Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,411 Topics
  • 3,683 Replies

1411 Topics

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Well-Versed
sysphWell-Versed
asked in Data Instrumentation

Why can't I see data send to Amplitue EU?

Hi there, i’m a newbie to Amplitude trying to configure all tags in GTM and send data to Amplitude EU.   I can see all data come through if i use Amplitude Analytics Template for initailising SDK and tracking events.  However, if i use Amplitude Analytics Template as the base tag (init tag) and mix other tracking events (with Broswer SDK set up in custom HTML tag), i can’t see any data in Amplitude EU . I can see all of the tags fire correctly and the events timeline in Amplitude Chrome extension(the link takes me to Amplitude US).  I did set up EU data residency in the init tag.  Am i missing something?  Do i need to set up instanceName for instance?thanks  

3
S
Well-Versed
6 months ago
E
eeedddNew Member
asked in Data Instrumentation

Multiple device ids, but device has not changed

I’m having an issue where for same user (same User ID), I am getting up to 5 device IDs. Yet, this user definitely only has one device.  In what situations does this happen? Is it common to fire backend events that do not contain a device ID (and id this the reason for this issue?)

2
C
Novice
7 months ago
S
Well-Versed
sysphWell-Versed
asked in Data Instrumentation

Setting event-level properties in bulk

Is it the way to set event-level properties in bulk?  const event_properties = {    event_type: 'page view',    loggedin:{{loggedin}},    ehash:{{ehash}},    post_type:{{post_type}},    internal:{{internal}}};const event = {  event_type: "view_homepage",   event_properties,  //groups: { 'role': 'analytics' },  //group_properties: { 'groupPropertyKey': 'groupPropertyValue' }};amplitude.track(event);Will i be able to use the similar way to set up Configuration settings and User Properties in Google Tag? Thanks 

3
S
Well-Versed
7 months ago
O
Novice
Ondrej PeterkaNovice
asked in Data Instrumentation

GTM Identify User ID

Hi all, I seem to have trouble setting the User ID with GTM template. I have the tag set-up like this. All works well, but in Amplitude it creates a custom property on user level, instead of merging them. I also tried userId as User Property, but that did not work either. What is the right key here? With the “init” tag it works fine, but that is not good for me when users are not already logged in (the initiate event is earlier than the sign-up). 

2
S
Well-Versed
7 months ago
JennRu
Community Manager
JennRuCommunity Manager
posted in Data Instrumentation

Amplitude's Chrome plugin extension now offers no-code synthetic event testing 😍

No dev? No problem. Amplitude’s Event Explorer Chrome Extension just got a sweet new upgrade, enabling you to send synthetic test events to your Amplitude project, code-free.If you haven’t taken advantage of this Chrome plugin yet, install it now! Review this relevant post for more details on how to use it for browser-side event monitoring:  Check out this video below to demonstrate how to send synthetic test events from your product or company website to your Amplitude project.  Bonus points: Continue watching at 2:30 for a preview on how to leverage Amplitude Drop Filters to remove test / noisy / unnecessary data from your project view.  Let me know if this was helpful. Thanks!

0
JennRu
Community Manager
7 months ago
JennRu
Community Manager
JennRuCommunity Manager
posted in Data Instrumentation

Amplitude's Chrome plugin extension enables browser-side event monitoring

Do you know about Amplitude’s Event Explorer Chrome Extension?  It’s free, quick to install, and easy to use. This Plugin sits on your Chrome browser and displays all existing browser-side Amplitude event tracking that you trigger as you load a website or product and click around to navigate that web domain. This helpful guide enables you to become an expert on your product’s browser event tracking. Check out this quick demo on how to use Amplitude’s Chrome plugin extension on a webpage or product experience from your browser.  Bonus points: Comment below the number of times I said “browser” in this first video. It’s crucial to keep in mind Amplitude’s Chrome plugin extension only displays browser-side tracking. Your product might have server-side events setup as well, either via Amplitude’s server-side SDKs or via an upstream source connector, such as Segment, Sendgrid, Intercom, etc.  To avoid having any blind spots as you monitor your product’s existing instrumentation, I encourage

0
JennRu
Community Manager
7 months ago
H
Novice
Hubert DanilczykNovice
asked in Data Instrumentation

X Axis parameterization

Hello. I have a problem with X Axis customization in Segmentation Chart. For Retention chart it’s easy to set X Axis values to: Week 0 / 1 / 2 / 3 / 4 etc… For Segmentation Chart i have the X Axis customed by User segmentation (I’ve filtered users by the date of their account creation per weeks like 03-09 July / 10 - 17 July etc… and that is what i have on my X Axis). Is there any chance to custom it per days / weeks / months instead of dates for example? 

2
H
Novice
7 months ago
O
omer NadlerNew Member
asked in Data Instrumentation

 Event Segmentation Chart API. I always get error 400 Bad Request.

I’m facing problems when calling Event Segmentation Chart API. I always get error 400 Bad Request.https://amplitude.com/api/2/segmentation?e={"event_type":"ce:App%20Install"}&end=20230515&start=20200501i am using postman the event is custom and i get do different get requests… 

0
O
7 months ago
Q
Quentin BragardNew Member
asked in Data Instrumentation

Is there a way to know programmatically the event names that are plotted with only a chart URL?

I need to programmatically access the event names that are in a chart that has been made with the UI. I’ve seen that the REST API for existing chart was not giving the event types in the response, is there any workaround to do this? 

1
Saish Redkar
Expert
7 months ago
K
Kris BraunNew Member
asked in Data Instrumentation

Cloudflare Workers SDK

I need to send events from a Cloudflare Workers environment, which doesn’t support the Node SDK due to the lack of HTTP and HTTPS modules (it only has Fetch). Digging in the source, it looks like I may be able to wrap the Node SDK and provide an alternate transport. Just wanted to see if anyone else has done this already.

0
K
7 months ago
D
Derrick ShieldsNew Member
asked in Data Instrumentation

GTM Amplitude Template Not Working

Hello,We’re trying to move away from Custom HTML tags to the Amplitude Analytics Web SDK Template, which should be straight forward however the tags are not firing at all, despite conditions being met. Any ideas on what the issue might be? Custom HTML tags with the exact same rules work just fine, so it must be an issue within the template. There are no console errors.  

0
D
7 months ago
S
Well-Versed
sysphWell-Versed
asked in Data Instrumentation

GTM Google Tag configuration settings

Hi there, hope someone can guide me please. how do i set up the configurations parameters of GA4 for Amplitude tag?  Thanks 

8
S
Well-Versed
7 months ago
S
Conversationalist
sarazConversationalist
posted in Data Instrumentation

Moving event to inactive is having no effect - help please!

Hi everyone!We recently realized that our DAU (active users) numbers were spiking weirdly and figured out it was due to an event we made to related to push notifications.Following amplitude’s advice, we made the event inactive. According to documentation, “When you change an event's activity status from active to inactive, Amplitude will apply that change immediately and retroactively, so you should expect to see changes in your historical data.”However, it’s been several hours and nothing has changed - the event still appears in user paths still show this event and the charts still have the spikes.  I have confirmed the event is truly marked as inactive.When we have made events inactive or blocked in the past, they truly have been “purged” immediately. This time not…Has anyone had this experience? Is there now some sort of time queue that makes such a change to be NOT immediate?  Thanks!!Sara at Pao App

16
K
7 months ago
D
Daniel PressburgNew Member
asked in Data Instrumentation

React-native SDK doesn't tracked longitude and latitude

After updating the version to amplitude/analytics-react-native": "^1.4.3", geo-meta data stopped coming

1
Saish Redkar
Expert
7 months ago
E
Elena
asked in Data Instrumentation

Drop filter based on insert_id

Hello,I would like to ask if it’s possible to drop some events based on their insert_id using the drop filters?We are using s3 import to ingest the data with a unique insert_id that we create outside of Amplitude. We then map the insert_id to Amplitude insert_id field in the Additional Properties at the Configure Converter step. We now want to drop some specific events and the only way to identify those events is the insert_id. We’ve tried to use drop filters but the insert_id is not showing in the options of properties.Any ideas would be much appreciated!Thank you!

1
Saish Redkar
Expert
7 months ago
S
SmarterAppsNew Member
asked in Data Instrumentation

Amplitude Downtime

Environment:We use three parts of the system: web, backend, and frontend.To communicate with amplitude we use amplitude-js/8.18.5 SDK for the web part and the backend and frontend - we use HTTP V2 API.Sometimes we observe an issue with custom user properties that we created on the web part. The web part is only the one part that creates and changes these custom user properties. Neither the backend nor frontend part do not set or changes these properties. Then, we expect that all these user properties should be applied to all other events from other parts of the system. The user_id user property is the same for all events from all the parts of the system. However, we have users who do not have our custom properties applied on the very first part of our system (web). After some amount of events for these users from other parts of the system these custom properties appear again for events. Almost all of the users who faced this issue were on September 19 when we saw a huge degradation acr

0
S
7 months ago
Johnny Andersen
Johnny AndersenNew Member
asked in Data Instrumentation

Can a unique user show up as multiple, when grouped

If I have a simple segmentation, where I look at “Any Active Event”, measured as “Uniques”, and Group Segment by a user property that have changed during the period.E.g. assume I only had 1 single user in my system, and one of the user properties changed during the month (From A to B). Would that single user show up as 1 user with user property A, and another user with user property B, during the same month?Or would my 1 user, only show up, with the last user property.. (B)?

1
dangrainger
Super Helper
7 months ago
Z
zoltanr-jtNew Member
asked in Data Instrumentation

Old default userId still eppearing for users

We have an anomaly in our Amplitude events that users appear with an old userID which was  present in the old version created at the initialisation phase as this:amplitudeInit(amplitudeApiKey, 'Amplitude for admin-tool', { minIdLength: 1 });Later we changed the initialization by removing the  “Amplitude for admin-tool” string and set the userId to `undefined`  for default and also used the setUserId method after login to set the actual user id.amplitudeInit(amplitudeApiKey, undefined, { minIdLength: 1 }); The problem is that we are still getting events occasionally with the userId of “Amplitude for admin-tool” string. We would like to stop their browser from sending this outdated ID and associate these users to have their actual userID set by setUserId or simply. 

0
Z
7 months ago
A
Alex ShchehliukNew Member
asked in Data Instrumentation

Get 400 error using GTM

Hi there!I have set up event tracking using GTM Amplitude Analytics Browser SDK for my DEV environment. And it works well.But then i imported all tags to another GTM container which is connected to my PREPROD environment. And i set up the correct API key for the project. But i don’t get events in the User look-up. In the ingestion debugger, i see 400 errors, but tracking tags work well - i see correct events in the Amplitude Chrome extension. What is the reason? Why do i get 400 errors? 

1
M
Well-Versed
7 months ago
J
Josselin MilonNew Member
asked in Data Instrumentation

Unique event VS Total events when using a filter

Hi everyone, I think I understand the difference between total events and unique events, but I’m wondering how it’s handled if I use filter on these events. Let’s take an example with a “form submitted” event than has a type property (demo or free trial). If I look for unique event “form submitted”, all visitors who submitted a form would be displayed once. Some of them might have submitted a free trial, some others a demo and some both. Now let’s say I want to filter this by demo. I’m concerned I might miss some visitors, for instance the ones who first submitted a free trial, and then a demo, as they indeed already have a form submit event. All in all, I’m wondering how the filters are impacting unique VS Total events. I’m not sure my description is very clear but let me know if you have questions. Many thanks, Joss 

0
J
7 months ago
A
Ali BNew Member
asked in Data Instrumentation

Not able to set custom user properties with "Identify"

Hi there,We’re running into issues on what should be a pretty basic task of creating a new user property. We use the `set` method of the `Identify` call to create and set a new user property, but the property won’t show up on the user’s profile in Amplitude, even after triggering followup events. We’re able to update an existing default user property’s value (e.g.: “Language”), but can’t create a new user property. We even tried creating the user property in the “Data” tab first, but can’t update that either. Code sample included below, followed by the logs output. We’re on the free plan, using the React Native SDK, version 1.1.6.  Code snippet used for setting new user property Logs from the attempt to set the user property 

0
A
7 months ago
N
NikNew Member
asked in Data Instrumentation

Duplicate events ingested

For the past couple of months, I've noticed duplicate events being ingested, which are visible on my Amplitude dashboard. These duplicates appear about once every several thousand events and have the exact same timestamp down to the millisecond. I don't believe I'm sending duplicates, and even if I were, the timestamps would likely differ.Does anyone have any insights into what might be the issue? I'm still using the https://api.amplitude.com/httpapi endpoint. Is this a known problem with the older endpoint compared to the new HTTP 2 API?

0
N
7 months ago
Y
Yunhun JangNew Member
asked in Data Instrumentation

Data is not being collected

We’ve integrated Amplitude on our product. We tested it works well, but since last night (Asia/Seoul 9/19 02:30 AM) no events are displayed on the amplitude dashboard. We’ve checked we are sending event data to the amplitude through developer mode on chrome. Why this is happening?

0
Y
7 months ago
S
Seunghyun LimNew Member
asked in Data Instrumentation

UserActivity Request limit

 Hello, everyone!I have a question about request limits of User activity API.I refered this API document page(https://www.docs.developers.amplitude.com/analytics/apis/dashboard-rest-api/#user-activity). There is a request limit keyword in documentation but i couldn’t search it.So, anyone share `useractivity` API request limit? 

0
S
7 months ago
A
Anant JainNew Member
asked in Data Instrumentation

Getting status code 0 while using Node SDK

I am getting this error “Unexpected error occurred” while tracking event, or while setting user property(in some cases only).I am using Node SDK, and i am getting status code 0 in some of the cases.What does that mean?

0
A
7 months ago

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