Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,050 Topics
  • 3,120 Replies

1050 Topics

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alexandr.stNew Member
posted in Data Instrumentation

Sending multiple events

Now it is impossible to send more than 2 events from the page, is there such a possibility at all or is there a limitation on sending events (no more than 2 from the page)?

5
Jeremie Gluckman
Team Member
1 year ago
J
jsphdiazNew Member
posted in Data Instrumentation

Snowflake Ingestion Not Ingesting But No Errors

Hey all!I’m trying to ingest data from snowflake into amplitude using what is shown here I’ve got Snowflake and Amplitude connected correctly but when I start the ingestion, it says it completed with no errors but no data is actually ingested. At first I thought it was because my user_ids probably isn’t in the correct format and/or I’m using the wrong user_id but I double checked and everything looks to be in order.​​​​​my sql is as followswith user_emails as (select user_id, user_email from users)select to_varchar( user_id ) as "user_id", object_construct('email', user_email) as "user_properties"from user_emailsI’ve checked that the user_ids in snowflake exist in amplitude, and they are there. Not really sure how to start troubleshooting this. Any thoughts?

2
Jeremie Gluckman
Team Member
1 year ago
A
apollograceNew Member
posted in Data Instrumentation

"Missing_event" on Identify request

(This is also added as a comment on https://community.amplitude.com/topic/show?tid=614&fid=57 - but since that one is marked solved, I’m not sure it’ll get any attention there.)I’m hitting this too, and changing my payload to encase the identifications in a string didn’t help. Working in python, and using this data as a json body in a POST to https://api.amplitude.com/identify. (Also tried api2.)I’m previously tried:{ 'api_key': '<my-key>', 'identification': [{ 'user_id': 'my_id', 'user_properties': {'email': 'me@mydomain.com'} }]}After reading the tid=614 thread, I tried:{ 'api_key': '<my-key>', 'identification': '[{"user_id": "my_id", "user_properties": {"email": "me@mydomain.com"}}]'}I’m still getting the very uninformative “missing_event” 400 error.Meanwhile, a direct curl call that follows the style given on https://developers.amplitude.com/docs/identify-api, with the two --data arguments (--data api_key=<my-key> and --data identification=[{...}]),

2
Jeremie Gluckman
Team Member
1 year ago
L
Lucas P BordignonNew Member
posted in Data Instrumentation

Look-up for a User based on IP address through the API

Hello everyone!I'm currently trying to merge an identified user (e.g. User ID: 123) with an anonymous one, tracked through different applications and domains. If I know the User ID of the identified one and the Device ID of the anonymous one, we have a way to merge these two through the Identification APIHowever, the most reliable information I have is the IP address from the anonymous user. Is there an endpoint where I can lookup for all users that have the given IP address?I know we can do that through the UI, but couldn't find any endpoint via API REST___Additional ContextWe're currently working in an application that integrates with Shopify. We're using Amplitude to track the journeys the customers of our brands have on their websites, from adding products to cart until they finish the checkout processHowever, given we can't control the steps that go through Shopify, we added most of the identification steps through the browser. But at specific moments, the customers close the conn

4
Jeremie Gluckman
Team Member
1 year ago
A
avinjNew Member
posted in Data Instrumentation

All the events in a project got deleted

All the events in one of the project got deleted and we don’t see any event coming to the project. Can anyone help on the possible issue here. 

2
Jeremie Gluckman
Team Member
1 year ago
K
KMWillNew Member
posted in Data Instrumentation

Instrumentation error when passing A/B test variant

We are running an A/B test with our internal tool and notice a large quantity is being categorized in Amplitude as no variant assigned vs. with the variant assignment. If I look at the user path under the variant assignment as no, it shows a variant is assigned but is not showing up under the actual variant. Do you know what would cause this? Or how could we fix it to count under the actual variant? 

2
Jeremie Gluckman
Team Member
1 year ago
vaishnavilife
vaishnavilifeNew Member
asked in Data Instrumentation

How to Improve our results using Google Search Console for Vaishnavi Life

Hello all We are marketing team of Vaishnavi Life we are still trying to improve our results for our Homepage by using google search console 

2
Denis Holmes
Team Member
1 year ago
I
IamAlexanderNew Member
posted in Data Instrumentation

I stopped receiving events from new users

Hello everybody, Today since 7 in the morning, I stopped receiving events from new users, I have tried to create several charts and in all of them it appears as zero, however when I placing the property of any user it throws me events without any problem.Does anybody know what is it due to? Attached you will find an image. Chart with “new user property Chart with any user property: 

5
belinda.chiu
Community Manager
1 year ago
H
Conversationalist
hypotatoConversationalist
asked in Data Instrumentation

Reconcile users on our landing page with users in our web app

Hey EveryoneIs there a way I can track users that visit our landing page and merge them with the tracking of users on our web app (on a subdomain)?Our landing page is on Webflow. When users sign up, they will go through an auth0 sign up page before getting redirected to our web app (on a subdomain url). I already have Amplitude working on webflow through the javascript sdk (so I can track visitors and UTM sources), and I also have working on our web app using backend server tracking through HTTP requests (to track actions on our product), but I can’t reconcile the two, and they seem to be getting created as separate IDs. I’ve tried following https://help.amplitude.com/hc/en-us/articles/115003135607#h_f717e48c-460c-4a17-abd7-102327673798 to set up cross domain tracking, but we can’t pass the device ID from webflow to our web app, because a user needs to sign up on a third party auth0 page in between.Are device IDs suppose to be automatically reconciled, or are we missing a setup (e.g. d

9
Denis Holmes
Team Member
1 year ago
L
Helpful Hero
luigi7upHelpful Hero
asked in Data Instrumentation

Amplitude Actions and Session override or reset

Hi, I have a segment library (2.0) added to my Vue JS app that is sending the data to Amplitude Actions destination.A magical thing happens with the new Amplitude Action destination - It sets the Session Id automagically :)Question 1: Once a user logs out in our web app, I’d like to force the session restart. I am not sure how to do it. I’d expect that analytics.reset() resets it, but it does nothing to the localStorage.analytics_session_id .I also tried sending my custom properties object within the identify() call or the .page(), but this gets ignored:integrations {    Actions Amplitude {    session_id: 1647499028386   }} So the question is how could achieve clearing session id once the user logs out the app?Question 2 if Segment is session agnostic and leaves that to us to implement (at least it used to be before the analytics 2.0) how is it that Segment debugger shows the integrations.Actions Amplitude.session_id then?  The weird thing is there is no mention of SESSION in the sourc

2
L
Helpful Hero
1 year ago
juliana
julianaNew Member
asked in Data Instrumentation

Appsflyer install doesn't match

Hello! How to determine what is the reason for not matching appsflyer Install events? What parameter from both systems is used for matching? Can ATT status “not determined” be the reason for that matching doesn’t work?How to check if these events are coming to amplitude and waiting for matching?  

4
juliana
1 year ago
M
munkyuNew Member
posted in Data Instrumentation

Traffic #s from Chinese traffic sources differs quite big between GA and Amplitude

Hi, everyone. We have a problem with Traffic from China. Traffic #s from Chinese traffic sources differs quite big between GA and Amplitude.Is it related to something like the Amplitude IP block issue from the Chinese region as well?Thx :)   

1
Jeremie Gluckman
Team Member
1 year ago
Y
yaqiNew Member
posted in Data Instrumentation

longitude and latitude in Ampitude

https://help.amplitude.com/hc/en-us/articles/215562387-User-property-definitionsIn the doc, it says the longitude and latitude of the users would be tracked automatically however when I checked in chart, it all shows None. How can I turn on the location tracking?  

3
Jeremie Gluckman
Team Member
1 year ago
F
FerNew Member
asked in Data Instrumentation

How To Setup European Data Residency

I would like to now where I can find the full information about how to setup the EU data residency. (payed account)So far this is what I have found:https://developers.amplitude.com/docs/javascript#eu-data-residencyFor EU data residency, project need to be set up inside Amplitude EU and SDK initialized with api key from Amplitude EU first.https://help.amplitude.com/hc/en-us/articles/360058073772#view-and-edit-your-project-informationSettings > Projects > [NAME of the  project]API Key: This is the project’s API key, used for calling Amplitude’s APIs. Only Admins and Managers can view the API Key.But I think I am missing something 

2
Z
Team Member
1 year ago
L
Helpful Hero
luigi7upHelpful Hero
asked in Data Instrumentation

Best approach to differentiate navigational from user actions events

Hi everyone! We’re using Segment and Amplitude for our product analytics in a single page application.I’d like to separate somehow our actions based events (clicks, submits, hover...) from the navigational ones (when the route changes) to be able to leverage the path finder analysis and other analysis where we’re just trying to figure out what are the most common navigational patterns.  Ee’d like to make it pretty easy to reverse engineer paths to a certain Goal by specifying the Goal event as the final one and then analyse the previous navigational eventsSo, are there any best practices around this topic or should we use a custom event property like type or category like this:Clicked Menu Item { item: “home”, category: “click” } Viewed Homepage { category: “view” } Clicked Menu Item { item: “pricing”, category: “click” } Viewed Pricing Page { category: “view” } Clicked Menu Item { item: “cart”, category: “click” } Viewed Cart Page { category: “view” } Clicked Add To Cart { category: “

1
SheenaGreen
Super Helper
1 year ago
G
garrettg123New Member
posted in Data Instrumentation

Anonymous user data not showing up in event stream once identified

The anonymous events are showing up in the User Lookup (eg. Viewed Login Page), but when I click on the anonymous ID, it shows their userID and doesn’t show any events from when they were anonymous (only after they are identified).

2
Jeremie Gluckman
Team Member
1 year ago
N
NolwwwNew Member
asked in Data Instrumentation

Event reconciliation with Amplitude

Hello ! I have a web app on which there are:Anonymous users that navigate without providing any information (all we have for Amplitude is the device_id) Users that gave their e-mail address to get things such as resources (PDFs, videos, ...) (we now have device_id and email) Logged users (we now have device_id and user_id) I know we can use the user_id to reconcile all device_id, but I have some additional questions: If the user connects on two different devices (and thus have two device_id aaaa and bbbb), will Amplitude reconcile the two device_id, as long as there is the user_id associated with both device_id? (I assume that’s the case, but I just wanted to make sure) Can I use the e-mail address to reconcile events? For example, if I have 10 events with only the device_id (= aaaa), and one event with email (example@gmail.com) + same device_id (aaaa), can the e-mail be used to reconcile the events having device_id aaaa? If I have 10 events with session_id aaaa and e-mail example@gmai

5
Jeremie Gluckman
Team Member
1 year ago
X
Well-Versed
xiaomeng.zhangWell-Versed
asked in Data Instrumentation

why a user have two device_id

Hi, guys.I notice a user have two device_id, but I don’t know why. can you help me?follow is user link: https://analytics.amplitude.com/carsome/project/335956/search/amplitude_id%3D368157807133https://analytics.amplitude.com/carsome/project/335956/search/amplitude_id%3D369928101669

6
A
1 year ago
A
Antranik Andreh KiloyanNew Member
asked in Data Instrumentation

Defining a Cohort of people who have not done a particular event

How can I define a Cohort to group people who have not done a particular event. For example we have an event that allows people to download a file, but I want to group the people who have not downloaded the file.Here, the event defined by us on Amplitude is “download_file”, but we want to group users who have not done the latter event.

6
A
1 year ago
G
Novice
GnomemayrcyNovice
asked in Data Instrumentation

Events stack in the payload

There is a website with Amplitude JS SDK installed. Hits are being sent to my custom server  and then redirected to the amplitude. To do so I’ve set ApiEndpoint parameter for init method. The thing is, when I fire a few events one by one, each hit contains data about the event it was fired by and all the previous events within current page load (if the page is reloaded it starts from the beginning again)For example, I fire the first event “Click button”, payload contains only data about this event. Then I click one more time, so “Click button” fires again. In this case payload contains info about the first “Click button” and the previous click and so on. If there are 50 events, last payload would contains all of them. What could be a cause of this issue? 

5
G
Novice
1 year ago
REM5 Studios
Well-Versed
REM5 StudiosWell-Versed
asked in Data Instrumentation

Completely Unable to Ingest Events With No User ID (HTTP API V2)

Hello! I’m using Amplitude HTTP API v2 for a WebGL project, where users are anonymous. The Amplitude documentation clearly states “Don't set the user ID if there isn't one.” So, I did that, but whenever I upload an event without a user ID I get this error: 400 Bad Request:{    "events_with_missing_fields": {        "device_id": [            0        ],        "user_id": [            0        ]    },    "code": 400,    "error": "Request missing required field"} So, then I tried to send an event with the user_id set to an empty string and got a different error (also happens if “null” is sent): 400 Bad Request:{    "code": 400,    "events_with_invalid_ids": {        "user_id": [            0        ]    },    "error": "Invalid id provided: omit the user_id or device_id field if they are unknown"} This is quite the conflict. The HTTP API v2 appears to be completely unable to ingest events that don’t contain a user ID. Could someone from the Amplitude team please fix this issue on the back-

6
Denis Holmes
Team Member
1 year ago
M
maximuss24New Member
asked in Data Instrumentation

Amplitude as a MMP

We are looking for an MMP (Mobile Measurement Partner) for our Apple Search Ads campaigns. Could Amplitude be such an MMP? Are there any such cases?

3
Denis Holmes
Team Member
1 year ago
devyhappy5
devyhappy5New Member
asked in Data Instrumentation

How to Download Session Data

I want to download session data but haven’t found the feature, what I found was just downloading the user data. How to download session data? Thank you

5
devyhappy5
1 year ago
G
guy.tsurNew Member
asked in Data Instrumentation

Grouping users for analysis

Hi there,We are a SaaS B2B company, and as one, we have group of users that work for the same client (for instance 5 users all work for company A and using our platform).I want to see this 5 users who work for the same company, as 1 user. For example, I would love to do a Stickiness review, that will say “Company A”, and will tell me on how many days a user from company A has performed a certain event (this mean that even if it was a different user each day, this will show 100%). The “group by” doesn’t seem to work, as it show “the average among the users from company A”. Appreciate any help.Thanks.

1
Nadia
Team Member
1 year ago
Jeremie Gluckman
Team Member
Jeremie GluckmanTeam Member
posted in Data Instrumentation

Ask Me Anything about CDI with Arpit Choudhury, Founder at astorik

Join us on Tuesday, March 15th, 2022 for an AMA with Arpit all about CDI. Getting customer data infrastructure (CDI) right is key to a successful product-led growth strategy. Product and growth professionals need to understand CDI to derive insights from data efficiently and act upon those insights effectively.To that end, Arpit Choudhury the founder of astorik (a community for folks exploring the modern data landscape,) is answering your questions about CDI! Please be sure to send in your questions for Arpit by posting to the comments. See you on March 15th at 9 am PT, which is when @arpitc will be back here to answer your questions live!  Here are a few articles to review before the event. How to Collect Behavioral Data? A Guide for Data Engineers and Analysts | Airbyte What Is a Modern Data Stack for Growth? RSVP here!  

25
arpitc
Experienced
1 year ago

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