
1 year ago
D
Derek_WilsonNew Member
asked in Data Instrumentation

Initial UTM parameters missing from one event

We are capturing UTM source when a user comes to the site and it is correctly displayed as a user property for all front end events in the funnel. We also have one server side event that is correctly tied to the user but seems to be missing the utm parameters. This is resulting in a broken funnel when we try to look at it by UTM source because the server side event is not reflecting the correct attribution (its ~the 3rd step in the funnel). Any idea how we can fix this issue? 

6
T
Novice
1 year ago
M
MatzusNew Member
asked in Data Instrumentation

North Star Metrics for Administrative or Financial (internal) Products

Hi there. We are implementing North Star Metrics and we are using the Amplitude Framework.We are struggling to get good results for administration and financial products in our company like procurement, controlling or accounting.But we as the IT provider are offering these products to our business and stakeholders (all within the same company) and we would like to have North Star Metrics and Input Metrics there as well.Could someone share examples? 

3
Jeremie Gluckman
Team Member
1 year ago
P
pindelicatoNew Member
asked in Data Instrumentation

Issue with page tracking events

We are over our event type limit, but we shouldn’t be as far as I can tell.Looking into "why" has led us to the Page call that we're passing to Segment. When we do that, a single Page event appears in amplitude as two different events. One for "Loaded a Page"  with a URL as a property (which I am using EVERYWHERE), and another for "Viewed_____ Page". That blank is being filled in with the URL of the page, which sometimes contains a unique slug, which means 1000s of event types that we dont need. I never use the "Viewed ___ Page" call in Amp.So how do we fix this?  Why are there two events being created in Amp? Can we kill the "Viewed ____ Page" calls (historically and going forward)?

3
Denis Holmes
Team Member
1 year ago

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