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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,695 Topics
  • 4,133 Replies
1692 Topics
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Lila HermanNew Member
asked in Data Instrumentation
Has anyone found the TTL settings?

I was able to get TTL enabled for my account:https://www.docs.developers.amplitude.com/data/ttl-configuration/but I cannot find it in the settings. does anyone know where that is?

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Gabriele GiuccaNew Member
asked in Data Instrumentation
How can we get the Amplitude ID on the front end?

Here is the situation:We want to pass back a unique user identifier on our sales form submissions to improve matching with Salesforce data (currently match on email, but emails get changed) Previously used the user_id provided by the analytics platform which could be pulled from a first party cookie Now we want to use the Amplitude ID, but have no way to surface on the browser when the form is being submitted Is this possible to achieve?  We tried combining session_id (amplitude.getSessionId()) and device_id (amplitude.getDeviceId()), but the values are not unique. Is there anything in the AMP_******* first party cookie we could use? Using the GTM Amplitude template on our webpage if it helps Thank you!

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Beatriz Rei AmorimNew Member
asked in Data Instrumentation
Amplitude chrome extension to work

Hi, We use Segment to pass data to Amplitude and I noticed that the plug-in stopped working on my website. We switched from device mode to cloud mode, and I was wondering if it could be related. If so, is there any way I can debug my events? I use quite often the plugin, so it is a bit annoying it stopped working.  Thanks :D 

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Matt McCarthyNew Member
asked in Data Instrumentation
Acquisition channels set up and guidance

We are looking to set up some marketing tracking and have added the UTM parameters for campaigns config etc. I am only looking at channels now and Amplitude reckons it can pick up historical data. If I wish to see organic search traffic to our website for example is there any reason why this set up isn't working? At the minute I am only seeing ‘Direct’. When I delete ‘Direct’ I only see ‘none’ Thanks in advance. Basically is there any config our front end devs need to do other than the tracking implementation for UTM medium/source? 

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shirleyfangNew Member
asked in Data Instrumentation
Cross domain tracking - typescript

Hi Amplitude, We want to cross domain tracking for our landing site and product site. We found guide for cross domain tracking for JS https://developers.amplitude.com/docs/advanced-settings, but cant find the guide for typescript. How should I configure for cross domain tracking with typescript SDK then? Thanks in advance.

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Linus Lennstrand
Experienced
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Novice
toni familyinmusicNovice
asked in Data Instrumentation
Refuse to connect to 'https://api2.amplitude.com/2/httpapi' because it violates the following Content Security Policy

We recently use Amplitude for tracking the event when users verify their emails. So we add the tracking event method inside the Email Template from Auth0. Those are HTML code and I use fetch to handle the event tracking and it works normally when I run it locally. But when the email is sent to Outlook or Gmail account, I got the error as the image below. I wonder if you can do some configurations on your end about it or what should I do? Thanks so much in advance for your help.I will reply as soon as possible.  

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belinda.chiu
Team Member
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Vadym BodniukNew Member
asked in Data Instrumentation
Export Api send response with unreadable data.

Hi! I have some trouble with data whice I recive from API. When I get data from Export API the data are unreadable or encoded. Response header contain Content-Type: application/zip.And it’s no matter how I get data use Postman or code. The response always the same.

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Saish Redkar
Expert
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AlexMNew Member
asked in Data Instrumentation
How to use trackingOptions with Flutter?

I need to disable tracking the user PII such as the IP address, but the Flutter SDK does not seem to be exposing the trackingOptions object.Is there another way to disable tracking those properties? If it helps, we need to disable the tracking for the entire project, not per user.Thanks.

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Linus Lennstrand
Experienced
Linus LennstrandExperienced
asked in Data Instrumentation
Cross domain tracking with GTM and React

I am using GTM to instrument Amplitude and have an issue I think many of you have bumped into. I am trying to track a user across different domains by passing the deviceid in the url. However, I can't access the deviceid in the right amplitude instance from code in order to pass it in the url. Here's a reference to a description of the problem in an Amplitude Community forum: https://community.amplitude.com/data-instrumentation-57/cross-domain-tracking-typescript-1461?postid=8608#post8608 I'd be grateful for any help as this is going to be crucial for our implementation to work. Thanks! (ping @Esther Trapadoux)

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Linus Lennstrand
Experienced
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Delaram KennedyNew Member
asked in Data Instrumentation
Adding Google Ads as a source

I’m trying to add Google Ads as a source. I’ve added the Google Ads Customer ID and Google Ads Manager Account Customer ID per instructions, but got the below error. Which ID should we use? And why am I getting this error?   Appreciate your help!

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Saish Redkar
Expert
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Helpful Hero
roginatorHelpful Hero
asked in Data Instrumentation
Why is Event Explorer not doing anything?

I’m clicking this button and absolutely nothing is changing on the page: Anyone know why?

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Alona NikolaevaNew Member
asked in Data Instrumentation
API Export DATA

Hi, I am looking for a way to export data to DWH about newly acquired users via API. I need to export the User ID and Amplitude ID of each newly acquired user. In order to calculate key metrics and attribution in my own database, I need to export data about the first user event and its properties (utm_sourse, utm_medium, etc...). What is the best way to do this?   

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Saish Redkar
Expert
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TahtawyNew Member
asked in Data Instrumentation
Longitude and Latitude doesn't tracked by default

Hello amplitude community 🖐🏻I am using this package "@amplitude/analytics-browser": "^1.5.3" in my project but when send an event and go to check the user-properties I find that Longitude and Latitude doesn't tracked by default my question is is it tracked by default or need to be enabled ?

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Esther Trapadoux
Community Manager
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Novice
Abhi LambaNovice
asked in Data Instrumentation
Does App Install numbers include non opt-in users?

I’m wondering if the App Install numbers on Amplitude include those who have not opted-in on iOS. 

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Esther Trapadoux
Community Manager
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Stawan kNew Member
asked in Data Instrumentation
Transitioning to Amplitude from GTM and GA for user interaction tracking - Need guidance on optimizing tag setup

Hello everyone,I currently have a product where I am tracking user interactions extensively using individual tags for nearly 290 elements such as buttons, important icons, checklist fields, and more. However, I have decided to shift to Amplitude for my user interaction tracking needs. I have a couple of questions regarding this transition and would greatly appreciate any guidance or insights from the community.1. Transitioning tags to Amplitude:   - Do I need to recreate each individual tag in Amplitude for tracking button clicks, page navigations, and other interactions? Or is there an optimal method or strategy available to streamline the process?   - I want to ensure a smooth transition without duplicating efforts and efficiently utilizing the capabilities of Amplitude.a new tracking system can be complex, and I want to make sure I optimize my setup while leveraging the features of Amplitude effectively. Any assistance, guidance, or resources you can provide to help me with this tra

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dangrainger
Expert
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MahimaNew Member
asked in Data Instrumentation
Track download user count

Hi Team,I need to track how many users downloaded the app via play store or app store. Is amplitude support to track download count of our mobile app. Regards,Mahima

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timothy-permutable
Super Helper
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VeronicaNew Member
posted in Data Instrumentation
Examples of cross domain implementation with third party cookie

Hi all!Amplitude newbie here so hoping to learn from someone who has done this before. We're trying to implement cross-(sub)domain tracking between our marketing site (think example.com) and web app (think portal.example.com). Right now we have Amplitude on both sites but the user histories are not stitched together, as if Amplitude can’t merge the IDs.We are following the steps in the documentation https://help.amplitude.com/hc/en-us/articles/115003135607#h_f717e48c-460c-4a17-abd7-102327673798 but on step 2 we cannot use URL parameters because of the nature of the experience, only third party cookies would be viable. How can we implement a third party cookie that sends the device ID to the portal site so that, even if time passes between user visits the marketing sites and then converts, we can track it? Has anybody found a best practice to accomplish for subdomains in particular? Thanks in advance! Veronica PS: reached out to support already but they don’t have any example implementa

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Team Member
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Zisis TsatsasNew Member
asked in Data Instrumentation
How to join events on shared property

I have 2 custom events called asset_download_started and asset_download_completed, they both share a property between them called assetId, asset_download_started has a property called entryName that the other event does not have and asset_download_completed has a property called downloadTime that the other event does not have. So, just to recap, both events share assetId one of them has entryName and the other one has downloadTime. Now what I want to do is to join this events, just like you would on traditional SQL, on assetId so that I can make a chart where I can display the average downloadTime grouped by entryName.Can I do this in amplitude? If so how? All of the things i’ve tried so far have not worked.

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Oleg MatskevichNew Member
asked in Data Instrumentation
Segmentation failure by initial_utm for merged users

We merge user sessions after successful registration. However, our analytics report shows incorrect segmentation by the initial UTM.  (“Signed up” user event has no initial_utm, but after merging sessions, the user has initial UTM)For example, user 10041 is in NONE group for Signed up event, even he has initial_utm_source set up.How can this be fixed?   

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Delaram KennedyNew Member
asked in Data Instrumentation
Google Tag Manager as a data source

I was able to add Google Tag Manager as a data source. I have added one PageView tag. Do I need to add custom tags for every event we want to track? Also, will this connector get us the web data similar to how we see in GA? I’d appreciate your help!

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dangrainger
Expert
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Novice
happylemonNovice
asked in Data Instrumentation
Can't get Amplitude Chrome Extension to work on Mac (Monterey)

I’ve been trying to get the Amplitude Chrome Extension to work, but haven’t been successful. I’ve tried reinstalling, restarting everything, changing the different privacy settings, etc… but can’t seem to get it working. I’m on a Mac with the latest OS (Monterey) and using the latest Chrome version.  Please help!

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Dev FandolNew Member
asked in Data Instrumentation
Org URL forgotten

We signed up recently but forgot our org URL. Any help appreciated!

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Conversationalist
yuvalwConversationalist
asked in Data Instrumentation
Merge server events into user timeline

Hello,We are sending events to Amplitude using the Androis/ios sdk, and from time to time we also send events from our server. I have noticed that the server evets do not get integrated into the user sessions.My expectation is that server events (with session_id = -1) will be merged into the correct session based on the event time.Is that possible?Attached is a screenshot of a sample event stream with the issue:  

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Conversationalist
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Conversationalist
VishalConversationalist
asked in Data Instrumentation
In the new browser sdk can we set the user properties by passing object ?

In the new Browser SDK to set multiple user properties we need to call .set() method multiple times … is it possible that we directly pass the user properties object.

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Conversationalist
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lou.New Member
asked in Data Instrumentation
ERROR Amplitude Logger [Error]: TypeError: Network request failed

Hello,I added amplitude react native sdk to my expo project using dev client and got this error on android when tracking an event: ERROR Amplitude Logger [Error]: TypeError: Network request failed.Expo sdk 48 (48.0.15) @amplitude/analytics-react-native 1.1.7 serverZone: eusteps to reproduce:create an amplitude project in EU zone Start a new expo project yarn add @amplitude/analytics-react-native Create a development build of the project initialize amplitude in app.tsx and track some events example: init([you-amplitude-api-key], undefined, { serverZone: 'EU' });PS: even when trying with HTTP API source and sending event with normal fetch api i got the same issue: TypeError: Network request failed in an expo app, but when i try it in bare react native app it works fine for both sources HTTP API or React Native SDK.any idea how to resolve this issue ?

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