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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

1,599 Topics
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1599 Topics

Georges LegentilNew Member

asked in Data Instrumentation

Just the sum of a user property

Hello, I am new to Amplitude and I want to get the maximum from it.I have a simple scenario where I define some basic user property.For a number property, is there a simple way to get the sum of this property for all users.Let’s say:User 1: user_property = 1User 2: user_property = 3Display the total user_property=4Thank you!

heyseyiNew Member

asked in Data Instrumentation

user does not appear in segmentation

I have a new user that was previously anonymous but signed in as was assigned a user id. If I create a New User chart, I see the user from the user stream, navigate to the user lookup page.However, when I create an Any Event segmentation chart that should include the user based on a recognized (logged in) user property, the user does not appear in the segmentation change for Any Event.Looking at the user in User Lookup i see the user property I’m attempting to segment on, however, when looking at the individual events in the stream or on the User Lookup page, none of the events contains the user property even it shows up under “… See all other user properties” Some additional information that may or may not be relevantThe user triggered 10 events within a 6 second timeframe. 8 of those events were anonymous.

Katja WittfothNew Member

asked in Data Instrumentation

Snowflake Data not correctly displayed in funnel visualization

Hi we synced the event data from Snowflake and via the user-look up I can see the events. But when I create a funnel chart for some reason, some users who do have let’s say onboarded event are shown as dropped on this step. Any idea why it would be the case?The events are synced as time based on created_at column as follows: SELECT event_type as "event_type", user_id as "user_id", time as "time", event_properties as "event_properties", user_properties as "user_properties", created_at as "created_at"FROM SILO.ANALYTICS.amplitude_capital_funnel

Lucas AntunesNew Member

asked in Data Instrumentation

Help me understand the retention chart

I don’t understand this retention chart. To me, it doesn’t make sense that it could grow at the end like that, it should only decrease over time, no? Because if a retention at say week 14 of 35% means “35% of the users performed an event at or after 14 weeks since signing up”, then every week before week 14 must have a retention of at or above 35%.

ChristianSNew Member

asked in Data Instrumentation

Amplitude Event Explorer Chrome Plugin v1.0.1

Hello,we’re using a Domain Proxy setup (as described here).The “Amplitude Event Explorer” Chrome plugin (v0.3.6 at the time of implementation) wasn’t working, but I could fix it easily by adding our domains to a list in `background.bundle.js`.With the new version of the plugin, I couldn’t easily fix it.Is there “official” support for a Domain Proxy setup built-in the plugin? Is the source code available? (Couldn’t find any obvious repo in you github repo list) Any else hints for an easy workaround?RegardsChristian

Ana SuarezNew Member

asked in Data Instrumentation

how can I create an analysis that will notify me when a certain number of times that event has been reached by users?

I want a success bar to be created when the event is performed a specific number of times by the users.

alexp_veladaNovice

asked in Data Instrumentation

Can you implement the Braze integration if you are on a startup scholarship account?

We are about to select a CRM platform and I’d like to know: is there any limitation to integrating with Braze or similar tools if we are on a scholarship account? Thanks!

Dzmitry SeurukNew Member

asked in Data Instrumentation

For how long does the user stay identified? (React Native SDK)

I have a mobile app in React Native. I setUserId when user logs in or registers. I understand that during this session all sent events are personalized. But when user closes the app and opens it in 2 days, he does not need to login, so I do not setUserId manually. But amplitude session is new. I send events in new session. Are these events pesonalized? If yes, how does it happen? Is this data stored on client’s side? If yes, for how long is it stored there?

Varun DNew Member

asked in Data Instrumentation

GCS import is not working

Initially we tried to setup Bigquery source for import but we are blocked by an issue for which my colleague Aman has asked a question here: As an alternative method, I am trying to use GCS as the source. I have completed all the steps mentioned here: https://www.docs.developers.amplitude.com/data/sources/google-cloud-storage/In the Edit Import Config section, I am seeing correct sample data in Select File step and also after Configure Converter When I click on “Save & Enable Source”, I also get a feedback saying that “Successfully update converter” and “Source enabled” But after this, when I go to Events, I am not able to see any events from this source.When I go to General tab of the GCS source, status shows up as Disconnected and the Ingestion Jobs tab shows this: Not sure what the issue is here because in the sample data shown while editing the converter config, everything seems to work fine

Pawel AntoniakNovice

asked in Data Instrumentation

Tracking users in a mobile app (especially on iOS)

Hello, my client (a mobile app) has created an onboarding process in which the user goes through several screens, logs in, and then gives marketing consent and ATT (for iOS). I'm wondering, especially for iOS, if in this case we'll be able to collect data about his activities before agreeing to be tracked (ATT). As far as I know, no consent for ATT equals no transmission of the device ID to the vendor, and before logging in, the app doesn't have information about the email address, and no permanent user identifier is assigned as well.I think this is an important question, given that the market has been leaning towards privacy for quite some time now, and this will continue. And measuring onboarding is crucial in any product. How are you approaching this?Cheers,Pawel

vinit jainNew Member

asked in Data Instrumentation

Missing events: Error failed to fetch

We have implemented browser sdk 2.0 to track events from our website. However, we have noticed that for some website users, none of the events and even user data is getting captured in amplitude. Same code is working for other users. Due to same it’s not recording 100% events data. On checking the console we could see below error. Looking for guidance to resolve the issue.

Taewoong SeoNew Member

asked in Data Instrumentation

How to have an event performed by a unique visitor (who's not a user) added to our existing user's log

I built a meeting scheduler product where unique visitors can book meetings on a booking page that our user created. I want to tag an event that is fired/triggered when our user’s booking page is booked (booking click event) → I want this event to appear on our user’s event list, but currently I can only have it tracked on the event list of the unique visitor who booked the meeting. Does anyone know what the best way is to go about tracking this event?Essentially, if a unique visitor visits a booking page made by our user and books a meeting, I want this event to be fired and added to our existing user’s log (the user whose booking page is booked)! Any thoughts or ideas will be appreciated!

kavithajayaramHelpful Hero

asked in Data Instrumentation

Blocking events as per event property value

HelloIs it possible to block sending an event in amplitude when the condition of a custom event property value =x is met. For eg: block sending ‘application launch (event)’ when ‘app version( event property) =x’. In this case, ‘application launch' event should still get sent if ‘app version’ =’y’.Thanks in advance

Pawel AntoniakNovice

asked in Data Instrumentation

Conversion rate in Funnel

Hello Community,I have a question about funnel analysis: The funnel consists of 5 stages. When I analyze the first and the last, the conversion rate is different than when I analyze all of them. I expected that by including all intermediate events, I would see the same result + additionally drop-offs at the intermediate stages. Tank you in advance,Pawel

JanNew Member

asked in Data Instrumentation

How do I merge events (and by this move below the event type limit)

Until recently, we have accidentally created an event type for each page event instead of tracking the page id as a property. Now we moved over the event type limit. How do I merge or adapt past events to move below the limit?Appreciate any help!

Aleksandra KuryshevaNovice

asked in Data Instrumentation

No Api key in Projects

I am new to Amplitude, my organisation is using the Starter plan. We are using several projects for different platforms.I want to do the integration with the iterable. And I need the API Key for it, but projects have no API Key. It should be according to this instruction https://www.docs.developers.amplitude.com/analytics/find-api-credentials/ What I am doing wrong?

m.aliNew Member

asked in Data Instrumentation

Prevent query duplicate events

Hi I have some events got triggered multiple times from our FE apps such as payment events. Here are two events (Payed Contract) for the same product. How to prevent querying the same duplicate events? AKA, I just need to query one event not two.

Cherry RamatisNew Member

asked in Data Instrumentation

How can I filter by time from user properties

I’m learning/testing the platform and I want to know if it’s possible and how to filter by a range of hour. Assuming the following test data (screenshot) on the property “sessionCreatedAt” it’s possible to perform a filter like “every event of Session Create between 20:00 and 23:00” ? It would be cool if exists any documentation/guide about how am I supposed to filter datetimes values.

mihalyNew Member

asked in Data Instrumentation

Revenue event missing payload sometimes

Some of our Revenue Events don’t have custom properties on the dashboard.const customProperties = {"foo": "bar"};const ampRevEvent = new amplitude.Revenue() .setProductId(‘sale-id-0001’) .setPrice(100) .setQuantity(1) .setEventProperties(customProperties);amplitude.revenue(ampRevEvent);This executes fine.I realised that customProperties is thrown away by Amplitude (no present on the dashboard) when one of the property values is an Array:const customProperties = {"foo": ["foo","bar"]};In this case, the productId, price and quantity appears on the dashboard, but the properties don’t. Fair enough. This was fixed and array was JSON stringified before sending in to Amplitude.Still, sometimes event properties are missing from the dashboard. How can I debug this? Is there a log somewhere for wrong requests? Why does Amplitude disregard the sent in payload? I appreciate your help.

Will DNovice

asked in Data Instrumentation

Where to set min id length for user_id?

Hi there,We’re in the process of instrumenting Segment -> Amplitude and we’re having an issue with the min user_id length requirement on the Amplitude side. I came across this post from Jeremie where you can set the min user_id length within the Segment UI, but I’m unsure where this input is located. Can someone from Amplitude provide guidance on where to set this in Segment? For context, we’re using the Amplitude Actions destination.Tagging @Jeremie Gluckman and @Denis Holmes for visibility.Thanks,Will

JustFruitPieNew Member

asked in Data Instrumentation

Schema validation in Amplitude React Native SDK

I need to apply event schema validation using Amplitude React Native SDK (@amplitude/analytics-react-native). Previously I could do this using Schema Validator Plugin for @itly/sdk. How can I achieve this now?

Krystal ChengNew Member

asked in Data Instrumentation

Updating name of property value

We have an existing event created with properties. We are looking to update the name of one of the values in a property. For example, lets say this is the case.Event Name: Clicked buttonProperty: typeValues of the type property: A, B, C, D We are looking to rename value C to CC. What would be the consequences of doing this? How would we do this?

asked in Data Instrumentation

Intercom source not showing up in list (can’t enable it)

I’m trying to connect Intercom as a Source per this guide but the Intercom Source isn’t even showing up in the Integrations list in Data. Anyone else experienced this?

Taylor SwiftNew Member

posted in Data Instrumentation

where can i find SYNC ID for the event streaming

in API endpoint : api/2/event-streaming/delivery-metrics-summary?sync_id=30005775&time_period=FOUR_HOURSHow can i get sync_id as I already tried with project id, amplitude id, api key but seems unable to find sync_id. so it would be great if anyone guide me where can i get it.

Taylor SwiftNew Member

posted in Data Instrumentation

Event's Used By tab data using API

How can i get this data using api

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