Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,476 Topics
  • 3,842 Replies

1476 Topics

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Novice
shailanderNovice
asked in Data Instrumentation

Log Out and Anonymous Users

Hello everyone,I wanted to know that is there any way that if a user logs out and then perform any events, than those events should be not linked to the previous logged in user ID without changing the device ID.I know right now the only solution is to regenerate device ID while logging out, but I wanted to mantain that device ID to know how many unique peoples are using from that device ID.

6
S
Novice
1 year ago
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MarkArgNew Member
asked in Data Instrumentation

Best practice when setting up a Marketing site/s new project, with an existing Production project

Hey guys! We are currently using Amplitude for our Production, Staging and UAT environments. Our growth team are keen to get our marketing sites set up on Amplitude so we can track usage and journeys end to end. I wasn’t sure whether we would get that desired outcome if we were to set up the marketing site/s in a new project? Is there a way with them segmented by project to still do some analysis across project to understand our users journey from the marketing site, through our app? Or is there a way to add it to the same project without damaging the integrity of it? I hope that makes sense! Any guidance / thoughts would be incredibly helpful. Mark

3
Saish Redkar
Expert
1 year ago
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MahimaNew Member
asked in Data Instrumentation

Customize Y-Axis of User session chart

Hi Team,I am working on user session chart. In Length distribution i need unique user count instead of session count showing in Y-axis. Is any possibility to customize the Y-axis title from sessions to unique user. 

3
Denis Holmes
Team Member
1 year ago
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J GSNew Member
asked in Data Instrumentation

how can I implement Amplitude to Hybrid (Webview) App

Hello, I'm a data analyst.I am trying to implement Amplitude to a Hybrid (Webview) App. Our project made web page that use JS and it’s shown on a webview inside our app (android/IOS). I want to implement Amplitude to mobile Web and Hybrid App. But I couldn’t find how to implement amplitude to hybrid environments in The official development guide.I just have understood that browser SDK should be applied to the web page to collect events and user properties, and send them to the App through javascript interface. However, since there are few resource for hybrid app, it would be good to have some materials for hybrid app. Could I get any useful resources for development?

2
J
1 year ago
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one_txNew Member
asked in Data Instrumentation

Initial UTM parameters not being set (server-side source)

Hi,We’re sending our data to Amplitude using RudderStack (a service similar to Segment, which sends data server-side to Amplitude using the API).Rudderstack automatically sends utm_XXXX parameters with each event to Amplitude, but the problem we’re encountering, is that users’ initial_utm_XXXX properties are not being set.For example, in the screenshot below, you can see utm_XXXX properties in Amplitude, but there’s no initial_utm_XXX property. If we turn off our server-side source, and instead use the Amplitude Javascript SDK (client-side source), you can see that the initial_utm_XXX properties are set correctly (screenshot below): Do you know how we can get Amplitude to set initial_utm_XXXX, even if we’re using sending data server-side?Thank you!  

4
sydney.koh
Team Member
1 year ago
C
chparkNew Member
asked in Data Instrumentation

How can i find my device id?

Hi, guys. I’d like to find myself in Amplitude User-Look up (or User cohort report). So I downloaded Airbridge’s <My Device Id> application to see my device id which is the same with IDFV (right?) But I still cannot find myself in Amplitude User-Look up with putting my IDFV in device id. Unfortunately we don’t track user’s email or mobile number so it’s quite hard for me to track my data. Any tips for me?🙏🏼

1
T
Team Member
1 year ago
N
NoaNew Member
asked in Data Instrumentation

Newly added events not appearing in event list or available in Analysis

We’ve recently added several events to our mobile app. Unexpectedly, some events are not visible in event list on Data page or not appearing in Analysis. They are across at least 3 status:Appearing in event list and available in Analysis   Appearing in event list but unavailable in Analysis (cannot choose that event for creating a chart) Some of them have an error icon in event details - however, other events with the same error message are still available in Analysis.   Not appearing in event list  However, I can see them in Amplitude project for Dev environmentI’ve checked related topics but haven’t found solutions. Really appreciate your help! 

4
Jeremie Gluckman
Team Member
1 year ago
R
roy.gfNew Member
asked in Data Instrumentation

[Amplitude] Is there a way to overwrite the Platform field while using the JS SDK?

Hello, I’m trying to specify the platform field when triggering a logEvent, but thanks to the post below I found out that for the JS SDK the “platform” field always stays as “Web”, so, is there a way to manually change this?I tried using something like:amplitude.options.platform = “Android”Before logging the event, but that didn’t work. 

5
belinda.chiu
Team Member
1 year ago
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MahimaNew Member
asked in Data Instrumentation

Tracking time spend by user

Hi Team,Need to track time spend by user more than some minutes (2 mins) instead of getting average time spend i need to track about how many users spend more than 2 mins in particular event.Urgent help needed. Regards,Mahima

1
Denis Holmes
Team Member
1 year ago
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lwmNew Member
asked in Data Instrumentation

Missing event in export to BigQuery

Hello,I have a scheduled job that exports data from Amplitude into BigQuery every 6 hours. There is one specific event that is in Amplitude but not in the export to BigQuery. What’s the best way for us to figure out the root cause of this issue?Thanks for all the help here!Lawrence

4
Y
Team Member
1 year ago
M
Conversationalist
MikalaiConversationalist
asked in Data Instrumentation

Exporting events to AppsFlyer isn't available

I’m trying to complete Amplitude Data's AppsFlyer integration based on this article, but Data - Destination page says that  AppsFlyer integration is not available and Coming Soon. I want to check if it is really unavailable or if is it a limitation of my account.Thanks  

6
Jeremie Gluckman
Team Member
1 year ago
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JonathanNNew Member
asked in Data Instrumentation

Missing events and user Properties on some users

Hey! We are currently using the Android and iOS SDK. And it works great in most cases.However we have found a problem with the Android side that results in missing some events and user properties.What seems to happen is that the first events happening is sometimes not being uploaded to your database.So we can see that some users is in a screen_view that should not be possible to begin the session with. That’s why it seems to be a problem with uploading event. We have an initial step with uploading user properties, such as: android_logged_in: yes/no. But those will not be uploaded. This results with an average of 5 new users missing this property each day. which is just a tiny percentage but still annoying. Do you have any tips how to solve this? 

3
J
1 year ago
D
DiogoVenancioNew Member
asked in Data Instrumentation

New events shows in "User Look-Up" but not in "Segmentation"

Hi everyone! So, i added a new event and in the “User Look-Up” list i can see the event but when i go to the “Segmentation” the event doesn’t appear on the list of events. Could you help me, please?

4
Jeremie Gluckman
Team Member
1 year ago
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Joshua KlimaszewskiNew Member
posted in Data Instrumentation

How to switch to a created branch in Amplitude?

Hey, I’m struggling getting to created branches in Amplitude Data. after the branch is created, I’m still on the main branch and I can’t figure out how to switch to this new branch. The only UI i see to switch is that original drop down and it only shows the same main branch.I feel like I’m missing something here, is there a UI anywhere to look at branches you’ve created and switch to them?Thanks so much for the support!

2
Jeremie Gluckman
Team Member
1 year ago
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Novice
fnoamNovice
asked in Data Instrumentation

Help. missing data

Hi All,I can’t find some channels in my reports (all web).I’m using the same UTM structure in all the marketing channels,but for some reason, I can see only part of these channels in the reports.Any idea why? Or how to fix it?Thanks! 

9
Jeremie Gluckman
Team Member
1 year ago
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SvetlanaNew Member
asked in Data Instrumentation

UTM from emails

Hello everybody!Please tell me how I can build a report.I need to track:- how many users have received an email, - how many users clicked on the link from the letter - how many users then paid for the order.How do I transmit these events in order to then build a funnel?

2
eddie.gaona
Team Member
1 year ago
F
feikNew Member
asked in Data Instrumentation

Device Type as OS

Hi,For some reason my Device Type keeps being recorded as an OS (Linux, Windows). Do you guys perhaps have any idea why that would happen?I read through the existing questions and couldn’t find a related one...

5
F
1 year ago
G
GauravNew Member
asked in Data Instrumentation

TypeScript SDK, on ampli pull : gives error Sentry dropped data due to a quota or internal rate limit being reached.

I am using TypeScript SDK to integrate amplitude analytics in my web application.Whenever I am trying to perform ampli login, authentication gets failed.Message : We cannot authenticate Ampli CLIOn further analysing the flow in network tab :Request URL: https://o13027.ingest.sentry.io/api/5974455/envelope/?sentry_key=f2***********************da6&sentry_version=7&sentry_client=sentry.javascript.browser%2F7.28.0Request Method: POSTStatus Code: 429 Remote Address: 34.120.195.249:443Response :{"detail":"Sentry dropped data due to a quota or internal rate limit being reached. This will not affect your application. See https://docs.sentry.io/product/accounts/quotas/ for more information."}Could you please suggest what configuration changes are required to be done. 

1
Jeremie Gluckman
Team Member
1 year ago
H
hexaeggNew Member
asked in Data Instrumentation

Unexpected 100x More Revenue Data

Hello,I've been using a revenue track and everything has been running smoothly with over 100 purchases. However, I recently discovered an issue where a user's revenue was incorrectly recorded as 100 times the intended amount for two purchases, going from 4.99 to 499 and 2.99 to 299. This appears to only be affecting this one user.Need help. Thanks. 

4
H
1 year ago
K
kazukiNew Member
asked in Data Instrumentation

Content security policy documentation?

We recently integrated amplitude and noticed we have this in console. index.ca0b2aaa.js:41 Refused to connect to 'https://api2.amplitude.com/2/httpapi' because it violates the document's Content Security Policy. I search through amplitude but couldn’t find any documentation around Content Security Policy. Do you have any official guidance on how to update CSP?

2
Jeremie Gluckman
Team Member
1 year ago
A
abhishekNew Member
asked in Data Instrumentation

User look up is down.

User look up is not working. I can see the property and value when entered through an event. But the same is not appearing in advanced search or normal search of User look up.

2
eddie.gaona
Team Member
1 year ago
R
recshopNew Member
asked in Data Instrumentation

Can't see median time to convert

Median time to convert is not shown in this chart.There are actually other metrics shown: conversion, conversion over time, etc. But not median. Any ideas?  

2
Yuanyuan Zhang
Team Member
1 year ago
C
chrishNew Member
asked in Data Instrumentation

Is there a to view all event properties on all events and their values?

Hello, I’m trying to clean up our Amplitude event properties to lower the number counting towards our limit since we are approaching 2000.I noticed a lot of our properties are queryParams or pageQueryParams, but that a majority of these properties have Null values. I want to basically be able to query all event properties and identify all of the properties that don’t have useful information to us so I can delete them. Right now the only way I see to do this is to create a Data Table, look at all events, and then one by one do a group by for each event property name to check what the values were for those properties. Is there a better way to do this that I’m missing? 

1
Saish Redkar
Expert
1 year ago
T
tjrandallNew Member
asked in Data Instrumentation

Error creating Destination

I am trying to create a destination with the Latern application. (Lantern’s instruction video here)When I follow the steps, I get an error message that says “Failed to create sync.  Please try again or contact support.”Has anyone else run into this issue?

7
Jeremie Gluckman
Team Member
1 year ago
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Helpful Hero
GakaHelpful Hero
posted in Data Instrumentation

Setting environment for project

Hello!🙂 I still have some question about setting environments.So, I have 2 projects, one - the main project, second - development version for first project (as advised to me here). I created both projects separate from each other. I use Ampli CLI and I want to make it possible to use both projects in the same ampli.json configuration but for different environments (for staging version of my app - events goes to MyDevelopmentProject, and for production - events go to MyProductionProject). For this I think I need to combine both of these projects in different environments. What I mean: Production - MyProductionProject,  Development: MyDevelopmentProject. But when I try to set MyDevelopmentProject as a development environment for my MyProductionProject I see this message:After you associate the following projects with this tracking plan, there will no longer be any projects associated with their former tracking plans. To keep things clean, we’ll delete their former tracking plans for you

8
Denis Holmes
Team Member
1 year ago

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