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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,596 Topics
  • 3,989 Replies
1596 Topics
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GauchoNew Member
asked in Data Instrumentation
Wordpress - Logged in user as UserID

Hello, I am using the wordpress plugin but need to add more user instrumentation. Is there a good source to create the header code to accomplish the following?Map Wordpress user email to Amplitude UserID Map User First name to Amplitude User Property Map User Last  name to Amplitude User Property Map Wordpress User Meta value “Company” to Amplitude User Property CompanyI’d like to start with this, and perhaps upgrade Amplitude and use “Company” as a group ID to aggregate activity.

341
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1 month ago
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Experienced
Daniel at JodooExperienced
asked in Data Instrumentation
Can't add MailChimp as a source

We were trying out connecting the marketing automation tools and faced some problems.I tried adding MailChimp as a source. After verifying the connection with my admin account on MailChimp, the notification said it was successfully connected. But it was not correctly connected as a source. Instead, it was a destination. I tried a couple of times, but MailChimp always added as a destination.I recorded what I did step by step; please help me add MailChimp as a source.https://www.haolu.com/share/V0WRHE4VAR/8553b6cf3a83843e4d96ba71427460ec

384
T
Team Member
1 month ago
K
Peer Moderator
kornelius
asked in Data Instrumentation
Derived property on array properties

Hei,  How can I create a derived property that evaluates an array event property?I have this clause in my derived property:IF( PROPERTY('array_property', 'event')>10000000, "bigger", "smaller")Will this chek every array element or just the first or the sum? If I segment by the redirved property with total events, will it be applied once per event or per array element?

241
sydney.koh
Team Member
1 month ago
J
Jack LinNew Member
asked in Data Instrumentation
"New Users" event

Hi, I have a question about the “New User” event. Essentially, I would expect this event only get fired/recorded once for each unique user?However, I am seeing there are users who performed/recorded the “New User” event more than once. This does not seem to make sense for me.I did some researches on the documentation/discussion on “New users”  and I think the most relevant discussion would be the link below but I did not find it very helpful, some additional help would be nice. Thanks!  

282
liuaud
Peer Moderator
1 month ago
K
Peer Moderator
kornelius
asked in Data Instrumentation
Mark event as passive

Hi, I have a “logged in” event. For some clients this is a very active action. For some, there is an auto login in the background, making this a passive action.Is there a way to mark the event as passive in the client or have two versions of the event without creating another event? I would not like to have 2 different logged in events. Thanks a lot!

201
Yuanyuan Zhang
Team Member
1 month ago
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luke SiegertNew Member
asked in Data Instrumentation
How to import and sync existing users form database into amplitude without "User Profile API"

Hi everyone,Luke here with Goodie Bag - a startup connecting surplus food to customers at a discounted price.We're new to Amplitude and just installed it. We are on the scholarship program but just learned that we don’t have access to the “User Profile API”. My understanding is that we need this API in order to import and sync existing users with their appropriate properties from our database to amplitude. Any chance anyone knows a workaround for this?Thanks!

280
L
1 month ago
M
Novice
Maciej ZiolkowskiNovice
asked in Data Instrumentation
What does `Views` number in the items list actually count?

Hi, I couldn’t find the answer in the documentation myself so I am asking here. When we look on the items table, there is a Views column showing a number. What does it actually count? Does it count the number of times somebody opened an item? Is there any timeframe applied (e.g. last 30 days). Does it count the views from guest users that got a share link to the item?

707
liuaud
Peer Moderator
1 month ago
A
Andrey LNew Member
asked in Data Instrumentation
How to find number of DAU who performed special event at least few times before within fixed number of days?

Let’s say I have an event X.I would like to see a line chart with the number of users who:Performed this event at the each dateANDPerformed the same event at least K times within previous N days from the date? For example. Today is October 21st. Today I have 100 users who performed the event X today and also performed this event between Oct 14 and Oct 20. At the same chart I can see 200 users who performed the event X yesterday (Oct 20) and also performed this event between Oct 13 and Oct 19. Etc.

325
Yuanyuan Zhang
Team Member
1 month ago
S
Sam JeffressNew Member
asked in Data Instrumentation
Session Replay not displaying

Hi, we're trying to use the Session Replay service on the Starter plan. We have Session Replay enabled and sampling set to 100% of the traffic for our project. Data is coming into the service, we can see successful requests in Ingestion Monitor https://app.amplitude.com/analytics/{our-org}/session-replay/monitor for our app but in the Session Replay page https://app.amplitude.com/analytics/{our-org}/session-replay it is showing 'Watch your first session replay'  We are currently using Segment to track analytics through to Amplitude, so are using @amplitude/session-replay-browser and have set Segment to prefer anonymous ids as outlined https://community.amplitude.com/data-instrumentation-57/amplitude-device-id-vs-segment-anonymous-id-vs-google-client-id-1608 import { AnalyticsBrowser } from "@segment/analytics-next"import * as sessionReplay from "@amplitude/session-replay-browser"let analytics: AnalyticsBrowser...const anonId = analytics.instance?.user()?.anonymousId() as stringawait se

1173
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1 month ago
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Seoyoen RouNew Member
asked in Data Instrumentation
How is session time calculated?

How is the session time in User Sessions Chart measured?Is it calculated by the time difference between the start and end event in the User Streams line? For example, as shown in the attached image, if a start event occurred at 11:55:03 and an end event occurred at 12:05:18, would the session time be measured as 10m15s? Or Is there any other method of calculating the session time?  

150
S
1 month ago
S
Seoyoen RouNew Member
asked in Data Instrumentation
Session Interval exceeds 1 hour

I have a question about Track sessionsIn the User Streams, there are sessions where the interval between events exceeds 1 hour. The session settings for the project are set to default. Why is this happening?  

220
S
1 month ago
S
Seoyoen RouNew Member
asked in Data Instrumentation
How are "Dotted" events (not connected by lines) counted as sessions time?

I have a question about User Sessions.In the User Streams, there are sessions that are not connected by a line.Are these sessions counted in the User Sessions Chart? If they are, how is the session time calculated?  

170
S
1 month ago
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jason472New Member
asked in Data Instrumentation
Custom "Any Event" with specific data source

Hi,Is there a way to use the default amplitude event “Any Event”, but filter out events that are not coming from specific data source?In my case, I am creating a cohort and I want to use any events from my React Native SDK only, and exclude events coming from RevenueCat (data source)I tried creating a custom event, but I don’t see any way to filter by data source, even though if I click on the specific event, it says the “sources” as React Native SDK, or HTTP API.

250
J
2 months ago
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WilliamNew Member
asked in Data Instrumentation
Get is user has opted out

So we wanna have Amplitude up and running and have installed the SDK2 https://amplitude.com/docs/sdks/analytics/browser/browser-sdk-2. In order to have it we need a Cookie consent banner where the user can optOut if needed. Now after we call    amplitude.setOptOut(true);, we wanna get the information that the user has opted out. Isn’t there any support from the SDK that we can get this information or do we need to manually ourselves handle this?From my point of view it would be nice with “amplitude.getConsent()” that would return true/false depending if the user has actively called amplitude.setOptOut(true) 

370
W
2 months ago
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Emily-MNew Member
asked in Data Instrumentation
How do I allow certain users access to a specific project?

How do I grant access to specific projects for certain users?  Or put another way:  How do I limit the projects certain users have access to? I have a subset of users that I want to grant access to only a specific project.  I do not want them to be able to access/see other projects in our organization. I’ve not been able to find a way to do this and documentation appears sparse on this use case, though it seems like it should be pretty straight forward.  Any insights welcome!  Thanks!

5024
A
2 months ago
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TylerNew Member
asked in Data Instrumentation
Autocapture for React Native

Is this feature supported yet in the React Native SDK? I see docs for Android & iOS but nothing for RN:https://amplitude.com/docs/get-started/autocapture

1182
E
2 months ago
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GelleroNew Member
asked in Data Instrumentation
Issue with Device_ID Changing Frequently Across Sessions

Hi everyone,I’m facing an issue with the Device_ID of our users. Normally, the same device should retain its ID for each event it triggers, but with our users, the Device_ID changes almost every time they start a new session in our mobile app. This causes a tracking problem, especially when the user hasn’t logged in yet.For additional context, based on previous discussions on the topic: we are indeed using the SDK, and we haven’t configured any step that would trigger a regeneration of the Device_ID.Does anyone have any insights on how to prevent the Device_ID from regenerating across sessions?Thanks in advance!

540
G
2 months ago
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Juan OspinaNew Member
asked in Data Instrumentation
Empty subprop value on a filter using the Event Segmentation endpoint

Hi, I’m currently trying to integrate Amplitude’s API with an app on Bubble.io to get interactive dashboards which do not exist on Amplitude (only the events data is on Amplitude). However, I’m blocked because of some filters I should add that could have empty values in Bubble and should be ignored in the call. Is there any way to assign the subprop value within the call for the filter to take any subprop value? This is what my API call currently looks like:https://amplitude.com/api/2/events/segmentation?e={"event_type":"[event_type]","filters": %5B{ "subprop_type":"event", "subprop_key":"microsite","subprop_op":"is","subprop_value":%5B"[microsite]"%5D}%5D}&start=[start_YYYYMMDD]&end=[end_YYYYMMDD] Please note that the dynamic values are included between brackets (due to Bubble’s syntax), while the brackets from the object syntax are URL-encoded as %5B and %5D for [ and ] respectively. The value which might be empty is the one for the “microsite” subprop.

300
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2 months ago
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Oleg MamchychNew Member
asked in Data Instrumentation
One event doesn't appear in Amplitude

Hello Amplitude community. I have encountered a very strange problem with one event (at least I discovered only one so far) not being delivered. All the events are fine but one in particular doesn’t work. The example of the payload that is sent is below. All the other events differ with “event_type” only are seen in amplitude except this analytics_overview_view one. Do you have any ideas why that an happen?{ "body": { "api_key": "REDACTED", "events": [ { "device_id": "***", "device_model": "Mac OS", "event_properties": {}, "event_type": "analytics_overview_view", "ip": "***", "language": "en-GB", "library": "segment", "os_name": "Mac OS", "os_version": "127", "platform": "Web", "session_id": ***, "time": 1728649657821, "use_batch_endpoint": false, "user_id": "***", "user_properties": { "$set": { "referrer": "***" }, "$setOnce": {

250
O
2 months ago
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Hayata SuenagaNew Member
asked in Data Instrumentation
How to use Amplitude on Edge runtime

I tried to use Amplitude Node SDK on Vercel Edge functions. However, I'm receiving this error:Can't resolve 'http'I'm assuming that Amplitude Node SDK might not be compatible with edge runtime. Is there a SDK compatible with the edge runtime?

781
Y
2 months ago
J
jdavchevNew Member
asked in Data Instrumentation
What boundaries doe project and spaces create in amplitude?

I read manual, academy, and community topics and I still cannot 100% wrap my head around what exactly project boundaries are?My current understanding. Project boundaries:events (including sources & destinations) each event is persisted per project. I guess that’s the case as it’s even recommended to have test vs production projects in place to not pollute with wrong events event plans event naming conventions reports & dashboards (with the relevant events they are based on from within this project) access levels of amplitude users the imposed limits (e.g. num events, num event properties, num user properties) session definitionSpaces boundaries:absolutely no idea what those are and useful for. Does this go across project and you can essentially organize/bookmark different dashboards/charts ?

260
J
2 months ago
A
Adonis TseriotisNew Member
asked in Data Instrumentation
How can we backfill historical user data after migrating from GA4 to Amplitude to preserve user history?

We recently migrated from Google Analytics 4 to Amplitude, and all of our users are now being considered as new, even if they're existing users. We'd like to maintain the continuity of our user data. Is it possible to import historical data or backfill key interactions to preserve user history? If so, what's the best approach to do this, especially for the most important user actions? Are there any limitations or best practices we should be aware of when attempting this kind of data import?

310
A
2 months ago
A
Adriano AraldiNew Member
asked in Data Instrumentation
Users not tracked in Users & Sessions

Hey everyone!We recently started using Amplitude (on the Free Starter plan) for our company however I’ve already hit a bit of a snag. Some of our users, including myself, are no longer being tracked “Users & Sessions”, hence I can’t QA the journey against the events I’d like to track in my plan.The weird part is, we used to see tracking data for these users up until a couple of weeks ago, but now it’s as if they’ve vanished from any browser they use. Has anyone else experienced this issue? Any ideas on what might be causing it and how to fix it?Thanks a ton for your help! 😊

831
C
2 months ago
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Celine MituNew Member
asked in Data Instrumentation
Some users are not tracked at all - but I see that some are

USING CHROMEMy user, for example, is not creating any events - it's like the Amplitude tracking doesnt exist. I can see this in the Amplitude extension and in Amplitude live events. My user just never appears when I'm using a normal tab.BUT if I do the same in an anonymous tab and login in my platform, then my user is tracked.  I don't understand if this is related to cookies, but it shouldn't be. My trackings always work in the Amplitude websites and in the other platform that I used to work on.  Why is this now working? I'm afraid I'm missing other users' trackings. Like, this is literally happening, because a client sent me a screenshot of their screen when they were using our product, but they werent showing in the Amplitude events. But again, I can't understand why some doesn't work. I can see events being generated for some users, but I know for sure that we are not tracking all of them.

570
C
2 months ago
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deweynNew Member
asked in Data Instrumentation
UnknownError: Database deleted by request of the user error from Safari Mobile UI customers

Hey folks, my application is consistently receiving this error from customers who are using mobile browsers using the AppleWebkit engine - almost exclusively Safari Mobile UIUnknownError: Database deleted by request of the userI’ve tried to reproduce the error by using the app on Safari Mobile view and also using the actual Safari Mobile browser on an iPhone but had no luck.Could I get some assistance on identifying the underlying issue and potential solutions that folks have implemented? Thank you!Deweyn

1321
sydney.koh
Team Member
2 months ago

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