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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,545 Topics
  • 3,921 Replies
1545 Topics
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Osnat PerlmanNew Member
asked in Data Instrumentation
Data table capabilities

Hi, I'd appreciate your help.I'm using a data table to build a funnel dashboard. I chose to use a data table because it combines different events from different users that form a single funnel. Unfortunately, I'm currently exporting the data to Excel and working on it manually because I haven't been able to do the following within the product:Visually highlight (e.g., different color) columns that meet certain conditions (i.e. columns which aren't include value, "-"). Create additional columns that are mathematical calculations based on other columns.Are these options available, and could you assist me?Many thanks, Osnat 

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1 month ago
Jonathan Callahan
Conversationalist
Jonathan CallahanConversationalist
asked in Data Instrumentation
Is there any way to filter a report by a value?

I have a report where there are two group bys. This creates a lot of noise in the report, I want to show only rows where the value in column x is greater than a certain threshold.   There are other situations where this would also be very helpful. I haven’t seen any way to do this. As far as I’m aware, most event visualization tools have some functionality similar to this.

230
Jonathan Callahan
Conversationalist
1 month ago
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Anil PawarNew Member
asked in Data Instrumentation
Amplitude events data missing

Hi team,We have following queries regarding amplitude event counts:There is difference in amplitude monthly events shown on project page vs events counts extracted in a dashboard created on amplitude.   What all events I can expect to be missing from amplitude, for our use case, we have been missing few events from amplitude that have actually been clicked by the users {we can have two sources of data(amplitude and backend db) and there’s a mismatch, where amplitude data is lesser than original}Regards,Anil

270
A
1 month ago
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Shiva MahnaNew Member
asked in Data Instrumentation
How soon the deleted events reflect in the dashboard

Hi all.My team has exceeding the Event properties limit in our account and no new properties which are being added are getting fired.We have identified a few events which can be deleted that will bring us back down in the properties limit.I just wanted to know if we delete the identified events and their properties, how soon will they be reflected in the account and what can be the easiest fastest way to start tracking again.We are using a free account, should we create a new project or will deleting the events help?

1363
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Team Member
1 month ago
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jakeNew Member
asked in Data Instrumentation
How to see Cohort data past the 30 day limit?

Seems very odd that a platform as advanced and expensive as Amplitude doesn’t seem able to look back more than 30 days in the cohort population over time. Is there no way around this? Please don’t answer with In cohorts you can look at a max of 365 days(one year). Is this what you are looking for: https://analytics.amplitude.com/demo/cohort/0c8vzfh?source=redirect%3A+cohort+created which is the only answer i’ve seen given by support agents on this forum. This is absolutely not the answer i’m looking for! I quite simply want to see our active user number from September but cannot find a way to do so… I can only see cohort population for the past 30 days and there appears to be no way around this nor any chart that helps with this (presumably) very simple task. I might also add, the lack of proper customer support (no phone number, no email, no chatbot) is pretty appalling for a company that’s raised $300m!

3754
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1 month ago
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Nikunj ChawlaNew Member
asked in Data Instrumentation
Error when trying to install the session replay plugin

Hi, I am getting an error when trying to install the session replay plugin for amplitudeThe error is as follows:  Property 'setup' in type 'SessionReplayPlugin' is not assignable to the same property in base type 'DestinationPlugin<CoreClient, Config>'.  Type '(config: BrowserConfig, client?: BrowserClient | undefined) => Promise<void>' is not assignable to type '(config: Config, client: CoreClient) => Promise<void>'.    Types of parameters 'client' and 'client' are incompatible.      Type 'CoreClient' is missing the following properties from type 'BrowserClient': init, setTransport, getUserId, setUserId, and 6 more.Versions used"@amplitude/analytics-browser": "^2.8.1","@amplitude/analytics-types": "^2.5.1","@amplitude/plugin-session-replay-browser": "^1.4.1",

22211
liuaud
Well-Versed
1 month ago
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Helpful Hero
kavithajayaramHelpful Hero
asked in Data Instrumentation
Deciding Existing Project versus New Project for New Product

Hello Data Enthusiasts, I want to understand on how to make a choice between creating a new project versus using an existing project if we are rolling out a new product.We may reuse a lot of events from the existing product(A) into the new product (lets call it B) (sometimes the new product may trigger these events at different points though)We will also have some events that are mutually exclusive for the B and not applicable to A and vice versa.If we were to add a event property that says source= A or B and attach it to all events i in the current project, we could differentiate the usages and triggers of these 2 products.Also, B could still benefit from a few insights on usages from A that sends events to the existing project.Is there any disadvantages to consider if we continue using the same project for the new product B?Thanks in advance for all your inputs.

271
Yuanyuan Zhang
Team Member
1 month ago
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Jen KraneNew Member
asked in Data Instrumentation
Amplitude merges CSA users with actual users

We have sales people who can use a link to do things on behalf of a customer.  When they do that, their data gets merged with the real customer session.  Is there a way to say that certain people’s amplitude IDs are never merged?  It makes tracking real users really difficult.

221
liuaud
Well-Versed
2 months ago
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moons MoonNew Member
asked in Data Instrumentation
An error occurs when creating the HTTP API

 

641
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2 months ago
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SqueezeTechNew Member
asked in Data Instrumentation
Events not showing up when migrating to latest AmplitudeSwift sdk

We have migrated our iOS app from the old sdk to the latest AmplitudeSwift sdk and the events no longer show up on the dashboard. After enabling the debug logging, we see that that flush events are failing.  Debug: Skipping migrateInstanceOnlyStorages based on STORAGE_VERSIONDebug: Installing NetworkConnectivityCheckerPlugin, offline feature should be supported.Log: Start flushing 2 eventsLog: Start flushing 30 eventsLog: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Start flushing 30 events We just see thousands of the same “Existing upload in progress, skipping” and “start flushing” over and over again. Any thoughts on why the flush is not successful?

701
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2 months ago
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Jeff KaminskyNew Member
asked in Data Instrumentation
How to import Typeform Data into Amplitude?

Hi, I would like to import data from Typeform into Amplitude. Also trying to tie Mailchimp data into Amplitude. Has anyone figured this out?

301
sydney.koh
Team Member
2 months ago
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parisetflorianNew Member
asked in Data Instrumentation
Impossible to get an API key for Google Ads

Hello,Anyone managed to get the Google Ads Events and Users destination to work?It’s been two weeks of back and forth exchange with Google to obtain a Google Ads API key, to finally receive this:​​​​ Here’s why I need to get this integration working:I have been reporting conversion to Google Analytics (including the session_id and gclid) Unfortunately, while this works great to report conversion to Google Analytics, they are somehow ignore by Google Adwords automatic synchronisation with Google Analytics. It seems that reporting conversions using the gclid through the Google Adwords Events and Users destination is the only way.  Would love help here… Reporting conversion has never been so hard! 

821
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Community Manager
2 months ago
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ArmandopdwNew Member
asked in Data Instrumentation
Google Ads (Event Stream) - Developers Token

Hi, Has anyone gotten the Google Ads (Event Stream) to work? My clients are not able to obtain a Google Ads Developer Token for the Amplitude destination. This is the response by Google:We are unable to grant your request for a developer token to be used with a third-party tool that you do not manage. This is a violation of the Google Ads API Policies, and is not a permissible use case for API access.A developer token is a means to enable your application to connect to the Google Ads API. This token must belong to and be managed by the developer responsible for building and maintaining the codebase of the app.You should not share your developer token with another entity whose codebase you don't manage. Additionally you should not build your app in a manner that requires clients to obtain a developer token for it to be used. Therefore, it seems to me that the Google Ads Developer Token isn’t meant to be used like this ? I know that Amplitude changed their authorization method quite rece

421
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Community Manager
2 months ago
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Anna OannaNew Member
asked in Data Instrumentation
Stucked on "Get started"

I am trying to set up amplitude, I added amplitude ios sdk to my project, but I can't proceed and stucked on screen with "Set up amplitude". I see "Listening" for “Verify your installation in realtime”, but events don’t come. This is my code in iOS project: class AppDelegate: NSObject, UIApplicationDelegate, UNUserNotificationCenterDelegate {    func application(_ application: UIApplication,                     didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey : Any]? = nil) -> Bool {        let amplitude = Amplitude(configuration: Configuration(            apiKey: "9daef15edc05ef5dfda83709edb54080",serverZone: ServerZone.EU, defaultTracking: DefaultTrackingOptions(                sessions: true,                appLifecycles: true,                screenViews: true            )        ))}And this is what I see for one hour already  

661
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Community Manager
2 months ago
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TSI_BrittanyNew Member
asked in Data Instrumentation
Trying to add Segment as a Source - Next button stuck

Hi,I’m trying to connect Segment as a Source, but something is not working and the UI isn’t making it clear as to what the issue is. I’ve correctly copied over the API keys and Secret. Sent test events. But the next button in Amplitude won’t advance.

322
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Community Manager
2 months ago
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mooselliotbandlabNew Member
asked in Data Instrumentation
Experiment exposure only sent first time

I’m trying to validate my experiment’s setup by making sure an exposure event is being sent each time experiment.variant() is being called. I see that it sends through the first call, but subsequent calls do not send an $exposure event. Is this the expected behaviour?On the other hand, I see that flags that are feature flags (instead of experiment flags) are able to send $exposure events every time.Could I be missing something here?

322
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Helpful Hero
2 months ago
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Daniil KhomenkoNew Member
asked in Data Instrumentation
Dashboard Rest API filtering by Server upload time doesn't work

I need to filter event by Amplitude user property Server upload time, so i use such params:params = { "event_type": "Page_view_PAD", "filters": [ { "subprop_type": "user", "subprop_key": "Server%20upload%20time", "subprop_op": "greater", "subprop_value": [ "2024-08-15 11:57:56" ] } ]}Response is ‘HTTP 400: Bad Request’.When i filter by another property, it returns correct data.I tried to use property name without URL-encoding:"subprop_key": "Server upload time"But it also doesn’t work.Please, help.

382
D
2 months ago
J
JM44KOMNew Member
asked in Data Instrumentation
Setting User Properties using the Amplitude tag template for Google Tag Manager

Hi, I would like to set up Amplitude so that when users view a page in my web app, I automatically set user properties (for things like user’s plan name, company name, etc.) before the pageview event is fired. That way, those user properties are passed along with the pageview event.I’m using Google Tag Manager to fire my Amplitude tags and I’m using the Amplitude Analytics Browser SDK tag template to configure the tags. I am currently using the “Initialize” tag type which comes with an option to enable default tracking (for page views, etc.) This seems to work well in terms of tracking pageviews. However, there is no option to set user properties through this tag type.The Amplitude tag template DOES have another tag type called “identify” which is specifically intended for setting user properties. I tried adding this tag. However, since the “initialize” tag both initializes Amplitude AND sends pageview events, it means that I’m unable to set the user properties before the first pagevie

380
J
2 months ago
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M ZhaoNew Member
asked in Data Instrumentation
What is the point of having multiple sources within the same library?

So in this example I have 2 names created after clicking “Add Source” and setting up a second HTTP API sourceBut after clicking into both of them, the contents of the setup instruction for both sources are the exact same. Going into the documentation for the HTTP V2 API doesn’t give me an answer on how to have the caller of the api differentiate between which source to go into either. Is it the plan.source? This leads me to believe that as long as I call the api endpoint with the api key, regardless of whether I’m sending the event data from a terminal, or from a server, or somewhere else entirely, as long as I’m making an http call it will all be grouped together under the same “source”.So why even bother setting multiple sources up in the same library if there’s no difference between them and thus no way for me to explicitly declare which source I want to hit? EDIT: Ok after some light testing it seems that it was indeed plan.source that will help us differentiate between the two. Bu

351
eddie.gaona
Team Member
2 months ago
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IaiNew Member
asked in Data Instrumentation
I can't see my environments in Amplitude

We're seeing an "Environments" menu item in the amplitude help docs but we aren’t seeing the “Environments” menu item in our Amplitude data dashboard. We’d like to have a separate test and production environment. Is there something we need to do something to enable it?Our dashboard:The Amplitude help document:  

1432
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2 months ago
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ivstasNew Member
asked in Data Instrumentation
Proper way to load Amplitude SDK via script

So, browser sdk 2 documentation states that the way to load SDK is just to reference script:<script src="https://cdn.amplitude.com/libs/analytics-browser-2.10.0-min.js.gz"></script><script>    window.amplitude.init("AMPLITUDE_API_KEY", {    autocapture: { elementInteractions: true }});</script> However, all other places I saw imply on having a script with that manually inserts <script> tag using javascript, while doing lots of other stuff like checking for double-initialization (See “installing via script loader” section of npm package description)What is the proper way to go?If it’s the 2nd one, what are all these things that this script do?

490
I
2 months ago
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Max FriedmanNew Member
asked in Data Instrumentation
Retroactively applying initial_utm_medium

Hi, I’m trying to create a data table that shows the breakdown of 4 different segments in a cohort of 1,000 users. I’m grouping it by `initial_utm_medium`, but the first event (SMS sent) is returning (None) for all users, regardless of whether they later visited the site and got assigned a utm_medium or not.Is it possible to group by something that was set later in the user journey? It would be helpful to be able to filter in this way.

341
sydney.koh
Team Member
2 months ago
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Illia SokalauNew Member
asked in Data Instrumentation
How can I delete events where a specific property doens't satisfy the condition?

I have a property like “app_version” and want to delete all event where “app_version” is less than “2.0.0”. I read about data filters, but I need to delete existing data to prevent duplications.

421
Saish Redkar
Expert
2 months ago
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Ido PerachNew Member
asked in Data Instrumentation
Adding S3 data source is not working

Hello,I encountered an issue in adding additional data source from S3.the error I get:   for context I have another source from the same bucket that is currently working. When I looked into the source of the problem I took a look at amplitude’s docs:amplitude docs - S3 import guideIn the policy that is there it seems that the S3 integration need the following: s3:ListObjects but s3:ListObjects is deprecated, the error from the policy editor in AWS: I would like to know if this is the cause of the problem? could it be on amplitude’s end?the currently running source is working fine. Thanks for any help in advance!  

1161
B
2 months ago
A
Andrew TremblayNew Member
asked in Data Instrumentation
Time specific user properties with events

Our team is trying to understand how our events interact with the Identify API over time.  We understand that the identify API intercepts events from the given image in the doc:What we’d like to understand is the sync user properties step works, specifically how the Identify API handles user properties for events that we backfill.Imagine the following scenario for a given user (all times in universal standard time): 1. at 4PM 01/01/2024 : We send Event A for User 1: `{ time: 4PM 01/01/2024  }`2. at 5PM 01/01/2024 : We set the Identity for User 1 `{ foo: “Bar” }`3. at 6PM 01/01/2024 : We send Event B for User 1: `{ time: 4PM 01/01/2024 (BEFORE we set the identity)  }`4. at 7PM 01/01/2024 : We send Event C for User 1: `{ time: 7PM 01/01/2024 (AFTER we set the identity)  }`Our goal is that Event A and Event B should NOT have a user property `foo: “Bar”` set for the user, and Event C should.From the documentation here, We think this second sentence may be incomplete (there is no following

631
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Novice
2 months ago

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