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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,693 Topics
  • 4,128 Replies
1690 Topics
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GuillaumeWanderuNew Member
asked in Data Instrumentation
Amplitude integration with SnowPlow

Hello, I just started at a company that uses SnowPlow for sending events to different tools.I took a look at the snowplow doc and our implementation, and it looks like we're using 'custom structured events' which have a category, a label, and only one property field (which we fill with a json in order to pass several properties)SnwoPlow’s doc about this is here: https://docs.snowplow.io/docs/understanding-your-pipeline/canonical-event/ Question: did anyone successfully integrate Snowplow and Amplitude? If so, how? I did some research and looks like it’s feasible via Google Tag Manager but that sounds like a clunky hack.From the looks of it, I would be better off going the Amplitude SDK route, but the upside of connecting with Snowplow is the ability for snowplow to send historical data. Thanks in advance!

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Well-Versed
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ivobonNew Member
asked in Data Instrumentation
Pricing for BigQuery export

Hi, I wanted to know if there was an extra cost for exporting data from amplitude to BigQuery?

3851
Saish Redkar
Expert
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KatsuyaNew Member
asked in Data Instrumentation
Unable to send data to Amplitude via GTM to correct project

 Hello.I am a web engineer who recently started using Amplitude!I ran into a problem. The data is not being sent to the development project, but instead to the production project. I am using the GTM to send events to the Amplitude, and sent events using the Amplitude Analytics Legacy template. Of course, I filled API key field with correct project’s api key.In Amplitude, I created a data project called hogehoge.com and I created three environments:- production- staging- development And then, I created three analytics projects:- production => [production]hogehoge.com- staging => [staging]hogehoge.com- development => [development]hogehoge.com When I run the event in this way, the data is mysteriously sent only to the production project.I have read the documentation and the posts on the community site, but have not found a good solution.I would be glad if you could give me some solution. Thank you.

4002
Esther Trapadoux
Community Manager
eddie.gaona
Team Member
eddie.gaonaAmplitude Support
posted in Data Instrumentation
Common API error codes

Below you will find the most common status errors along with advice on how to fix the errors when using the HTTP/Batch API, Export API, Identify API, Attribution API, and Dashboard Rest API.  HTTP/Batch API code errors:  200 Success 400 The expected JSON is formatted incorrectly. Check the HTTP/Batch API developers center article for formatting information. 413 The payload size is too big. The expected size is 1MB. Split the request into smaller batches and the try again. 429 Too many requests at a time for a given user. The limit is 10 events per second for each user. Stop sending events for 30 seconds before trying again. 500 A problem was encountered when processing your request. Try again and make sure you are including “insert_id” to avoid duplicate data.  Export API code errors:  200 Success 400 The file size of the exported data is too large. Shorten the time ranges and try again.

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istNew Member
asked in Data Instrumentation
Can't see browser data of my users

Hi Amplitude community,I’m trying to better understand what browsers our customers are using but when I dig into data in Amplitude, I only see the OS they use and very rarely the name of the browser but still without the exact browser version number. Does anyone else have had the same issue? How did you fix it?

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dangrainger
Expert
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VitaliiNew Member
asked in Data Instrumentation
Ads revenue tracking

Hi! My app is based on ads-monetization. It has no in-app purchases or subs. Can you tell me if I can pass the revenue information from admob to amplitude? Or maybe I need to use google analytics for this purpose?Thanks!

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Helpful Hero
liukaichiHelpful Hero
asked in Data Instrumentation
Pricing for Export

So our team wants to setup a regular export to Google Cloud Storage (probably daily) to process info to update our services. Would it cost anything to export at such a frequent rate? Or is export always free?

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Jane PakNew Member
asked in Data Instrumentation
How do I get a list of users from a specific ad platform's campaign?

Not 100% sure if this is possible, but I’m trying to get a list of user IDs from a specific Facebook campaign/adgroup. Here’s the workflow I followed: Create New - > User Cohort → Events Behavior After specifying the event and network, I see “0 users” and “No rows found”. Not sure if my steps are correct, so any insight would be helpful.Thanks in advance!

3301
Saish Redkar
Expert
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Diego Leal TogniNew Member
asked in Data Instrumentation
Updating Revenue Property Mapping for Events Tracked via Segment

We use Segment's SDK to track our events, specifically the purchase and refund actions.Here's a brief overview of our setup:We track a "Package Purchased" event when a user makes a purchase. We also track a "Package Refunded" event when a refund is issued to a user.We originally used a property named 'revenue' to track the monetary value of these events. However, we recently fixed an issue where this value was being reported in various currencies without standardisation. We have now standardised this to use USD and have renamed the property 'revenueUSD'. The 'revenue' property is no longer being sent as part of these events.With this change in our event setup, I have two questions: How can we inform Amplitude that the 'revenueUSD' property in our "Package Purchased" event should now be considered as Revenue for use in revenue-related reports like LTV? Is there a way to communicate to Amplitude that the 'revenueUSD' field in the "Package Refunded" event represents negative revenue?

3792
Yuanyuan Zhang
Team Member
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Novice
Dmytro ChornttNovice
asked in Data Instrumentation
User Properties don't apply to some events later in stream

Hello there!I have two events that our backend sends to Amplitude: registration and purchase. It's important to note that we always send the registration event before the purchase event. During the registration event, we send all the necessary user properties. Typically, these user properties apply to all events that come later in the event stream, as long as they refer to the same user. For instance, I might send a user property "is_test_user" with the registration event. Later on, if I want to view all the non-test purchases, I can filter them by looking for the purchase event where the "is_test_user" property equals zero. However, I recently encountered an issue where the user property wasn't applied to an event later in the stream, causing our test and production purchases to get mixed up. I'm wondering if someone could clarify when user properties apply to all later events and when they don't. Thank you for your assistance!Thank you!

4848
Esther Trapadoux
Community Manager
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Manuel CardenasNew Member
asked in Data Instrumentation
Event properties not set flutter web

Hi,I am developing a flutter web application.I am tracking events using the flutter sdk version 3.14.0. The events are tracked and work.The issue is with event properties: they are not tracked. The JSON sent does not contain them.Here is how I track an event:Amplitude.getInstance("instance_name").logEvent( "activity_create", { "activity_type": type.toString(), }, null, null, false,);It looks a little bit different than the guide but that is because the code in the guide is outdated - using analytics.logEvent('MyApp startup', eventProperties: { 'friend_num': 10, 'is_heavy_user': true });throws compile errors.Any idea on what might be wrong?

2561
Esther Trapadoux
Community Manager
REM5 Studios
Well-Versed
REM5 StudiosWell-Versed
asked in Data Instrumentation
Cross-Platform Unity Integration (beyond iOS and Android)

Hello!I was very disappointed to learn that the Amplitude Unity plugin only supports iOS and Android platforms. Unity game engine supports a variety of other platforms also:For what purpose has the Unity integration been limited to iOS and Android?Is it possible to integrate Amplitude for the other platforms, such as PC, Mac, Linux, Xbox, PlayStation, and WebGL?Within Unity, could the HTTP API V2 be used instead of the Amplitude Unity plugin if platforms beyond iOS and Android are targeted (such as Unity + Windows/PC)?

11708
Vladislav Engelgardt
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Novice
dykimNovice
asked in Data Instrumentation
why client event time of some events is future timestamp?

I have recently experienced a problem with the client_event_time, as it presents an inaccurate future timestamp. I would appreciate any insights regarding the causes and timing of this discrepancy, as I aim to prevent such instances from occurring. To provide further context, the events were recorded on April 21, 2023, but the client_event_time displays May 26, 2023. 

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Novice
Ben WrightNovice
asked in Data Instrumentation
Setting event timestamp during import

Hello, We have a stack using hightouch, rudderstack, and amplitude to import order data to amplitude. When an event is created in amplitude, it seems to use the timestamp when it is imported, not a designated timestamp.  Am I missing something or can this value not be set?

5686
Yuanyuan Zhang
Team Member
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Puneet GandhiNew Member
asked in Data Instrumentation
Best practices to capture events from mobile app, naming

Hi We are capturing events from mobile app, we are thinking of 2 approaches for submitting the events, can you suggest recommended  approach by Amplitude. Approach 1 Submit page load events for each page when user navigates to each page like Event Name Properties Home Screen - Loaded From Page, Current Page, From Section, User ID Explore Page - Loaded From Page, Current Page, From Section, User ID  For common functionalities in the app will capture common events but use event properties to have details like Event Name Properties Section Loaded   Section: Carousel/Featured/App Section Name , Current Page App Featured Clicked Feature: Feature Name, Current Page, From section, From Page, User ID User Activity Feature, Activity, From section, From page, Current Page, Action Performed: Back button clicked/Save button Clicked/Card clicked, Argument1, Argument2: , User ID, Action Response: Succe

9211
dangrainger
Expert
Linus Lennstrand
Experienced
Linus LennstrandExperienced
asked in Data Instrumentation
Instrument on React Native with GTM

I would like to instrument Amplitude in a React Native app (ios and android) using GTM. Has anyone got this to work? I would be really happy for any help on the way.Also, I would appreciate info if there’s a better way to do it with as little code as possible. (FYI: We already have Firebase running for the app) Thanks!

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Linus Lennstrand
Experienced
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fndprNew Member
asked in Data Instrumentation
Trigger button without giving path url

Hi everyone!  I have a question about custom event. I want to trigger button without giving path url. Because the page url does not change when the button is clicked. How can I add event and check if users click the button? Thank you for answer. 

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Stawan kNew Member
asked in Data Instrumentation
Need help fetching up unique user IDs in Amplitude from webstie

Hello everyone,I'm currently facing an issue with tracking unique user IDs in Amplitude. Despite implementing the necessary code, I am unable to see the user IDs in the Amplitude User IDs section. I would greatly appreciate it if someone could guide me through the step-by-step process of correctly setting up unique user IDs in Amplitude. Also, if you suggest any google tag manager method for the same would be really helpful. Thank You!

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ElsaZ123New Member
asked in Data Instrumentation
Mismatch between cumulative data and uniques data

Hi there,Setting up the chart for signup (so every user can just trigger event once). In cumulative view, there’s no signups on Jun 3. But I can see 5 unique signups on the unique view. Does anyone know why there’s a mismatch?  

2020
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wilson liNew Member
asked in Data Instrumentation
the sum of property values incorrect

Why is the result of using the sum of property values incorrect? Even though I can see non-zero values in the user segmentation, they are displayed as zero in the analysis.  https://analytics.amplitude.com/bixin/chart/i31h3tp5Looking at the event counts alone, everything appears to be normal. Additionally, this also leads to incorrect calculations when I try to compute the monthly grand total.https://analytics.amplitude.com/bixin/chart/2p6itgpm

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JennRu
Community Manager
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Novice
levochkaNovice
asked in Data Instrumentation
Missing User Properties on Apphud server events

We have an integration of Apphud with Amplitude. App is iPadOS only.The release 1.3.12 is OK, but >=1.3.13 are broken.Screenshot from Apphud with integration enabled.Apphud has it is own server events, that it sends to Amplitude, too.I am going to speak about our own “trial_started” event and “[Apphud] trial_started”, but the situation is the same with other Apphud events.Everything was all right with user properties, before one of our releases.Segmentation chart of event “[Apphud] trial_started” grouped by Amplitude’s Device Type.But after of this release (1.3.13 version) the amount of (none) Device Type’s grew up a lot, and only few users are getting it (they are just using 1.3.12). In the release we moved from using Amplitude’s legacy library, written in Obj-c to new Amplitude-Swift.Amount of (none) Device Type’s after the releaseWe were using this migration guide and already had few more releases, with some other fixes of Amplitude-Swift bugs, like this one.May be, we don’t set

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Novice
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JordiNew Member
asked in Data Instrumentation
Custom events are not shared between environments?

I’m using environments (Production, Development, etc.) for a project.All events created on one appear on the other, except custom events.Custom events as specified on https://help.amplitude.com/hc/en-us/articles/360047138392#create-a-custom-event-from-existing-eventshttps://help.amplitude.com/hc/en-us/articles/360041885332-Group-two-or-more-events-together-as-a-single-step-in-the-Events-module Seem attached to just one environment, despite the underlying events existing on both. Is there any way to share them or promote them between envs?Having to recreate them on each environment would make them quite difficult to use effectively.

2181
dangrainger
Expert
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BerenNew Member
asked in Data Instrumentation
ampli pull should generate typescript file with "// @ts-nocheck"

I used ampli to generate typescript file. But generated file does not pass our typescript checker.(Error will vary based on tsconfig.json)I would be nice generated typescript file contains “// @ts-nocheck” to skip typescript check

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Novice
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Lila HermanNew Member
asked in Data Instrumentation
Has anyone found the TTL settings?

I was able to get TTL enabled for my account:https://www.docs.developers.amplitude.com/data/ttl-configuration/but I cannot find it in the settings. does anyone know where that is?

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Gabriele GiuccaNew Member
asked in Data Instrumentation
How can we get the Amplitude ID on the front end?

Here is the situation:We want to pass back a unique user identifier on our sales form submissions to improve matching with Salesforce data (currently match on email, but emails get changed) Previously used the user_id provided by the analytics platform which could be pulled from a first party cookie Now we want to use the Amplitude ID, but have no way to surface on the browser when the form is being submitted Is this possible to achieve?  We tried combining session_id (amplitude.getSessionId()) and device_id (amplitude.getDeviceId()), but the values are not unique. Is there anything in the AMP_******* first party cookie we could use? Using the GTM Amplitude template on our webpage if it helps Thank you!

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