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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,691 Topics
  • 4,125 Replies
1688 Topics
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Novita OliveraNew Member
asked in Data Instrumentation
When is the event ID being triggered?

Hi team! I checked that the event ID is triggered sequentially when users execute 1 event to another event. The defintion that you posted here is that Event ID. A counter distinguishing events. Event IDs are associated with the device ID. https://help.amplitude.com/hc/en-us/articles/204620508-Helpful-definitions#:~:text=Event%20ID,associated%20with%20the%20device%20IDBut somehow, I checked that even in 1 exact device ID, it could have the same event ID which equals to 1 (event ID = 1). What other things that can lead to this condition? Is it because of different session id? different device type? What variables that affect changes of event ID? 

3581
Esther Trapadoux
Community Manager
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Conversationalist
NilsConversationalist
asked in Data Instrumentation
Duplicated events in BigQuery

Hi,I have set up recurring syncs of your Amplitude event data to BigQuery through the Amplitude UI. It all works really well except that i found a lot of duplicated events (identical event_id with identical amplitude_id). Here is an example of a user with an event with id 623, but there are two rows (!):amplitude_id event_id event_time device_brand device_manufacturer device_model is_attribution_event processed_time user_creation_time 83043144830 623 2023-04-20 02:54:16.468000 UTC samsung samsung SM-G935F FALSE   2019-02-12 22:50:15.990000 UTC 83043144830 623 2023-04-20 02:54:16.468000 UTC         2023-05-02 21:26:50.277000 UTC   The two rows are identical, except for: device_brand, device_manufacturer, device_model, is_attribution_event, processed_time and user_creation_time, are identical.It is of course trivial to remove such duplicate rows but I want to understand why we have and still are getting this duplication (and why these fi

3250
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Conversationalist
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Paul Loeb
asked in Data Instrumentation
User properties not set on Identify

Hi, I have a new amplitude installation on my website and I’m not able to get user properties to show up in amplitude. I am migrating from Heap. Sessions and events are being tracked in amplitude, just without any user properties (ie. “email”).In my code I have:<script type="text/javascript"> const properties = { plan: '3', payment_method: 'stripe', account_type_id: '1', profile_complete: '1', handle: 'test', dashboard_url: 'https://test.com/dashboard/', company_id: '1', company_name: 'test', joindate: '1245300441', contact_name: 'test test', first_name: 'Test', last_name: 'Test', user_id: '1', email: 'test@test.com', billing_frequency: 'month', }; if (window.amplitude){ const identifyEvent = new window.amplitude.Identify(); identifyEvent.set(properties); window.amplitude.identify(identifyEvent); }</script> What I see in the network tab i

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ChristianSNew Member
asked in Data Instrumentation
How to set country when ip address is disabled

Hello,we are required to disable ip address tracking. However, we do have our own GeoIP running, and I would like to sent the country.I’ve tried like this with the typescript sdk, but it doesn’t work (I tried `country` and `Country`): // ...identify = identify.set("account type", accountType);const userCountry = ...;if (userCountry) { identify = identify.set("country", userCountry);}this.client.identify(identify);// ... It is set as a user property, and not as the Amplitude property:Is this possible at all?RegardsChristian

6191
Saish Redkar
Expert
A
Alexey LysenkovNew Member
asked in Data Instrumentation
DAU grouped by customer

Hi guys, I need to calculate number of daily active customers which in my case is different from DAU as one customer has many users. I have a DAU chart (below), but now I need a similar chart which only shows the unique customers and not all of their users. Every user has a property “entityId” which is what I am after. Grouping by this property doesn’t bring much as it just splits the one DAU line into multiple DAU lines. How do I go about this? 

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Güner BayramNew Member
asked in Data Instrumentation
How to keep user properties unchanged while sending an event from API?

Hi Amplitude Community,Be use SDK and HTTP API to log events and user properties. The user properties set by the API change the default properties set by Amplitude SDK. However I don’t want the default properties to be changed. I just want to add a new user property. How can I configure the system to not change unsent properties. Could you suggest me a way?Best

4023
Saish Redkar
Expert
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Balzhan MukhamejanovaNew Member
asked in Data Instrumentation
settings

Hi!Could you please tell me how to edit name of events on chart, Hovering over a signature doesn't show the editor's pencil. my colleagues with the same rights have this option my settings pannel is on the left, how do i customize the settings panel from left to top?  

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migui3230New Member
asked in Data Instrumentation
How would i track user sessions with the amplitude sdk for react native with the ampli wrapper?

i want to track which screen the users drop off at in our application, what would be the best way to implement that

4631
Saish Redkar
Expert
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BehnamNew Member
asked in Data Instrumentation
Privacy requirement in Apple Store or Google Play due to Amplitude usage

Hello,We are submitting our new app (onrun.com) to Apple Store (and later to Google Play). We have used Amplitude in our React Native app. Apple requires answers to a series of privacy questions that I am not sure how to answer, and now Apple has rejected the app. Just to be clear, we are only using Amplitude. We are NOT using any other third-party application for tracking or advertisement purposes. Apple asks a series of questions for each Data Type such as Name, Email Address, Fitness, Precise Location, Contacts, User ID, Product Interaction, and Crash Data. The questions, however, seem to be similar for each data type and consist of 3 questions: (1) how the data is used, (2) is it linked to the user’s identity, and (3) is it used for tracking. For example, for the Identifiers data type, here is the flow of questions. Please also see the details of the questions in the attached screenshots. [question 1] Indicate how user IDs collected from this app are being used by you or your third

4571
Esther Trapadoux
Community Manager
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João AlvesNew Member
asked in Data Instrumentation
Can't enter a name for a new source.

Hello there, After a lot of issues i finally managed to link Adjust to Amplitude by adding it as a new source. The issue is that i has no name, and i can’t add one. Meaning that when i want to create a new event i can’t find it in the “sources” field. Anybody can please help me on this ? Thanks ! 

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Balzhan MukhamejanovaNew Member
asked in Data Instrumentation
user parameters

Please help me to solve the issue with data collection by user parameters:1. we have created a project2. implemented web sdk via custom htmlData for user parameters has started to be collected, but we do not see data for the Carrier field.For example, data from a mobile application where all data is complete 

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Novice
lanceNovice
asked in Data Instrumentation
Clarification over unset functionality

Hello! We would like to pass a custom user property that will apply to a given user’s events for a short period of time, then eventually unset that property so that the user no longer has the property. We know that user properties do not apply retroactively but just want to confirm that unsetting a property also does not affect events retroactively as well.For example, say we have a trial_type that describes a trial category that a user is in. Once they complete that trial, we’d like to remove trial_type from any subsequent events that the user performs but ensure that it was passed in previous events. Will the unset operation work in this case?

2651
dangrainger
Expert
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Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation
How to model event and revenue calls for subscription SaSS business?

We’ve got a SaSS business where there are monthly subscriptions. At any time, a customer can upgrade or downgrade and we handle the changes as you’d expect even if it happens mid month.  There is fundamental questions on how to model this in amplitude, and I’m shocked there is no guidance that I can find in community or help docs. It’s highly likely I’ve missed something, so if I have, happy to get pointed to definitive guides for this! I see in the Node.js SDK the Revenue tracking calls:https://www.docs.developers.amplitude.com/data/sdks/typescript-node/#revenue-trackingThis is the example:import { Revenue, revenue } from '@amplitude/analytics-node';const event = new Revenue() .setProductId('com.company.productId') .setPrice(3.99) .setQuantity(3);revenue(event, { user_id: 'user@amplitude.com',}); That example makes sense.. kind of.  What i’m understanding here is that you have discrete revenue event to account to help power revenue charts like the Revenue LTV.Here are 3 scenarios

4462
belinda.chiu
Team Member
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Andrew ZhangNew Member
asked in Data Instrumentation
I can not found the OneSignal in the Catalog list.

Hi,I want to integrate the Onesignal event into Amplitude. I did the integration work following this document https://www.docs.developers.amplitude.com/data/sources/onesignal/. But I cannot found the Onesignal in the my Cohort section. Please help me to check. 

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Conversationalist
haoyuanConversationalist
asked in Data Instrumentation
How to download all events of specific users in amplitude?

I have a question about amplitude and the background is: Due to some dev issue, we posted wrong user_id for some session. For example, user ‘abc’ have 10 events, but we posted 5 events to user:‘abc’ and another 5 events to user:‘abcc’.Now I want to merge the 10 events together to user ‘abc’. I know that merging user is not allowed in Amplitude. So I think that the only way to do is to find which 5 events are sent to ‘abcc’ and resent them to ‘abc’. In the same time, I will delete user:’abcc’ to remove the redundant data.The hardest part is to find which events are sent to ‘abcc’ in my database, so I’m wondering if I can download all events of ‘abcc’ in amplitude and send them to ‘abc’. My solution to my problem may not be the best way. if you have better solutions can also tell me.

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Conversationalist
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imranyeNew Member
asked in Data Instrumentation
SwiftUI app, getting "No such module 'Amplitude_iOS'" when trying to build

As of the past 2 weeks or so, when i try to build the app locally we get the same “No such module ‘Amplitude_iOS’ “ error.Have had a few iOS engineers look at the error, have already deleted the podfile lock, reinstalling pods, moving to a new directory, uninstalling and reinstalling amplitude again, and more (Basically every proposed solution from the internet and GPT-4) import Foundationimport Firebaseimport GoogleSignInimport SwiftUIimport Amplitude_iOSenum SignInState { case signedIn case signedOut} 

9973
belinda.chiu
Team Member
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Jake LivingstonNew Member
asked in Data Instrumentation
Can't set up bigquery export

I’m having issues getting the bigquery export set up for our account. I’ve configured the service account to spec, uploaded the key json, created the target dataset, verified correct entry of info, and I’m just seeing a little red alert icon. It says contact support… but then there’s no way for me to do that 🤔HALP!

3582
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Balzhan MukhamejanovaNew Member
asked in Data Instrumentation
user parameters in WEB

Hi,We have installed Amplitude code on web site using web sdk. It works fine, but we discovered that some user parameters are not being collected. We have such parameters as City, Country, Language. But we don't get users Carrier. How can we fix this it and collect Carrier information?By the way we have mobile app project and Carrier goes there correctly. 

3241
Saish Redkar
Expert
F
Franz SNew Member
asked in Data Instrumentation
Dynamic cohorts based on quartiles or percentiles?

HelloI have read about creating cohorts based on users having performed a certain event a certain number of times.For instance, if I were to to look at users that have more than 500 page views in the last 7 days, I could assume this is the most active top 25% or top 10% of my users.However, in some time that same threshold that right now is the watershed of the top 25%, could return something completely different: maybe top 30%, maybe top 50%.Therefor, is there a way to have a cohort that will always include the users belonging to a certain relative quartile or percentile, not users above (or below) a certain absolute threshold?

4151
Saish Redkar
Expert
M
Medha PatilNew Member
asked in Data Instrumentation
Custom Event metadata

How Can I export/ Which API can be used the custom event to actual event mapping data to be added to datalake?

4615
eddie.gaona
Team Member
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BehnamNew Member
asked in Data Instrumentation
App Privacy requirement in Apple Store due to Amplitude usage

Hello,We are submitting our new app (onrun.com) to Apple Store (and later to Google Play). We have used Amplitude in our React Native app. Apple requires answers to a series of privacy questions that I am not sure how to answer, and now Apple has rejected the app. Just to be clear, we are only using Amplitude. We are NOT using any other third-party application for tracking or advertisement purposes. Apple asks a series of questions for each Data Type such as Name, Email Address, Fitness, Precise Location, Contacts, User ID, Product Interaction, and Crash Data. The questions, however, seem to be similar for each data type and consist of 3 questions: (1) how the data is used, (2) is it linked to the user’s identity, and (3) is it used for tracking. For example, for the Identifiers data type, here is the flow of questions. Please also see the details of the questions in the attached screenshots. [question 1] Indicate how user IDs collected from this app are being used by you or your third

9121
franciskafyi
Team Member
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EsquaredNew Member
asked in Data Instrumentation
Mapping individual flows

We have multiple flows by which you can create an account for our product. Each uses the same pages; however, the origin point is naturally different. We're creating events largely based on cta clicks and page loads. I want to be able to track each flow independently. What is the easiest way to distinguish each of the flows from each other given they ultimately use the same pages?  

3181
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Well-Versed
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Novice
Jacob LynchNovice
asked in Data Instrumentation
What is the best way to export user data from amplitude

Hi there,  i would like to figure out the best way to export user data including `last seen at`, `first seen at` so we can create custom retention charts such as below in excel.  Is there a buik export function that allows us to dump our data either into a CSV or a SQL database?  

10133
Esther Trapadoux
Community Manager
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Helpful Hero
Audino.AnterHelpful Hero
asked in Data Instrumentation
A Specific Profile ID is not pulled in via Dashboard API

Dear Amplitude Support, Currently I am trying to pull a specific dashboard from below,https://analytics.amplitude.com/adform/chart/i8u86h8Using the Python code as below,payload = {}headers = {"Authorization": os.environ.get("AUTHORIZATION_KEY")}def pulldata(url): response = requests.request("GET", url, headers=headers, data=payload) if response.status_code == 429: time.sleep(300) pulldata(url) data = response.json() df = pd.json_normalize(data) df = df[["data.series", "data.seriesLabels", "data.xValues"]] return dfI called the pulldata function as below, which returns huge amount of datalogintrack = pulldata("https://amplitude.com/api/3/chart/i8u86h8/query")logintrack["Type"] = "Active User"logintrack["UI"] = "Regular UI"logintrack.to_csv("Checking.csv") In the original dashboard there’s a profile id with specific value eg. “XYZ”  with multiple data throughout the year. However, that specific profile id “XYZ” does ot show up when I try to pull it via Das

55417
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Helpful Hero
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Will McTigheNew Member
asked in Data Instrumentation
Segment and Amplitude Connection Issue

Hi there, My events are populating in Segment but not in Amplitude. In Amplitude, on the “Getting Started” page, it says data is “received from the source!” but no data is showing in Amplitude. Please can someone help me with this? Thank you 

2061
franciskafyi
Team Member

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